Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11152782November 20, 2018
STEERING, SUSPENSION, WHEELS
DEATH WOBBLE!!! MY BRAND NEW JEEP WITH ONLY 9400 MILES ON HER GOES INTO SUCH AN ALMOST UNCONTROLLABLE SHAKE WHEN ON HIGHWAY AFTER I HIT A BUMP. MY SPEED IS AT APPROX 65-70. DEALER TELLING ME NOT 'THEIR PROBLEM'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152789November 20, 2018
STEERING
I BOUGHT THE JEEP OVER THE PHONE SO DID NOT DRIVE IT BEFORE PURCHASE. UPON TAKING DELIVERY I NOTICED IT SEEMED TO BE HARD TO KEEP IN MY LANE, BUT ATTRIBUTED THIS TO NOT BEING FAMILIAR WITH THE VEHICLE. THE MORE I DROVE THE VEHICLE I REALIZED IT WAS NOT NORMAL. IT WANDERS OR DRIFTS AND IS VERY HARD, IF NOT IMPOSSIBLE TO KEEP IN MY LANE. I TOOK TO THE JEEP DEALER AND WAS TOLD IT WAS NORMAL. I DID SOME ON LINE RESEARCH AND DISCOVERED THAT MANY OWNERS OF THIS PRODUCT ARE HAVING SIMILAR PROBLEMS. THE DEALER HERE ACKNOWLEDGES THEY ARE HAVING A LOT OF COMPLAINTS BUT NOTHING THEY CAN DO. I CONTACTED JEEP AND THEY HAD ME TAKE IT BACK TO CHECK TIGHTNESS OF STEERING COMPONENTS AND ALIGN THE FRONT END. THIS DID NOT HELP AT ALL. CONTACTED JEEP AGAIN AND WAS TOLD SOMEONE WOULD BE CALLING ME BACK. NO ONE DID. THIS VEHICLE IS UNSAFE TO DRIVE. IF YOU LOOK AT COMPLAINTS ONLINE YOU WILL SOON DISCOVER THAT JEEP IS AWARE OF THE ISSUE, BUT DOING NOTHING. SOMEONE IS GOING TO GET HURT. I, MANY TIMES HAVE DRIFTED INTO THE LANE NEXT TO ME AND THERE IS SO MUCH PLAY IN THE STEERING THAT IT IS HARD TO CORRECT. WHEN I GO OVER A NARROW BRIDGE A TRY TO STAY AS FAR FROM SIDE OF BRIDGE TO AVOID HITTING THE SIDE OF THE BRIDGE. I HAVE HAD MANY OTHERS DRIVE THE VEHICLE TO VERIFY WHAT I AM SAYING AND EVERY PERSON HAS HAD AN ALARMED RESPONSE. THE VEHICLE IS UNSAFE TO DRIVE, AND JEEP KNOWS IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152795November 20, 2018
STEERING, SUSPENSION
'DEATH WOBBLE' THIS HAS NOW HAPPENED MULTIPLE TIMES WHEN TRAVELING ON THE HIGHWAY. WHEN I AM OVER 70MPH AND HIT A BUMP THE STEERING WHEEL SHAKES VIOLENTLY UNTIL I SLOW DOWN. I ALMOST FEEL LIKE I AM GOING TO LOSE CONTROL AND HAVE HAD TO PULL OVER ON THE SIDE OF THE HIGHWAY TO GET THIS TO CORRECT ITSELF. THIS NEEDS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152797November 20, 2018
STEERING, SUSPENSION
'DEATH WOBBLE' EXPERIENCED AGAIN. TRAVELING OVER 70MPH ON THE PA TURNPIKE AND HIT A SMALL BUMP WHEN MY STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. I HAD TO PULL OFF THE SIDE OF THE RODE TO FIX THE PROBLEM. I HAVE A STOCK 2018 JEEP WRANGLER UNLIMITED SAHARA. I HAD A STOCK 2015 JEEP WRANGLER UNLIMITED SAHARA PRIOR TO THIS AND NEVER EXPERIENCED THIS ISSUE. IT IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152810November 20, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 70 MPH OVER A BUMP IN THE ROAD, THE ENTIRE FRONT END OF THE VEHICLE SHOOK AND WOBBLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO REED CHRYSLER DODGE JEEP RAM HYUNDAI (888-459-1976, LOCATED AT 3100 S, US-169, ST JOSEPH, MO 64503) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152834November 20, 2018
STEERING, SUSPENSION
I HAVE APPROXIMATELY 6,000 MILES ON MY BRAND NEW 2018 JL WRANGLER RUBICON THAT HAS THE MOPAR FACTORY 2" LIFT, INSTALLED BY THE DEALER. THE MOPAR LIFT WAS INSTALLED APPROPRIATELY, BUT YET THE SPRINGS ARE CURVED, BENT, AND NOT STRAIGHT. CHRYSLER PUT OUT A STATEMENT THAT THIS IS NORMAL, AS BASICALLY ALL MOPAR LIFT INSTALLED ON THE NEW JL WRANGLER HAS BENT SPRINGS. THIS IS ONLY THE BEGINNING, BECAUSE NOW MY BRAND NEW JL WRANGLER HAS DEATH WOBBLE. IF YOU ARE IN A VEHICLE THAT HAS DEATH WOBBLE, YOU WOULD KNOW WHY THEY CALL IT DEATH WOBBLE. AT VARYING SPEEDS, MOSTLY IN THE 35 TO 45MPH RANGE, A SMALL BUMP ON THE ROAD CAUSES THE STEERING WHEEL AND THE TIRES TO VIOLENTLY AND UNCONTROLLABLY GO BACK AND FORTH. THE ONLY WAY TO STOP THIS IS TO BRAKE AND SLOW DOWN QUICKLY. AS YOU CAN IMAGINE, IF SOMEONE IN FRONT OF YOU BRAKES SUDDENLY, IT CAN BE VERY DANGEROUS. THE DEALERSHIP WILL NOT FIX THE LIFT AS THEY SAY CURVED SPRINGS ARE NORMAL. THEY DIAGNOSED THE MAIN PROBLEM TO BE A STEERING STABILIZER, WHICH IS NO BACK ORDER. SO, A COMPANY MAKES A DEFECTIVE PRODUCT THAT PUTS THE GENERAL PUBLIC IN DANGER, AND THEIR PART TO FIX THE PROBLEM IS ON BACK ORDER. THE STEERING STABILIZER, ACCORDING TO MECHANICS IS A BAND AID FIX AND REALLY DOESN'T FIX THE MAIN PROBLEM. EVEN THE "JEEP GUY" AT THE DEALERSHIP INDICATED THAT IT ISN'T A STEERING STABILIZER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152835November 20, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING BETWEEN 50-75 MPH, THE FRONT END OF THE VEHICLE OCCASIONALLY EXPERIENCED THE "DEATH WOBBLE". AFTER DRIVING OVER A BUMP IN THE ROAD, THE FRONT END OF THE VEHICLE WOULD VIOLENTLY WOBBLE AND SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER (ROBERT LOEHR JEEP, 567 E. MAIN ST. CARTERSVILLE, GA) WHERE IT WAS DIAGNOSED THAT THE CONTROL ARM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152845November 20, 2018
STEERING
WHEN DRIVING AT HIGHWAY SPEEDS AND YOU HIT A BUMP THE JEEP WILL INTERMITTENTLY BEGIN TO VIOLENTLY SHAKE AND THE ONLY WAY TO STOP IT IS TO SLOW DOWN ALMOST TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152874November 20, 2018
STEERING
WHILE TRAVELING AT SPEEDS ABOVE 25 MPH, THE JEEP IS VERY LOOSE STEERING AND REQUIRES CONSTANT ADJUSTMENT TO THE STEERING WHEEL TO DRIVE STRAIGHT. THIS IS MY 9TH JEEP WRANGLER AND I HAVE NEVER HAD ONE THAT EXHAUSTED ME SO MUCH TO DRIVE IT. IT IS TOTALLY STOCK WITH 4000 MILES ON IT. WISH I STILL HAD MY JK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152889November 20, 2018
EXTERIOR LIGHTING
THE COMBINATION OF THE SHAPE OF THE HEADLIGHT CUP, COMBINED WITH THE LED HEADLIGHT OPTION, CAUSES SNOW TO ACCUMULATE AND COMPLETELY BLOCK OUT ANY LIGHT PRODUCED FROM THE HEADLIGHTS ON THE ROAD. THIS WILL OCCUR, WHENEVER THERE IS SIGNIFICANT SNOW, AND THE VEHICLE IS IN MOTION OR RESTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152895November 20, 2018
STEERING
I HAVE A NEW JEEP WRANGLER JL. I JUST RECENTLY HAVE NOTICED THAT A HIGH SPEEDS 55 AND ABOVE THAT MY VEHICLE WOBBLES AND WONT HOLD A STRAIGHT LINE. ALSO WHEN I HIT A BUMP MY STEERING WHEEL MOVES FROM RIGHT TO LEFT OR LEFT TO RIGHT IN A SHAKING MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152909November 20, 2018
STEERING
DRIVING AT 60 MPH IN THE INTERSTATE I-79, AFTER GOING THROUGH A SMALL ROAD BUMP, SEVERE SHAKING OF THE STEERING SYSTEM TOOK PLACE (STEERING WHEEL AND WHOLE VEHICLE), WHICH ONLY WENT AWAY BY SLOWLY BRAKING DOWN TO REDUCE THE SPPED. THE CAR HAS ABOUT 7,500 MILES ONLY AND I HAVE EXPERIENCED WOBBLE STEERING, 3 TIMES IN SIMILAR CONDIIONS BETWEEN 55 AND 65 MPH. EACH TIME I WAS DRIVING ON A FLAT STRAIGHT LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152946November 20, 2018
STEERING
I HAVE HAD THE "DEATH WOBBLE" SINCE MAY. I'VE GONE THROUGH 3 STABILIZERS, ALL ON MY DIME, BECAUSE MY ORIGINAL STABILIZER WAS DAMAGED. HAVE TAKEN MY JEEP TO TWO DEALERS AND TWO OFFROAD SHOPS. THE OFFROAD SHOPS INSIST NOTHING IS WRONG WITH MY LIFT, AND IT'S AN FCA ISSUE. DEALER DOES NOT TAKE IT SERIOUSLY BECAUSE OF THE LIFT, AND TELLS ME TO REPLACE STABILIZER. THE "ISSUE" IS CAUSING ME TO GO THROUGH MULTIPLE STABILIZERS AS THEY GO BAD ATTEMPTING TO PREVENT THE "DEATH WOBBLE"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152970November 20, 2018
SUSPENSION, WHEELS, UNKNOWN OR OTHER
MY 2018 JEEP WRANGLER JL EXPERIENCED THE JEEP "DEATH WOBBLE" ON THE FREEWAY AT SPEEDS ABOVE 60 MPH AFTER RUNNING OVER MINOR PAVEMENT IMPERFECTIONS. THE WOBBLE WAS SO SEVERE EACH TIME I HAD TO PULL OFF THE FREEWAY ONTO THE BERM AND COME TO A COMPLETE STANDSTILL FOR THE WOBBLE TO STOP. THE WOBBLE OCCURRED FOUR TIMES IN THREE DAYS. I PURCHASED THE VEHICLE ON 03/30/2018. THE DEATH WOBBLE MANIFESTED IN EARLY OCTOBER, 2018. I TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WITHIN A WEEK. THE ONLY PROBLEM DISCOVERED WAS THE TIRES WERE ALL OUT OF BALANCE. THE DEALER BALANCED THE TIRES. TODAY IS NOVEMBER 20. SO FAR, THE DEATH WOBBLE HAS NOT REOCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152968November 20, 2018
STEERING
MY NEW WRANGLER JL, APPROXIMATELY 6500 MILES ON IT, IS EXPERIENCING THE SAME ISSUE OTHERS HAVE DESCRIBED ON THESE NEW VEHICLES WITH THE "DEATH WOBBLE." THE FIRST TIME IT HAPPENED, I WAS ON THE FREEWAY AND CROSSED OVER A BRIDGE. AS THE VEHICLE WENT OVER THE BUMP WHERE THE BRIDGE MEETS THE PAVEMENT, THE CAR STARTED SHAKING VIOLENTLY. I ASSUMED I HAD A FLAT TIRE AND STARTED TO PULL OVER. AS SOON AS MY CAR WENT BELOW 50 MPH, THE WOBBLE STOPPED. IT HAPPENS EVERY TIME I DRIVE ON THE FREEWAY NOW, ALTHOUGH NOT EVERY TIME I HIT A BUMP. THE MOST RECENT TIME WAS TODAY WHEN IT SHOOK AT ITS MOST VIOLENT PACE YET, AND I WAS ACTUALLY ONLY GOING ABOUT 55MPH WHEN IT HAPPENED. I BELIEVE IT IS GETTING WORSE. WHEN IT FIRST HAPPENED, I WAS ON A THREE HOUR DRIVE AND IT ONLY HAPPENED TWICE. ON THE WAY BACK, IT HAPPENED 3 TIMES. SINCE THEN, IT FEELS LIKE IT HAPPENS EVERY TIME I GET ON THE FREEWAY, AND USUALLY I'M ONLY ON THE FREEWAY FOR 5 MINUTES AT MOST. I HAVE HAD THE CAR SINCE JUNE. IT DIDN'T HAPPEN AT ALL UNTIL NOVEMBER 2ND AND NOW IT HAPPENS ALL THE TIME. THE WOBBLE CAN BE VERY SIGNIFICANT AND THERE IS NO WAY THIS VEHICLE IS NOT SUSTAINING DAMAGE WITH THAT KIND OF WOBBLE, NOT TO MENTION IT SCARES ME WHEN IT HAPPENS AND I'M CLOSE TO OTHER CARS ON THE FREEWAY AT 65+MPH. WHEN I'M GOING AT FREEWAY SPEEDS, SLOWING DOWN SIGNIFICANTLY CAN CAUSE AN ACCIDENT. IT IS NOT DRIVABLE FOR MORE THAN A FEW MOMENTS WHEN IT IS WOBBLING SO SIGNIFICANTLY, THE DRIVER HAS TO SLOW DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152985November 20, 2018
STEERING
ON SEVERAL OCCASIONS MY 2018 JEEP WRANGLER JLU HAS EXPERIENCED STEERING WOBBLE WHILE TRAVELING ON THE HIGHWAY AT 60+ MPH AFTER HITTING A BUMP SUCH AS A BRIDGE JOINT. THE WOBBLE MAKES IT DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE UNTIL SPEED IS REDUCED. MY JEEP IS UNMODIFIED AND HAS AROUND 3000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152989November 20, 2018
STEERING, SUSPENSION
VEHICLE EXHIBITS VAGUE, WANDERING STEERING. IT COULD BE DESCRIBED AS JITTERY UNDER CERTIAN CONDITIONS LIKE BUMPY ROADS WHILE PASSING TRUCKS. MORE ALARMING IS THE SO CALLED DEATH WOBBLE THAT OCCURS UNDER CERTAIN CONDITIONS WHILE TRAVELING AT HIGH SPEED ON HIGHWAYS AND WILL NOT SUBSIDE UNTIL THE VEHICLE SPEED IS REDUCED DRASTICALLY TO AN UNSAFE SPEED FOR INTERSTATE TRAVEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152379November 19, 2018
STEERING, SUSPENSION, WHEELS
WE BOUGHT THIS JEEP SUV IN MAY 2018 AND FROM THE ACQUISITION DATE WE NOTICED A PRONOUNCED AND DANGEROUS SHAKING OF THE WHEELS, STEERING WHEEL. AND BODY OF THE VEHICLE EVERY TIME A ROAD BUMP OR UNEVEN PAVEMENT IS ENCOUNTERED WHEN DRIVING 55 MPH AND ABOVE. FOR THE SHAKING TO STOP WE HAVE TO SLOW TO UNSAFE SPEEDS BELOW 50 MPH ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152396November 19, 2018
STEERING
IF I HIT A BUMP ON THE HIGHWAY TRAVELING AT SPEEDS OVER 70MPH THE STEERING WHEEL SHAKES VIOLENTLY UNTIL I HIT MY BRAKES AND SLOW DOWN UNDER THE MINIMUM SPEED LIMIT FOR IT TO STOP SHAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152399November 19, 2018
STEERING
WHEN TRAVELING ON THE HIGHWAY OVER 70MPH I HIT A SMALL BUMP AND MY STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND UNCONTROLLABLY. IT FORCED ME TO SLOW DOWN UNTIL THE SHAKING STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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