Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11155329December 1, 2018
STEERING, SUSPENSION, WHEELS
ONCE MY 2018 JEEP WRANGLER HIT OVER 16.5K MILES, WHEN DRIVING OVER 60 MPH AND HIT A BUMP IN THE ROAD, THE STEERING WHEEL/WHEELS SHAKE VIGOROUSLY AND THE ONLY WAY TO STOP IS TO BRING THE SPEED BELOW 60 MPH, WHICH IS VERY UNSAFE WHEN DRIVING ON THE HIGHWAY. I AM ALSO NOW NOTICING THAT THE STEERING/SUSPENSION FEELS DIFFERENT WHEN TRAVELING ON SECONDARY ROADS WHEN HITTING BUMPS ON THE ROAD. THIS STARTED 2 WEEKS AGO WAS MINOR AND IS CONTINUING TO GET WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155370December 1, 2018
STEERING
I PURCHASED THIS JEEP BRAND NEW. I CAN HARDLY MAINTAIN MY LANE WHILE TRAVELING OVER 60MPH ON THE HIGHWAY. I AM ALL OVER THE ROAD. I HAVE TO HOLD ON TIGHTLY WITH TWO HANDS. I HAVE OWNED SEVERAL JEEPS OVER THE YEARS. I HAVE NEVER HAD THIS ISSUE. I HAVE A VIDEO OF THE 1" IN THE PLAY OF MY STEERING WHEEL WHILE TRAVELING AT HIGHWAY SPEEDS. THE JEEP DOES NOT MOVE OR RESPOND UNTIL YOU GO PAST THAT 1" GAP. I HAVE ALSO ALMOST WRECKED DUE TO OVER CORRECTING. A CAR CAME INTO MY LANE WHILE ON THE INTERSTATE. I SWERVED, BUT DUE TO THE STEERING BOX NOT RESPONDING TO WHAT THE STEERING WHEEL WAS DOING, I ALMOST FLIPPED IT. VERY SCARY. IT IS NOT FUN TO DRIVE AND I HAVE CONTEMPLATED GETTING RID OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154899November 30, 2018
UNKNOWN OR OTHER
DEATH WOBBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154923November 30, 2018
ELECTRONIC STABILITY CONTROL (ESC)
MY ELECTRONIC STABILITY CONTROL SERVICE LIGHT CONTINUES TO COME ON, EVEN AFTER SEVERAL REPAIRS AND SOFTWARE UPDATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155179November 30, 2018
STEERING, SUSPENSION
THE VEHICLE EXPERIENCES SEVERE WOBBLING OVER BUMPS TO THE POINT THAT THE ENTIRE CAR AND STEERING WHEEL SHAKES UNCONTROLLABLY TO THE POINT WHERE IS RISKS A CRASH. THIS CONDITION IS PRESENT AT NORMAL HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155196November 30, 2018
STEERING, WHEELS
MY VEHICLE HAS THE "DEATH WOBBLE" ON THE HIGHWAY AT ANY SPEEDS ABOVE 55 MPH. IF I HIT A SMALL BUMP ON THE ROAD, SUCH AS A HIGHWAY JOINT, MY STEERING WHEEL SHAKES VIOLENTLY AND UNCONTROLLABLY AND MY WHEELS ALSO UNCONTROLLABLY VIBRATE. I AM UNABLE TO CONTROL THE VEHICLE WHEN THIS HAPPENS AND IMMEDIATELY TRY TO SLOW DOWN AND HOLD ONTO THE STEERING WHEEL AS HARD AS I CAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155199November 30, 2018
STEERING
JEEP WRANGLER JL SPORT (2 DR) BUILD DATE 6/18 PURCHASED 7/18 CURRENTLY 1243 MILE ON THE ODOMETER. SINCE THE DRIVE HOME FROM THE DEALER THE VEHICLE CONSTANTLY WANDERS LEFT AND RIGHT REGARDLESS OF THE TYPE OF ROAD SURFACE. I RECENTLY TOOK THE JEEP ON A STRAIGHT AND LEVEL ROAD AND COULD NOT TRAVEL MORE THAN 25 YARDS AT 45 MPH WITHOUT MOVING THE STEERING WHEEL AT LEAST 1.5 INCHES. I HAVE ADJUSTED THE TIRE PRESSURE UP AND DOWN FROM THE FACTORY SETTING WITH NO CHANGE. I BELIEVE THIS IS A COMMON PROBLEM ON THE JEEP JL, IT IS DIFFICULT TO KEEP THE VEHICLE IN ITS OWN LANE CREATING CONTROL PROBLEMS. THE PROBLEM INTENSIFIES WITH SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154661November 29, 2018
UNKNOWN OR OTHER
WHITH ONLY 6,OOO MILES ON MY WRANGLER I NOTICED SOME SLIGHT SHIMMYING WHILE DRIVING ON THE MAIN ROADS THEN WHEN I GOT ON THE EXPRESSWAY I HAD JUST REACHED ABOUT 65MPH AND MY JEEP STARTED SHAKING UNCONTROLLABLY WHICH FORCED ME TO PULL OVER AND CALL A TOW TRUCK. IT TOOK ALMOST TWO MONTHS FOR THE PART TO COME IN ( STEARING DAMPER) AND 2 TRIES FOR THE DEALERSHIP TO FIX THE PROBLEM. I HAVE HAD IT BACK ONE WEEK .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154685November 29, 2018
STEERING
MY STEERING SEEMS TO BIND WHEN I TURN THE WHEEL TO THE LEFT. IT WILL BIND THEN LET GO CAUSING OVERSTEERING. THE PROBLEM IS INTERMITTENT. THE PROBLEM IS ON BOTH CITY STREETS AND ON THE HIGHWAY. THERE WERE TWO OCCASIONS WHEN THE STEERING WOULD ONLY ALLOW ME TO TURN THE WHEEL 1/4 TO THE LEFT. I HAD TO USE BOTH HANDS AND PULL REAL HARD TO TURN THE JEEP A FRACTION. IT SEEMS LIKE THE PROBLEM IS WORSE WHEN IT IS COLD. THIS PROBLEM WAS ALSO ON BOTH CITY STREETS AND ON THE HIGHWAY. THIS PROBLEM IS ALSO INTERMITTENT. THIS IS A SERIOUS SAFETY CONCERN. BOTH PROBLEMS SEEM TO BE GETTING WORSE. THE VEHICLE IS IN THE DEALERSHIP NOW BUT THEY HAVE NOT EXPERIENCED THE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154695November 29, 2018
STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 64 MPH, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY AND EXHIBITED THE "DEATH WOBBLE". THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL AND THE VEHICLE SHOOK UNTIL IT SLOWED DOWN TO 40 MPH AND THE SHAKING STOPPED. THE CONTACT WAS ABLE TO DRIVE HOME WITHOUT INCIDENT. THE VEHICLE WAS TAKEN TO WHITTEN BROTHERS CHRYSLER DODGE JEEP RAM (10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 378-0707) WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPER WAS DEFECTIVE. THE REPAIRS WERE COMPLETED, BUT THE CONTACT HAD NOT YET RETRIEVED THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154709November 29, 2018
STEERING
THERE IS A LOT OF PLAY IN THE STEERING AND IT'S VERY DIFFICULT TO KEEP THE VEHICLE STRAIGHT. IT SEEMS TO FLOAT ALL OVER THE ROAD AND REQUIRES CONSTANT STEERING CORRECTION. THIS HAS ALMOST CAUSE MULTIPLE ACCIDENTS. CITY AND HIGHWAY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154716November 29, 2018
ELECTRONIC STABILITY CONTROL (ESC)
RADIO SCREEN SHOWS "DISPLAY HOT" VERY OFTEN. ENTIRE DASHBOARD IS EXTREMELY HOT TO THE TOUCH. IF YOU TOUCH THE VENTS, THE HEATED VENT WILL BURN YOUR FINGER. THERE IS A BURNING RUBBER SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154791November 29, 2018
STEERING
DEATH WOBBLE HAPPENED TWICE AT SPEED OF 70-75 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154823November 29, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
DRIVING ON HIGHWAY, WHEN TRYING TO SLOW DOWN AND APPLYING BRAKES VEHICLE WAS VEERING TO THE RIGHT. ALMOST WENT OFF ROAD AND HIT GUARD RAIL. VEHICLE ALSO HAS AN ISSUE WITH STEERING ON STRAIGHT AWAYS WANTS TO WANDER ALL OVER HIGHWAY, HAD TIRES/WHEELS/AND ALIGNMENT INSPECTED EVERYTHING CAME BACK FINE NO ANSWER FOR WHY VEHICLE WANDERS AND VEHICLE CONSTANTLY GOES RIGHT WHILE BRAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154879November 29, 2018
STEERING, SUSPENSION
CHANGING LANES ON HIGHWAY AT 65 MPH LOST TOTAL CONTROL OF FRONT END. VIOLENT SHAKING AND NEARLY CRASHED. STEERING WHEEL VIOLENTLY SHAKING AND COULD NOT STEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154554November 28, 2018
STEERING, SUSPENSION
WAS DRIVING ON INTERSTATE. GOING ABOUT 60 MPH STEERING WHEEL LOCKED UP AND BEGAN TO SHAKE AGGRESSIVELY. HAD NO CONTROL OF VEHICLE. HAD TO APPLY BRAKES AND GET IT DOWN TO 40 MPH BEFORE STEERING WILL UNLOCK. VEHICLE NOW IN JEEP DEALERSHIP WITH NO RESOLUTION. IN ADDITION I'VE HAD SHOOTING PAIN DON BACK FROM AGGRESSIVE SHAKING.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11154645November 28, 2018
STEERING, UNKNOWN OR OTHER
WHEN DRIVING AT HIGHWAY SPEEDS STEERING SEEMS LOOSE AND NOT VERY RESPONSIVE. IT TAKES A GOOD DEAL OF TURN IN THE WHEEL FOR IT TO MOVE THE WHEELS A LITTLE. IF YOU HAVE TO MOVE QUICKLY THE WHEEL DOES NOT REACT. I FEEL IT IS UNSAFE BECAUSE IF YOU NEEDED TO GET OUT OF THE WAY AND MOVE THE WHEEL IT DOES NOT RESPOND, IN MY OPTION THE STEERING IS TOO LOOSE AND DOES NOT HAVE ANY RESISTANCE BEHIND THE WHEEL AND IS DANGEROUS AND COULD CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154398November 28, 2018
STEERING
JUST PURCHASED A NEW JEEP WRANGLER JL RUBICON AND IT HAS MAJOR STEERING ISSUES. ALMOST IMPOSSIBLE TO KEEP THE CAR IN A STRAIGHT LINE DUE TO EXCESSIVE PLAY IN THE STEERING. ON A WINDY DAY IT ACTUALLY DANGEROUS AND ON ONE OCCASION I ALMOST HIT A GUARDRAIL ON THE INTERSTATE. THE WANDERING IS MOST NOTICEABLE ON THE INTERSTATE. THIS IS NOT CAUSED BY ANY SPECIFIC ROAD SURFACE. I WANTED TO DOCUMENT THIS JUST IN CASE SOMETHING HAPPENS TO ME OR MY VEHICLE. THERE ARE THOUSANDS OF OTHER WRANGLER OWNERS 2018 JL MODEL THAT ARE HAVING THE SAME ISSUE. I ONLY HAVE 2500 MILES BUT ANOTHER ISSUE THAT I HAVEN'T YET EXPERIENCED IN MY JEEP YET BUT THERE IS A DANGEROUS SHIMMY WHEN HITTING BRIDGE OVER PASSES, EXPANSION JOINT IN THE ROAD WHEN YOUR GOING 55-65 MPH. WOULD BE NICE IF GOVT COULD STEP IN AND ACCELERATE THE FIX AND MAKE FIAT CHRYSLER FIX THESE JEEPS BEFORE SOMEONE IS KILLED DRIVING THEIR JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154409November 28, 2018
STEERING
'TAKATARECALL' STEERING WHEEL STUCK ON VEHICLE WHILE DRIVING ON HIGHWAY TO LEFT SIDE CAUSING ME TO ALMOST GOING OFF SIDE OF ROAD HAD TO JERK STEERING WHEEL BACK ALMOST LOSING CONTROL, WAS ABLE TO KEEP CONTROL WITH BOTH HANDS ON WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154473November 28, 2018
STEERING, SUSPENSION, WHEELS
UA5/NHTSA 18V-675 TRACK BAR WELD RECALL. I HAD THE REQUIRED INSPECTION DONE TWO WEEKS AGO, BUT DEALER WON'T DO THE WELDING. I HAVE BEEN TRYING TO MAKE JEEP CUSTOMER SERVICE MAKE THE LOCAL DEALER FIX THIS VERY SERIOUS ISSUE, BUT NOTHING HAPPENS. I'VE EVEN TRIED A DEALER 1 HOUR 40 MINUTE DRIVE FROM ME HERE IN ARIZONA, THEY WON'T DO IT EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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