Kia Optima Complaints

7,843 consumer complaints on file.

#11483812September 10, 2022
UNKNOWN OR OTHER
Paint failed. After less than 3 years of having the vehicle the painted was peeling off. Took it to the dealership and they said they had no complaints that I would have to fix it. It became worse with a large section on the hood of the car and on the drive rear door above the window. After a hail storm I had chips all over. Had to get parts of the car repaired. The insurance did not cover all of the paint. The roof was still covered in chips. A few days ago on 9/6/2022 I went out to my car and noticed a very large portion of paint missing from my trunk lid. It was dark so after work in the morning I looked at it before going home. Almost the entire trunk lids paint was peeling off the car. I verified with the company that didn’t the paint job after the hail storm and they did not paint the trunk. I looked over the car and found a few more chips.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483618September 9, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
Car is available. I have a 2013 Kia Optima SXL that has paint that is randomly chipping. Took it to service department and this is a common problem for this car and paint color. I have repair estimate totaling 2501.55 not including windshield that he says would need to replaced if it cracks during repair due to it having to be removed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483649September 9, 2022
ENGINE
extreme oil consumption. Burning oil like crazy and occasional knocking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483703September 9, 2022
UNKNOWN OR OTHER
Paint of the hood of my kia optima started peeling off as of Sept 5th,2022, there are small peelings on top of car and trunk. Took car to mvp paint&body, San Benito, tx to see if I needed to make an appt and he stated that he has dealt with this kind of problem and insurance companies and dealerships are paying for damages. I called Bert Ogden kia in harlingen and they told me there was no paint recall and until I got a letter to bring vehicle and letter. This is my dilemma and will now contact my car insurance carrier, Texas farm bureau, San Benito,tx to see if they can help, I don't want this to get worse and car gets rusty with more problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483746September 9, 2022
STEERING
I HAVE A CLICKING SOUND TURNING WHEEL LEFT AND TO THE RIGHT. WHEN GOING OVER BUMPS ON ROAD. AFTER GOING ON LINE FIND OTHER KIA ALSO HAVE THIS PROBLE WITH THE RUBBER COUPLER. AND IT STILL GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483440September 8, 2022
ENGINE
My car was just confirmed by the dealership it is burning 2 quarts of oil every 1,000 miles. I am consistent with getting oil changes, and just recently, my check oil light would start flickering when I was needing an oil change. It slowly started happening sooner and sooner until the repair shop recommended me to go to the dealership. I was told by the receptionist that this issue did not involve my warranty (which conveniently just expired May 2021) and that I would get my engine replaced if the Oil Consumption test failed. I just brought it in for part 2 and was told this was incorrect and all the repairs would be 100% my responsibility. The service guy told me to constantly add more oil, and if my engine fails CATASTROPHICALLY, Kia might step in to help. I am afraid to drive my car and feel like no one is stepping up to help?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483363September 7, 2022
ENGINE
Excessive oil consumption. Dealer says it is normal to burn a quart every thousand miles. At that rate I would have no oil left before my next oil change. That is not normal and could cause overheating and engine lock up. The car only has 45,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482962September 6, 2022
UNKNOWN OR OTHER
Car can be easily stolen due to not having an engine immobilizer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483076September 6, 2022
ENGINE
Almost wrecked when the engine bearings seized prematurely in there expected life span. I would like to submit for my car to be fixed. Please help me with this process. Thank you.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11482922September 5, 2022
ENGINE, EXTERIOR LIGHTING
My oil light would flash on when coming to a stop. I was notified my car was low on oil my last oil change. However I was not made aware as to how much. About 2000 miles afterwards when checking the oil it looked to be empty. The oil light would again flash on when coming to a stop but then go back off seconds later. The dipstick was dry. I added the appropriate amount of oil to show in the safe zone on dipstick and again about 1500 miles later the oil light is flashing on when turning/stopping. Separately, the headlights have randomly turned off while driving at night and set on auto on multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482867September 4, 2022
UNKNOWN OR OTHER
I got out of my car to talk to someone and my car was running With my purse and phone in the car and the trunk open.i was meeting someone to buy a vacuume from Facebook marketplace. I decided to put the vacuum in the back seat instead so closed the trunk. When I went to open the door all the doors were locked. I was locked out in the rain for an hour. The person I bought the vacuum from called kia and they sent someone out to unlock my car. Several people have said the car is supposed to recognize that the key is inside the car and not lock it. And that this is an issue. I do know it has only started doing this recently because I live 8n the country and never lock my car in my garage. And recently I have noticed it is licking itself now every time I get out. So I have been leaving the windows down at home but it was raining today when I got out and I didn't think about or remember that it is locking itself .... Also I have never gotten out of the car to get something with it running and the windows closed since this issue came up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482606September 2, 2022
UNKNOWN OR OTHER
The paint is chipping on the right side of the vehicle it is through the primer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482644September 2, 2022
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
Trying to cut off and jerks when stopping vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482370September 1, 2022
AIR BAGS
The contact owned a 2019 Kia Optima. The contact stated while driving approximately 35 mph, several deers intercepted the lane, to prevent impact with them, she turned the steering wheel and crashed head-on into a telephone pole. No air bags deployed. The contact sustained a concussion when she hit her head on an unknown surface and was transported by an ambulance to an Emergency Room to seek medical attention. A police report was filed. The insurance company deemed the vehicle a total loss. The contact towed the vehicle to an autobody center. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 49,596.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11482446September 1, 2022
UNKNOWN OR OTHER
Two of the four window regulators failed. The rear windows fell down within weeks of each other. The car has 46000 miles and the rear windows are rarely used. It appears to be a known defect according to the internet. I contacted Kia and they said to notify NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482491September 1, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2015 Kia Optima. The contact stated while her mother was driving approximately 45-50 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The contact's mother depressed the brake pedal and veered to the side of the road. The vehicle failed to restart after several attempts and emitted abnormal loud knocking sounds. The vehicle was towed to the contact's residence. The vehicle was then towed the dealer where it was diagnosed that the engine needed to be replaced; however, the contact stated that an oil change was completed on the vehicle approximately one month earlier. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482515September 1, 2022
ENGINE
The car stops in middle of road and turns off if I go over 20 MPH. It's happened twice in the middle of highway and I've had to get towed home. The engine light is on and blinking and I hear knocking sounds. My boyfriend has a code reader and he said when he hooked code reader up to car it showed the exact same code as the other kia optimas engine problems. This needs to be a recall!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482517September 1, 2022
STEERING
We noticed the steering seemed loose and at 80 MPH there was a serious vibration in the steering column. We noticed there was a service bulletin on the problem on the internet, but our car was 8 months past the 10 year limit on what KIA would cover. Our car has 123,000 miles on it. Our dealer, KIA of Billings Montana fixed the problem, but it cost us $610. I believe KIA should have notified us of the problem long ago and fixed it. The vibration has been happening for some time, but we thought it was just tires out of balance or an alignment problem. We had the tires aligned and tires rotated and balanced, but still had the problem. If the government or KIA knew about the problem, they should have warned us long ago, even if we had to pay for the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482198August 31, 2022
ENGINE
2015 KIA OPTIMA. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED THEY WERE NEVER NOTIFIED OF ANY RECALLS. THE MANUFACTURER WAS NOTIFIED, BUT HAD NOT OFFERED ANY ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482201August 31, 2022
UNKNOWN OR OTHER
This is a complaint about the paint chipping on my 2016 Kia Optima FE. I drove through some pretty heavy rain in December 2021 and ever since this my front bumper has been chipping away. Every time it rains, the paint chips get even larger. I'm very familiar with the class action lawsuit against Kia for their paint chipping (specifically on the Pearl White cars which is the color of my car). Attached are the pictures I took when it first happened. It is exponentially worse now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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