Kia Niro Complaints (2022)

75 consumer complaints on file.

#11773180October 23, 2026
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
On XXX, After I attempted to plug my car into my home charging outlet at 240V, less than 20 minutes later I received an alert that my battery was at 0%. After unplugging the car, waiting for 30 minutes and plugging it back into the out, my car was unable to see the charging outlet or the 40A cable plugged into the port. Unplugged car again and after talking to remote mechanic, came to decision to take car to AAA repair shop for troubleshooting. Once at the AAA repair shop in [XXX], was advised to take my car to a Kia dealership, as a module was nonfunctional. Brought car to Beyer Kia in [XXX], who held onto my car for two months before making a diagnosis that my car was struck by lightning via a Field Technical Engineer, though the DTC codes stated otherwise: C180287, C161487, C16b487, C161487, C161487, C182D00. All codes noted are internal Controller Area Network Bus Communication Timeouts between internal modules, not power surge or electrical strike. C161487 - registered three times: Internal network timed out because VCU abruptly went offline or lost power. With it registering 3 times confirms ongoing hardware/power supply struggle inside car's computers, not external bolt of lightning. C16B487 - Another subsystem critical timeout error, unable to communicate with VCU. C180287 - Internal stability/chassis lost data connection over vehicle's internal network. C181D00 - Network fault indicating control module voltage dropped below required operating threshold to maintain communication. Kia is trying to claim an external surge (lightning) caused this. However, if a massive high-voltage lightning surge had entered the vehicle through the charging port, it would have permanently fried the OBC (Onboard Charger) or the ICCU (Integrated Charging Control Unit). This would immediately trigger high-voltage hardware failure "P-codes" (Powertrain). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769211October 6, 2026
FUEL/PROPULSION SYSTEM, POWER TRAIN, SEAT BELTS
I purchased this used 2022 Kia Niro EV on August 19, 2023, with approximately 3,042 miles. On December 22, 2023, at 24,086 miles, a Kia of Valencia service record documented a kicking/knocking sensation when releasing the brake. The cause was not identified. On August 22, 2024, another service record documented a rear seat belt retraction concern. I cannot confirm whether these earlier problems share the same cause as the later motor issue. On March 31, 2026, at approximately 139,071 miles, Kia of Valencia confirmed a rattling noise from the gear driver motor and recommended replacement. The estimated repair cost was approximately $4,800. I paid a $250 diagnostic fee but could not afford the repair. I contacted Kia America to request goodwill assistance, but the motor was not replaced. On September 9, 2026, while driving on a freeway in heavy traffic, the vehicle repeatedly stopped and moved again, accompanied by extremely loud knocking, rattling, and banging. The vehicle shook, and no warning lights or messages appeared beforehand. I carefully exited the freeway and stopped the vehicle. After bringing it home, I noticed liquid underneath, but could not determine whether it was related to the incident or normal air-conditioning condensation. I have video recordings and supporting service records. I am concerned that this unresolved mechanical problem poses a serious crash risk, especially in freeway traffic. I request that NHTSA investigate this potential safety defect and review the documented rear seat belt concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762514September 7, 2026
ELECTRICAL SYSTEM
I park the car, lock it and then later on can’t open it. I use the emergency key to enter it but then can’t start it even with a new battery in the key fob. It happened twice. It is an issue that needs to be fixed as soon as possible because in case of emergency you’re stuck outside your car and can’t use it to escape a danger or respond to an emergency. You’re a sitting duck in the open, going nowhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759306August 25, 2026
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
2022 Kia Niro EX Premium Hybrid was sold as Kia Certified Pre-Owned on August 12 2026 with an active check engine light present at time of purchase. Dealer Calavan Kia West in Lithia Springs GA represented the vehicle as passing a 165-point CPO inspection. Dealer attributed the light to a gas cap issue and cleared the code to complete the sale. Six days later approximately August 18 2026 the check engine light returned. Dealer attempted one repair which failed. As of August 25 2026 the defect remains active and undiagnosed. On a hybrid vehicle an undiagnosed engine or propulsion system fault represents a potential safety concern. The CPO certification process failed to identify this defect prior to sale.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753454July 29, 2026
PARKING BRAKE
The contact owns a 2022 Kia Niro. The contact stated that while his wife was driving at various speeds, the vehicle made an abnormally loud grinding sound. The vehicle was taken to an independent mechanic, and the brake pads and rotors were replaced. While replacing the brake pads and rotors, the mechanic became aware that the parking brake cable housing was at an improper angle on the rear wheels, causing friction to damage the parking brake housing and exterior rubber. The mechanic determined that the parking brake cable assembly needed to be replaced. The vehicle had not received any additional repairs. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752715July 24, 2026
ELECTRICAL SYSTEM
Component or system that failed: High-Voltage Electrical System / High-Voltage Battery Safety Plug Assembly (specifically covered under Recall SC314 / NHTSA Campaign 24V-358). It is NOT wear and tear as falsely claimed by the dealer. The vehicle is available for inspection upon request at the owner's residence. How safety was put at risk: The vehicle triggers an active "Check EV System" master warning while driving, creating a severe risk of sudden loss of motive power (stalling) on public roads. The high-voltage charging system is also completely disabled, leaving an elderly driver stranded without transportation. Has the problem been reproduced or confirmed by a dealer?: Yes. Rick Case Kia (Duluth, GA) inspected the vehicle from July 20–22, 2026. Instead of resolving the recall defect at $0.00, they falsely mischaracterized the electrical failure as "wear and tear / customer declined repair" and demanded $1,617 out-of-pocket before releasing the unsafe vehicle. Has the vehicle/component been inspected by others?: Inspected by [XXX] Case Kia service department. Opened active corporate case with Kia America (Case #XXX). Independent mechanics have confirmed this is not simple “wear and tear”, but deeper electrical issues that were touched during the recall. Warning lamps, messages, or symptoms: "Check EV System" master warning light and total failure of the high-voltage charging port. Symptoms first appeared shortly after initial Recall SC314 service was performed on June 15, 2026, and worsened prior to returning the car on XXX. Kia claims to have completed Recall SC314 on June 15, 2026. However, the recall work directly triggered immediate secondary failures in the high-voltage charging system. The dealership is now attempting to evade liability for recall-induced damage by labeling it 'wear and tear' and demanding $1,617 to fix a failure caused by their own recall service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751662July 20, 2026
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2022 Kia Niro. The contact stated that a hardwired kill switch was installed in the vehicle, and the switch overheated to the point that the vehicle was unable to operate. An investigation was conducted by the contact, who touched a big box underneath the dashboard. The contact's hand was burned on the fingertips because the box was extremely hot. Water was run over the hand by the contact to heal the injuries, but outside medical attention was not sought. The dealer was notified of the failure and a callback was promised. A diagnostic test and the repair were not yet performed. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750957July 16, 2026
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
COMPONENT/SYSTEM: The 12-volt auxiliary battery system, the interior fuse box (Total Integrated Power Module) containing an auto-cutoff relay, and the high voltage battery system. All components are available for inspection. SAFETY RISK: The vehicle has lost power and died while being driven, and has left occupants stranded on multiple occasions. A sudden loss of motive power in traffic creates a serious risk of collision to occupants and to other motorists. The vehicle has failed to start dozens of times. FAILURE DESCRIPTION: The 12-volt battery in my 2022 Kia Niro EV has repeatedly discharged, leaving the vehicle dead and unable to start. ~Six 12V batteries have been installed between January 2025 and February 2026, between 60,431 and 77,130 miles. CONFIRMED BY DEALER: Yes. The condition has been reproduced and documented by the dealer across five separate repair orders. On 1/21/2025 at 60,431 miles, the technician found the 12V battery completely dead after sitting, jump-started the vehicle, and reported no abnormal draw on the electrical system. On 11/05/2025 at 74,355 miles the vehicle again required a jump start to be brought into the shop; the battery was replaced, and the technician reported the vehicle was operating as designed. On 1/22/2026 at 77,124 miles, a technician performed a parasitic draw test and measured 0.185 amps, exceeding the specification of below 50 milliamps by approximately 3.7 times. The technician documented that the auto-cutoff relay was remaining closed, continuously supplying current to 21 modules, and that the interior fuse box required replacement at a quoted cost of $2,048.48. This defect was present during the two prior visits but was not identified. On 2/13/2026 at 77,130 miles, the vehicle would not start when we came to pick up the car. The shop had to provide a loaner, and then another battery was installed, and the TIPM was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743136June 10, 2026
AIR BAGS
The contact owns a 2022 Kia Niro. The contact stated that while driving from a complete stop at 5 MPH, the vehicle was T-boned on the passenger's side by a Jeep Grand Cherokee driving at high speed. Due to the impact, the contact's head struck the dashboard. The other vehicle fled the scene of the crash. The airbag deployed on the passenger side but did not deploy on the driver's side. No warning light illuminated. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot, where the contact was informed that the vehicle would be destroyed. The contact sustained an eye and face injury, body aches, and a detached ear. Medical attention was received at the hospital, where the contact was stabilized and referred to the Primary Care Physician for future care. The contact called both an unknown local dealer and an independent mechanic, but there was no response. The manufacturer was not contacted. The contact called the auto finance company and was referred to the insurance company. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11740374May 27, 2026
ENGINE, LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM
Problem 1, Check Engine Light: I purchased the used car on Jan 9 2025, around 23,400 miles from Kia Dealership, capitol Expy in San Jose. Today 05/27/2026, the odometer reads 26, 407 miles. My car is used only twice a week - 20 miles on Fridays, 12 miles on Wednesdays. My car has less than minimum wear and tear and is barely used. I completed my 25K service after Thanksgiving in Nov 2025. I have not even driven 1500 miles and the car is back in for service. Prior to this, within a month of purchasing my car Kia replaced the battery in my car. Around Mar 15, 2026, the Check Engine Light displayed. I called the Kia Dealership on Capitol Expy in San Jose 3-4 times, but they Kia dealership don't call back. On 05/15/2026, for the first time I drove about 50 miles return trip. While driving North on I-280 from [XXX] to [XXX] , over rolling hills that had some incline, the Check Engine Light came on.I scheduled service. I experienced that the vehicle struggle to climb the incline of rolling hills, after the battery charge was exhausted and the engine was running only on gas. The gas was 3/4 full. This is a safety hazard for me to be interrupted by Check Engine Light twice while driving and that too when my car has not even completed 30K miles. My car is sin Service on 05/26/2026 and in the shop for 3 days diagnosis. The Kia Dealership has yet to determine the problem. I have had to rent my own rental car even though I purchased Extended Warranty on the car. Problem 2, Blind Spot Warning Light on right side mirror: On 05/13/2026 and on 05/22/2026, the Blind Spot warning light on right side mirror does not display oncoming traffic when my car is parallel to the lane markings. On 05/13/2026, I was driving at 30mph and on 05/22/2026 I was stationary in the center divider. In both instances, the passing driver had to honk at me really loud -- to avert an accident. Both problems are severe safety hazards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737434May 12, 2026
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2022 Kia Niro. The contact stated while driving at an undisclosed speed, the vehicle intermittently entered limp mode and loss automotive power while the vehicle was still at full battery. No warning lights were illuminated. The failure occurred on several different occasions. The vehicle was taken to a dealer to get a diagnosis however, the dealer stated that the failure was not duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736000May 6, 2026
UNKNOWN OR OTHER
am writing to formally request assistance regarding my Kia vehicle which I purchased used at approximately 38,000 miles. Shortly after purchase, the vehicle became undrivable and has since required repeated repairs without resolution. To date, the vehicle has been presented for repair on six separate occasions for the same issue and has remained out of service for a significant period of time. Based on these repeated failures and lack of resolution, the vehicle may reasonably be considered defective at this point. Despite being unable to use the vehicle, I have continued to make monthly payments, resulting in considerable financial hardship. In an effort to resolve this matter, I consulted with a Maryland MVA investigator, who advised me to contact Kia directly and report that the vehicle appears to have been sold with a pre-existing defect. I have also communicated with the selling dealership, Eastern Motors; however, I was informed that due to changes in management, they are unable to provide further assistance and consider the matter outside of their control. Additionally, I have previously reached out regarding this issue and have not received a response. Given the timing of the failure, the repeated unsuccessful repair attempts, and the extended period the vehicle has been out of service, I respectfully request that Kia conduct a thorough review of this matter. I am respectfully requesting Kia’s assistance in resolving this matter. Specifically, I would like to explore options such as a replacement vehicle, repurchase (buyback), reimbursement of payments made, or other goodwill support. I remain open to a fair and reasonable resolution. Please advise what documentation or additional information is required to proceed. I am prepared to provide all relevant records, including purchase documentation and complete service history. Thank you for your prompt attention to this matter. I look forward to your response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733667April 24, 2026
FUEL/PROPULSION SYSTEM
Intermittent warning to "Refill Inverter Coolant" displays on the dash screen. This is a known issue pursuant to SA512 (ELE 270 Rev 3) due to faulty coolant that crystallizes and interferes with the sensor. However, per Kia, it is only covered under standard warranty (5 years/60k miles) and while my vehicle is within the year warranty, it is over the mileage. Quote was to replace "Chiller, water pump and flush coolant system" at a cost of $2369.02 including parts and labor. Dealership will not perform recommended maintenance of coolant flush (every 37k miles) without replacing these parts. If this was a known defect why is there a limitation to the SA? It should be covered as a recall, not a voluntary service alert. I am unable to properly monitor the in-dash warnings regarding coolant levels until this problem is fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728234March 31, 2026
ENGINE
The vehicle has a recurring P0420 code (“Catalyst System Efficiency Below Threshold Bank 1”). A boroscope inspection at Ricardo Caballero Kia Santa Isabel (invoice #[XXX] dated December 5, 2025) confirmed internal disintegration of the catalytic converter, with physical pieces of the catalyst falling out when the exhaust pipe was removed. This failure appears related to Recall 23V534 (SC276) and TSB PS709 (overheating / coolant boiling issues in 2017-2022 Niro Hybrid models). Motorambar, Inc. (official Kia distributor in Puerto Rico) has ignored my warranty claim since December 2 and December 22, 2025 (more than four months). Motorambar is now refusing to authorize a courtesy loaner vehicle at the dealer Ricardo Caballero Kia Santa Isabel, claiming the tests will take less than 5 days. This leaves me without transportation. The catalytic converter is fully covered under the Federal Emissions Warranty (8 years / 80,000 miles). I request that NHTSA investigate this as a potential safety and emissions defect and require Kia / Motorambar to: 1. Immediately repair or replace the catalytic converter under warranty at no cost. 2. Provide a courtesy loaner vehicle during the repair. 3. Reimburse previous diagnostic costs of $449.17. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712922January 23, 2026
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2022 Kia Niro. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. Additionally, there was a delay with the image appearing on the screen when the vehicle was in reverse(R). The vehicle was taken to the dealer, but it was unknown if the vehicle was repaired. The contact stated that on a separate occasion, the vehicle failed to start up, with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the battery terminals were loose. The vehicle was repaired; however, when the contact arrived to retrieve the vehicle, the vehicle failed to start. The dealer inspected the vehicle; however, no cause for the failure was found. The contact was informed by the dealer that the vehicle had an open recall, NHTSA Campaign Number: 25V426000 (BACK OVER PREVENTION). The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711969January 19, 2026
ENGINE
Vehicle with code p0420, Kia dealership technician say: the problem was the spark, proceeded to change it and clear code. Check engine turn on again, the same person say: it’s a ring piston, the car was leaked engine oil to exhaust and he see blue smoke, no evidence for part of dealership and dealership never mention the car was consuming excessive engine oil. I mentioned the law of emission to change the catalyst and the boss say: I can’t change it but the problem will be come but never do anything to change it. In other dealership Kia the technician dismantle the exhaust and see ceramic part coming from the catalyst, his recommendation is change it. Dealership make a formal petition to motorambar distributor official ok Kia in PR and motorambar refuse to change the part with the evidence provide by dealership: technician report and photos. I call motorambar in 2 times and the only thing motorambar do is creating ticket to escalated to technician, never received call from this ticket, this occurred on fort week of December 2025 and today is 19 January of 2026 and not received any call from motorambar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703967December 9, 2025
SERVICE BRAKES, EXTERIOR LIGHTING
What component or system failed or malfunctioned, and is it available for inspection upon request? -I have received a "Check Brake Light" warning several times now, even after replacing the bulbs. I have replaced them twice now in the past 6 months and the issue persists. I believe it to be a faulty sensor or something similar. Yes, it is available to inspect upon request. How was your safety or the safety of others put at risk? I do not know if my brake light is functioning properly as this warning indicator comes on intermittently even though the light has been replaced and even when it seems there is nothing wrong with the light. It is very stressful. Has the problem been reproduced or confirmed by a dealer or independent service center? I took my car to the dealership in November 2025 and they couldn't find any issue. The indicator light did not come on at the dealership but came on again later in the week. They even replaced both brake lights hoping that would help. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The dealership service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No other symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703599December 7, 2025
AIR BAGS
I was driving on a 70mph hwy and traffic came to a full and sudden stop due to a car cutting across lanes a few cars ahead of me. There was no time for me to stop and I couldn’t see the traffic stopped. The car in front of me was able to stop without hitting anyone but I could not. Airbags did not deploy and this concerned me even though I was not injured.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11701647November 26, 2025
VISIBILITY/WIPER
Spontaneous combustion of the Sunroof. The Kia Niro is garage held in Colorado. While the temperature was in the teens the car has been driven and kept in much lower temps. No, Snow was on top of the car. When parking the car in the garage a loud noise was heard and the entire sunroof shattered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699174November 13, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
This car was purchased certified pre-owned from a Kia Dealership with 46,227 miles in October 2024. Within a month (Nov 2024), the electrical system would die overnight and we would require a jump start. This seemed to align with colder temperatures. After the first or second jump start, a headlight blew out. We replaced it. Then a tail light blew out and we replaced that one too. It seemed that there must be a connection between the electrical failure and the headlights / tail lights burning out. We took it in for a software update to see if that solved it, we also had them check the hybrid battery and the 12V battery. No other issues were detected. Eventually the problem just stopped happening. Now in Nov 2025, a year later, the problem has returned. The car's electrical system dies overnight and we have to jump start the car. And another tail light / turn signal has burned out. This time, we called a dealership to ask about any recalls or pending software updates and they said there was nothing showing in their system. We are now driving without a turn signal, which is a significant safety hazard. We will have to go back and replace the tail light / turn signal bulb. But what about the situation recurring? How do we get the car to stop 'dying' overnight in cold weather?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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