Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11154519November 28, 2018
STEERING, WHEELS
I WAS DRIVING STRAIGHT AT A SPEED OF 65 MILES PER HOUR ON A BUSY, MAIN HIGHWAY. WITHOUT WARNING, THE JEEP WENT INTO A "DEATH WOBBLE" AND WAS UNABLE TO BE CONTROLLED. I WAS UNABLE TO STEER THE VEHICLE AND I WAS FORCED TO COAST TO A STOP ALONG THE SHOULDER. ONLY UPON BRINGING THE CAR TO A COMPLETE STOP DID THE THE VIOLENT SHAKING STOP. I WAS UNABLE TO DRIVE THE CAR PROPERLY AFTER THAT, AS THE STEERING WAS LOOSE AND NOT CORRECTLY CONTROLLED. I MADE IT TO A GAS STATION WHILE DRIVING SLOWLY AND WAS TOWED TO A DEALERSHIP FROM THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154518November 28, 2018
STEERING
DRIVING ON HIGHWAY AT APPROXIMATELY 70-75 MPH AND THE FRONT END STARTED TO SHAKE VIOLENTLY. STEERING WHEEL AND FRONT END WERE VISIBLY SHAKING. HAD TO PULL TO SIDE OF ROAD. TOOK TO DEALERSHIP THE NEXT DAY IN WHICH THEY STATED IT WAS THE "DEATH WOBBLE". PARTS NOT AVAILABLE TO FIX FOR 5-6 MORE MONTHS (APRIL - MAY 2019). COMPLETELY UNACCEPTABLE CONSIDERING IT'S BRAND NEW, I COMMUTE 5 DAYS A WEEK (120 HIGHWAY MILES A DAY) AND ALSO TRANSPORT TWO SMALL CHILDREN TO SCHOOL EVERY DAY. I ALSO SUFFER FROM PANIC ATTACKS, IN WHICH THIS INCIDENT BROUGHT ON A FULL BLOWN ATTACK. I AM VERY CONCERNED ABOUT MY SAFETY IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154169November 27, 2018
STEERING
WHEN DRIVING HIGHWAY SPEEDS AND VEHICLE HITS A BUMP OR BRIDGE LIP, VEHICLE SHAKES AND STEERING WHEEL SHAKE UNCONTROLLABLY. THIS OCCURRED ON NOVEMBER 22, 2018 AND NOW IT HAS CONTINUED WHEN I DRIVE ON THE INTERSTATE WITH POSTED SPEED OF 70.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154279November 27, 2018
STEERING
AT HIGHWAY SPEEDS MY STEERING WILL SHIMMY VIOLENTLY, UNTIL SLOWED DOWN TREMENDOUSLY OR COMPLETELY STOPPED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154313November 27, 2018
STEERING, SUSPENSION, UNKNOWN OR OTHER
EXTREME WOBBLE AND SHAKING AT HIGHWAY SPEEDS WHICH CONTINUES WELL PAST THE ROAD IMPERFECTIONS THAT CAUSED THE SPECIFIC TYPE OF SUSPENSION TRAVEL. STARTED UNDER 1000 MILES. HAPPENS SEVERAL TIMES EVERY WORKDAY - CAN BE REPLICATED. THIS VEHICLE IS COMPLETELY STOCK AND BRAND NEW. IF DRIVING AROUND A SLIGHT TURN WITH SMALL BUMPS THE VEHICLE STARTS SHAKING VIOLENTLY AND KEEPS SHAKING FOR 20-30 SECONDS UNTIL THE TRAVELING SPEED IS REDUCED TO 50 MPH WHICH IS NOT A SAFE SPEED AT TIMES. 2 STEADY HANDS MUST BE ON THE STEERING WHEEL TO MAINTAIN CONTROL AND CHANGING LANES IS NOT POSSIBLE. HAD TO MAKE AN AVOIDANCE MANEUVER DURING THE SHAKING AND ALMOST LOST CONTROL WHILE TRAVELING 60 MPH. THIS CAR IS NOT SAFE TO OPERATE AND THE PROBLEM HAPPENS MULTIPLE TIMES PER DAY. UNKNOWN COMPONENTS AND PARTS CAUSE THE EXTREME SHAKING/WOBBLING. THIS STATEMENT IS TO DOCUMENT THE PROBLEM; THERE WILL BE VIDEOS AND REPAIR INVOICES IN THE FUTURE BUT SEVERAL DEALERSHIPS HAVE TOLD ME THERE ARE NO FIXES FOR THE PROBLEM CALLED DEATH WOBBLE. I AM CURRENTLY ON A "WAITING LIST" FOR A REPAIR ATTEMPT. I WILL CALL FOR AN UPDATE WITH THE DEALERSHIP 11/30/18. THE TIRES ARE STOCK AND AT PROPER PRESSURE. THERE HAVE BEEN NO MODIFICATIONS TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153765November 26, 2018
UNKNOWN OR OTHER
I HAVE BEEN EXPERIENCING THE JEEP DEATH WOBBLE WHEN I DRIVE MY JEEP ON THE FREEWAY. IT IS VERY FRIGHTENING, I HAVE TO WHIP KNUCKLE THE STEERING WHEEL TO KEEP THE CAR IN THE LANE AND NOT SWERVE OUT OF THE LANE. THE SHAKE IS SO VIOLENT IT FEELS LIKE THE TIRES ARE GOING TO FALL OFF. I HAVE BROUGHT MY JEEP IN TWICE ALREADY. I DO NOT FEEL SAFE IN IT AND AM VERY CONCERNED THAT JEEP IS NOT ADDRESSING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153963November 26, 2018
UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY, GOING AROUND A BEND AT 65 MILES AN HOUR, THE JEEP STARTED SHAKING SO VIOLENTLY I HAD TO PULL OVER TO THE SIDE OF THE ROAD. IT FELT LIKE THE JEEP WAS GOING TO FALL APART RIGHT UNDER ME. IT STOPPED SHAKING WHEN I SLOWED DOWN TO AROUND 35 MILES. IT WAS TOED TO A DEALERSHIP. IT ONLY HAS 3100 MILES & 4 MONTHS OLD. DEALERSHIP SAID THEY FOUND NOTHING WRONG. IT HAS NOT HAPPENED SINCE BUT STILL AFRAID IT WILL HAPPEN AGAIN AND CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153976November 26, 2018
STEERING
WHEN I HIT A BUMP AT HIGHWAY SPEEDS THE STEERING SHAKES VIOLENTLY. DEATH WOBBLE. DEALERSHIP SAYS PARTS TO FIX ARE ORDERED BUT WILL NOT BE IN FOR ANOTHER MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154077November 26, 2018
STEERING, SUSPENSION
AT 60 MILES PER HOUR ON THE INTERSTATE VEHICLE STARTED VIOLENTLY SHAKING AND VIBRATING. HAD TO SLOW DOWN AND PULL OVER. JEEP ONLY HAS 4300 MILES AND IS STOCK WITH NP MODIFICATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153637November 25, 2018
STEERING
I WAS DRIVING DOWN I81 IN PA. IT WAS APPROX. 35 DEGREES OUTSIDE AND RAINING. I WAS DRIVING 69-70 MPH AND ENTERED INTO A LEFT HAND CURVE. MY STEERING WHEEL LOCKED UP TO WHERE I COULDN'T GET IT TO TURN LEFT ANY FURTHER THAN THE SLIGHT LEFT NEEDED FOR THE CURVE. AFTER SEVERAL ATTEMPTS OF TRYING TO OVER POWER THE STUCK STEERING WHEEL FEELING, IT RETURNED TO A NORMAL STEERING WHEEL FEELING. I HAVE UPLOADED A VIDEO I TOOK. I TOOK THE VIDEO AFTER IT HAPPENED TO ME THE FIRST TIME GOING STRAIGHT DOWN THE INTERSTATE AT 65-70 MPH. HERE IS THE LINK TO THE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=YZY8X7C01-S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153451November 24, 2018
STEERING
TRAVELING AT SPEEDS OVER 60 MILES AN HOUR AND HITTING SOME SORT OF BUMP IN THE ROAD THE FRONT TIRES BEGIN WOBBLING UNCONTROLLABLY UNTIL THE SPEED IS BROUGHT DOWN. THIS IS MY FOURTH WRANGLER AND THE OTHERS NEVER DID THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153405November 23, 2018
STEERING, SUSPENSION
DEATH WOBBLE DUE TO DEFECTIVE PART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153272November 23, 2018
SUSPENSION
DRIVING AT 65 MPH HIT A JOINT IN ROAD FRONT END STARTS SHAKING STEERING WHEEL WOBBLING OUT OF CONTROL DEALERS SAID TO BRING BACK FOR FRONT END ALIGNMENT THIS BEEN GOING ON FOR SOME TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153280November 23, 2018
STEERING
JEEP IS EXPERIENCING INTERMITTENT STEERING LOCK-UP WHILE DRIVING, TYPICALLY AT FASTER SPEEDS SUCH AS 65MPH. THE STEERING FEELS AL THOUGH THE ENGINE SEIZED OR POWER STEERING COMPLETELY FAILED. ONCE SPEED SLOWS, THE STEERING ENGAGES AGAIN. IT'S VERY DANGEROUS. THIS HAS HAPPENED BOTH ON THE HIGHWAY AND ON RESIDENTIAL ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153292November 23, 2018
STEERING
OUR JEEP HAS 8000 MILES ON THE ODOMETER. AT HIGHWAY SPEEDS, WHEN THE TIRES WOULD HIT A BUMP, THE VEHICLE WOULD START TO VIBRATE SEVERELY, WHAT OTHERS HAVE BEEN CALLING THE "DEATH WOBBLE." THIS HAPPENED NUMEROUS TIMES OVER THE PAST MONTH. APPLYING THE BRAKES CAUSED THE SHAKING TO STOP. IT'S A VERY SCARY FEELING. I TOOK THE VEHICLE TO THE DEALERSHIP AND I WAS GIVEN A LOANER TO DRIVE, AS THE TECH SAID MY JEEP WRANGLER WAS UNSAFE TO DRIVE AND THE STEERING DAMPER NEEDED REPLACING. THE PART IS ON BACKORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153293November 23, 2018
POWER TRAIN, STEERING, SUSPENSION
AROUND 7000 MILES WE STARTED TO GET A VIBRATION THAT WOULD LAST TILL WE SLOWED DOWN EVERY TIME WE HIT A BUMP WITH OUR WRANGLER JL AT HIGHWAY SPEED. IT HAS SINCE TURNED INTO A VIOLENT SHAKE THAT WILL LITERALLY RATTLE YOUR TEETH. YOU CAN FEEL THE SHAKE THROUGHOUT THE WHOLE CARE AND ESPECIALLY ON THE WHEEL. THE BUMP IN ROAD DOES NOT HAVE TO BE BIG AND CAN BE AS SMALL AS THE PLACE WHERE THE ROAD CONNECTS TO AN OVERPASS. HAVING TO SLOW DOWN TO AROUND 40 MPH TO GET IT TO STOP WHEN ALL OTHER TRAFFIC IS TRAVELING 60+ MPH IS SCARY AND WE ARE NOW WORRIED FOR OUR SAFETY. HAVE TAKEN THE VEHICLE IN TO OUR JEEP DEALER 3 TIMES, BUT THEY HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE. THEY DID SAY THAT THEY CURRENTLY HAVE 3 OTHER JL WRANGLERS EXPERIENCING THE SAME PROBLEM AND THEY HAVE YET TO FIND A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153301November 23, 2018
STEERING
WHILE DRIVING AT HIGHWAY SPEEDS THE STEERING DEVELOPS A SEVERE WOBBLE IN STEERING AND FRONT END......THE ONLY WAY TO STOP THE WOBBLE IS TO APPLY BRAKES AND SLOW DOWN CONSIDERABLY. THE SHAKING AND WOBBLE HAS BEEN SEVERE ENOUGH AS TO CAUSE A LOSS OF GRIP ON THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153311November 23, 2018
STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL WOBBLED AND VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RAY PRICE MT POCONO CHEVROLET (570-839-0810, LOCATED AT 2969 PA-940, MT POCONO, PA 18344) WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPENER NEEDED TO BE REPLACED. THE DEALER STATED THAT THE PART WAS ON BACKORDER AND WOULD NOT BECOME AVAILABLE UNTIL APRIL OF 2019. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100. THE CONSUMER STATED THE PROBLEM PERSISTS AND FEELS ITS A DEFECT IN THE BALL JOINT OR WHEELS. *TR CONSUMER STATED AS PER MY COMPLAINT OR YEAR AGO MY JEEP HAD A TERRIBLE WABA HAVE TO BRING IT BACK THREE TIMES I THOUGHT IT TO BE CORRECTED NOW ALMOST A YEAR LATER IT IS STARTING AGAIN IT IS ACTUALLY A KILLER WOBBLE WITH THE WHEEL VIBRATING TERRIBLE. DUE TO THIS WOBBLE I FEEL THERE IS AN INHERENT PROBLEM IN THE BALL JOINTS AND WHEELS THEREFORE I'M NOT SURE HOW TO APPLY FOR THE LEMON LAW BUT IT APPEARS MY CAR IS A LEMON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153300November 23, 2018
ELECTRICAL SYSTEM, STEERING, SUSPENSION
HI, I PURCHASED A 2018 JEEP WRANGLE JLU NEW FROM YOU DEALERSHIP AND I HAVE BEEN HAVING SEVERAL SIGNIFICANT ISSUES WITH IT RECENTLY. THE MOST CONCERNING IS SEVERAL ISSUES WITH THE STEERING. AT HIGHWAY SPEEDS IF YOU HIT A BUMP LIKE AN EXPANSION JOINT ; THE STEERING WHEEL SHAKES AGGRESSIVELY AND CAUSES YOU TO TEMPORARILY LOSE CONTROL OF THE JEEP AND YOU HAVE TO SLOW DOWN FOR IT TO SELF CORRECT. IT IS SIMILAR TO DEATH WOBBLE IN A LIFTED JEEP BUT THIS ONE IS STOCK. ALSO, WITH THE COLDER WEATHER THE STEERING WHEEL IS NOT TURNING FREELY AT HIGHWAY SPEEDS. IT IS ALMOST AS IF THE POWER STEERING RANDOMLY TURNS OFF BUT THE WHEEL IS EVEN MORE DIFFICULT TO TURN. THE STEERING GOES BACK TO NORMAL AT SLOW SPEEDS. AND FINALLY THE RADIO AND TOUCH SCREEN ARE NOT WORKING PROPERLY. THE FM RADIO RANDOMLY COMPLETELY LOSES SIGNAL AND CAN NOT FIND STATIONS. RANDOMLY EVEN WITH THE VOLUME ALL THE WAY UP TO 30 YOU CAN BARELY HEAR THE RADIO. SEVERAL TIMES THE SCREEN HAS MADE A POP NOISE AND THEN JUST TURNED OFF. THE BLUE TOOTH INTERMITTENTLY FAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153202November 22, 2018
STEERING
AT HIGHWAY SPEEDS OVER 55MPH, UPON HITTING A SLIGHT BUMP OR IMPERFECTION IN THE ROAD THE STEERING WOBBLES VIOLENTLY. THIS IS ONLY CORRECTED BY SLOWING DOWN. THIS CAN BE A PROBLEM ON A INTERSTATE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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