Jeep Wrangler Complaints (2007)

1,750 consumer complaints on file.

#10199499August 14, 2007
SEATS:FRONT ASSEMBLY:RECLINER
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR PASSENGER SEAT ONLY HAS APPROXIMATELY FOUR INCHES OF SPACE FOR AN OCCUPANT. WHEN THE SEAT IS RECLINED FORWARD FOR A PASSENGER TO GET IN OR OUT OF THE FRONT PASSENGER SEATS, THE FRONT SEAT FALLS BACK ON THE PASSENGER. SHE ALSO STATED THAT WHILE ATTEMPTING TO GET IN OR OUT OF THE REAR PASSENGER SEATS, THE PASSENGER BECOMES TANGLED IN THE SEAT BELT. THE CONTACT HAS A VIDEO RECORDING OF PASSENGERS ATTEMPTING TO GET IN AND OUT OF HER VEHICLE. SHE STATED THAT THE VEHICLE SHOULD BE RECALLED BECAUSE IT HAS A DESIGN FLAW. THE CURRENT MILEAGE WAS 19,160 AND FAILURE MILEAGE WAS 19,160. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199324August 12, 2007
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
WHEN DRIVING MY 2007 JEEP, IT HAS 2X, COMPLETELY SHUT OFF WHILE GOING ABOUT 70 MPH IN TRAFFIC. I TOOK IT TO BONDY'S JEEP DOTHAN, LOOKED AT BY SERVICE DEPART. AND GIVEN BACK - NOTHING WRONG. THE SECOND TIME, RETURNED TO BONDY'S, SOME WIRING HARNESSES WERE REPLACED. THEN RECALL WAS ISSUED, TOOK IT BACK-THEY FIXED RECALL. CONTINUED TO HAVE ISSUES, BEEN TO BONDY'S EIGHT TIMES. IT HAS NOT SHUT COMPLETELY OFF AGAIN THAT WAS PRETTY SCARY - BUT THE DASHBOARD LIGHTS UP WITH ERRORS AND I LOSE POWER EVERYTHING (AIR CONDITIONER, SIGNALS, RADIO, ENTIRE CONTROL PANEL, ETC?). THE SAME THING HAPPENED WHEN IT SHUT OFF COMPLETELY, SO MY CONCERN IS THAT IT WILL HAPPEN AGAIN. IF I WERE TO PULL OUT ONTO A HIGHWAY, THAT COULD BE IT. PLEASE ADVISE ME ON WHAT ACTION I NEED TO TAKE. FOLLOWING IS A TIMELINE OF WHAT HAS BEEN GOING ON. I HAVE NOT BEEN ABLE TO GET ANYONE FROM JEEP TO CALL ME TO HELP ME WITH THIS ISSUE. I HAVE ONLY BEEN WORKING THIRD PARTY WITH MY LOCAL JEEP DEALER, WHO HAS BEEN GREAT, BUT HAS NOT YET SOLVED ANY ISSUES. 4/14/2007 JEEP CUTS COMPLETELY OFF WHILE GOING 70 MPH ON HWY 431 ALL CLUSTER LIGHTS LIT UP. 4/15/2007 JEEP CUTS OFF COMPLETELY AGAIN PULLING OUT OF THE GROCERY STORE PARKING LOT. 4/17/2007 TOOK IT TO BONDY'S. GOT IT BACK ON 4/19/2007. SERVICE DEPT STATED IT WAS FIXED. 4/26/2007 ALL CLUSTERS LIT UP LIKE BEFORE BUT DID NOT SHUT OFF. NO AIR CONDITIONER, RADIO, NOTHING ELECTRIC WORKED. TOOK TO BONDY'S. 7/11/2007 SAME THING 7/12/2007 RECALL RECEIVED BY MAIL, TOOK TO BONDY'S. 8/2/2007 IT HAPPENED AGAIN. 8/3/2007 TOOK TO BONDY'S LEFT IT WITH THE SERVICE DEPT. DO NOT HAVE IT BACK YET. IT HAS BEEN AT BONDY'S 39 DAYS TOTAL SINCE TIME OF PURCHASE, IN THE SERVICE DEPT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198840August 8, 2007
ENGINE AND ENGINE COOLING
AT 65 MPH ALL DASH LIGHTS CAME ON AS IF JEEP HAD LOST POWER AND CAME BACK ON. I LOOKED ONLINE FOR ANY INCIDENCES LIKE THIS AND FOUND A NEWS STORY THAT SAID CHRYSLER WAS BEING INVESTIGATED AND WAS TO RECALL 80,000 JEEPS. I CALLED CHRYSLER AND THEY DENIED WE HAVE A PROBLEM AND THEY WERE UNWILLING TO EVEN LOOK AT MY JEEP BECAUSE THEY CLAIM THE VIN NUMBER DIDN'T MATCH THE RECALL. MEANWHILE I AM DRIVING A JEEP UNSURE IF IT WILL STALL OUT AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198571August 5, 2007
ELECTRICAL SYSTEM
2007 JEEP WRANGLER INTERMITTENTLY STALLS AT HIGHWAY SPEEDS AND AT IDLE. RECALL HAS BEEN PERFORMED TO REPROGRAM PCM BUT PROBLEM STILL EXISTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198338August 2, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER 4X4 RHD. THE CONTACT STATED THAT HIS VEHICLE COULD CAUSE A CRASH, ACCORDING TO RECALL NUMBER 07V291000 (ELECTRICAL SYSTEM). THE VEHICLE IS CURRENTLY WAITING TO BE REPAIRED. HE ALSO STATED THAT THE ENGINE HAS SHUT OFF ON SEVERAL OCCASIONS WHILE DRIVING 65 MPH. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 5,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198173August 1, 2007
FUEL SYSTEM, GASOLINE
300 MILES ON MY NEW 2007 JEEP WRANGLER. IT WILL NOT IDLE CORRECTLY. INCORRECT GAS-CAP ANALYSIS. IN FOR SERVICE 2 TIMES FOR SAME PROBLEM. JEEP NEEDS ANOTHER RECALL ON THIS PIECE OF JUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197750July 29, 2007
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHEN DRIVING MY VEHICLE IN WINDY CONDITIONS OR WHEN PASSING TRUCKS ON THE HIGHWAY EITHER FROM THE FRONT OR REAR, THE HOOD WILL MOVE UP AND SLAM AGAINST THE STOP. IT IS SO HARD YOU CAN SEE THE MOVEMENT AND HEAR THE HOOD HIT THE SAFETY CATCH. IT WILL DO THIS ANYTIME THERE IS A BUFFETING WIND FROM THE FRONT OR SIDE. I AM CONCERNED THE THE HOOD WILL FAIL AND COME OFF AND HIT THE WINDSHIELD WITH A DISASTROUS FORCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197758July 29, 2007
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
WHILE COASTING TO A STOP SIGN TODAY, I WENT TO PRESS THE BRAKE PEDAL TO FIND THE PEDAL LOCKED AT THE TOP OF THE TRAVEL. AS I PRESSED THE PEDAL, THE ABS STARTED MODULATING LIKE THE TIRES WERE LOCKED UP, BUT THEY WEREN'T AS I WAS ON DRY PAVEMENT AND NOT SLOWING DOWN AT ALL. I FRANTICALLY PUMPED THE BRAKE PEDAL AND AFTER SEVERAL DEPRESSIONS (3-5) THE PEDAL UNLOCKED AND TRAVELED NORMALLY ALLOWING ME TO STOP THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197742July 28, 2007
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
THE HOOD OF MY JEEP LIFTS UP DURING THE FOLLOWING CONDITIONS: 1) WHEN DRIVING AT HIGHWAY SPEEDS ON A WINDY DAY. 2) WHEN DRIVING OVER 50MPH AND A LARGE VEHICLE, SUCH AS A TRUCK, PASSES IN THE OPPOSITE DIRECTION. IT APPEARS THAT THE 2 HOOD LATCHES (ONE ON EACH SIDE) STRETCH ENOUGH TO ALLOW THE HOOD TO LIFT WHEN THERE IS SUFFICIENT AIR PRESSURE GENERATED FROM WIND. THE CENTER HOOD LATCH HAS CAUGHT THE HOOD DURING THESE OCCASIONS. I AM CONCERNED THAT THE HOOD MAY COME COMPLETELY UNLATCHED, THEN RAISE ALL THE WAY UP THUS BLOCKING MY VIEW - WHICH MAY RESULT IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197746July 28, 2007
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
HOOD RAISES UP 2 TO 3 INCHES DURING HIGH WINDS OR WHEN PASSED BY APPROACHING LARGE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197623July 27, 2007
ELECTRICAL SYSTEM:SOFTWARE
MY FAMILY AND I WERE DRIVING UP AN OFF ROAD TRAIL OUT OF TELLURIDE, COLORADO, WHEN THE JEEP SUDDENLY LOST ALL POWER, MANY DASH LIGHTS ILLUMINATED THE VEHICLE ACTED LIKE THE ENGINE SHUT OFF. THE ENGINE, HOWEVER, WAS STILL IDLING AT APPROXIMATELY 1000 RPM'S, HOWEVER WHEN THE GAS PEDAL WAS PRESSED, THE RPM'S WOULD NOT RISE, THE ENGINE'S RPMS WOULD NOT AUDIBLY INCREASE AND NO POWER WAS TRANSFERRED TO THE WHEELS. THIS CAUSED THE JEEP TO CEASE ANY FORWARD MOVEMENT AND FORCE ME TO ROLL BACKWARD TO A SMALL PULL OUT ON THE SINGLE LANE, MOUNTAIN-SIDE ROAD. I PUT THE TRANSMISSION IN PARK, SHUT OFF THE ENGINE WITH THE KEYED IGNITION, WAITED APPROXIMATELY 2 MINTUTES AND RESTARTED THE JEEP. UPON RESTART, THE JEEP REGAINED ALL NORMAL FUNCTION, ALL OF THE DASH LIGHTS WHICH HAD BEEN PREVIOUSLY ILLUMINATED (MINUS THE TRANSMISSION LIGHT) HAD SHUT OFF. THE JEEP WAS TURNED AROUND EVENTUALLY AND DRIVEN BACK DOWN THE MOUNTAIN. HAD THIS FAILURE HAPPENED ON A DIFFERENT PASS--ONE MUCH STEEPER AND WITH NO CUTOUTS SUCH AS "BLACK BEAR PASS" (WHICH IS NEARBY AND WHERE WERE HEADING), THIS FAILURE COULD HAVE BEEN FATAL. IT IS THIS AUTHOR'S OPINION THIS "STALL BUG", AT LEAST ON MY VEHICLE, IS ATTRIBUTED TO THE TRANSFER CASE AND/OR TRANSMISSION HEATING UP. THIS IS ATTRIBUTED TO THESE FACTS: A SMELL WAS NOTICED JUST A SHORT TIME BEFORE THE ENGINE QUIT. THE TRANSFER CASE WAS IN "4HI" (FOUR WHEEL DRIVE - HIGH RANGE) PRIOR TO THE ENGINE QUITTING. AFTER THE ENGINE STALLED, THE TRANSFER CASE WAS PUT IN "4LO" (FOUR WHEEL DRIVE - LOW RANGE) AND THE PROBLEMS CEASED. SINCE THIS STALL, ALL OFF ROAD EXCURSIONS HAVE BEEN IN "4LO" AND THE STALL BUG HAS NOT RE-APPEARED, DESPITE THE FACT THAT STEEPER HILLS IN MORE INHOSPITABLE TERRAIN IN THE SAME WEATHER HAVE BEEN DRIVEN OVER WITH NO REPEAT OF THE STALL BUG. FURTHER, THE DISTINCT SMELL WHICH WAS NOTICED JUST PRIOR TO THE STALL BUG OCCURING HAS NOT BEEN NOTICED SINCE THEN (WHEN UTILIZING 4LO). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197599July 26, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER 4-DR 4X4. THE MANUFACTURER STATED THAT THE ODOMETER DISCLOSURE ON THE VEHICLE WAS 84 MILES AND THAT THE CONTACT WAS NOT THE ORIGINAL OWNER. THE DEALER STATED THAT THE ODOMETER DISCLOSURE WAS 10 MILES. THE CURRENT MILEAGE WAS 35,019 AND THE FAILURE MILEAGE WAS INAPPLICABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197205July 23, 2007
SEATS
SAFETY ISSUE REGARDING ENTRY AND EXIT FROM 07 JEEP WRANGLER 2DR. SEAT DOES NOT FOLD FORWARD PROPERLY TO ALLOW AN AVERAGE SIZE ADULT ENTRY OR EXIT FROM THE REAR OF THE VEHICLE! IN ADDITION, THERE IS IMPROPER PLACEMENT OF THE SEAT BELT SYSTEM BLOCKING THE PATH AS WELL. OLDER MODEL WRANGLERS HAD A SEAT THAT ALLOWED THE SEAT TO FOLD COMPLETELY FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196905July 20, 2007
ENGINE AND ENGINE COOLING
JEEP WRANGLER LOSES POWER. EVERYTHING TURNS OFF AT HIGHWAY SPEEDS. TOOK IN TO HAVE IT FIXED. THEY COULDN'T FIND A PROBLEM. THEN A FEW MONTHS LATER I RECEIVED A RECALL NOTICE DESCRIBING SAME PROBLEM. MEAN WHILE MY JEEP KEEPS SHUTTING DOWN WHILE DRIVING. THE DEALER CLAIMED THEY FIXED IT. BUT THEY ONLY MADE THE PROBLEM WORSE. NOW IT DOES SAME MORE OFTEN SO TOOK IT BACK. NOW THEY SAY THEY CANT DUPLICATE THE PROBLEM AND THAT AS FAR AS THEY ARE CONCERNED THERE IS NOTHING WRONG AND THEY CLAIM THEY ALREADY FIXED THE RECALL PROBLEM . I TOLD THEM THEY DID NOT. THEN THEY SUGGESTED THAT I LET ONE OF THEIR HOURLY MECHANIC'S DRIVE IT HOME WITH HIM TO DO FURTHER TESTS ON HIS WAY HOME. I REFUSED TO LET THEM DRIVE MY JEEP HOME. SO I PICKED IT UP. THE PAPER THEY FORCED ME TO SIGN BEFORE THEY WOULD LET ME HAVE IT STATED THAT I REFUSED FURTHER TESTS.. THAT IS A LIE. I DO NOT CONSIDER THEIR GUY DRIVING MY JEEP HOME AND GOING ON JOY RIDES WITH IT A TEST. PLEASE ADVISE ME ON WHAT I CAN DO NOW. THANKS JAMES. K WARREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197055July 20, 2007
ELECTRICAL SYSTEM
PROBLEM WITH 2007 JEEP WRANGLER BEEN TO GARAGE 3 TIMES BEFORE A RECALL LETTER WAS ISSUED THEN RETURN BACK TO DEALERSHIP SAME DAY OF THE RECALL AND STILL NOT FIXED AFTER 3 ATTEMPTS, WAITING TO SEE IF IT IS FIXED AFTER THIS ATTEMPT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197068July 20, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE VEHICLE SHUT COMPLETELY OFF AND RESTARTED ON ITS OWN. NHTSA RECALL # 07V291000 (ELECTRICAL SYSTEM) WAS FOUND. THE CONTACT STATED THAT THE TIPM WAS REPROGRAMMED, HOWEVER, THE FAILURE STILL OCCURS. THE CURRENT MILEAGE IS 16,000 AND FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196224July 12, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE DRIVING 75 MPH, THE VEHICLE BEGAN TO FISHTAIL. THE CONTACT RELEASED THE ACCELERATOR PEDAL IN ORDER TO REGAIN CONTROL OF THE VEHICLE. HE STATED THAT HE WOULD SCHEDULE AN APPOINTMENT WITH THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196148July 11, 2007
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
ON FOUR OCCASIONS SINCE PURCHASING THE VEHICLE, WHILE DRIVING AT HIGHWAY SPEEDS, THE ENGINE HAS STALLED AND ALL OF THE ELECTRICAL COMPONENTS LOST POWER FOR ABOUT 1.5 TO 2 SECONDS. EVERYTHING THEN RETURNED TO NORMAL OPERATION. WHEN THIS OCCURS, ALL OF THE DASH LIGHTS COME ON AS THOUGH THE IGNITION KEY WAS IN THE "ON" POSITION, AS IT IS JUST BEFORE STARTING THE CAR, THEN ALL RETURNED TO NORMAL. THIS IS A FRIGHTENING EXPERIENCE AT HIGHWAY SPEEDS. SHOULD A DRIVER BE IN THE MIDST OF AN EMERGENCY MANEUVER DURING ONE OF THESE OCCURRENCES, A SERIOUS ACCIDENT CAN HAPPEN. THIS FIRST HAPPENED IN DECEMBER , AND THE DEALER WHERE THE VEHICLE WAS PURCHASED REPLACED THE IGNITION SWITCH, BUT THIS HAS HAPPENED THREE ADDITIONAL TIMES, THE LAST BEING THE DATE LISTED ON THIS COMPLAINT. THE SERVICE DEPARTMENT AT THE DEALERSHIP HAS BEEN NOTIFIED AND THE SERVICE REPRESENTATIVE HAS INFORMED ME THAT HE NOTED ALL FOUR REPORTED INCIDENTS IN THE COMPUTER SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195960July 10, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER X RHD 4X4. THE CONTACT STATED THAT THE ROOF OF THE VEHICLE IS LEAKING. HE ALSO STATED THAT THE ENGINE HAS STALLED NUMEROUS TIMES, MOST RECENTLY WHILE ACCELERATING TO 15 MPH FROM A STOP. THE ENGINE COMPLETELY SHUTS OFF DURING THIS FAILURE. THE CONTACT STATED THAT THE STARTER REMAINS ENGAGED AS WELL. THE CURRENT MILEAGE IS 11,000 AND FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196021July 10, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER 4X4. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE ENGINE STALLING. THE EARLIEST APPOINTMENT DATE SHE COULD SCHEDULE IS FOR JULY 23, 2007. SHE FELT THAT THE WAIT TIME WAS UNREASONABLE. NO FAILURES HAVE OCCURRED AT THIS TIME. THE NHTSA RECALL # WAS UNKNOWN. THE CURRENT MILEAGE IS 383 AND THE FAILURE MILEAGE WAS INAPPLICABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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