Jeep Wrangler Complaints (2016)

462 consumer complaints on file.

#11511695March 14, 2023
UNKNOWN OR OTHER
Windshield broke and it happened previously with a older jeep pebble on the highway likely kicked up and hit the windshield I believe because the windshield is flat there is an increased risk of breakage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508891February 24, 2023
ELECTRICAL SYSTEM, STEERING
2016 Jeep Wrangler intermittently misfires then immediately loses power and dies. Also loses power steering at the same time. It almost caused an accident and is a big safety concern. Now I drive in the right lane in case I have to hurry and pull off the side of road. I turn the key off, but then start it right back up and it drives fine. But then will happen again random. No dash board warning lights ever come on. Been to the dealer twice- 1st time they updated pcm software, this time they changed spark plugs and coil pack. Help. *also, first started happening at 104,500 miles .. took to dealer for the issue, it is still happening and currently at 107,500; happens randomly whether at 25mph or 50 mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508656February 23, 2023
ENGINE, AIR BAGS
Engine has failed. Had it inspected by two mechanics and they said the same thing, there are broken internal components possibly due to defective components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508385February 21, 2023
ENGINE
Oil cooler housing cracked and leaking oil over entire engine which could cause a fire. Dealership has confirmed the part is damaged. No warning lamps or messages were triggered. Others have experienced the same problem with multiple replacements. Vehicle has been at the dealership now since 2/1/2023 waiting for Chrysler / Mopar Warranty to give the authorization to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506322February 8, 2023
SEAT BELTS, AIR BAGS, ELECTRICAL SYSTEM
My 2016 jeep wrangler, is having major issues. My seatbelts completely stopped working last week February 3, 2023. I had left the mechanics because I had the back window replaced, and the back hood of my jeep wrangler. When pulling out of their driveway, I realized my seatbelt was very tight, but I still got to hook it. When I got home from my drive one and a half hours away, I went to use my car and the seat belts would not work. Driver side and passenger side seat belts have completely seized. Has my jeep wrangler 2016 had any recalls. My son died December 10, 2019. I have never had any other problems with my jeep wrangler. I believe in jeep and the company who makes them. The body shop told me to get rid of my jeep. I cannot do that and since my son died in my jeep wrangler and drug dealers threw him in the back seat, letting him die after they stuck him with a needle full of fentanyl. Please help I do not want to part with my jeep wrangler. I am sure with the Vin number you will be able to trace anything that has gone on with my Jeep! I could have missed many recalls because my son was very sick, from 2016 until his death 2019. I purchased the car brand new in 2016 in upstate New York. Please tell me how I can get help so my seatbelt will work again and the airbag can be inspected. It must be a recall issue I can’t think of anything else and I need your help. I now live in Port Charlotte, Florida, and I am near my daughter. This jeep wrangler has been very good to us. It saved my son’s life and his girlfriends in that prior accident. Something is very wrong with the seatbelts and possibly the mechanisms attached to the seat, bag, and seatbelts. I’m not sure. But the jeep is a fantastic vehicle and I love it. Please help or call me 518-421-7073. Thank you very much. Lori.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505370February 3, 2023
EXTERIOR LIGHTING
The headlamp assembly lenses have become warped and frosted due to excessive heat from the bulb and defective heat dissipation from the headlamp assembly . Poor visibility at night, as light output is significantly diminished creating a safety hazard..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502373January 18, 2023
SERVICE BRAKES
My 2016 Jeep Wrangler that has 48K miles was running and in park. After about 20 minutes of being in the park position my ABS and Traction Control Light came on. I took my Jeep to my local Autozone to have the code read and it came back with C1032 and C102B. I had the sensor replaced and ensured that the connections were clean of any debris. Once sensor was changed it took about 20 minutes to clear the ABS and Traction Control light from the dash. I drove my Jeep later that night and all seemed fine until I attempted to stop at a speed of 5-10mph. At that time the ABS kicked in on my vehicle but no warning lights illuminated. I once again checked the newly changed sensor along with the wiring to ensure there was no breaks in the connections and I found none. Not sure why my ABS engages at at such a low speed after a new sensor was installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502377January 18, 2023
ENGINE
While driving my Jeep Wrangler on the highway going speeds of >60 mph for longer than 20 minutes the vehicles check engine and traction control light illuminate and I lose passing capability in the Jeep. Once the vehicle is turned off and on 3 times the system seems to reset itself. Because of this the only way the dealership can read the codes is if the lights are illuminated. I have taken the Jeep to 2 different Jeep dealerships while the lights were on and both have claimed that the "system needed to be reset". Once they do that the Jeep seems to run fine and the lights are gone. However, it is still happening whenever my speed goes 60 mph or more for a short period of time. Due to this problem I am not comfortable but sometimes must take my Jeep on the highway and without fail the same warning lights illuminate and the passing power is gone. I have reported this problem to Jeep itself and was told to take it to another Jeep dealership which I did and the same maintenance was performed but yet the same problem exists. This failure is a hazard to not only the driver but those around due to the vehicles lack of passing power when on a highway where speeds are at a minimum of 65mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502244January 17, 2023
AIR BAGS, SERVICE BRAKES
My wife was involved in an injury accident 12/02/2023 due to failure of the ABS Module not activating and the Air bag system not deploying. She was cut off by a hit and run driver. She slammed on the brakes went into an uncontrollable skid lost control on the Highway went off the road tumbled end over end 4 times no air bag deployment. No ABS or Air bag warning lights were on both systems failed.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11501245January 11, 2023
ENGINE
The camshaft and lifters failed with no check engine light. Upon inspection the left bank cams and lifters were in need of replacement and a pinhole was found in the radiator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499392December 29, 2022
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2016 Jeep Wrangler. The contact stated while driving at an undisclosed speed, she heard a tapping sound under the hood of the vehicle. No warning light was illuminated. The dealer was notified of the failure and indicated that the rocker arm and the camshaft needed to be replaced. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was 70,218.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499201December 28, 2022
ENGINE
Oil Housing Unit crack. Just bought vehicle used. Weather dropped to 28 degrees and oil housing unit cracked. All oil poured out of vehicle and would not hold any oil when more was added. Took vehicle to Jeep dealer and they confirmed that the PLASTIC piece that was the original part cracked and that this is a very common problem for 2014-2017 Jeeps due to the part being plastic. Part is not covered under any warranty and will cost $1200 to repair. I'm told that the replacement parts have been updated and are no longer made of plastic due to the high instance of problems. All research shows that this was to be a recall but that it has not been made official. This is a huge safety concern as the oil completely drained from the vehicle upon crack. Had I not been in my own driveway and driving down the highway, this would have caused major issues, engine failure and very possibly an accident. We were planned to be on a 6hr road trip moments before this occurred in the driveway. This part needs to be recalled and replaced by the manufacturer since it is a common and known problem with many Jeeps manufactured during that time frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498999December 27, 2022
AIR BAGS, STEERING, SERVICE BRAKES
This Jeep is a right hand drive wrangler. Airbag light, traction control light came on, and my horn quit working. Cruise control quit working, and then my antilock brake system was malfunctioning. I couldn't figure out why. So I went to both the Jeep dealership, and the local autozone where they scanned my Jeep for codes, and it's saying a bad clockspring. They said there is a known recall for 2016 models, but mine isn't included. They said to figure out why this Jeep is not included. . Why is my Jeep not included in the already known recall for the bad clock springs?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498201December 20, 2022
STEERING
The contact owns a 2016 Jeep Wrangler. The contact stated while driving 40 MPH, the contact attempted to blow the horn and no sound came from the horn. The contact stated that the steering wheel became difficult to steer and the controls on the steering wheel were inoperable. The vehicle was taken to the dealer and the contact was informed that the steering column and the clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497677December 16, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I started my Jeep. After a few minutes I could smell smoke and something burning. The alarm started going off, wipers came on, radio etc. smoke came inside cab . I tried to shut everything off but it wasn’t working. I started seeing flames around the hood. My husband was able to disconnect the battery and the fire died out. Insurance would not cover it and said it was electrical. The fuse box was melted and wire harnesses. The vehicle was right by our garage and could’ve caught our house on fire. My son and I were in the vehicle when the fire started. Thank God we weren’t hurt. I did report this but was told it wasn’t Jeeps fault. A week later another jeep caught fire in the small town I live in. Something isn’t right.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11493798November 16, 2022
ENGINE, ELECTRICAL SYSTEM
Parked vehicle outside corner of home at 9:00 pm. Awoken by loud popping and hissing sounds at 4:45AM. Looked outside to notice a bright orange hue by vehicle. Realizing the car was on fire, we called 911 and proceeded to use garden hose to water down both the vehicle and the home that the car was next to, in order to try to prevent the house from also catching fire. Vehicle was not moved nor accessed during those 7 overnight hours. It was locked and we were all asleep. There were two other vehicles parked next to and behind the vehicle that caught fire - those two other vehicles sustained no damage to them. The house sustained some minimal siding warping from the heat of the fire. Fire chiefs reviewing the damage in person as well as viewing photos have stated that it appears to be battery or fuse box related as that side of the engine's damage was greatest as well as the battery and fuse box being completely destroyed by the fire. No warning lights or indications of system failures or malfunctions prior to parking the car. Vehicle was towed away from scene by insurance company. Unsure if vehicle is still at that lot or not. Insurance deemed vehicle totaled and issued check for losses.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11492226November 4, 2022
SERVICE BRAKES
I HAVE HAD TO REPLACE MY ABS MODULE ALREADY. THE JEEP ONLY HAS 41,700 MILES ON IT. I AM JUST REPORTING IN CASE THIS COMES UP DOWN THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491858November 1, 2022
ENGINE
P0302 code popped up all four rocker arms on left cylinder need to be replaced. Jeep had normal oil change 50k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490577October 24, 2022
POWER TRAIN, ENGINE
I had an error message for the thermostat last week had that replaced. Now there is a puddle of oil coming from the oil coolant assembly. Replaced the thermostat awaiting mechanic for the oil coolant issue now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485744September 21, 2022
SERVICE BRAKES
Front driver side brake calliper locked while driving causing the vehicle to stir hard to one side and the wheel to overheat. After replacement, a few weeks later, the back left did the same this time causing the vehicle to pull, drive hard and smoke to be emitted from the wheel. Now several months later the front passenger side needs to be replaced too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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