Kia Optima Complaints

7,843 consumer complaints on file.

#11468799June 11, 2022
ENGINE
Engine has seized Falls under engine recall they are refusing to fix because of because of a recall that wasn't fixed that I never received notice for
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468571June 10, 2022
UNKNOWN OR OTHER
Paint has been chipping/peeling off with no reason at all.......continues to peel off without any cause
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468581June 10, 2022
STRUCTURE:BODY
My paint is pealing in a number of locations on my car. Trunk, hood rails and hood. Car has been very we’ll maintained. I am aware of many others having this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468582June 10, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, FUEL/PROPULSION SYSTEM
Malfunctions: hazard lights severe malfunction. All Steering wheel control buttons stopped working. Center control buttons stopped working. USB charging port/Auxiliary media port/ right side auxiliary power port lost power. Battery alternator and starter had acceptable readings via multimeter. Suspect ECM failure? Symptoms similar to misfires when A/C is running. Parking break doesn’t always engage despite proper method. Inconsistent gas consumption drastic fluctuations
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468614June 10, 2022
ENGINE
The contact owns a 2017 Kia Optima. The contact stated that while operating the vehicle the low oil level warning light flashed and occasionally the vehicle would not properly respond while depressing the accelerator pedal. The contact checked the engine oil dipstick and discovered that there was very little oil in the engine. The vehicle was taken to the local dealer who performed an oil consumption test and indicated that the vehicle was consuming one quart of oil per one-thousand miles and that the rate of consumption was within a normal range. The vehicle was not repaired. The contact stated that since the oil consumption test was performed the failure had become progressively worse. The manufacturer was notified of the failure. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468653June 10, 2022
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the engine seized. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 116, 000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468479June 9, 2022
ENGINE
I was driving on the highway and all of my dash lights came on and my car just cutt off. My engine light had never been on before that. After letting my car sit for awhile it turned back on but kept losing power and my engine would make a knocking noise. Took it to a car shop they told me they contacted the kia dealership and they said i had a recall on my engine and it would be replaced when i got there they said they dont know who i talked to but that wasnt true. The car shop said that my engine was eating oil. I would run out of oil quickly but it wasnt an oil leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468445June 9, 2022
ENGINE
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving and coming to a stop, the vehicle started to shake. The contact pulled over, turned the vehicle off, and restarted the vehicle. The contact stated that after 5 minutes the vehicle was restarted and drove with no issues. However, when driving at 30 MPH the vehicle lost motive and electrical power without warning. The contact had the vehicle towed to the dealer. The dealer diagnosed the failure as a seized engine. The contact was informed that the engine needed to be replaced. The contact stated that the engine was replaced twice before and provided the VIN on the engine that needed to be replaced again. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468462June 9, 2022
ENGINE
I purchased a used 2016 Kia Optima EX (89,000 miles) from a dealership in NC on March 12, 2022. On April 11, 2022, the car had to be towed to a Kia dealership due to misfiring. It turned out the sparkplugs needed to be replaced. The Kia dealership refused to cover any costs but the dealership I purchased the car from covered the bill. It was later confirmed that the oil was spilling into the sparkplugs. The car is burning/using oil at a rapid rate. I can confirm there are no leaks noticed under the car. I was told by a local mechanic as well as a service representative from Fred Anderson Kia of Raleigh that this is a known issue. The only way to fully fix this issue is to replace the engine but because the car is no longer under warranty, I'll need to pay to have a new engine installed in a car that I've had less than 3-months. I feel like this is a manufacturer's issue and should be considered a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468187June 8, 2022
ENGINE
2018 KIA OPTIMA. CONSUMER WRITES IN REGARD TO ILLIMINATED OIL LIGHT. THE CONSUMER STATED THE VEHICLE CONSUMED OIL QUICKLY, BUT WITHOUT ANY LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE DEALER SUGGESTED DRIVING 1000 MILES AND THEN RETURN TO THE DEALER TO BE FURTHER INSPECTED. AFTER LEAVING THE DEALER, THE VEHICLE BEGAN SMOKING. THE DEALER STATED IT COULD BE DUE TO SPILLED OILED THAT OCCURED DURING THE OIL CHANGE. THE CONSUMER CONTINUED TO DRIVE THE VEHICLE AND IT CAUGHT FIRE AND EXPLODED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11468224June 8, 2022
ENGINE
The contact owns a 2014 Kia Optima. The contact stated while driving 80 MPH, the vehicle stalled. The contact was able to veer to the side of the roadway. Several unknown warning lights were illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had failed. The vehicle was then towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468267June 8, 2022
ENGINE
The contact owned a 2013 Kia Optima. The contact stated while his brother was attempting to accelerate from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. There was no warning light illuminated. The contact's brother then saw flames underneath the hood of the vehicle. The contact's brother immediately exited the vehicle. The contact stated that the fire expanded significantly. The contact's brother was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There were no injuries sustained. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 180,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11468329June 8, 2022
ENGINE
Engine locked up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468337June 8, 2022
ENGINE
While driving on the freeway, my 2014 Kia Optima Hybrid LX suddenly loses all power. My dashboard flashed a red rectangle warning stating something was wrong with the HEV, pull over, and turn off car. My engine light was also flashing. Towed vehicle to dealership where they said engine seized, they can hear engine knocking, but the rod bearing passed the clearance test. According to 17V224000, my vehicle year and engine is involved but because my engine is MPI and not GDI, KIA Consumer Affairs claims my issue is not covered. All of my maintenance are timely and I have records of it as 99% of my maintenance were with the KIA dealership I purchased my vehicle from. How can my car just seize on the highway if my vehicle is well-maintained?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467853June 6, 2022
ENGINE
The contact owns a 2016 Kia Optima. The contact stated that while driving approximately 70 MPH, the engine seized and the vehicle lost motive power. The contact stated that the power steering, brakes, and accelerator pedal became inoperable. The vehicle was towed to the residence. The vehicle was not taken to be diagnosed or repaired. The contact stated that the vehicle was included in a warranty repair however, parts were not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,798. The consumer stated the vehicle was repaired at the owners expense but remains unsafe. Also, the consumer stated she was guaranteed reimbursement by Kia over 7 months ago, and consistently trying to recoup the cost of the repairs, but to no avail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467612June 5, 2022
ENGINE
I had went out of town and when driving back home the car start stalling and I pulled over to the side of the road. I tried to start it again but it wouldn’t start. After waiting on the side of the road for two hours I got the car pulled to a car shop. After they checked it the man told me that my motor was gone and I would have to get another one. I had called the Kia place about the recalls 3 weeks earlier and I haven’t heard back from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467641June 5, 2022
ENGINE, VEHICLE SPEED CONTROL
This has happened 3 times driving car almost comes to a complete stop. Acceleration dropped down to 20 MPH. Was told it was a knock sensor replace in March in May did it again . Replaced it against the very next day it did it again. Went online and said it was a recall but nothing is showing up here . I will contact Kia in the morning we could have been killed this happened in the expressway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467243June 3, 2022
UNKNOWN OR OTHER
After driving for more than 5 or so minutes I begin to smell a burning smell. I’ve had my brakes inspected, my oil changed and even took it to the dealership however it continues to keep happening
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467078June 2, 2022
VEHICLE SPEED CONTROL
After accelerating from a stop and releasing my foot from the gas petal the car will start to accelerate on its own and speed up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467133June 2, 2022
ENGINE, POWER TRAIN
I was driving on the highway when my check engine light came on flashing the car jersey almost to a stop and I had to pull over. I cut the car off and sat then turned it back on. The check engine light was still flashing and I put my flashers on and was unable to go over 60 mph. I drove slowly to an autozone and a code was pulled p1326. I looked it up and it undeliverable due to the knock sensor issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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