Jeep Wrangler Complaints (2016)

462 consumer complaints on file.

#11566420January 19, 2024
UNKNOWN OR OTHER
Vehicle under-body gas tank skid plate is rusting from the inside out. My mechanic has advised me that he has seen many of the JK model Jeep Wranglers gas skid plates rust away from the inside out. Due to the nature of its location the inner portion rusting away is difficult to see this happening. Should this rust away and let go it could result in the gas tank falling from the vehicle at operating speeds on public roads. I was urged to report this as a safety problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566095January 17, 2024
POWER TRAIN
Oil filter housing is made of plastic and over time the plastic, exposed to heat cycle and elements from being under the plenum, becomes brittle and cracks. The cracks in the oil filter housing create a susbtantial oil leak that drips engine oil onto the exhaust and is a potential for a fire. If the oil level is not properly maintained it could also create a lack of lubrication on the engine for a potential engine lock up while being driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566098January 17, 2024
ENGINE
ENGINE OIL COOLER WENT OUT AND MY MECHANIC WANTS $1100 TO REPAIR!! SAYS THEY ALL GO BAD EVENTUALLY START LEAKING OIL VERY BADLY!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565028January 12, 2024
ELECTRICAL SYSTEM
Second instance of HVAC blower motor shorting out with smoke filling cabin. Connectors and wires melted/burned up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553679November 5, 2023
ELECTRICAL SYSTEM
Replaced Totally Integrated Power Module. Car was totally disabled due to the failure of the this module. Part replacement was difficult because part was in demand due to high replacement rate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553032November 1, 2023
FUEL/PROPULSION SYSTEM
While driving on the highway going approximately 60 miles per hour, I felt something in the engine go quiet and I instantly had no gas pedal power. My foot was pressing on the gas pedal all the way to the floor board and the jeep would not speed up. I instantly put on my hazard lights. The jeep was still running but had no fuel power. I was unable to move over to the right lane of the highway because the Jeep was crawling to a stop and cars were flying past me in the right lane. No warning lights or check engine lights ever came on. My daughter was in the Jeep with me. She called 911. The Jeep came to a complete stop and died. We were stuck in the vehicle and could not exit because cars were speeding past us on both sides of the vehicle. We were almost hit from behind by a semi trailer. It swerved to the right lane at the last moment. We called 911 again and they said police were on the way. A vehicle stopped in the right lane and let my daughter and I exit the Jeep on the passenger side. My daughter was crying hysterically because she was so shook up from almost being hit by the semi trailer. Police finally arrived and called a tow truck. The Jeep was towed to the dealer where it was purchased. The service department inspected the Jeep. Said the Jeep did not register any codes. It started and was driving normal. They say it could be the fuel pump. I’ve ordered a fuel pump but it is unavailable at this time. Not sure when it will come into the dealer. In the meanwhile, I’m terrified that this will happen again. I will not be driving it on the highway at all and will only drive it when necessary to run errands. The vehicle has not been inspected by anyone other than the service department at the dealer where the Jeep was purchased.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550053October 15, 2023
POWER TRAIN
Vehicle has 52940 miles on it only easy driving, never towed anything and all maintenance done at the dealership where it was purchased. Driving down the road has started whining. Transmission shot and needed rebuild or replacement. Jeep Wave and corporate not willing to help. 5 year/60,000 mile warranty that expired in July of 2022. Both dealerships and transmission shop stated that the transmission was done and needed rebuild or replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545311September 19, 2023
SERVICE BRAKES
Park Brake was set and parked against the curb. Jeep started to move on its on with no one in the driver or passenger seat. It rolled over the curb and started over the hill pulling me along side it as I was reaching for an empty bottle in the floor board causing me injury.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11542355September 3, 2023
ENGINE
Started getting a loud ticking sound on driver side of engine . Took it to an auto mechanic he said it my left side head rocker arms making the noise. He also said Chrysler 3.6l Pentastar engine are known for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539022August 16, 2023
SERVICE BRAKES
Had right front brakes, caliper and rotor replaced two times in the past 6 months. Same problem. At times, brakes feel like they are stuck and will not release. Standard transmission and there is no roll back on inclined driveway. Drove it 5 miles home when it started messing up. The brake light and ABS light came on. Got home and the brakes were smoking. Didn't drive it for three days and the same thing started to happen. Having to do a hard break is dangerous-the brakes will not catch and it jerks to the left. Drove it back home. Went maybe 15 miles and this time when I stepped on the brakes, it went all the way to the floor. The brake pads are missing, Caliper is stuck. Rotors are half of being brand new. All three items-pads, caliper, and rotor were replaced 1 month ago. I have the receipts. This is the second time the brake pads fell out at $350 a pop. Mileage is approximately 55,500 for a 2016 Jeep Sahara.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536008August 2, 2023
ENGINE
The contact owns a 2016 Jeep Wrangler. The contact stated while starting the vehicle, there was an abnormal sound coming from the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer but there was no failure found however, the dealer performed an oil change. The vehicle continued to experience the failure with the abnormal sound being more pronounced. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed that the cylinders needed to be adjusted. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536016August 2, 2023
STEERING
The sway bar on the 2016 Jeep Rubicon sway bar engages and you lose ability to steer. This has happened on the expressway to us, several time. I have read about this issue, there was a class action lawsuit that did not go anywhere. This is very dangerous to the people driving and also to people around them. I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531829July 12, 2023
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2016 Jeep Wrangler. The contact stated while driving 35 MPH, the front passenger’s side brakes locked up without warning. The contact stated that the brakes were smoking while driving. The contact was able to drive the vehicle to the residence. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle needed to be diagnosed. The contact replaced the front brake lines however, the failure recurred. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531292July 10, 2023
AIR BAGS
The contact owned a 2016 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, another vehicle driving at high speeds rear-ended the contact's vehicle, causing her vehicle to flip over twice; however, no air bags were deployed. The contact sustained a fractured tibia, fibula, and pelvis that required 6 surgeries with 1 surgery pending medical attention. A police report was filed. The vehicle was towed to a tow yard. The vehicle was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11529106June 27, 2023
ENGINE, POWER TRAIN
By way of introduction, I am a seventy-five year old retired Arizona Highway Patrol officer, having left that service in 1992. In October 2016, I purchased new, a Jeep Wrangler Unlimited Rubicon from York Chrysler in Prescott, Arizona, VIN: [XXX]. Sometime after the purchase, the vehicle began to have a disturbing, recurring problem. While in normal operation, the engine will stop. It is as if the ignition has been turned off. The drill I have developed is, while the Jeep is coasting, to shift to Neutral, re-start the engine, shift to Drive, and proceed. Sometimes, the Check Engine Light activates, and sometimes, although less frequently, this is accompanied with the Electrical Stability Control (ESC) Off indicator light. The first time I documented the phenomenon with a visit to the dealership was 17 May 2023. However, I believe that the problem had happened several times prior to that date. Since then, the vehicle has exhibited this problem numerous times; sometimes at a stop, more often while proceeding in normal operation. The engine has stalled several times on the Phoenix, Arizona, freeway system during heavy traffic. Today, the engine stalled again, but would NOT re-start while coasting. I was forced to come to a complete stop, shift to Park, re-start, shift to Drive, and proceed. Often after a re-start, the transmission has difficulty in going into gear, even while in Drive. I have been advised at the dealership that the problem has occurred many times, to many drivers, but that Chrysler cannot diagnose the problem, and thus can’t fix it. Logic suggests that if a collision has not yet been precipitated by this condition, it surely will be… I have discovered that a class-action suite is being considered. Chrysler must be very aware of the problem, yet is effectively forcing owners of the affected vehicles to operate unsafe Jeeps on the public streets. In my opinion, the Federal Government needs to intervene with a mandatory recall. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528992June 26, 2023
AIR BAGS
The airbags did not go off when I was struck from the front. Impact was 40 to 50MPH. AAA insurance carrier says its a complete loss with over $31,000 worth or repairs. They are salvaging the Jeep. The Jeep is at my home and available for inspection until AAA insurance takes it away. I was the only one in the Jeep when it was hit. With only the seatbelt to restrain me it severely twisted my body to the left. I have head, neck, back pain with 6 herniated disks. I have dizziness, nausea and loud nonstop ringing in the ears. Airbags have not been inspected by anyone. Only the damages were inspected by the insurance carrier. No warning lights, messages or symptoms prior to the accident.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11525150June 3, 2023
ENGINE
As I drive, the car loses the ability to accelerate. It then passively stalls and the automatic steering locks up. All electrical inside the car still stays on. I put the car in park and it restarts on the first key turn. It has happened up to 3 times in a trip, but it is inconsistent when it happens (not necessarily every trip and not at specific speeds (it happeneded going 70 on the highway as well as going 25 in a neighborhood)). When I brought it to the dealership. I was told unless they could make it happen, they couldn't fix it. They also said even if they could make it happen, they couldn't be sure what it was. The onboard computer that sends error codes indicated different things that have been replaced (computer parts, sensors) and nothing has worked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524157May 27, 2023
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
I have a 2016 Jeep Wrangler that I purchased in 2017. The vehicle does not have over 45,000 miles on it...yet it would not crank.....when it finally cranked, within a few feet it completely shut down....the dealer stated that it was the TIPM. that needs to be replaced.....after reading the complaint comments on several sites...I wanted to know why this part has not been recalled to date. This repair is very costly to me, and during these hard economic times, this process has been extremely stressful. The dealer stated that it might take up to 4 weeks to get my jeep back..this is soooo unfair that I would have to incorporate an additional cost that should have been recalled already.....Recall this Jeep wrangler asap please!!!..Thank you, [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521787May 12, 2023
ENGINE
Internal manual transmission problem. Cannot put jeep in 3rd gear. Burning smell
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518067April 20, 2023
ENGINE
75,000 MILES, ENGINE TICKING ON COLD START, ENGINE LIGHT FOR CYL 2 MISFIRE, ENGINE CHUGS AND HAS LOW ACCELERATION. DEALER REPLACED ROCKER ARM UNDER OWNER'S EXTENDED WARRANTY. DID NOT FIX PROBLEM AND NOW ARE DISASSEMBLING ENGINE. READ MANY OTHER CUSTOMERS WITH SAME PROBLEM, CLASS ACTION LAW SUIT IN PROGRESS. MANUFACTURER KNOWS ABOUT PROBLEM BUT WILL NOT TELL OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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