Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11151364November 13, 2018
STEERING
DRIVING HOME ON THE FREEWAY TONIGHT, ABOUT 70 MPH. WENT TO MAKE A LANE CHANGE, BUT THE STEERING BECAME VERY STIFF'COULD BARELY MAKE THE LANE CHANGE. AS QUICK AS IT CAME, IT DISAPPEARED. THEN GOT STIFF AGAIN, THEN DISAPPEARED AND DID NOT RETURN FOR THE REST OF MY DRIVE. VERY VERY SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151377November 13, 2018
STEERING
2018 JEEP JLU RUBICON. 11,000 MILES. STEERING HAS STARTED RANDOMLY LOCKING UP OR GETS VERY STIFF. ONLY HAPPENS FOR MAYBE A HALF SECOND OR SO AT A TIME. IF I DECREASE SPEED STEERING FUNCTION SEEMS TO RETURN TO NORMAL. OCCURS RANDOMLY AND I CANNOT DUPLICATE THE PROBLEM. SEEMS TO HAPPEN WHEN JEEP IS WARMING UP FROM COLD AND AT SPEEDS AROUND 60MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150920November 12, 2018
STEERING
VEHICLE STEERING BINDS UP WHILST ENTERING A TURN. THE EFFECT IS SCARY AND ALARMING, IMAGINE DRIVING AND THE ROAD MAKES A TURN, YOU START TO APPLY PRESSURE TO THE STEERING WHEEL TO NAVIGATE THE TURN, BUT RATHER THAN EXECUTING A NICE SMOOTH TURN, THE STEERING IS UNRESPONSIVE. IN FACT THE STEERING WHEEL FEELS LIKE IT IS LOCKED AND WILL NOT MOVE CAUSING EXTREME STRESS, ANXIETY, AND THE FEAR THAT YOU WILL BE IN AN ACCIDENT. THIS HAS HAPPENED TO ME 6 OR MORE TIMES. IT HAS HAPPENED WHILST TURNING LEFT AND TURNING RIGHT. USUALLY OCCURS WHILE DRIVING AT FREEWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150927November 12, 2018
STEERING
WAS DRIVING AT 9:30 AM ON ELDORADO PARKWAY IN FRISCO TX, OUTSIDE AIR TEMPERATURE WAS ~ 45 DEG F. WHEN I ATTEMPTED TO TO TURN LEFT, THE STEERING WHEEL WAS INCREDIBLY TIGHT AND I NEARLY DRIFTED INTO THE LANE TO THE RIGHT. I CONTACTED THE CLOSEST DEALER IMMEDIATELY AND THEY ADVISED ME THAT THEY WERE NOT AWARE OF ANY ISSUE. LESS THAN 48 HOUR LATER THEY CONTACTED ME STATING THAT THERE WAS A BULLETIN AND THEY DID A SOFTWARE UPDATE TO CORRECT. ON THE INTERNET, I FOUND BULLETIN 08-092-18 THAT DESCRIBED THE ISSUE. GIVEN THE NATURE OF THE PROBLEM, I NO LONGER TRUST THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150946November 12, 2018
STEERING
WHEN TURNING ON CURVES STEERING WILL RANDOMLY LOCK AND THAN UNLOCK CAUSING OVER STEERING. ALSO WHEN GOING IN CURVES WITH BUMPS STEERING SHAKES UNCOMFORTABLE UNTIL YOU SLOW DONE. DOES NOT DO ALL THE TIME JUST RANDOM TIMES. I ALMOST LOST CONTROL ON FREEWAY WHEN THIS HAPPENED. ALSO WHEN STEERING LOCKED UP ON CURVE ALMOST WENT INTO DITCH THAN WHEN UNLOCKED ALMOST WENT INTO OTHER LANE I HAVE BROUGHT INTO DEALERSHIP AND THEY SAID NOTHING WAS WRONG. BUT IT HAS DONE THIS AGAIN TO MY HUSBAND AND HE ALMOST HAD AN ACCIDENT. THIS HAS HAPPENED TO BOTH OF US.*DT CONSUMER STATED SHE HAD A STEERING PROBLEM. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' UPDATED 12/13/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151109November 12, 2018
ELECTRICAL SYSTEM, STEERING, SUSPENSION
MOVING, INTERSTATE & EXTREMELY BUSY HIGHWAY. SOMETIMES IN A TURN, SOMETIMES GOING STRAIGHT. HIT A BUMP SUCH AS A HIGHWAY OR INTERSTATE BRIDGE AND VEHICLE AND FRONT END SHAKE AND SHIMMY. REQUIRES YOU TO SLOW DOWN TO UNDER MINIMUM INTERSTATE SPEED FROM 70 +- TO 30 +- FOR SHAKING TO STOP. RADIO, MAKES A BUZZING SOUND AND RESETS TIME. IT SEEMS TO BE SHORTING OUT. RADIO ELECTRICAL ISSUE HAPPENS WHILE MOVING AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150771November 10, 2018
STEERING
BOUGHT THE 2018 WRANGLER 4 MONTHS AGO. WITHOUT WARNING AT TIMES, STEERING WHEEL SEIZES/LOCKS UP WHEN NAVIGATING A LEFT CURVE IN THE ROAD AT ABOUT 40 MPH. LASTS 2-3 SECONDS AND YOU MUST BRAKE QUICKLY AND TO GAIN CONTROL OF VEHICLE. WHEN IT LOCKS UP I CANNOT CONTROL THE VEHICLE. I DON'T KNOW HOW THIS HAS NOT BEEN ADDRESSED BY THE MANUFACTURER. CONTACTED DEALER AND MADE SERVICE APPOINTMENT AND THEY SAID THEY DIDN'T KNOW ANYTHING ABOUT STEERING ISSUES BUT WILL LOOK AT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150427November 9, 2018
SEATS, STEERING
THE FIRST DAY I PURCHASED THE JEEP THERE WAS OBVIOUS STEERING WHEEL PLAY AS I DROVE HOME ON THE FREEWAY. THREE WEEKS LATER THE STEERING IS STILL LOOSE AND I AM CONCERNED THAT THERE WILL BE A CRASH. AT 70 MILES PER HOUR IT IS VERY NOTICEABLE THAT THE STEERING SYSTEM HAS TOO MUCH PLAY. IT SEEMS THAT THERE MAY BE A SCREW(S) LOOSE ON THE STEERING SHAFT OR A PROBLEM IN THE STEERING GEARBOX ITSELF. WHILE DRIVING YOU HAVE TO CONSTANTLY CORRECT THE STEERING DUE TO THE VEHICLE WANDERING FROM LANE-TO-LANE. THE SECOND PROBLEM OCCURRED TODAY AS THE DRIVERS SEAT BACK FAILS TO LOCK IN PLACE AFTER GETTING ITEMS OUT OF THE BACK SEAT AFTER LEAVING THE GROCERY STORE. THE SEAT BACK SIMPLY ROCKS BACK AND FORTH AS I ACCELERATE AND BRAKE. THE PROBLEM APPEARS TO BE WITH THE STRAP THAT ALLOWS THE SEAT TO BE TILTED. THIS STRAP AT THE BASE OF THE SEAT GOES INTO THE AIRBAG HOUSING FOR SIDE IMPACTS. THIS STRAP DOES NOT ENGAGE THE MECHANISM TO KEEP THE SEAT IN AN UPRIGHT POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150225November 8, 2018
ELECTRICAL SYSTEM, STEERING
THE VEHICLE DRIFTS DEPENDING ON SPEED AND ROAD CONDITIONS AND DOES NOT ALIGN ITSELF. THIS IS CURRENTLY UNSAFE ESPECIALLY WITH WINDY CONDITIONS. IN ADDITON, THIS VEHICLE HAS HAD ELECTRICAL PROBLEMS THAT HAVE AFFECTED BOTH THE START/STOP OR ECO MOOD NOT TO WORK AND CAUSES THE SCREEN TO FUNCTION SLOWLY IN A DELAYED MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150003November 7, 2018
STEERING
GAP IN THE STEERING WHEEL , I CAN MOVE THE WHEEL LIKE AN INCH RIGHT AND LEFT AND THE CAR KEEP GOING STRAIGHT AND FEELS LIKE I'M FIGHTING THE STEERING TO KEEP THE CAR STRAIGHT AND THE CAR WON'T DRIVE STRAIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149841November 7, 2018
STEERING
THE VEHICLE WANDERS ALL OVER THE ROAD, FEELS LIKE YOU ARE DRIVING IN A WIND STORM. PLAY IN THE STEERING. WORSE AT HIGHWAY SPEEDS. STARTED FROM THE DAY I DROVE IT HOME, HAS BEEN TO 2 DIFFERENT DEALERS 4 TIMES, CANNOT FIIND ANYTHING WRONG. WAS TOLD ITS A JEEP THING. CURRENTLY AT THE DEALERSHIP FOR A WEEK WORKING WITH CHRYSLER ENGINEERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149717November 6, 2018
STEERING
THE JEEP WANTS TO WANDER. IT IS NEXT TO IMPOSSIBLE TO HOLD A STRAIGHT LINE WHILE DRIVING. IT IS MOST NOTABLE AT HIGHWAY SPEED. CONSTANT CORRECTION IS NEEDED TO STAY IN YOUR DRIVING LANE. I PREVIOUSLY OWNED THREE JEEP JKS, 2007, 2012 AND 2015 MODELS AND DID NOT HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149808November 6, 2018
STEERING
I HAVE A BRAND NEW JEEP JLU WITH STREET TIRES AND NO LIFT. WHEN ON THE HIGHWAY, I STARTED FEELING THE STEERING WHEEL VIOLENTLY SHAKE. I SLOWED DOWN AND THE SHAKING STOPPED. THIS HAPPENED MULTIPLE TIMES. I CALLED THE GM OF THE DEALER I PURCHASED THE VEHICLE FROM AND HE ASKED IF I HAD EVER OWNED A JEEP BEFORE AND THAT THIS IS NORMAL. HE CALLED IT THE 'DEATH WOBBLE'. HE TOLD ME I WILL HAVE TO DEAL WITH IT BECAUSE IT HAPPENS. HE ALSO SAID I HAD TO BALANCE MY TIRES EVERY OIL CHANGE TO ENSURE IT DOESN'T HAPPEN AS OFTEN. THIS IS A SERIOUS CONCERN FOR ME AND MY FAMILY. THIS WAS NOT DISCLOSED PRIOR TO SALE AND WAS NOT MENTIONED IN THE MAINTENANCE REQUIREMENTS AND EXPECTED COSTS. I HAVE ASKED FOR THEM TO BUY BACK THE VEHICLE AND PAY BACK ALL PAYMENTS MADE. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149523November 5, 2018
STEERING
FROM THE DAY THIS VEHICLE WAS NEW IT HAS HAD ERRATIC TRACKING DOWN THE ROAD THAT REQUIRES CONSTANT CORRECTIONS. WE HAVE HAD TWO DIFFERENT DEALERSHIPS LOOK AT IT & THEY CLAIM IT IS NORMAL. I BEG TO DIFFER AS I HAVE OWNED 5 JEEP WRANGLERS IN THE PAST & NEVER WAS THE STEERING SENSITIVITY THIS BAD. THERE IS SOMETHING NOT NORMAL. IT REQUIRES BOTH HANDS BE ON THE WHEEL AT ALL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145181November 4, 2018
ENGINE
I HAVE A 2018 SAHARA WITH APPROX 1500 MILES ON IT. SINCE DAY ONE I HAVE FELT LIKE ITS IDLED ROUGH A CONSTANT HEAVY VIBRATION IN THE ENGINE SO MUCH SO THAT YOU CAN PHYSICALLY SEE THE PLASTIC WINDOWS OF THE SOFT TOP MOVING AND THE FRONT TIRES AND THE SEATS SHAKING. I HAVE TOOK IT TO THE DEALER TWICE BUT DEALERSHIP DIDN'T HELP !I HAD 5 WRANGLERS AND ALL MY PREVIOUS CARS DIDNT DO THIS EVERY CAR I HAVE HAD IDLES SMOOTH AND CONSISTENT ! I NEED A SOLUTION !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145198November 4, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
WHILE IN MOTION AT UP TO 50 MPH, ON CITY STREETS, ESC WARNING LIGHT AND CONTACT DEALER MESSAGE LIT UP ON DASHBOARD. STEERING REQUIRES NUMEROUS CORRECTIONS TO STAY ON PATH IN LANE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145114November 3, 2018
STEERING
WHILE DRIVING AT 70 MILES PER HOUR, IN A STRAIGHT LINE ON A FOUR-LANE HIGHWAY, I APPROACHED A CURVE AND THE STEERING WHEEL WOULD NOT TURN. I HIT THE BRAKES AND SLOWED DOWN, AND THE STEERING WHEEL BEGAN TO RESPOND ONCE MY SPEED DROPPED BELOW 55 MILES PER HOUR. THIS HAS HAPPENED THREE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144979November 2, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
OPERATING VEHICLE IN 4 LOW MODE, DESCENDING A MODEST GRADE OFF ROAD, EXPERIENCED UNINTENDED VEHICLE ACCELERATION WHEN FOOT WAS OFF GAS PEDAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145051November 2, 2018
STEERING
MY JL CURRENTLY HAS 11,500 MILES. EVERYTHING WAS FINE DRIVING HIGHWAY SPEEDS UP TO 75 MPH UNTIL I HIT 11K MILES. ONE DAY, I WENT OVER A BRIDGE SEAM AT 75 AND THE STEERING BEGAN TO VIOLENTLY SHAKE BACK AND FORTH TO THE POINT IT WAS HARD TO CONTROL. I LET UP ON THE GAS, AND IT DIDN'T GO AWAY UNTIL I WAS DOWN TO AROUND 30 MPH. AS I WAS IN THE MIDDLE OF A BUSY MORNING COMMUTE I PUT ON MY FLASHERS TO SLOW DOWN AS I WATCHED ALL OF THE CARS BEHIND ME ALMOST CRASH TRYING TO SLOW DOWN. WHEN IT STOPPED I PULLED OVER ONE LANE WITH EVERYONE PASSING ME REALLY UPSET. LIKE I SAID, I DROVE 11K MILES WITH NO PROBLEMS AT ALL. NOW SINCE THAT HAPPENED IT HAPPENS EVERY TIME I HIT A BUMP DOING 65 MPH. I BROUGHT IT TO THE DEALER AND THEY CHECKED THE TIRE PRESSURE BUT FOUND NOTHING ELSE WRONG. I HAD READ ABOUT THE 'DEATH WOBBLE" AND ASKED ABOUT THAT BUT ALL PLAYED DUMB. ALSO, SINCE THAT HAS HAPPENED I AM FEELING THE DRIFTING IN THE STEERING WHEEL THAT OTHER ARE COMPLAINING ABOUT. THIS IS EXTREMELY UPSETTING AFTER PAYING GOOD MONEY TO NOT BE ABLE TO DRIVE SAFELY OVER 60 MPH. I AM NOT LETTING MY WIFE OR ANYONE DRIVE THE VEHICLE AND WOULD LOVE TO JUST BRING IT BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144472October 31, 2018
STEERING
AT ABOUT 2400 MILES MY UNLIMITED SAHARA HAS BEGUN DOING THE JEEP DEATH WOBBLE WHEN SPEEDS ARE OVER 50 MPH AND A SMALL BUMP IS HIT I HAVE TAKEN IT TO THE DEALERSHIP TWICE AND THEY TOLD ME IT IS SAFE TO DRIVE AND THEY REPLACED THE STEERING DAMPER. THE PROBLEM IS STILL HAPPENING AND THERE IS SO MUCH PLAY IN THE STEERING WHEEL THAT I DO NOT FEEL SAFE DRIVING MY BRAND NEW JEEP ... IT IS ALL OVER THE ROAD AT HIGHWAY SPEEDS REQUIRES CONSTANT CORRECTION IN STEERING WHEN A SMALL BUMP IS HIT ON SIDE ROADS AT LOW SPEEDS CAR FEELS LIKE IT IS GOING TO FALL APART I HAVE OWNED WRANGLERS IN THE PAST AND HAVE NEVER HAD THIS HAPPEN AND NEVER FELT UNSAFE *DT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler