Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11140637October 16, 2018
STEERING, SUSPENSION, UNKNOWN OR OTHER
THERE HAS BEEN A MAJOR RECALL RELATED TO THE TRACK BAR WELDS ON THE JL MODEL WRANGLERS AND WHEN I SEARCH MY VIN IT IS NOT INCLUDED BUT MANY OF THE WELDS ON MY FRAME ARE RUSTING ALREADY AND APPEAR TO BE "BAD" WELDS. I AM A PROFESSIONAL WELDER AND I KNOW WHAT A GOOD WELD LOOKS LIKE. PLEASE HELP ME ADDRESS THE ISSUE WITH THE MANY "BAD" WELDS ON MY BRAND NEW JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140737October 16, 2018
STEERING
JEEP SHAKES VIOLENTLY ANY TIME IT HITS A BUMP ABOVE 60MPH SO BADLY I HAVE TO COME TO A COMPLETE STOP. MULTIPLE TIMES I'VE NEARLY BEEN REAR ENDED TRYING STOP TO REGAIN CONTROL OF THE VEHICLE. THIS IS NOT MY FIRST WRANGLER I HAVE OWNED 5. I KNOW HOW A JEEP RIDES. THIS IS NOT A SAFE VEHICLE AT ALL. THIS JEEPS HAS NOTHING AFTER MARKET ON IT. I'VE TAKEN TO THE DEALER AND THEY CAN'T FIND THE PROBLEM. I CAN'T AFFORD TO TRADE IT IN. BUT I DON'T WANT MY KIDS IN. PLEASE INVESTIGATE THIS BEFORE SOMEONE GETS KILLED. OTHERS HAVE ALREADY REPORTED THIS AND NOTHING HAS BEEN DONE. *DT UPDATED 11/29/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140778October 16, 2018
STEERING
SAME COMPLAINT AS MANY OTHERS. THE STEERING HAS TOO MUCH PLAY AND DOES NOT RESPOND WELL. IT BECOMES WORSE AT HIGHWAY SPEEDS. IT IS VERY HARD TO CONTROL BECAUSE IT WILL DRIFT THEN MAY OVER CORRECT WHEN YOU STEER TO MAINTAIN YOUR LANE. IT HAS DONE THIS SINCE DAY ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140284October 15, 2018
STRUCTURE:BODY, ENGINE, POWER TRAIN
VEHICLE DRIVEN FO APPROXIMATELY 30 MINUTES WITH NO APPARENT ISSUES. AVERAGE SPEED ABOUT 40 TO 50 MPH. DRIVER SMELLED A CONCERNING ODOR, PULLED INTO A PARKING, GOT OUT OF VEHICLE AND NOTICED A FLAME. SHE CALLED 911AND VEHICLE BECAME FULLY ENGULFED. VEHICLE IS A TOTAL LOSS. AFTER SOME RESEARCH, IT APPEARS THIS IS AN ISSUE WITH JEEP.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11140344October 15, 2018
UNKNOWN OR OTHER
FRAME WELDS ARE PITTED, RUSTING, INCOMPLETE, AND HAVE NUMEROUS INCLUSIONS AND POROSITY. THIS IS ALL OVER THE FRAME. INCLUDED IS A PICTURE OF A WELD ON A BODY MOUNT. APPEARS TO BE CRACKED. THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE AND JEEP BOTH LOOKED AT THE VEHICLE AND SAY IT IS SAFE AND NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140364October 15, 2018
STEERING
LOOSE STEERING CAUSING VEHICLE DRIFTING AT HIGHWAY SPEEDS. I HAVE TO CONSTANTLY CORRECT THE VEHICLE FROM DRIFTING. EXTREME PLAY AND DEAD SPOTS IN STEERING WHEEL. THIS NEEDS TO HAPPEN IN ORDER TO MAINTAIN STRAIGHT LINE AND STAYING IN LANE. VEHICLE DRIFTS TOWARDS OTHER LANES AND VEHICLES WHICH IS VERY DANGEROUS TO DRIVE. REQUIRES DRIVER TO CORRECT STEERING WHEEL TO STAY IN LANE CONSTANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140397October 15, 2018
STEERING
THE VEHICLE HAS EXCESSIVE PLAY IN THE STEERING. AS A RESULT, THE VEHICLE WANDERS AND EXCESSIVE STEERING WHEEL TRAVEL IS REQUIRED TO BRING THE VEHICLE BACK TO THE CENTER OF THE LANE. THIS OCCURS WHEN THE VEHICLE IS IN MOTION AND WHEN TRAVELING AT BOTH CITY AND HIGHWAY SPEEDS. IT IS A CONSTANT STRUGGLE TO KEEP THE VEHICLE CENTERED WHEN TRAVELING. THE ISSUE IS WORSE WHEN TRAVELING ON SLIGHTLY UNEVEN OR ABOVE NORMAL ROAD CROWN. THE STEERING WHEEL CAN BE CENTERED, OR CROOKED TO EITHER SIDE. THIS DEMONSTRATES THE EXCESSIVE PLAY IN THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140466October 15, 2018
STEERING
TL* THE CONTACT LEASED A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE STEERING WHEEL FELT EXTREMELY LOOSE WHILE MAKING TURNS OR DRIVING ABOVE 45 MPH. THE DEALER (HERITAGE CHRYSLER DODGE JEEP RAM PARKVILLE, 9219 HARFORD RD, PARKVILLE, MD 21234, 1-877-391-7850) WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER INDICATED THAT THE MANUFACTURER HAD NOT YET DEVELOPED A SOFTWARE UPDATE FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140513October 15, 2018
ELECTRICAL SYSTEM
I WAS DRIVING DOWN A RESIDENTIAL ROAD GOING ABOUT 20MPH, THE VEHICLE STARTED SMOKING SO I PULLED OVER AND GOT OUT TO FIND SMOKE COMING FROM THE FUSE BOX/ BATTERY AREA. IT I COULD SMELL BURNT ELECTRICAL WIRING. WITHIN SECONDS OF PULLING OVER THE SMOKE TURNED INTO A FLAME AND BEFORE I COULD TO GET ANYTHING OUT OF THE JEEP THE WHOLE INSIDE WAS FULL OF SMOKE AND THE FLAME WAS SPREADING FAST.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11140203October 14, 2018
STEERING, SUSPENSION
VEHICLE SHAKES UNCONTROLLABLY BACK AND FORTH AFTER HITTING BUMP OR CHANGE IN PAVEMENT HEIGHT AT HIGHWAY SPEED (60 TO 70 MPH). THIS STARTED AFTER ROUGHLY 2800 MILES (6 WEEKS OF OWNERSHIP). THIS CAUSES A LOSS OF STEERING CONTROL AND FEELING THAT DRIVER WILL LOSE CONTROL OF VEHICLE. THIS HAS HAPPENED 4 TIMES IN LAST SIX DAYS. VEHICLE WAS TAKEN TO DEALER WHO SAYS THEY CANNOT FIND PROBLEM OR RECREATE THIS LOSS OF STEERING CONTROL. AFTER HITTING BUMP YESTERDAY THE ONLY THING THAT STOPPED BACK AND FORTH SHAKING WAS TO PULL TO SIDE OF INTERSTATE HIGHWAY. THIS SITUATION IS EXTREMELY DANGEROUS. WHILE THIS LOSS OF STEERING CONTROL AND SHAKING DOES NOT OCCUR AT SLOWER SPEEDS (YET), I BELIEVE THIS VEHICLE IS COMPLETELY UNSAFE TO DRIVE AND WILL EVENTUALLY CAUSE A SERIOUS CRASH IF IT CANNOT BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140262October 14, 2018
STRUCTURE:BODY
BRAND NEW 2018 JL WRANGLER RUBICON 2 DR OWNED FOR 2 WEEKS FRAME APPEARS TO BE SPRAY PAINTED ALL WELDS ARE RUSTED. NEVER BEEN IN THE RAIN OR EVEN WASHED. JEEP HAS 16 MILES ON IT. THIS IS ABSOLUTELY RIDICULOUS FOR ANY NEW VEHICLE. JEEP SHOULD HAVE ADDRESSED THIS ISSUE INSTEAD OF TRYING TO COVER IT UP WITH SPRAY PAINT THAT ISN'T STICKING ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140085October 13, 2018
SUSPENSION, UNKNOWN OR OTHER
THE WELDS ON THE REAR SUSPENSION ARE HORRIBLE. THERE ARE LARGE PIECES OF SLAG WHEREVER THERE ARE WELDS. THERE ARE ALREADY PLACES WHERE SOME SLAG HAS FALLEN OFF AND SPOTS HAVE STARTED TO RUST. THE ENTIRE FRAME HAS SLAG ON IT AND HUGE MESSY WELDS. THERE ARE WELDS MISSING ALONG THE FRAME. THE FRAME WAS DENTED AND HIT WITH SOMETHING BEFORE BEING INSTALLED. ALL OF THESE THINGS CAN LEAD TO WEAKENING IN THE METAL OR FAILURE IN THE WELDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140096October 13, 2018
UNKNOWN OR OTHER
I GOT BEHIND THE WHEEL OF A 2018 JEEP WRANGLER, ADJUSTED MY SEAT FOR OPTIMAL COMFORT, VISIBILITY, AND HANDS / FEET POSITION FOR SAFE OPERATION OF THE VEHICLE AND THEN NOTICED THAT THE DESIGN / POSITION OF THE DASH OBSTRUCTED THE VIEW OF THE SPEEDOMETER AND TACHOMETER (AMONG OTHER INFO) WHILE THE VEHICLE IS IN MOTION (I WAS NOT IN MOTION). THIS OBVIOUSLY CAN CAUSE ISSUES WITH SAFE OPERATION. I POSTED THIS OBSERVATION IN A JEEP WRANGLER FORUM TO SEE IF I'M THE ONLY PERSON WITH THIS PROBLEM. AS OF TODAY THE POLL SITS AT 53% OF USERS HAVING THE SAME ISSUE. SEE HERE: HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/POLL-IN-YOUR-BEST-SEATING-POSITION-IS-YOUR-VIEW-OF-THE-WRANGLERS-DASH-GAUGES-CUT-OFF-IN-ANY-WAY.15958/#POST-390053
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140121October 13, 2018
STEERING
AT HIGHWAY SPEEDS OVER 70MPH, THE STEERING BECOMES VAGUE TO THE POINT OF A LOSS OF FINE CONTROL. WITHOUT STEERING INPUT AND WITHOUT SIGNIFICANT CROSS WINDS, THE FRONT WHEELS WILL STEER QUICKLY FROM LEFT TO RIGHT AND BACK. THE CHANGE IN DIRECTION IS SO DRASTIC THAT ONSTANT AND CAREFUL ATTENTION IS REQUIRED TO AVOID UNEXPECTED LANE CHANGES. I'VE OWNED TWO OTHER WRANGLERS (2000 AND 2007) AND THIS IS NOT A CONDITION BASED ON STEERING GEOMETRY OR 4WD SYSTEMS. THIS IS A LIFE-THREATENINGLY DANGEROUS CONDITION AND REQUIRES IMMEDIATE GOVERNMENT OVERSIGHT AND INTERDICTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140128October 13, 2018
STEERING
WHILE THE VEHICLE IS IN MOTION THE STEERING IS VERY LOOSE. YOU CAN MOVE THE STEERING WHEEL LEFT AND RIGHT ABOUT 4 INCHES IN PLAY AND THE WHEELS NEVER TURN AT ALL. THIS MAKES DRIFTING, ESPECIALLY AT HIGH SPEEDS, A HUGE SAFETY RISK. YOU MUST OVERCORRECT THE WHEEL IN ORDER TO STAY IN YOUR LANE WHILE DRIVING. THE CASTER NUT AND GEAR BOX NUT SEEM TO COME FROM THE FACTORY EXTREMELY LOOSE CAUSING THIS POTENTIALLY LIFE THREATENING SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139941October 12, 2018
STEERING
MY VIN IS LISTED UNDER UA5 RECALL ABOUT THE TRACK BAR WELDS. I FEEL VERY UNCOMFORTABLE ABOUT THE POSSIBILITY THE WELDS ARE WEAK OR NOT DONE PROPERLY AND POSSIBLY BREAK OFF. I HAVE NOT HEARD BACK FROM JEEP/CHRYSLER/FCA AT ALL. AFTER CONTACTING THE DEALERSHIP, THEY HAD NOT IDEA THIS WAS AN ISSUE. I'M NOT CONCERNED ABOUT THE STEERING WHEEL FEELING 'LOOSE' AS OTHERS SAY. THE PLAY DOESN'T BOTHER ME. BUT THE WELD ISSUE IS A CONCERN. I LOOKED AT THEM VISUALLY BUT I'M NO EXPERT. WHILE THEY DON'T LOOK CLEAN I DON'T KNOW IF THEY'RE STRUCTURALLY SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139983October 12, 2018
STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V675000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WESTBURY JEEP CHRYSLER DODGE RAM (100 JERICHO TURNPIKE, JERICHO, NY 11753, (516) 336-4784) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 57197558. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140057October 12, 2018
STRUCTURE:BODY
FRAME WELD DISCONTINUITIES WITH POROSITY SPOTS, INCOMPLETE FUSION SPOTS AND RUST. THE CONSUMER STATED THE INVESTIGATION OF THE 2018 JEEP WRANGLER JL 2 AND 4 DOOR MODELS NEEDED TO BE ACCELERATED.*JS*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139695October 11, 2018
STEERING
THE STEERING IS HORRENDOUS! IT'S ALL OVER THE ROAD! WANDERS AND FEELS VERY LOOSE. WHEN DRIVING IT TAKES TOTAL CONCENTRATION TO STAY IN THE LANE. NON STOP CORRECTING.SOMETHING HAS TO BE CORRECTED NOTICED IT FROM DAY 1 . IT HAS ONLY 600 MILES ON IT SO FAR AND I AM SCARED TO DRIVE IT! GOING TO THE DEALER 10/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139866October 11, 2018
STRUCTURE:BODY
POOR FRAME WELDS AT CRITICAL POINTS. I HAVE WELDS THAT YOU CAN STICK YOUR FINGER NAILS BEHIND. HAVE POOR WELD AT TRACK BAR AND SHOCK MOUNTS. SLAG AND POOR PENETRATION. HAVE SPOTS WHERE BURN THROUGH OCCURS AND RUSTS. VEHICLE CLICKS AND POPS DURING TURNS. STRUCTURAL INTEGRITY IS COMPROMISED..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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