Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11153204November 22, 2018
STEERING
MY VEHICLE IS STARTING TO EXPERIENCE DEATH WOBBLE. WHEN IT HITS A BUMP ON THE HIGHWAY THE STEERING WHEEL SHAKES VIOLENTLY FOR A FEW SECONDS. THIS IS A NEW ISSUE THAT I HAVE NOT HAD BEFORE. THE VEHICLE HAS 2200 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153207November 22, 2018
STEERING
THIS JEEP WANDERS ON THE ROAD. THE STEERING FEELS LOOSE. I CONSTANTLY HAVE TO FIGHT IT TO KEEP IT IN MY LANE. I HAVE TAKEN IT TO 2 DEALERS AND THEY TELL ME THAT THIS IS THE WAY THE NEW DRIVE BY WIRE STEERING IS HANDLING THESE DAYS. I FEEL IT IS UNSAFE AND IT MAKES ME WANT TO SELL MY BRAND NEW JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153213November 22, 2018
STEERING
UPON HITTING BUMPS IN THE ROAD I EXPERIENCED A VIBRATION IN THE STEERING WHEEL. IT GOT WORSE AND BECAME A VIOLENT SHAKE. I TOOK IT TO THE DEALERSHIP, WHERE I BOUGHT IT A MONTH PRIOR AND THEY SAID THEY COULDN'T FIND ANYTHING. THIS IS OCCURRING MORE FREQUENTLY. THE DEALERSHIP TOLD ME THAT THE NEW JL HAVEN'T HAD ANY REPORTS OF THIS LIKE PREVIOUS MODELS HAVING THE ' THE DEATH WOBBLE.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153219November 22, 2018
STEERING
HAVE ONLY HAD THE VEHICLE FOR 2 WEEKS AND LESS THAN 500 MILES. TRAVELING ON INTERSTATE AT 65 MPH, WHEN WE CAME TO A GRADUAL TURN IN THE ROAD. STEERING WHEEL LOCKED UP AND WAS UNABLE TO TURN RIGHT. VEHICLE WENT ONTO THE RUMBLE STRIPS AND ALMOST OFF THE HIGHWAY WHEN SUDDENLY THE STEERING "RELEASED". THIS CAUSED THE WHEEL TO JERK TO THE RIGHT. FORTUNATELY DIDN'T GO OFF THE ROAD OR OVERCOMPENSATE TOO MUCH ONCE IT RELEASED. ABSOLUTELY TERRIFYING. CONCERNED ABOUT DRIVING THE VEHICLE ON HIGHWAYS. SPOKE THE DEALER AND THEY SAID MAY THE "ALIGNMENT NEEDED ADJUSTED". THIS ISN'T AN ALIGNMENT ISSUE. IT WAS LIGHT AN ELECTRONIC CONTROL THAT WAS PREVENTING THE WHEEL FROM TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153229November 22, 2018
STEERING, SUSPENSION
MY NEW JL JEEP HAS A DEATH WOBBLE WHEN I HIT SMALL BUMPS OR DRIVE ON FREEWAY THAT HAS THE SMALL BUMPS GOING ACROSS THE LANE. THE STEERING WHEEL STARTS SHAKING VIOLENTLY FEELS LIKE I'M GOING TO CRASH. I HAVE TO SLOW DOWN AND ALMOST PULL OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153237November 22, 2018
STEERING, SUSPENSION
LAST WEEK, I DROVE OVER HIGHWAY EXPANSION JOINTS WHILE TRAVELING AT HIGHWAY SPEED. MY STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND THE ENTIRE FRONT END BEGAN TO SHIMMY AND WOBBLE. I IMMEDIATELY MOVED FROM THE PASSING LANE, THROUGH THE CENTER LANE, TO THE FAR RIGHT LANE. THERE, AFTER REDUCING SPEED, THE SHAKING STOPPED. I EXPERIENCED THIS SAME PROBLEM THIS WEEK WHILE TRAVELING ON INTERSTATES AT HIGHWAY SPEED, 5 TIMES WITHIN THE SAME TRIP. THE SHAKING BEGAN AFTER HITTING A SEEMINGLY SMALL IMPERFECTION IN THE ROAD. THE FIRST TIME, THE WOBBLING AND SHAKING MUST HAVE BEEN VISIBLE FROM THE EXTERIOR AS THE CAR BEHIND ME DROPPED BACK AND THOSE TO THE RIGHT OF ME CLEARED THE WAY FOR ME TO MOVE OVER. THE OTHER FOUR TIMES WERE NOT AS SEVERE AND THE SHAKING STOPPED AFTER I REDUCED SPEED. I CALLED THE JEEP DEALERSHIP AND SPOKE WITH THE SERVICE DEPARTMENT FROM THE ROAD TO SEE IF THEY HAD HEARD OF THIS PROBLEM AND TO SEE IF THE CAR WAS SAFE TO DRIVE. THE SERVICE REP CLAIMED TO HAVE NEVER HEARD OF THIS ISSUE AND ATTRIBUTED IT TO A TIRE BALANCE PROBLEM, ALTHOUGH I ASSURED HIM IT WAS NOT. WHEN I ARRIVED AT MY DESTINATION, I RESEARCHED THE ISSUE ON THE INTERNET AND FOUND A PROBLEM CALLED "JEEP DEATH WOBBLE" THAT PERFECTLY DESCRIBES MY EXPERIENCES. VIDEOS POSTED ON YOUTUBE ALSO MATCHED WHAT HAD OCCURRED. I PLAN TO TAKE MY JEEP IN FOR SERVICE WHEN I RETURN HOME. DATE LISTED BELOW IS MOST RECENT INCIDENT AND THE DAY I CONTACTED THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153250November 22, 2018
STEERING, SUSPENSION
DEATH WOBBLE WHILE DRIVING ON THE HIGHWAY, HIT A SMALL BUMP AT 65 MPH AND THE VEHICLE SHOOK UNTIL I SLOWED DOWN. CONTINUED ON AND IT HAPPENED AGAIN. WILL TAKE THE VEHICLE BACK TO THE DEALER TOMORROW. 3000 ON THE JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153255November 22, 2018
STEERING
AT HIGHWAY SPEED, THE CAR AFTER HITTING A BUMP IN THE ROAD HAD EXCESSIVE WOBBLE OF THE STEERING. IT DID NOT RECEED UNTIL SLOWING TO APPROXIMATELY 30 MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153259November 22, 2018
STEERING
WHILE DRIVING ON HIGHWAY AT HIGHWAY SPEED AND CHANGING LANES JEEP HIT SMALL BUMP IN THE ROAD AND STARTED SHAKING VIOLENTLY. STEERING WHEEL HAD TO BE HELD FIRMLY TO MAINTAIN CONTROL. THE PROBLEM WAS RESOLVED BY SLOWING DOWN TO BELOW 40 MPH. PRIOR TO THIS INCIDENT JEEP WAS BEING FLAT TOWED BY A MOTOR HOME. WE THOUGHT A BACK TIRE OF THE MH HAD BLOWN. WE PULLED OFF AT THE NEXT EXIT, UPON INSPECTION NO ISSUES WITH THE MOTOR HOME. WE SUSPECT IT WAS THE SHAKING OF THE JEEP THAT WAS SHAKING THE MOTOR HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153023November 21, 2018
STEERING, SUSPENSION, WHEELS
ANY DESCRIPTION OF THE JEEP DEATH WOBBLE I HAVE READ IS EXACTLY WHAT I AM EXPERIENCING. I EXPERIENCED MY FIRST INCIDENT WHILE DRIVING MY 2018 JEEP WRANGLER UNLIMITED THAT I HAD PURCHASED TWO MONTHS EARLIER. AT HIGHWAY SPEED'S BETWEEN 70 AND 75 MILES AN HOUR IF THE VEHICLE HITS A BUMP OR A JOINT IN A BRIDGE WELL OFTEN BEGIN TO WOBBLE AND BECOME ALMOST VIOLENCE. IT WILL SUBSIDE PLAN DECREASING SPEED OR HOLDING THE SPEED FOR ABOUT A MILE OR SO. I BROUGHT IT IN TO THE JEEP SERVICE DEPARTMENT AND THEY SAID THEY SEE NOTHING WRONG WITH THE VEHICLE. I AM AT THE POINT NOW WHERE I CAN ALMOST MAKE IT HAPPEN ON COMMAND. MY NEXT STEP IS TO BRING THE MECHANIC IN FOR A TEST DRIVE WITH ME. FROM WHAT I'VE READ I EXPECT NOTHING TO BE DONE TO HELP ME OUT. I WILL ALSO NOTE THAT THERE ARE NO MODIFICATIONS WHATSOEVER TO MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153024November 21, 2018
STEERING
WE HAVE A LOOSE/PLAY IN THE STEERING ON OUR 2018 JEEP WRANGLER JL RUBICON, MOSTLY AT HIGHWAY SPEEDS, IT'S DIFFICULT TO KEEP THE VEHICLE IN IT'S LANE WHEN DRIVING, IT REQUIRES CONSTANT STEERING WHEEL CORRECTION TO KEEP THE VEHICLE GOING IN A STRAIGHT LINE, IT FEELS LIKE THE STEERING WHEEL HAS TO MUCH PLAY BETWEEN TURNING THE WHEEL AND THE TIRES TURNING. WE HAVE HAD IT TO OUR LOCAL DEALER HERE IN JACKSONVILLE, FL AND THEY HAVEN'T BEEN ABLE TO RESOLVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153025November 21, 2018
STEERING
WELL DRIVING AT FREEWAY SPEEDS WHENEVER I WOULD HIT THE SLIGHTEST BUMP IN THE ROAD MY STEERING WOULD SHAKE VIOLENTLY AND WOULD ONLY STOP WHEN I APPLIED THE BRAKES TO GET UNDER 40 MILES PER HOUR AT HIGHWAY SPEED THIS OCCURS WHICH ALMOST CAUSES THE CAR BEHIND YOU TO REAR END YOU. ALSO KNOWN AS THE DEATH WOBBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153035November 21, 2018
STEERING, UNKNOWN OR OTHER
THE JEEP BEGINS TO SHAKE AND EVENTUALLY WOBBLE AT HIGHWAY SPEEDS. THE ONSET IS QUICKLY AND DOES NOT TYPICALLY GO AWAY WITHOUT DRASTIC REDUCTION IN SPEED. IT HAS HAPPENED 4 TIMES IN THE PAT WEEK. I HAVE A VIDEO SHOWING THE EVENT BUT AM UNABLE TO UPLOAD. IT STARTS WITH A SMALL SHAKING AND THEN INCREASES IN INTENSITY TO A ROCKING OF THE VEHICLE WITH STEERING STABILITY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153044November 21, 2018
STRUCTURE:BODY
VEHICLE HAS VERY UNSAFE WELDS AT NUMEROUS LOCATIONS ON FRAME. MOST ALL WELDING POINTS SHOW SLAG, POROSITY, SPLATTER WITH SOME ACTUALLY NOT EVEN COMPLETE. I DO NOT FEEL SAFE DRIVING THIS JEEP AND REFUSE TO LET ANYONE OTHER THAN MYSELF RIDE IN OR DRIVE IT. WHILE FCA (JEEP) HAS ISSUED A RECALL ADDRESSING POOR WELDS AT THE TRACK BAR MOUNTING BRACKET LOCATION ON A LIMITED NUMBER OF 2018-2019 JEEP WRANGLER'S (MINE WAS NOT INVOLVED, EVEN THOUGH THE WELDS ARE INSUFFICIENT), THEY NEED TO FURTHER ADDRESS THE ALL OF THE WELDING DEFICIENCIES LOCATED THROUGHOUT THIS VEHICLES FRAME. I PRAY THE NHTSA TAKES MY (AS WELL AS OTHERS I'M SURE) COMPLAINT(S) REGARDING THIS ISSUE IN ALL SERIOUSNESS AND INVESTIGATES FURTHER BEFORE PEOPLE START GETTING HURT OR EVEN KILLED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153049November 21, 2018
STEERING
WHEN DRIVING ABOVE 50 MPG, THE JEEP WOULD SHAKE VIOLENTLY AFTER HITTING POTHOLE. THE STEERING WHEEL, AND FRONT END RATTLE, AND THE WHEEL WOBBLE, FEELING LIKE THEY ARE GOING TO FALL OFF THE CAR. IT ONLY STOPS WHEN YOU SLOW THE VEHICLE DOWN BELOW 40-50MPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153066November 21, 2018
STEERING, SUSPENSION, WHEELS
ON SEPTEMBER 14, 2018, I LEASED MY BRAND NEW JEEP JL SAHARA 2018. I SIGNED UP FOR JEEP APP AND IMMEDIATELY NOTICED A RECALL FOR MY CAR - 2018 JL TRACK BAR WELD, RAISING CONCERN. ON OCTOBER 21, 2018, WITH LESS THAN 1000 MILES, I WAS DRIVING ON LOCAL HIGHWAY AT @ 60MPH, HIT A BUMP AND MY ENTIRE STEERING/FRONT OF CAR BEGAN VIOLENTLY SHAKING. I IMMED. SLOWED DOWN TO HOPE RE-ALIGN AND GAIN CONTROL OF STEERING/CAR. IT WAS THE MOST FRIGHTENING EXPERIENCE AS I WAS GOING 60, HAD TO SLOW TO 35, WHILE OTHERS WERE SPEEDING UP BEHIND ME, IN ADDITION TO BEING SCARED & FEELING UNSAFE IN AN OUT OF CONTROL CAR. I CALLED JEEP DOWNINGTOWN IMMED. ON 10/22 TO BRING CAR IN THAT WEEK - 10/26. I LOOKED IT UP AND CLEARLY IS THE KNOWN ISSUE CALLED THE "DEATH WOBBLE". ON 10/25, AGAIN ON HIGHWAY @ 65-70 MPH, I HIT A BUMP, EXPERIENCED A YET WORSE VIOLENT SHAKING/OUT OF CONTROL STEERING OF MY CAR. I PULLED OVER AS COULD NOT GAIN CONTROL SLOWING DOWN. I GOT BACK ON HIGHWAY ONLY TO EXPERIENCE IT YET AGAIN! I WAS SHAKING, SCARED AS I COULD HAVE BEEN KILLED IN ADDITION TO OTHERS!! I IMMED. CALLED JEEP DT AND BROUGHT CAR INTO SERVICE. IT IS NOW 28 DAYS AND MY CAR IS STILL IN SERVICE!!!. MY EXPERIENCE WITH THE DEALER HAS BEEN NOTHING BUT A NIGHTMARE. THEY TRIED 1) RECALL, 2) SERVICE SOFTWARE BULLETIN UPDATE, 3) STEERING STABILZER PART AND 4) TIE ROD PART, NONE FIXED PROBLEM. I LAST HEARD FROM THEM ON 11/9 WHEN THEY ORDERED TIE ROD - 13 DAYS AGO, UNACCEPTABLE! I FILED A CASE WITH JEEP CHRYSLER FCA ON 11/3- #57311328 AND HAVE HAD POOR RESPONSE. I HAVE DOCUMENTED EVERY DAY. I FILED COMPLAINT WITH PA ATTORNEY GENERAL, NO RESPONSE. I HAVE CONTACTED LEMON LAW LAWYER AND WILL BE PURSING ACTION. ALL I WANT/DESERVE IS TO DRIVE A SAFE CAR, AS I'M PAYING FOR THAT! AS NHTSA I HOPE YOU CAN ENSURE JEEP TAKES THESE CARS OFF THE ROAD AND REFUNDS US TO ENSURE NO ONE GETS KILLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153162November 21, 2018
SUSPENSION
WHILE DRIVING ON HIGHWAY THE JEEP WRANGLER STARTING SHAKING BADLY , WOBBBLING, HAD TO DEALERSHIP TWICE SAME THING HAPPENING WHILE DRIVING ON HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153171November 21, 2018
STEERING, SUSPENSION
DEATH WOBBLE . AT HIGHWAY SPEEDS WHEN HIT A BUMP THE FRONT END SHAKES VIOLENTLY YOU THEN HAVE TO SLOW DOWN TO 40 MPH TO MAKE IT STOP. THE VEHICLE IS BRAND NEW AND HAS ONLY 1,200 MILES ON IT. IT IS GOING TO THE SHOP FOR ROUND 2 OF REPAIRS WHICH I AM SURE WILL NOT REMEDY THE ISSUE. IT HAS THE JEEP DEATH WOBBLE AND WE DON'T FEEL SAFE DRIVING IT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152667November 20, 2018
STEERING
SEVERE STEERING OCILATION AT HIGHWAY SPEEDS OVER 45
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152778November 20, 2018
STEERING
THE STEERING SEEMS TO CATCH IN THE EARLY MORNING HOURS WHEN DRIVING AND SLIGHTING TURNING TO THE RIGHT, IT GETS VERY STIFF AS IF THE POWER STEERING HAS GONE OUT, THEN RELEASES IT HAPPENS EVERY MORNING WHEN DRIVING THE VEHICLE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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