Jeep Wrangler Complaints (2013)

657 consumer complaints on file.

#11253947September 8, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
DRIVING ON HIGHWAY AND THE ENGINE SHUT OFF FOR NO APPARENT REASON. WHEN THE ENGINE IS OFF THERE IS A LOSS OF POWER STEERING ETC. THIS HAS HAPPENED SEVERAL TIMES. STARTING AT ABOUT 32,000 MILES. THE DEALERSHIP HAS TRIED TO FIX IT BUT THE VEHICLE STILL HAS THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246405August 26, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEUWIRTH MOTORS (219 S COLLEGE RD, WILMINGTON, NC 28403, (910) 799-1815) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245323August 20, 2019
AIR BAGS
THE CLOCKSPRING WAS REPLACED TODAY IN MY 2013 JEEP WRANGLER. RECALL ENDED IN YEAR 2010
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242759August 9, 2019
ELECTRICAL SYSTEM
THE TIPS MODULE FAILED HAVE ONLY ONE HEADLIGHT BEEN STOPPED BY POLICEMEN FOR UNSAFE VEHICLE. MUST BE REPLACED COST FOR PART IS 1;400.00 DOLLARS NOT INCLUDING LABOR.HAVE BEEN TOLD BY DEALER THAT THIS IS COMMON FAILURE PART MANY PEOPLE COMPLAINED THAT THE HAVE TO PAY FOR A PART THAT CONTROLS ALL THE ELECTRICAL FOR THE VEHICLE. THIS IS A SAFETY ISSUE. JEEP SHOULD RECALL THIS FOR REPAIRS. VERY SAD PEOPLE HAVE TO PAY FOR THIS JEEP SHOULD BE HELD ACCOUNTABLE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242011August 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
THE VEHICLE KEEPS LOSING POWER AT THE MOST INOPPORTUNE TIMES (PASSING A VEHICLE; IN A CONSTRUCTION ZONE WITH NO SHOULDER; ON A HIGHWAY). I HAVE ALMOST GOTTEN INTO 4 ACCIDENTS B/C OF THIS PROBLEM. WHENEVER THE VEHICLE GOES FASTER THAN 70 MPH...POWER IS LOST. IT CONTINUALLY THROWS OFF A CODE OF 0369. THE DEALERSHIP HAS REPLACED THE FOLLOWING TO TRY TO FIX THE PROBLEM: REPLACED ABS SYSTEM; REPLACED STABILITY CONTROL SYSTEM; REPLACED OIL FILTER HOUSING; REPLACED THE CAM TWICE; SWAPPED THE CAM; REPLACED THE CAM PHASER; REPLACED ALL 4 CAM PHASERS; RE-FLASHED THE PCM; REPLACED THE PCM. TODAY IT GOES IN TO THE DEALERSHIP FOR THE 10TH TIME TO TRY TO GET IT FIXED. IT IS A DEATH TRAP TO ALL THAT SHARE THE ROAD WITH IT, NOT TO MENTION EXTREMELY UNRELIABLE. IT HAS NEVER BEEN OFF-ROADED AND IS WELL MAINTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241174August 1, 2019
AIR BAGS, STEERING, SUSPENSION
THE AIRBAG CLOCK SPRING IS NOT WORKING. I'VE HAD NOTHING BUT PROBLEMS WITH THIS JEEP. IT'S BECOMING TOO EXPENSIVE TO KEEP UP WITH ALL THE PROBLEMS PLUS AN EXPENSIVE CAR NOTE. THIS HAS BEEN THE MOST EXPENSIVE CAR I HAD AND HAD GIVEN ME MORE REPAIR PROBLEMS THEN ANY OTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235246July 27, 2019
ENGINE
LEAKING OIL COOLER / FILER HOUSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233445July 19, 2019
AIR BAGS
RE:RECALL#V01...RECEIVED URGENT NOTICICATION FROM FCA REGARDING AIR BAG EXPLOSION CONTAINING "SHRAPNEL" (THEIR WORDS), WHICH CAN KILL OR SERIOUSLY INJURE OCCUPANTS. NOTICE STATED "PARTS ARE AVAILABLE." NOTIFIED BY DEALER 7/19 THAT THERE ARE NO PARTS - MINIMUM 4 MONTH WAIT. 4 MONTHS!!!! WELL??????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233449July 19, 2019
SERVICE BRAKES
IN ORDER FOR EMERGENCY BRAKE TO ACTUALLY WORK IT HAS TO BE PULLED UPWARDS WITH GREATER FORCE THAN SHOULD BE REASONABLY EXPECTED. THIS PRESENTS THE LIKELIHOOD OF THE VEHICLE ROLLING WHEN PARKED ON AN INCLINE, PARTICULARLY FOR THOSE WITH STANDARD TRANSMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232490July 16, 2019
STRUCTURE:BODY
THE HOOD LATCHES DO NOT PREVENT THE HOOD FROM FLUTTERING AT HIGHWAY SPEEDS. IT APPEARS AS THOUGH THE HOOD LATCHES MAY FAIL AT ANY MOMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232529July 16, 2019
UNKNOWN OR OTHER
DRIVING DOWN THE INTERSTATE MY HOOD SHAKES AND FLUTTERS. LOOKS LIKE IT IS ABOUT TO FLY OPEN. SCARED TO DRIVE PAST TRUCKS (SEMIS) BECAUSE OF DAMAGE IT MAY CAUSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232609July 16, 2019
STRUCTURE:BODY
THE HOOD WOULD FLUTTER AT SPEEDS OF 70 MPH OR MORE, NORMALLY ON INTERSTATE DRIVING. SEEMED WORSE WHEN HIGH WINDS (WEATHER) WERE PRESENT. WHEN MY HOOD WAS DAMAGED BY HAIL IN MAY 2018, I CHANGED THE ORIGINAL HOOD LATCHES ALSO TO AN AFTERMARKET PRODUCT THAT NO LONGER ALLOWS THE HOOD TO FLUTTER AT THESE SPEEDS. I AM THE ORIGINAL OWNER OF THIS VEHICLE. THIS HAPPENED FROM THE TIME I PURCHASED THE VEHICLE (01/2014) UNTIL LATCHES WERE CHANGED TO AFTERMARKET PRODUCT (05/2018).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231902July 15, 2019
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY JEEP HAS BEEN TO FOUR DIFFERENT DEALERS AND I AM STILL HAVING THE SAME ISSUES WITH IT AS I DID WHEN I BOUGHT IT ONE YEAR AGO. THE ENGINE LIGHT COMES ON AND POWER IS LOST WHEN THIS HAPPENS. THE VEHICLE IS USUALLY IN MOTION WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231063July 11, 2019
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO MY MECHANIC WHO SAID IT SEEMED TO JUST BE A SENSOR. THEN I WENT TO START IT ONE NIGHT AFTER WORK AND IT WOULDN'T START. SO I HAD TO CALL AAA AND THEY SAID MAYBE BATTERY. SO REPLACE BATTERY AND NOW AGAIN, CHECK ENGINE LIGHT AND IT STRUGGLES TO START AND JERKS WHILE DRIVING. MY CHECK ENGINE LIGHT IS ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230187July 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING AND ACCELERATING, THE CYLINDER HEAD MADE A METAL TO METAL RATTLING NOISE. THE VEHICLE WAS TAKEN TO HENDRICK CHRYSLER DODGE JEEP RAM DULUTH (2473 PLEASANT HILL RD, DULUTH, GA 30096, (678) 369-6704) WHERE IT WAS DIAGNOSED THAT THE ROCKERS AND BEARINGS WERE FAULTY. THE DEALER ASSUMED THAT THERE WAS DAMAGE TO THE CAM SHAFT AND WOULD NEED TO TAKE APART THE ENGINE TO CONFIRM. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229022July 2, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE PARKING THE VEHICLE, THE CONTACT REMOVED THE KEY FROM THE IGNITION, BUT THE VEHICLE KEPT RUNNING. THE CONTACT DISCONNECTED THE CABLES FROM THE BATTERY TO FINALLY STOP THE ENGINE FROM RUNNING. THE VEHICLE WAS RECONNECTED TO THE BATTERY AND THE CONTACT DROVE HOME. WHEN THE CONTACT ATTEMPTED TO PARK THE VEHICLE, THE FAILURE RECURRED; HOWEVER, THE VEHICLE KEPT RUNNING EVEN WITH THE CABLES UNHOOKED. THE CONTACT HAD TO PULL FUSE NUMBERS 10 AND 12 BEFORE THE VEHICLE FINALLY SHUT OFF. ALL AMERICAN CHRYSLER JEEP DODGE RAM FIAT OF SAN ANGELO (4310 SHERWOOD WAY, SAN ANGELO, TX 76901, (866) 575-2743) STATED THAT THE FAILURE MAY BE DUE TO THE IGNITION SWITCH. THE DEALER STATED THAT THERE WERE NO RECALLS FOR THE IGNITION SWITCH AND ADVISED THE CONTACT TO BRING IN THE VEHICLE. AN INDEPENDENT MECHANIC WAS CONTACTED AND SUGGESTED TO BRING A NEW IGNITION SWITCH IN; HOWEVER, THE FAILURE RECURRED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND THAT THE FAILURE WAS OCCURRING ON NUMEROUS OCCASIONS. THE FAILURE MILEAGE WAS 96,100. *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228549June 30, 2019
ELECTRICAL SYSTEM
STARTING ISSUES: THE IGNITION WILL NOT START THE ENGINE, NO LIGHTS COME ON, THE BATTERY IS CONNECTED FINE AND I HAD IT CHECKED (GOOD). THIS HAS HAPPENED FOUR TIMES SINCE APRIL, AND TODAY IS THE MOST RECENT. MY JEEP HAS BEEN PARKED IN MY GARAGE SINCE THURSDAY EVENING AND IT WOULD NOT START TODAY (6/30/19).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222044June 24, 2019
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CLOCKSPRING RECALL: OTHER YEAR MODELS OF THE SAME GENERATION WRANGLER SHOW A CLOCKSPRING RECALL, BUT MY YEAR MODEL DOESN'T. MY CLOCKSPRING HAS FAILED NOW AND I LOST MOST OF THE STEERING WHEEL CONTROLS, INCLUDING MY SAFETY HORN, AND IF MY RESEARCH IS CORRECT, MY DRIVER SIDE AIR BAG WILL NOT DEPLOY NOW IF IN A COLLISION ACCIDENT. WHEN TURNING MY WINDSHIELD WIPERS WOULD TURN ON RANDOMLY, AND THEN WHEN DRIVING SHORTLY AFTERWARDS I WENT TO HONK AT ANIMALS IN THE ROAD AND THE HORN DID NOT WORK. THE NEXT DAY I NOTICED THAT THE RADIO AND DRIVER INFORMATION CENTER CONTROLS ON THE STEERING WHEEL DID NOT WORK EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219068June 10, 2019
AIR BAGS
TAKARA RECALL. MY VEHICLE WAS PARKED AT 16 W LANCASTER AVE SHILLINGTON PA 19607. I HAD IT PARKED IN THE BACK PARKING LOT. THE OWNER OF THE STORE CALLED ME TO INFORM ME THAT MY DRIVER'S SIDE AIRBAG DEPLOYED. HE HEARD IT FROM INSIDE THE STORE AND WENT OUTSIDE IMMEDIATELY TO INVESTIGATE. HE DIDNT SEE ANYONE LEAVE THE PARKING LOT AND THERE WAS NO DAMAGE TO MY VEHICLE. IT WAS RAINING VERY HARD THAT DAY BUT I FEEL THAT SHOULDNT HAVE CAUSED MY AIRBAG TO DEPLOY. WHEN THE INCIDENT HAPPENED I CALLED THE FCA RECALL NUMBER AT 1-833-585-0144 AND EXPLAINED THE SITUATION. THEY HAD AN INSPECTOR CALL ME BACK AND I DROPPED MY CAR OFF AT SAVAGE 61 IN READING PA TO HAVE HIM INSPECT MY JEEP. I WAS GIVEN CASE #[XXX] AND WAS TOLD THE DEALER AUTHORIZED REPAIR TO MY AIRBAG/STEERING WHEEL. SINCE THEN I'VE BEEN TRYING TO HAVE THEM FIX MY AIRBAG. ON 3/14 I CALLED THE DEALERSHIP AGAIN TO TRY AND RESOLVE AND THEY TOLD ME I'D BE PUT ON A WAITING LIST. THE RECALL WAS FOR THE PASSENGER SIDE AIRBAG. BUT MY DRIVERS SIDE AIRBAG IS THE ONE THAT DEPLOYED FOR NO REASON IT JUST WENT OFF. SINCE THIS HAS HAPPENED I'VE BEEN TRYING WITHOUT SUCCESS TO HAVE SOMEONE FIX MY JEEP. I CANT GET IT INSPECTED UNTIL MY STEERING WHEEL IS REPLACED AND IT'S MY DAILY DRIVER. I REALLY NEED SOMEONE TO HELP ME GET THIS RESOLVED ASAP SO I CAN HAVE MY JEEP INSPECTED. THANK YOU FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210792May 30, 2019
AIR BAGS
AIRBAG WARNING LIGHT DISPLAYED ON DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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