Kia Optima Complaints

7,843 consumer complaints on file.

#11390487January 28, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 65 MPH, WHEN THE VEHICLE BEGAN TO HESITATE AND THE HE HEARD AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT HE WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND NOTICE SMOKE EXIT THE HOOD. THE CONTACT STATED A POLICE OFFICER WAS NEARBY AND PARKED BEHIND HIS VEHICLE. THE CONTACT STATED THE FIRE EXTINGUISHED ON IT'S OWN BEFORE THE FIRE DEPARTMENT ARRIVED TO THE LOCATION. A POLICE AND FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER NORTHTOWN KIA ( 3900 SHERIDAN DR, AMHERST, NY 14226: (716) 217-2390) AND DIAGNOSED THE FAILURE WAS CAUSED DUE TO A OIL LEAK. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11390502January 28, 2021
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2002 KIA OPTIMA. THE CONTACT STATED THAT THERE WERE HOLES FROM CORROSION DUE TO SUB-FRAME RUST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE SUB-FRAME TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 09V183000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390128January 27, 2021
ENGINE, POWER TRAIN
CHECK ENGINE LIGHT HAS BEEN ON FOR A WEEK. HAD APPT TO GO IN 2/2/21 WITH KIA BUT DRIVING DOWN THE INTERSTATE STARTED HEARING A LIGHT TICKING SOUND. WHEN I ACCELERATED ON THE GAS IT DIDNT DO ANYTHING. IT WAS BOGGED DOWN. IT STAYED AT 60 MPH SO I DID IT AGAIN AND STILL THE SAME THING. MY HUSBAND ASLO SAID THAT IT'S BEEN SUCKING OIL DOWN FOR NO REASON. IT HAS 89,000 MILES ON IT. I HAD TO PULL OVER AND HAVE IT TOWED TO KIA. I'M STILL CURRENTLY WAITING TO HEAR WHAT THEY ARE GONNA DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390207January 27, 2021
STRUCTURE:BODY
I BOUGHT MY 2016 PEARL WHITE KIA OPTIMA IN MAY OF 2016. RECENTLY, I NOTICED THE PAINT CHIPPING AND PEELING OFF MY HOOD. IT STARTED OUT THE SIZE OF A PEA BUT NOW IS BIGGER THAN A QUARTER AND CONTINUES TO GET BIGGER BY THE DAY. I NOW HAVE ANOTHER SPOT THAT IS CHIPPING ON THE HOOD DUE FROM HEAVY RAIN THIS PAST WEEK. THE PAINT IS ALSO PEELING OR CHIPPING ON THE ROOF RIGHT ABOVE WHERE THE FRONT WINDSHIELD MEETS. I EXPECT NICKS AND CHIPS FROM DEBRIS WHEN HIT WHILE DRIVING OR PARKED, BUT NOT PAINT PEELING OFF AND CHIPPING WHILE IT SITS IN MY DRIVEWAY WITH NO THREAT OF DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390394January 27, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNED A 2019 KIA OPTIMA. THE CONTACT STATED THAT WHILE UPON MAKING A LEFT TURN AT 20 MPH, THE AUTOMATIC EMERGENCY BRAKING SYSTEM INDEPENDENTLY ACTIVATED AND ABRUPTLY STOPPED WITHOUT WARNING. DUE TO THE FAILURE, THE VEHICLE BEHIND HIM HIT HIM FROM BEHIND WHICH PUSHED HIS VEHICLE INTO A 270 DEGREE ANGLE. THE CONTACT STATED THAT THE PASSENGER SIDE AIRBAGS DEPLOYED; HOWEVER, HIS DRIVER SIDE AIRBAGS DID NOT. THE CONTACT STATED THAT HE HAD HIT HIS HEAD ON THE DRIVER SIDE VISOR; HOWEVER, HE DID NOT SEEK MEDICAL ATTENTION FOR THE INJURY. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOTALED AS A RESULT OF THE ACCIDENT AND WAS TOWED TO HIS INSURANCE COMPANY'S COLLISION CENTER. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY LESS THAN 200. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11389932January 26, 2021
ENGINE
WILL DRIVING DOWN THE HIGHWAY, MY CAR SUDDENLY STOPS ACCELERATING AND ALL MY DASHBOARD LIGHT COME ON WITH CARS AT MY TAIL. SCARY ORDEAL BUT LUCKILY I WAS ABLE TO PULL OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390016January 26, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING, THE VEHICLE BEGAN TO SHAKE AND VIBRATE WITH THE CHECK ENGINE LIGHT ILLUMINATED BEFORE GOING INTO LIMP MODE AND STALLING. THE VEHICLE WAS TOWED TO THE DEALER SOUTH HILLS KIA LOCATED AT 3644 WASHINGTON RD, MCMURRAY, PA 15317 WHO REPLACED THE SPARK PLUGS BUT THE ENGINE CONTINUED TO STALL. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389709January 25, 2021
ENGINE, UNKNOWN OR OTHER
DURING A COMMUTE TO WORKSITE THE CAR WAS DRIVING NORMALLY FOR THE FIRST 10 MILES. NO SOUNDS, NO DASH LIGHTS ILLUMINATED. NO SIGNAL THAT ANYTHING WAS WRONG. AS I DROVE NORMALLY THROUGH THE ROUTE, I ENTERED THE HIGHWAY AND ACCELERATED TO NEARLY 65 MPH. AFTER A MOMENT OR SO OF DRIVING THE CAR SUDDENLY FELT AS IF THE ENGINE HAD NO POWER. I PULLED MY FOOT OFF THE GAS, THEN I CHECKED THE DASH LIGHTS, I MADE SURE THE VEHICLE WAS IN THE PROPER AUTOMATICS MODE AND NOT MANUAL (IT FELT LIKE IT WAS THROWN INTO NEUTRAL OR A LOWER GEAR), I ALSO VERIFIED CRUISE CONTROL WAS OFF. EVERYTHING SEEMED FINE. I PRESSED THE GAS TO ACCELERATE BACK UP TO SPEED AND THE CAR BEGAN SHAKING VERY VIGOROUSLY. THEN THE ENGINE LIGHT CAME ON. BECAUSE I WAS NOT IN A SAFE AREA TO STOP, I TRIED TO COAST TO THE NEAREST EXIT. I IMAGINE I WAS COASTING AND ACCELERATING INTERMITTENTLY (FOR ONLY A FEW SECONDS AT A TIME) FOR ANYWHERE FROM ONE-HALF TO TWO MILES BEFORE THE NEXT EXIT. IT IS HARD TO GUESS THE DISTANCE BECAUSE IT WAS DARK DURING THE INCIDENT. ONCE I MADE IT TO THE EXIT, THE ENGINE WAS NO LONGER PROVIDING POWER AT ALL - MEANING I WOULD PRESS THE GAS AND NOTHING WOULD HAPPEN. THE CAR WOULD NOT MOVE, THE ENGINE WOULD NOT EVEN REV. I CALLED A TOW TRUCK AND HAD IT TOWED TO THE DEALERSHIP. THE DEALER SAID THAT BECAUSE THE CAR DID NOT HAVE A CODE OF P1326 THAT THE ISSUE WAS NOT COVERED UNDER KIA'S EXTENDED ENGINE WARRANTY. I AM TRYING TO FIGHT FOR THEM TO HONOR THE WARRANTY. NO LUCK SO FAR. THEY QUOTED A $7500 REPAIR. CAR IS PERFECTLY MAINTAINED. I JUST PUT NEW SPARK PLUS AND A NEW SERPENTINE BELT ON 9 WEEKS AGO (AT THE KIA DEALERSHIP OF COURSE- ONLY PLACE I DO MAINTENANCE AT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389698January 24, 2021
ENGINE
ENGINE PREMATURELY USES OIL AND HAD NO INDICATION OF NO OIL. ENGINE HAS KNOCKING AND IS IN LIMP MODE BUT IS NOT UNDER RECALL ASSOCIATED WITH SAME YEAR AND MODEL, HOWEVER HAS SAME SYMPTOMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389371January 22, 2021
STEERING
I HAVE A CLICKING SOUND IN THE STEERING WHEEL. AUTO MECHANIC STATED IT WAS AN ISSUE WITH THE BUSHING OF THE STEERING COLUMN AND IT NEEDED TO BE REPLACED. HE MENTIONED THAT HE THOUGHT THERE WAS A RECALL FOR THIS. IT JUST STARTED OUT OF NOWHERE. THERE HAS BEEN NO INCIDENTS OR WRECKS TO CAUSE IT. IS THERE A RECALL TO HAVE THIS REPLACED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389380January 22, 2021
ENGINE
MY CAR STARTED MAKING A SLIGHT KNOCKING SOUND ON THE MORNING OF 1/21/21 ON KEMP BLVD WHICH IS JUST A CITY STREET AND WITHIN LESS THAN A MILE, IT STOPPED RUNNING AND HAD ME ON THE SIDE OF THE ROAD FOR ABOUT 15 MINUTES. I WAS ONLY ABOUT 2 STREETS FROM MY HOUSE, I GOT IT TO START AND GOT IT BACK HOME BUT THEN IMMEDIATELY TURNED IT OFF AND IT HAS BEEN PARKED THERE SINCE. I HAD A MECHANIC LOOK AT IT AND WAS NOTIFIED THAT IT WAS FAILURE OF THE ROD BEARING AND THAT I WOULD NEED A NEW ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389406January 22, 2021
ENGINE
DID AN OIL CHANGE AND AFTER THAT ENGINE LIGHT CAME ON AND EVER SINCE I'VE BEEN HEARING A KNOCKING NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389463January 22, 2021
SERVICE BRAKES, ENGINE, POWER TRAIN
I'VE SEEN IN OTHER FORUMS ABOUT ENGINE RECALLS. I WAS NEVER NOTIFIED AND THE ENGINE IN MY CAR DISINTEGRATED. IT WAS REPLACED WITH AN ENGINE FROM A WRECKING YARD. THIS SHOULD BE COVERED BY MANUFACTURER. I HAD ISSUES WITH THE BRAKE LINES RUSTING OUT. THIS SHOULD NOT HAVE HAPPENED EITHER. NOT BEING ABLE TO SERVICE THE TRANSMISSION AND ARGUING WITH THE DEALERSHIP ABOUT THIS SHOULD BE REPLACED BY MANUFACTURER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389007January 20, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2008 KIA OPTIMA. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS PARKING THE VEHICLE, THE SHIFTER CABLE DETACHED AND THE VEHICLE KEPT ROLLING. THE CONTACT STATED THAT THE GEAR SHIFTER WAS IN PARK BUT THE TRANSMISSION WAS STILL IN DRIVE POSITION. THE CONTACT STATED THAT HIS DAUGHTER HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT STATED THAT HE TEMPORARY FIX THE VEHICLE AND LATER THE VEHICLE WAS TAKEN TO TAYLOR KIA OF BOARDMAN, 7870 MARKET ST, YOUNGSTOWN, OH 44512, AND WAS DIAGNOSED THAT THE ENTIRE SHIFT CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389086January 20, 2021
POWER TRAIN
APRIL 2018 WAS DRIVING HEARD LOUD NOSE FROM ENGINE, HYBRID SYSTEM CAME ON , HYBRID SYSTEM WARNING TURN OFF ENGINE. ENGINE LOCKED UP.TOWED HOME.PULLED OIL PAN. BRASS BEARINGS BOTTOM OF PAN.CRANKSHAFT AND PISTON ROD BEARNIG WERE IN PIECES. HAD ENGINE REBUILT. MAY 2018. FILLED 2 COMPLAINTS THEN. ONLY 73,000 MILES.COMPANY'S GETTING AWAY FOR INSUFFICIENT ENGINES. TRIED TO SELL CAR. BUT NOT GOING TO GIVE AWAY.I DON'T WANT IT. I THINK I DESERVE COMPENSATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388790January 19, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED WHILE DRIVING 75 MPH, WHEN SHE HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO DECELERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE VEHICLE FAILED TO EXCEED 40 MPH. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO BOB KING KIA (1725 LINK RD, WINSTON-SALEM, NC 27103, (336) 724-3866) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388631January 18, 2021
ELECTRICAL SYSTEM, ENGINE
I CURRENTLY OWN 2014 KIA OPTIMA JUST HIT 104600 MILES.I HAVE NEVER HAD AN ISSUE EXCEPT MY BRAKE LIGHTS REPEATLY BURNING OUT. I RECENTLY CHECKED MY OIL WHICH WAS A LITTLE LOW I BOUGHT 2 QUARTS AND PUT THEM IN MY CAR. A FEW WEEKS LATER MY OIL LIGHT FLASHED THAN WENT OFF I CHECKED MY OIL AGAIN AND THERE WAS NOTHING ON MY DIPSTICK. FROM THERE I I DROVE 2 BLOCKS TO MY THE OIL CHANGE PLACE DOWN THE STREET FROM MY HOME. THE MECHANIC NOTIFIED ME THAT MY ENGINE WAS BURNING TO HOT , AND I HAD LESS THAN A QUART OF OIL LEFT IN MY CAR. I TOLD HIM THAT WAS STRANGE SINCE IVE NEVER HAD ANY LEAKS.HE NOTIFIED ME THAT THIS WAS A KNOWN ISSUE WITH THIS CAR AND TO TAKE IT STRAIGHT TO THE KIA DEALERSHIP BECAUSE THE ENGINE IS FAILING . FROM THERE I DID AN OIL CHANGE AND DROVE TO KIA. I DROPPED IT THERE TO BE CHECK AND WAS NOTIFIED THAT THE COULDNT SEE AN ISSUE TO DRIVE IT 1000 MILE AND BRING IT BACK. I PICKED IT UP AND CONTINUED TO DRIVE ABOUT 10-14 DAYS LATER I WAS DRIVING AND ACCELERATED TO GET ON THE FREEWAY AND MY CAR BLEW A BUNCH OF WHITE SMOKE FROM THE TAIL PIPE AND LOST POWER FOR A MOMENT AND ENGINE LIGHT CAME ON. I CHECKED MY OIL AND IT WAS VERY LOW AGAIN . I CALLED KIA BACK AND HAD MY CAR TOWED BACK TO KIA DEALERSHIP. AFTER THEY LOOKED OVER THEY NOTIFIED ME THAT MY OIL VALVES INSIDE THE ENGINE WERE BAD AND THAT IT WAS BURNING THE OIL HO. THEY SAID WOULD CONTACT KMA TO SEE IF IT WOULD FALL UNDER THE RECALL. I WAS LATER NOTIFIED THAT I WOULD HAVE TO REPAIR IT MYSELF AS THERE IS NO KNOCK CODE - OR COMPLETE ENGINE SEIZING, IM CURRENLY UNABLE TO DRIVE MY CAR / AND OWE THOUSANDS ON THE CAR STILL. THIS IS JUST UNFAIR FOR CONSUMERS WHO BUY THERE PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388743January 18, 2021
ENGINE, STEERING
I HAD PURCHASED THIS CAR ON THURSDAY JANUARY 14, 2021THE CAR STARTED JERKING AND TURN IT OFF AND ONE TURNED BACK ON I TOOK IT BACK TO THE DEALERSHIP AND THEY TOLD TOLD ME IT'S NOT THEIR PROBLEM IN A VERY RUDE WAY. SO I ASKED THEM CAN I HAVE THE OWNERS NUMBER AND THEY TOLD ME THAT THEY CAN'T GIVE IT TO ME AND IF I KEEP ASKING THEY'RE GOING TO CALL THE POLICE ON ME. SO I TOOK THE CAR TO KIA TO SEE WHAT THEY CAN DO FOR THE CAR ABOUT THE RECALL AND THEY TOLD ME THEY IF THE PART IS COVERED BUT I LOOKED ONLINE AND IT IS ON RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388763January 18, 2021
ENGINE
FIRST MY CAR HAS 80,000 MILES AND I DO ALL HIS REGULAR SERVICES ON TIME. I OWN THIS CAR 5 YEARS AGO,I DO EVEN EXTEND THE WARRANTY AT THE TIME OF PURCHASE BUT I NEVER USE IT BECAUSE THE CAR WAS GIVING ME NO PROBLEMS AT ALL. TODAY I WAS DRIVING TO THE STORE USING THE FREEWAY AND AFTER 10 MINUTES THAT I LEAVE MY HOUSE I STARTED HEARING A NOISE COMING FROM THE FRONT OF THE CAR THE ENGINE AND INCREASES LITTLE BY LITTLE.I JUST TAKE THE CLOSEST EXIT AND PULL OVER BECAUSE THE NOISE WAS TOO MUCH FOR CONTINUE DRIVING.I JUST PARKED MY CAR ON DAVIS STREET IN SAN LEANDRO AND I TRY TO CALL SOMEONE TO HELP ME ..I DECIDE NO TO DRIVE MY CAR BACK HOME I JUST TOWED TO MY HOME. I'M SO UPSET BECAUSE THE CAR IT'S PRETTY MUCH LOW MILES TO GIVE THAT KIND OF PROBLEMS ..THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388512January 16, 2021
ENGINE, UNKNOWN OR OTHER
THE KIA GAVE NO WARNING ABOUT THE CAR HAVING ISSUES ABOUT THE ENGINE WHEN I WAS DRIVING HOME FROM WORK IT GAVE ME THE ERROR HYBRID BATTERY NOT CHARGING TO PULL OVER AND STOP DRIVING WHEN I HAD IT CHECKED I WAS TOLD IT WAS NOT THE HYBRID THAT IT COULD BE SOMETHING ELSE THE CAR TURNS ON PUT WONT MOVE EVEN IF I PUT IT IN DRIVE OR IN REVERSE IT WON'T MOVE NO CHECK ENGINE LIGHT BUT THE HYBRID BATTER NOT CHARGING AND THE SPECIALIST I HAD COME CHECK THE CAR TOLD ME ITS NOT THE HYBRID BATTERY HE CHANGED THE BATTERY TO SEE IT WOULD WORK BUT THE CAR STILL WON'T MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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