Kia Optima Complaints

7,843 consumer complaints on file.

#11423227July 2, 2021
ENGINE
The contact owns a 2013 Kia Optima Hybrid. The contact stated while driving at an undisclosed speed, the hybrid system failure, pull over warning light was illuminated. The contact pulled over and the vehicle was not able to restart. The vehicle was towed to the dealer and diagnosed with a blown head gasket failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer for almost one year. The manufacturer was made aware of the failure. The approximate failure mileage was 115,000. Vin was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423001June 30, 2021
UNKNOWN OR OTHER
Car was parked in the driveway we had been home for over 2 hours. Everyone was just about falling asleep, someone knocked on the door and ringing our door bell that our car was on fire. she had called the police and fire department was dispatched. we moved our other vehicle and tried to prevent the house from being damaged by the fire. Fire fighters arrived and it took them about 15 20 min to out out the fire. They blew smoke out of the house and the garage and checked the temperature reading on the car to make sure all the fire was put out. Front end was engulfed in fire. The fire had to be cause by an electrical issue. The safety or the safety was effected by the threat of fire to the people in the home in the unit and the neighbors and the animals in the garage at the time of the fire. Kids were asleep in the home if no one would have told us it would have been too late. It has not caused emotional anxiety for kids and pets in the home. minor damage to home and driveway. Kia has a recall causing the exact issue but this car has not been added to the list. The car has only been inspected by insurance agent and fire department the night of. There was no warning light or any messages given before the fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11422734June 29, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2011 Kia Optima. The contact stated that upon entering an interstate highway at 65 MPH, the vehicle ceased with the battery and oil warning lights illuminated on the instrument panel. As the vehicle shut-off, the contact was able to coast the vehicle to the shoulder of the highway. After the vehicle failed to start up after multiple attempts, the contact had the vehicle towed to an independent mechanic where the vehicle was diagnosed with engine failure. The manufacturer was notified of the failure and the contact was informed that the recall for the failure had expired and referred her to a Kia dealer for inspection. Upon investigation, the contact linked her failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle remained in possession of the independent mechanic unrepaired. The failure mileage was 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422806June 29, 2021
ENGINE
Engine oil consumption is extremely high with no leaks and caused damage to the engine. Causing car to quit and lose power. I have been doing my oil changes correctly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422871June 29, 2021
SERVICE BRAKES
While in cruise control hitting the breaks resulted in the car not wanting to slow down or stop. Had to go off road inorder to not hit vehicles in front of me. I turned off ABS and this issue isn't there. I have no warnings for my ABS system and this doesn't happen often. However it's getting worse now this is the worse it has ever been.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422703June 28, 2021
ENGINE, UNKNOWN OR OTHER
Driving down Highway car shut off won’t start back up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422705June 28, 2021
ENGINE
While driving as normal on the way home the engine stalled and would not pick up as I was getting on the highway with traffic behind me. I was able to get on and begin doing 50-55mph getting good onto the highway and pick up speed trying to get to 60mph never got to go past 55 as the car slowed down instead of picking up speed. EVERY warning light popped up onto the dash as I panicked to get off the highway unable to pick up speed and move out of the way of flying cars it slowed down to a complete stop I had just made it off the highway onto the side of the highway with cars flying by the grace of God my kids were not with me. I was not able to start the car up and had no idea as to why it happened I had no issues with my car and just brought it from Crown dealership not even a full 2 years of having the car. It was confirmed by a licensed mechanic that the engine is gone and no known reason as to why. The manufacture states it is beyond warranty as the car was purchased from crown they keep telling me to call and speak to Kia. Kia states it has no recall because of my VIN. I am not the first and not last to have this unexpectedly happen. I keep the up oil changes, tune ups, new tires and more done. now to know the engine is gone an it is not my fault no help and additional 5,000 for repair I am still making payments on the car and can not even drive it. I could have died on the road or highway due to the car just stopping on it own while driving the warning lights didn't come on until after the car was done going. I had no choice but to get over quick still risking to get hit and unable to do or know anything. This is crazy how you can take car of the car and not be able to do anything other than pay more on the car that was not even close to the total being added on now. The lawsuit filed I should have called for help because now I am stuck and blessed not to be hurt or killed due to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422480June 27, 2021
ENGINE
While driving 55MPH on highway vehicle suddenly stalled. I was able to coast to the shoulder on the right. I was not able to restart vehicle. Vehicle left on highway to be towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422499June 27, 2021
STEERING, WHEELS
I was getting into traffic and felt like power steering went on left turn Took to Kia repair shop on 5/26 RECEIVED call on 6/7 that repairs had been made costing $938.03 SAME PROBLEM NEXT DAY TOOK CAR BACK 6/11 RECEIVED message that car is repaired on 6/25 at NO Cost Picked up drove about 5 miles any took right turn to come home same it happened again They now have the car in the shop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422402June 26, 2021
ELECTRICAL SYSTEM, ENGINE
I driving to park,I heard a loud popping noise and i them preceeded to pull out the driveway and al’s 5 minutes in the drive the KIA hybrid warning system came on and then told me to park the ending at the nearest location to park. the car started smoking real lot bad and me and my kid exited the vehicle because of all the smoke. the oil was everywhere on the car, on the motor, leaking out of the car.i then got car towed back home
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422440June 26, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
I went to back out of my driveway and ended up in the middle of the road and not able to shift into drive. The dash shows that I am currently stuck in neutral and am not able to change gears. I looked up recalls and I see that there is a Power Train: Automatic Transmission Lever and Linkage Column shift recall from March 2011. I bought this car in June 2011. When I and the Kia dealership here in town look up my VIN number, it is not showing any recalls currently. How do I go about getting this fixed if it is in fact the exact issue from the Recall no: 11V153000? The dealership would not even look at the recall information I have found. I have not had any issues related to this until yesterday afternoon. I ended up pushing my car up into my driveway for now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422316June 25, 2021
ENGINE
The contact owned a 2015 Kia Optima. The contact stated while driving at various speeds, the vehicle stalled and failed to accelerate while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed as an engine failure. The vehicle was then towed to the dealer and the dealer informed the contact that they needed the maintenance history receipts. The vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 98,978.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422079June 24, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Traction control light has recently started coming on all the time and stays on. When you turn car off and it cools off then the light is off again. Another issue is when I place foot on brake the passenger side parking light comes on and the passenger brake light has had to be replaced 7 times since i bought car in February 2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422150June 24, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Kia OPTIMA. The contact stated that their vehicle was included in a recall for the engine. The contact had received a recall notice regarding a fuel tube in the vehicle. The contact took the vehicle to the dealer in June who reportedly completed the recall. The contact stated that while driving approximately 35 mph when they began to smell a strong fuel odor. After, parking they noticed fuel leaking from the vehicle. The contact noticed that the same tube mentioned in the recall was fractured and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue and offered a one-time courtesy repair however, the parts were on backorder. The approximate failure mileage was 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422213June 24, 2021
ELECTRONIC STABILITY CONTROL (ESC)
Electronic stability control activates (flashing light on dash) inappropriately; when not actually experiencing a traction issue. Most often occurs when accelerating from a stop at an intersection with any type of “dip” or unevenness between the roadways, such as lip from driveway to street. When it activates in these situations the engine power reduces significantly resulting in little to no torque and the vehicle is unable to properly accelerate. This becomes very dangerous when pulling onto roadways with through-traffic, as it is not possible to clear the intersection in the anticipated timeframe had the electronic stability control had not improperly engaged. My common reaction when this happens is to provide more acceleration, which the vehicle responds to once the roadway becomes even and results in an instant burst of engine power. This causes the tires to spin, reduced ability to control steering and a total loss if in a turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422226June 24, 2021
ENGINE
My 2017 Kia Optima Hybrid began losing oil rapidly (more than 1 quart a week), and then knocking. There was never a warning light or an engine light. The mechanic at Kirby Kia (the dealership) confirmed engine knocking in the lower pistons. Kia will not honor the 100,000 mile drive train warranty because I am the second owner, and there is no recall on the hybrid engine. However, it's irrelevant that they won't cover the cost of the engine since they are not making engines available to anyone outside of the recall, so I cannot fix my car. I'm a little confused on why this engine is withheld for the recall, but mine is not recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421973June 23, 2021
ENGINE
The contact's son owns a 2014 Kia Optima. The contact stated that while her son was driving approximately 65 mph the vehicle stalled. The oil warning indicator light was illuminated. The vehicle was towed to an independent mechanic. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421984June 23, 2021
ENGINE
Oil changed every 3000 miles. Driving to work the other day check engine light came on. Car went into limp mode. Pulled code and it was for rod bearings. Supposedly rod bearings had been repaired by recall before. Car only has 91,000 miles on it. So shouldn't need another set of rod bearings if previously replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422024June 23, 2021
ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
The contact owns a 2012 Kia Optima. The contact stated while driving 40 mph, the vehicle began to stall. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was being serviced. The failure was not diagnosed or repaired. Upon investigation, the contact associated the failure to NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 147,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421906June 22, 2021
POWER TRAIN
The engine under recall they switch it then the trains mission goes bad
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Optima