Kia Optima Complaints (2015)

1,022 consumer complaints on file.

#11471314June 28, 2022
ENGINE
On 6/5/2022 my vehicle broke down and had to be towed. On Monday 6/20/2022 I took my vehicle to the Colonial Kia dealership in Chester Virginia. On Wednesday 6/22/2022 I got a call from the dealership saying I would need a new engine and the problem with my vehicle was a part of the large Kia engine settlement. But that Kia denied my claim to get my car fixed and paid for by KIA because I did not get a previous recall fixed. (recall # 21V331). My car is not drivable and Kia is liable for it because of the KIA engine Settlement. I never received any information in the mail about the above stated recall on my vehicle so therefore I had no idea it had to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471407June 28, 2022
ENGINE
The contact owns a 2015 Kia Optima. The contact stated that the vehicle was experiencing an excessive drop in the oil level. The contact had taken the vehicle to the dealer who diagnosed the vehicle and determined that the fuel injector needed to be cleaned; however, that service had not been completed. The failure persisted. The contact stated that while attempting to start the vehicle, the vehicle failed to start-up. There were no warning lights illuminated. The vehicle was towed to a certified mechanic who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471234June 27, 2022
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving 65 MPH and driving over a pothole, the vehicle stalled with several unknown warning lights illuminated. The contact was able to restart the vehicle and continued driving however, the failure reoccurred twice while driving over a speed bump. The dealer was notified of the failure and informed the contact that she needed to pay a diagnostic fee as the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470690June 23, 2022
UNKNOWN OR OTHER
Rapid delamination of paint including severe chipping and paint bubbles. Car was inspected at an auto body shop who provided the final determination of this issue as well as provided clarity that this is a known Kia issue. Kia is refusing to handle this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470489June 22, 2022
ENGINE
The long block detached while driving on access road The life of those around me including my daughter The vehicle was inspected by the dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470225June 21, 2022
ENGINE
Driving down Highway at 72 mph when vehicle shut down wheel got tight then vehicle restarted itself. Taken to dealership ran multiple test and cannot find an issue with the vehicle. There are no warning lights there was no symptoms or anything else like that that would have let me know the vehicle was would shutdown/restart while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469827June 17, 2022
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving approximately 70 MPH the accelerator felt soft to her and as she depressed the accelerator the vehicle began to lose forward momentum. The contact stated the "check engine" warning was illuminated and the engine was still functioning but the contact stated there was no power. The contact safely coasted the vehicle off the side of highway. The contact shut the vehicle off and then restarted and was able to move forward, however the engine could only manage to move the vehicle at approximately 35 MPH and still had the "check engine" warning illuminated. The contact drove the vehicle to her residence and later to an auto parts store who scanned the vehicle and determined that the "knock sensor (P1326) code was detected. The vehicle was not repaired. The contact had taken the vehicle previously to a dealer to have a recall on the "knock sensor" repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469393June 15, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
There was no accident. My paint keeps chipping. I’ve never had a car chip paint like this one. I’ve seen multiple other cars who have the same exact car in the color Snow White have this problem. Very frustrating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468799June 11, 2022
ENGINE
Engine has seized Falls under engine recall they are refusing to fix because of because of a recall that wasn't fixed that I never received notice for
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468582June 10, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, FUEL/PROPULSION SYSTEM
Malfunctions: hazard lights severe malfunction. All Steering wheel control buttons stopped working. Center control buttons stopped working. USB charging port/Auxiliary media port/ right side auxiliary power port lost power. Battery alternator and starter had acceptable readings via multimeter. Suspect ECM failure? Symptoms similar to misfires when A/C is running. Parking break doesn’t always engage despite proper method. Inconsistent gas consumption drastic fluctuations
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468653June 10, 2022
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the engine seized. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 116, 000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468329June 8, 2022
ENGINE
Engine locked up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467228June 2, 2022
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
In 2020 a message saying “check hybrid system, stop vehicle and turn off engine appeared and the car stopped while I was driving. I brought it to the Kia Dealership and they “fixed the problem”. On Tuesday May 31st I was driving home on the expressway and my car stopped. I luckily was able to pull off to the side and then the same message popped up and the car would not drive anymore. I have had 5 recalls with this car and it is only 7 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467001June 1, 2022
ENGINE, UNKNOWN OR OTHER
engine. unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466502May 28, 2022
UNKNOWN OR OTHER, STRUCTURE:BODY
Hello, I have a 2015 Kia Optima with Snow White Pearl paint. The paint has started to bubble and chip off. I understand that this paint color is an issue for cars in South Florida which have had the same issue. I have included pictures of the areas and also the vin with paint code.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466203May 26, 2022
STEERING
Sticking Steering. Steering Wheel seems to 'stick' at a 12 o'clock position causing an 'over steering' problem. You drift from left to right as the Electronic Steering tries to correct the drivers reactions to the Sticking. This is an obvious 'DEFECTIVE' part and can cause a loss of steering. Kia Consumer Assistance Center does not recognize this as a serious problem, maybe you will. This will be my 3rd Steering Column replacement. (1) Original, (2) Replaced at 7,500 miles, (3) replacing at 99,600 miles. Please look into this. Kia needs to 'Recall' their cars before people get killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465770May 23, 2022
ENGINE
To make a long story short on 5/16 my engine started to knock. Without any warning no prior warning lights came on no nothing my car started to stall on the highway I had my 3 year old daughter in the back seat and we barely made it to the side of the road. My engine, oil, and battery light started to flash and I lost power. I had my car towed to the dealership on 5/19 because I was made aware of a class action lawsuit for the exact same thing that was happening to my car. I bought the car 6 months ago from hickory hollow kia in Antioch Tn they made me aware that I had an extended warranty on my engine to have it towed in so I did that. I got a call from the dealership the next day telling me they needed approval first from kia to cover my vehicle. It would take them a week to do a diagnostic test which is what I’m waiting for now and will update asap
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464772May 16, 2022
ENGINE
The contact owns a 2015 Kia Optima. The contact stated that while driving approximately 10 MPH, there was a knocking sound coming from the engine. The contact stated that after stopping at a traffic light and then attempting to make a right turn while accelerating, the engine started revving however, the vehicle failed to respond. The contact pulled over to the side of the road and several warning lights flashed before the vehicle stalled and lost motive power. The vehicle was towed. The contact took the vehicle to a certified mechanic who diagnosed that the rod bearings had failed and needed to be replaced. The contact had the vehicle towed to the dealer who confirmed the diagnosis. The contact became aware of an unknown recall however, the VIN was not included. The manufacturer was made aware of the failure. The approximate failure mileage was 112,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464876May 16, 2022
AIR BAGS, ENGINE
My car had turned off and everything else in the car turns on but i called the safety recall and they told me i had to 2 recalls on the car and i just got the car didnt know nothing about the recalls until somebody told me they said the air bag control unit and my engine control unit and kia told me my ecu isnt update so they couldnt repair anything and that my motor was locked and they told me i had to pay $6,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464149May 11, 2022
SERVICE BRAKES, ENGINE
I was in a accident in December where I went to brake at a light and hydra planed forward. Into the car I front of me. Which my driving record I can’t understand how the is happened is this a reflection of the recall and Kia’s parts took since just a few weeks ago to come in to the collision center from being back ordered since mid December I have been in a out of pocket rental practically begging to get my 4000$ I paid to enterprise since So because of this lengthy time my inspection was up in march but I can’t get it inspected because the check engine light came in the very first day I brought it home. Went to turn on my ac being a warm day and no cool air I called the collision center they then decide to tell me they are waiting on three parts still the ac compressor a part for the bumper and the turbo sensor. Meanwhile since it is a insurance claim I cannot have them check the recall part. So I made a appointment with Fred beans Kia in langhorne pa for the recall and a oil change they had the car all day to tell me that I need the part and it will be ordered that was April 23. Meanwhile Iam still driving with expired inspection. I then noticed my car started to shake and make loud sound when started and is feeling like Iam going to stall out and it does. It feel safe me being a single woman I don’t want to get stuck I called bot the the collision center and the dealership inquiring about the parts ordered and now my car is running horribly one pointed the finger at the other leaving me worried scared frustrated and upset. Please help me.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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