Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11139880October 11, 2018
STEERING
MY WELDS TO THE TRACK BAR ARE A MAJOR CONCERN TO ME AND MY FAMILY. THEY DON'T LOOK TO BE COMPLIANT AND I'M CONCERNED THAT THEY MAY BREAK. THERE'S A RECALL AND MY VIN DOESN'T SEEM TO BE IN THE CURRENT RECALL BUT THEY LOOK WORSE THAN ONES THAT ARE CURRENTLY IN THE RECALL LIST. PLEASE SEE ATTACHMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139436October 10, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
JEEP HAS BAD WELDS THROUGHOUT THE FRAME POSING SIGNIFICANT SAFETY RISK NOT ONLY WHILE DRIVING THE VEHICLE BUT EVEN MORE SO IN THE EVENT OF A CRASH. A LARGE MAJORITY OF BAD WELDS ARE IN STRUCTURAL AREAS. SOME ARE OFF SEAM, POROSE WELDS, WELDS THAT APPEAR TO HAVE LITTLE TO NO PENETRATION, WELD JOINTS WITH LITTLE TO NO WELD MATERIAL IN THE JOINT AND OFF SEAM. ALSO MANY OF THE WELDS SHOW SINES OF HEAVY CONTAMINATION IN THE WELD MATERIAL.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139450October 10, 2018
STRUCTURE:BODY, STEERING
GOT A RECALL NOTICE (UA5) FOR A BRAND NEW 2018 JEEP WRANGLER JL REGARDING POSSIBLE BAD FRAME WELDS. DEALERSHIPS DO NOT HAVE INSTRUCTIONS ABOUT HOW TO INSPECT THE WELDS OR WHAT TO DO IF AN ISSUE IS FOUND. NO CLEAR WAY TO DETERMINE IF THE VEHICLE IS SAFE TO DRIVE WITHOUT AN INSPECTION THAT THE DEALERSHIPS DON'T SEEM CAPABLE OF PERFORMING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139467October 10, 2018
STRUCTURE:BODY
THE WELDS ON THE FRAME OF MY JL WRANGLER ARE NOT OF ACCEPTABLE QUALITY FOR WELDING STANDARDS. WELD SPLATTER, SLAG, POROSITY, SHOWING SIGNS OF CORROSION, INSUFFICIENT PENETRATION. I NOTICE THESE DEFICIENCIES WHEN LOOKING AT MY TRACK BAR BRACKET WELD. THIS WELD WHICH IS ON A RECALL HAS AN X ON IT LIKE IT WAS NOTICED BUT NOT CHANGED. MANUFACTURED 6-18
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139557October 10, 2018
SUSPENSION
FRONT TRACK BAR WELDS ARE OF POOR QUALITY, POROUS, LACK OF PENETRATION AND NOT CONTINUOUS AS A WELD SHOULD BE. WELDS APPREAR AS UNSAFE WELDS FOR HOLDING THE TRACK BAR IN PLACE WHILE DRIVING THE VEHICLE. ALL OTHER WELDS ON VEHICLE HAVE RUST SHOWING ON LEADING EDGES AND ALSO LACK OF PENETRATION ON WELDS THOUGHT OUT THE WELD BEAD. VEHICLE IS GARAGE KEPT WITH 195 TOTAL MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139132October 9, 2018
STEERING
VEHICLE IS IMPOSSIBLE TO KEEP ON THE ROAD. STEERING HAS SO MUCH PLAY I HAVE ALMOST STRUCK THE GUARD RAILS AND/OR OTHER ADJACENT VEHICLES. ESPECIALLY ACUTE AT HIGHWAY SPEEDS. FCA HAS REFUSED TO ADMIT A SEVERE SAFETY ISSUE EXISTS DESPITE THOUSANDS OF COMPLAINTS ON BLOGS AND ONLINE FORUMS. THERE IS 1 - 2 INCHES OR MORE OF PLAY IN STEERING THAT REQUIRES FATIGUING ATTENTION WHILE DRIVING TO KEEP THE VEHICLE IN ITS LANE. SHOCKING FCA HAS NOT HAD A RECALL DESPITE ONLINE POSTS WITH FIXES / ADJUSTMENTS TO THE STEERING BOX THAT HAVE SOLVED THE ISSUE. DEALERS REFUSE TO MAKE THE ADJUSTMENT BECAUSE IT I NOT AUTHORIZED BY FCA. PLEASE GET INVOLVED BEFORE SERIOUS ACCIDENTS OCCUR. I JUST SAW A RECALL WAS ISSUED FOR STEERING ON THIS MODEL DUE TO POOR FACTORY WELDS TO THE TRACK BAR. THIS IS A SEPARATE BUT STILL SERIOUS SAFETY CONTROL ISSUE. THIS HAPPENS (NOTICEABLE) TRAVELING ABOVE 30 MILES PER HOUR. FCA IS IN DENIAL -HELP!!! THEY WILL NOT MAKE THE ADJUSTMENT AT THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139346October 9, 2018
ENGINE, POWER TRAIN, SEAT BELTS
ELECTRICAL ISSUES INCL BUT NOT LIMITED TO: GAUGE READOUTS INCORRECT, ECM NOT ALLOWING PROPER SHIFTS. ENGINE PROBLEMS WITH THE VALVE LIFTERS MAKING NOISE AND BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138963October 8, 2018
STEERING, SUSPENSION
I HAVE NOT HAD AN ISSUE WITH THE FAULTY TRACK BAR WELD AS OF YET, BUT I AM ABSOLUTELY NOT DRIVING UNTIL A FIX/REPLACEMENT HAS OCCURRED. I HAVE 3 CHILDREN AND I HAVE TO THINK ABOUT THEIR SAFETY AND MINE. I CANNOT IMAGINE HOW THIS PROBLEM CAN BE SATISFACTORILY FIXED. OBVIOUSLY CANNOT PUT A BAND AID ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138974October 8, 2018
STRUCTURE:BODY
VERY SERIOUS SAFETY ISSUE WITH THE MAJORITY OF ALL WELDS THAT CONNECT PARTS/FRAME/BODY. THEY ARE EXTREMELY POROUS WHICH WILL CAUSE THE WELDS TO FAIL OVER TIME DUE TO RUSTING FROM THE INSIDE OUT, SOME ARE VERY VERY THIN WHICH WILL CAUSE FAILURE JUST FROM EVERY DAY USE, AND SOME ARE NOT EVEN CONNECTING THE PART TO THE FRAME/BODY WHICH WILL CAUSE DEADLY FAILURE WHEN THE PART COMES OFF FROM SHEARING. I DO NOT FEEL SAFE IN THIS VEHICLE, AND THIS IS THE ONLY MODE OF TRANSPORTATION I HAVE. I HAVE A 3 YEAR OLD DAUGHTER WHO ALSO HAS TO RIDE IN THIS VEHICLE. IT IS NOT OKAY THAT OUR LIVES ARE BEING PUT AT RISK ANY TIME WE HAVE TO DRIVE THIS VEHICLE WITH KNOWING THESE WELDS COULD FAIL AT ANY TIME. I HAVE CONTACTED SEVERAL FCA REPS, AND THE DEALERSHIP AND HAVE BEEN TOLD THERE IS NOTHING THEY CAN DO. I HAVE MULTIPLE, MULTIPLE PICTURES OF THESE WELDS, HOWEVER I WILL ATTACH A FEW TO THIS SO YOU CAN GET AN IDEA. THIS IS UNACCEPTABLE, AND IT SHOULD NOT REQUIRE SOMEONE DYING BEFORE ANYTHING GETS DONE ABOUT THIS. *BF..... UPDATED 10/30/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139003October 8, 2018
STEERING
AFTER PURCHASING MY JEEP RUBICON I NOTICE THAT THE VEHICLE STEERING WANDERED ON THE HIGHWAY. I WAS NOT ABLE TO KEEP THE VEHICLE STRAIGHT WITHOUT IT WANDERING FROM SIDE TO SIDE. TO MUCH PLAY IN THE STEERING WHEEL. I HAD LESS THAN 100 MILES. I SCHEDULED AN APPOINTMENT WITH THE JEEP DEALERSHIP TO HAVE IT INSPECTED. THE JEEP WAS INSPECTED AND I WAS TOLD THEY FOUND NO PROBLEM WITH IT, HOWEVER I DID SOME RESEARCH AND SOON LEARNED THAT OTHERS HAD BEEN EXPERIENCING THE THE SAME PROBLEM. TO FIX IT ONE OWNER TOOK HIS IN TO HIS DEALER AND THEY MADE AN ADJUSTMENT IN THE STEERING TO A ( -8 ) AND IT WENT AWAY, BUT IT MADE HIS STEERING HARDER TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138848October 7, 2018
STEERING
THE STEERING IS NOT RESPONSIVE AND HAS ABOUT A 1-2 INCH DEAD SPOT OF WIGGLE GAB BEFORE THE STEERING CAN RESPOND TO YOUR DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138896October 7, 2018
STEERING
STEERING VERY HARD TO CONTROL AND KEEP STRAY... EXCESSIVE PLAY IN THE STEERING WHEEL CONTINOUSLY STEERING FROM 10-2 POSITION TO KEEP STRAIGHT... JERLS OFF TO ONE SIDE OR THE OTHER RANDOMLY... VERY UNSTABLE AND UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138914October 7, 2018
STEERING
FROM THE DAY I PICKED IT UP STEERING IS DANGEROUSLY LOOSE AT SPEEDS ABOVE 45 MPH. ON WINDING BACKROADS YOU HAVE TO STRUGGLE CONSTANTLY TO KEEP IN YOUR LANE. PEOPLE WILL DIE FROM THIS, IT IS THAT LOOSE. MY WIFE REFUSES TO DRIVE IT AFTER ONE TRIP. I CONTACTED JEEP AND THEY TOLD ME THERE WAS A TSB FOR MY JEEP. THE DEALERSHIP SAID NOTHING WAS WRONG AND WHEN I COMPLAINED ABOUT THE TSB THEY CLAIMED THEY DID IT. THERE IS NO DIFFERENCE IN THE STEERING. I JUST REACHED 2000 MILES. I CAN'T AFFORD TO JUST GET RID OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133646October 6, 2018
STEERING
STEERING WHEEL OFF CENTER AND TRACKS LEFT TO RIGHT ON A STRAIGHT ROAD. STEERING CORRECTION IS CONSTANTLY REQUIRED TO MAINTAIN DIRECTIONAL STABILITY. BUILD DATE MARCH 2018. TOOK DELIVERY FROM PHILLIPS CHRYSLER JEEP IN OCALA FLORIDA ON SEPT. 20 2018. PRESENT MILES ON ODOMETER 750 MILES. WE MENTIONED TO DEALERSHIP SERVICE DEPARTMENT IMMEDIATLE AFTER PURCHASE AND WAS ADVISED STEERING SYSTEM WAS NOT CALIBRATED CORRECTLY AT FACTORY AND DEALER PROCEEDED TO REALIGN FRONT END. HOWEVER STEERING WHEEL IS NOW OFF CENTER IN OPOSITE DIRECTION. THEY ALSO INDICATED THAT OFF TRACKING IS SYMPTAMATIC WITH ALL TERRAIN TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138748October 6, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
SOON AFTER PURCHASING MY 2018 JL WRANGLER IN APRIL I BEGAN EXPERIENCING STEERING ISSUES. WHEN VEERING LEFT OR RIGHT TO CHANGE LANES, TAKE A CURVE, ETC. THE STEERING WHEEL WOULD 'LOCK' UP AND I'D NEED BOTH HANDS TO PULL IT BACK TO KEEP THE JEEP IN MY LANE. IT ONLY LASTS FOR A FEW SECONDS. I HAD RECEIVED NOTIFICATION THAT IT WAS TIME FOR MY FIRST MAINTENANCE APPOINTMENT AFTER PURCHASING THE JEEP, SO I CALLED TO SCHEDULE THAT AND ALSO TOLD THEM ABOUT THE STEERING ISSUE. ONE DAY PRIOR TO THE APPOINTMENT, MY DASHBOARD ALERT NOTIFIED ME TO "SERVICE THE ELECTRONIC STABILITY CONTROL". SINCE I ALREADY HAD THE APPOINTMENT, I KNEW THIS COULD BE ADDRESSED AT THAT TIME. THEN A FEW DAYS LATER I RECEIVED THE SAFETY RECALL U48 FOR STEERING INTERMEDIATE SHAFT. I CALLED THE DEALERSHIP AND LET THEM KNOW THAT I HAD RECEIVED THE RECALL NOTICE AND THAT I ALREADY HAD AN APPOINTMENT SCHEDULED. I TOOK THE JEEP IN FOR THE APPOINTMENT AND THE PROBLEM APPEARED TO BE FIXED AT FIRST. THEN IT HAPPENED AGAIN ABOUT A MONTH LATER AND THEN AGAIN JUST THIS PAST WEEK. IT'S A SCARY SITUATION. THIS LAST OCCURRENCE I WAS TAKING A CURVE IN THE ROAD WITH TRAFFIC COMING THE OTHER DIRECTION. THE STEERING WHEEL 'LOCKED UP' AND I HAD TO FORCEFULLY USE BOTH HANDS TO PULL IT BACK INTO THE LANE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138751October 6, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
MY JEEP HAS BEEN DRIFTING AND STEERING HAS BEEN AWFUL ON HIGHWAY, ESC AND SERVICE LIGHTS CAME ON. ALL WELDS UNDER THE VEHICLE ARE ABSOLUTELY HORRIBLE, AND I ABSOLUTELY DO NOT FEEL SAFE RISKING MY LIFE AND MY CHILD'S LIFE IN THIS VEHICLE WITH WELDS AND COMPONENTS THAT LOOK AS IF THEY WILL BREAK OR FAIL AT ANY MOMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138757October 6, 2018
STRUCTURE:BODY, STEERING, UNKNOWN OR OTHER
HELLO.THIS IS REGARDING MY 2018 JEEP WRANGLER JL RUBICON. I HAVE BEEN READING EXTENSIVELY ABOUT THE FRAME WELDING RECALL (ISSUED 10/5/18) THAT UNFORTUNATELY DOES INCLUDE MY VEHICLE. WE SPENT OVER FIFTY FIVE THOUSAND DOLLARS ON THIS JEEP, AND ARE EXTREMELY DISAPPOINTED IN THE BUILD QUALITY. JUST TO MAKE SURE THAT THE WELDS ARE BAD, I LOOKED UNDER THE JEEP AND SEVERAL EXTREMELY IMPORTANT WELDS (SOME INVOLVING THE STEERING BRACKET) WERE NOT DONE PROPERLY, AND WILL FAIL. ALSO, SOME OF THE WELDS HAVE SEVERAL POCKS IN THEM AND WILL DEVELOP RUST. IF A WELD ISN'T DONE PROPERLY (OR REPAIRED) PROPERLY, IT WILL FAIL AND THAT FOR FCA TO RELEASE A VEHICLE, IN THIS CONDITION TO THE GENERAL PUBLIC IS DISGUSTING. I HAVE A WIFE AND A BABY ON THE WAY' MY WIFE NO LONGER FEELS SAFE IN OUR NEW JEEP. I AM WRITING YOU TO VOICE MY CONCERN AND WARN OTHERS ABOUT THIS UNSAFE VEHICLE. WE NO LONGER DRIVE THE JEEP AND IT SITS IN OUR DRIVEWAY. I CANNOT DRIVE A VEHICLE THAT MAY FAIL STRUCTURALLY AND INJURE OR KILL US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138758October 6, 2018
UNKNOWN OR OTHER
FRAME HAS TERRIBLE WELDS, POROSITY ALONG FRAME WELD LINES, RUSTING ALREADY ALONG WELD LINES, SEEMINGLY MISSING WELDS, WELDS THAT WON'T GO DEEP ENOUGH TO RETAIN STRUCTURAL INTEGRITY WHEN REPORTED TO FCA, THEY STOOD BEHIND THE INTEGRITY OF THE WELDS, AND THE DEALERSHIP THAT PERFORMED THE INSPECTION NOTED THAT THE WELDS 'LOOKED FINE BECAUSE THEY LOOKED JUST LIKE THE WELDS ON A VEHICLE THAT HAD JUST BEEN DELIVERED'. PROFESSIONAL WELDERS HAVE NOTICED THAT IT SEEMS NOT ENOUGH SHIELDING GAS WAS UTILIZED DURING THE INITIAL WELD PROCESS, WHICH WEAKENS THE INTEGRITY OF THE WELD AND OPENS IT UP TO PREMATURE RUSTING AND POTENTIAL FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138781October 6, 2018
STEERING
TERRIBLE STEERING, DRIFTS WAY, WAY TOO MUCH. THERE IS APPROXIMATELY 1' OF PLAY TO LEFT AND RIGHT. IT IS DIFFICULT TO STAY IN LANE. DEALERSHIP DOESN'T KNOW WHAT TO DO. VEHICLE HAS LESS THAN 3000 MILES, IT'S A 2018 JEEP WRANGLER JL. THIS IS AN UNSAFE DRIVING CONDITION THAT'S NEEDS A REPAIR OR SOLUTION TO CORRECT BEFORE PEOPLE ARE SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138816October 6, 2018
POWER TRAIN
MOST RECENT INCIDENT: SUNDAY NEAR FRANKFURT AIRPORT THE ERROR CODE READ " SERVICE SHIFTER" AND THE ORANGE SERVICE ENGINE LIGHT CAME ON WHILE DRIVING. I DROVE INTO THE CAR PARK THEN TRIED TO SHIFT FROM DRIVE TO PARK AND THE JEEP LOCKED IN NEUTRAL. THE JEEP LOCKED UP AS IF IT WAS IN PARK SO WE COULD NOT PUSH OR PULL THE VEHICLE. I ALSO COULD NOT TURN THE VEHICLE OFF COMPLETELY. THE INTERIOR LIGHTS WERE ON AND I COULD NOT TURN THEM OFF VIA THE IGNITION. THIS IS WHY THE BATTERY WAS DRAINED. THE CAR SAT SINCE SUNDAY ON UNTIL IT WAS TOWED AND YOUR STAFF WAS ABLE TO LOOK AT IT. PICTURES WILL FOLLOW IN THE NEXT EMAIL. PLEASE PULL ENTIRE DIAGNOSTIC HISTORY IF POSSIBLE. FIRST INCIDENT: VEHICLE DID THE SAME THING ON VOGELWEH AIR FORCE BASE. IT WAS TOWED TO MUM MATTUSCH. WHEN THEY LOOKED AT IT THE DIAGNOSIS WAS LOW BATTERY. IT WAS EXPLAINED THE DRAW ON THE BATTERY BY THE VEHICLE BUT SHOWED NO ISSUE AS THE VEHICLE WAS DRAINED AND UPON CHARGING THE BATTERY THAT MUST REBOOT THE ERROR CODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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