Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11157070December 8, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
BOUGHT JEEP JL 2018 BRAND NEW, I HAVE NOTICED ON AT LEAST THREE OCCASIONS THAT WHEN DRIVING ON REGULAR ROADS, STREETS, AT SPEEDS OF 25-45 MPH AND COMING TO A COMPLETE STOP, AT A LIGHT, OR STOP SIGN, OR STOPPING FOR A CAR IN FRONT OF YOU, AFTER TAKING YOUR FOOT OFF THE GAS, APPLYING THE BRAKE, JUST BEFORE YOU COME TO A COMPLETE STOP THE JL LUNGES FORWARD, WHILE YOU ARE STILL ON THE BRAKE. COULD THIS BE SOMETHING WRONG WITH THE ECM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156938December 8, 2018
STEERING
CLICKING NOISE FROM FRONT DRIVERS SIDE WHEN TURNING AT LOW SPEEDS. BALL JOINT RETAINER BOLTS OUT OF TORQUE SPEC FROM FACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156960December 8, 2018
STEERING
PURCHASED NEW IN JULY 2018. CURRENTLY HAS 5,800 MILES TRAVELED. I HAVE EXPERIENCED THE SEVERE "DEATH WOBBLE" THREE TIMES. ONCE AT 65MPH WHEN I HIT A ROUGH EXPANSION JOINT IN A BRIDGE. THE OTHER TWO AT ROUGHLY THE SAME SPEED, AND I HIT BUMPS IN THE HIGHWAY. IN READING THE PROBLEMS OTHER OWNERS HAVE EXPERIENCED, I DID TRY LOWERING AIR PRESSURE IN THE TIRES. THEY WERE ALL INFLATED AT THE HIGH END OF THEIR RANGE FOR WINTER. I LOWERED EACH ABOUT 10% - AND I HAVE NOT HAD ANY WOBBLES SINCE. THIS MAY BE A COINCIDENCE OBVIOUSLY. WHAT IS BAD ABOUT ALL THIS IS THAT MY WIFE WILL NOT DRIVE THE JEEP SINCE SHE WAS A PASSENGER DURING A DEATH WOBBLE. I DO NOT FEEL ANY PROBLEMS WITH ALIGNMENT. I HAVE NOT HAD THE JEEP OFF ROAD YET, SO NO STRESS ON THE SUSPENSION OUTSIDE OF NORMAL DRIVING CONDITIONS. AND I HAVE NOT EVEN DRIVEN MORE THAN AROUND THE BLOCK IN FULL 4 WHEEL DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156970December 8, 2018
STEERING
2018 JEEP WRANGER JL SPORT 2 DOOR HAS 1500 MILES, STOCK FROM THE FACTORY, NO MODIFICATIONS AND I EXPERIENCED THE "DEATH WOBBLE" ON THE HIGHWAY - AT ABOUT 70 MPH I WENT OVER A BUMP IN THE HIGHWAY AND THE JEEP STARTED SHAKING VIOLENTLY, LUCKILY NO ONE AROUND ME AND AS I SLOWED TO APPROX 40 MPH IT STOPPED. I PULLED OFF TO CHECK EVERYTHING. I HAD NEVER HEARD OF THIS SO CLEARLY I WAS VERY SHOOK UP. I HAVE SINCE CALLED THE DEALER I BOUGHT IT FROM AND THEY ARE GOING TO TAKE A LOOK NEXT WEEK. VERY CONCERNED ABOUT THE SAFETY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156731December 7, 2018
STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. AFTER THE VEHICLE WAS PURCHASED BRAND NEW ON SEPTEMBER 23, 2018, THE CONTACT STATED THAT THE STEERING WAS MALFUNCTIONING AND THE VEHICLE WOULD NOT REMAIN CENTERED WHILE DRIVING. THE VEHICLE WAS TAKEN TO STERLING CHRYSLER JEEP DODGE RAM (5504 I-49 FRONTAGE RD, OPELOUSAS, LA 70570). THE DEALER TEST DROVE THE VEHICLE, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WENT TO ANOTHER UNKNOWN DEALER AND THEY DETERMINED THAT THE VEHICLE WAS OUT OF ALIGNMENT. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED THAT THEY WERE CONDUCTING AN INVESTIGATION. THE FAILURE MILEAGE WAS 2,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156874December 7, 2018
STEERING
AROUND 10,000 MILES THE 'DEATH WOBBLE' STARTED. IT HAPPENS ALMOST DAILY. WHEN DRIVING ON THE HIGHWAY BETWEEN SPEEDS OF 55-75 THE FRONT END AND STEERING WHEEL WILL VIOLENTLY SHAKE. IT WILL STOP IF I SLOW DOWN SIGNIFICANTLY, WHICH ISN'T ALWAYS SAFE ON THE HIGHWAY. WHILE IT HAPPENS ONLY DAILY, IT DOES NOT LAST LONG WHEN IT DOES HAPPEN. THIS NEVER HAPPENED THE FIRST 10K MILES, AND NOW ALMOST EVERY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156583December 6, 2018
STEERING
MY DAUGHTER WAS DRIVING MY 2018 JEEP WRANGLER JL TO AL A MONTH AGO AND EXPERIENCED THE "DEATH WOBBLE". SHE DID NOT LOSE CONTROL OF THE JEEP AND MADE IT THERE FINE. TODAY, MY WIFE WAS DRIVING THE JEEP UP I-85 FROM DOWNTOWN ATLANTA, WENT OVER A SEAM IN THE ROAD AT 70 MPH (SPEED LIMIT) AND ALMOST LOST CONTROL OF JEEP AND SWERVED INTO ADJACENT LANE ALMOST SIDESWIPING ANOTHER CAR WHEN SHE EXPERIENCED THE 'DEATH WOBBLE'. SHE WAS SO UPSET, SHE PULLED OFF THE INTERSTATE IN TEARS. I HAVE SENT E-MAILS TO JEEP HQ AND DEALER I PURCHASED JEEP FROM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156101December 5, 2018
STEERING, SUSPENSION
WHEN TRAVELING HIGHWAY SPEEDS TYPICALLY BETWEEN 70-75 AND THE JEEP HITS A BUMP. THE ENTIRE CAR WOBBLES FAIRLY SIGNIFICANTLY FOR A SECOND OR TWO. IT STOPS WOBBLING WHEN YOU TAKE FOOT OFF THE ACCELERATOR. THE DEALER EXAMINED THE CAR AND BELIEVES IT TO BE SAFE. I HAVE DRIVEN MANY JEEPS OVER THE YEARS AND NEVER EXPERIENCED THIS. IT DOES NOT SEEM SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155834December 4, 2018
STEERING, SUSPENSION
WHEN HITTING A BUMP ON THE HIGHWAY (FOR EXAMPLE- BRIDGE SEAMS) AT HIGHWAY SPEEDS (45 MPH+) THE JEEP WILL SHUDDER AND SHAKE, PARTICULARLY THE STEERING WHEEL & FRONT END AT TIMES; SOMETIMES WHEN HITTING A SERIES OF BUMPS THE SHUDDERING WILL INTENSIFY AND IS MORE DIFFICULT TO STOP. THE ONLY WAY TO STOP THE SHUDDERING IS TO SLOW DOWN TO SPEEDS THAT ARE POTENTIALLY UNSAFE ON THE HIGHWAY - <30 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155932December 4, 2018
SUSPENSION
STEERING LOOSE OR NOT TIGHT. VEHICLE WANDERS ALL OVER THE ROAD. WILL NOT TRACK STRAIGHT. HAS TO MUCH PLAY IN THE STEERING. YOU CAN MOVE THE STEERING WHEEL BACK AND FORTH ABOUT ONE INCH AND NO RESPONSE IN THE STEERING. ALWAYS CHASING THE VEHICLE TO KEEP IN ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155977December 4, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
ON 10-10-18 (15000MILES) I STARTED TO EXPERIENCE A DEATH WOBBLE THAT WAS GETTING WORSE VERY QUICKLY. I TOOK IT TO MY DEALERSHIP AND THEY HAD IT FOR 31 DAYS. THEY SAID IT WAS A PROBLEM IN ONE OF MY TIRES. I DROVE IT 200 MORE MILES AND IT STARTED AGAIN. I CALLED THEM BACK AND THEY TOLD ME THAT CRYSTLER SAID THERE WAS NO FIX FOR IT AND IT WAS STILL SAFE. AS IT CONTINUED TO GET WORSE, I CALLED CRYSTLER, AND THEY HAD THEIR TECH REACH OUT TO MY DEALERSHIP (TOOK 3 WEEKS). THEY SAID THEY NEEDED TO INSTALL AN AFTER MARKET STABALIZER BAR, WHICH THEY DID - AND AS I DROVE AWAY AND ON TO THE INTERSTATE THE JEEP WENT VIOLENTLY OUT OF CONTROL AND I WAS ALMOST HIT BY 4-5 OTHER VEHICLES ON THE INTERSTATE. I WAS ALMOST KILLLED. I DROVE RIGHT BACK TO THE DEALERSHIP AND EXPLAINED AS I WAS SHAKING WITH TEARS FROM FEAR. THIS HAS BEEN ALMOST 2 MONTHS AND THEY ARE REFUSING TO GIVE ME A LOANER. MY RESPONSES AND LACK OF URGENCY ON THIS IS BEYOND LEGAL. I AM NOT SAFE IN A $50K BRAND NEW VEHICLE. PLEASE SOMEONE DO SOMETHING ABOUT THIS VERY SOON, IT ISN'T JUST JEEP OWNERS, IT IS WHOMEVER MIGHT BE DRIVING AROUND THEM ON INTERSTATES AND HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155795December 3, 2018
STRUCTURE:BODY
TRAVELING ABOUT 60 MPH ON A RURAL TWO LANE ROAD A TRUCK APPROACHING FROM OPPOSITE DIRECTION PUSHED WIND INTO FRONT OF THE JEEP CAUSING HOOD TO FLUTTER UP APPROX ONE INCH. STARTLING ME DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155754December 3, 2018
STEERING, UNKNOWN OR OTHER
DEATH WOBBLE. BOUGHT BRAND NEW 2018 JEEP SAHARA IN JUNE. 12/1/2018 HIT A BUMPY ROAD AND WENT INTO A VIOLENT SHAKE. IT DID IT TWICE MORE LATER THAT DAY ON 12/2 IT DID THIS AGAIN. ALL AT SPEED 55-80 THE SHAKING IS SO BAD IT IS HARD TO CONTROL VEHICLE. YOUR HANDS WILL BE NUMB AFTER TRYING TO HOLD THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155434December 2, 2018
STEERING, SUSPENSION
MY 2 MONTH OLD SAHARA HAS EXPERIENCED VIOLENT SHAKING AND VIBRATIONS THROUGH THE STEERING/SUSPENSION SYSTEM ON MULTIPLE OCCASIONS. THE CAR IS NOT SAFE TO DRIVE. I DELIVERED MY SAHARA TO THE DEALER, AUTO WORLD OF PETALUMA ON 10/29. AUTO WORLD KEPT MY CAR TO ADDRESS THE PROBLEM RETURNING IT AFTER REPLACING THE TIRES ON 10/8. ON 10/9 MY CAR AGAIN EXPERIENCED WHAT I NOW KNOW IS CALLED 'DEATH WOBBLE.' I TOOK MY CAR OUT ON THE MORNING OF 10/10 AND AGAIN EXPERIENCED 'DEATH WOBBLE.' BECAUSE AUTO WORLD TOLD ME IT COULD NOT REPLICATE THE DEATH WOBBLE IN MY CAR I TOOK IT OUT ON THE FREEWAY AND MADE TWO VIDEO TAPES OF THE STEERING WHEEL DURING DEATH WOBBLE. I THEN RETURNED MY CAR TO THE SERVICE MANAGER AT AUTO WORLD AND SHOWED HIM THE VIDEOS. THE SERVICE MANAGER TOLD ME HE AFTER SEEING THE VIDEO THAT HE THOUGHT JEEP HAD RESOLVED THE DEATH WOBBLE PROBLEM WITH JEEP'S YEARS AGO. THAT WAS THE FIRST TIME I HAD HEARD THE TERM DEATH WOBBLE. I TOLD THE MANAGER WHERE TO TAKE THE CAR TO EXPERIENCE DEATH WOBBLE. DEATH WOBBLE INITIATED IN MY CAR WHILE TRAVELING AT FREEWAY SPEEDS WHEN ENCOUNTERING ANY TYPE OF CHANGE OF CONDITIONS LIKE GOING FROM AN ASPHALT TO CONCRETE SURFACE AT A BRIDGE OVERPASS/UNDERPASS ON THE FREEWAY. AFTER RETURNING MY CAR TO THE SERVICE MANAGER ON 11/10 I WAS DIRECTED TO SEVERAL DIFFERENT JEEP COMPLAINT TEAMS. I WAS ALTIMATELY PUT IN CONTACT WITH REPRESENTATIVE FORD FROM THE JEEP RESOLUTION TEAM IN DALLAS TEXAS. FORD TOLD ME TO BE PATIENT AS IT WOULD TAKE HIM 1 TO 30 DAYS TO ADDRESS MY CLAIM. I ORIGINALLY SPOKE WITH FORD ALMOST 3 WEEKS AGO. I VOLUNTEERED TO SEND HIM MY VIDEOS AND EMAILS WITH THE DEALER HOWEVER HE DECLINED TO ACCEPT THEM AND WOULD NOT GIVE ME CONTACT INFORMATION WHERE I COULD SEND THE MATERIAL I HAD ACCUMULATED. DESPITE MULTIPLE CALLS TO FORD I HAVE NOT HEARD FROM HIM SINCE 11/20. MY CAR FOR WHICH I PAID CASH IS NOT SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155447December 2, 2018
STEERING, SUSPENSION, WHEELS
VIOLENT SHAKING WHEN ON THE HIGHWAY. THIS OCCURS WHEN I HIT AN UNEVEN BUMP GOING AROUND 70 MPH. FEELS VERY DANGEROUS AND LASTS FOR MINUTES. THIS FORCED ME TO SLOW DOWN CONSIDERABLY ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155454December 2, 2018
STEERING, SUSPENSION
I MADE AN ERROR ON THE DATES ON MY EARLIER SUBMISSION, COMPKAINT NUMBER 11155434. IN THE 4TH SENTENCE I SAID 10/8, IT SHOULD BE 11/8. IN THE 5TH SENTENCE I SAID 10/9, IT SHOULD BE 11/9. IN THE 6TH SENTENCE I SAID 10/10, IT SHOULD BE 11/10. I PURCHASED MY SAHARA FROM AUTO WORLD ON A FULLY PAID CASH BASIS AS A NEW VEHICLE UNDER FULL FACTORY WARRANTY ON 9/1/2018. THE EVENTS REPORTED WERE FIRST EXPERIENCED ON 10/27/2018 ALTHOUGH THE DEATH WOBBLE HAS HAPPENED MULTIPLE TIMES SINCE 10/27/2018. AUTO WORLD HAS HAD MY CAR IN ITS SHOP SINCE 10/29/2018 FOR ALL BUT THE LATE AFTERNOON OF 11/8, 11/9 AND THE MORNING OF 11/10. AUTO WORLD STILL HAS MY CAR. I CAN NOT AND WILL NOT DRIVE MY PAID FOR CAR WITH MY GRAND CHILDREN OR ANYONE ELSE IN THE CAR DUE TO THE GRAVITY OF THE PROBLEM AND SAFETY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155523December 2, 2018
UNKNOWN OR OTHER
MISSING WELDS AND VERY POOR AND INCOMPLETE WELDS ON THE FRAME HORNS. WAS REPLACING FRONT BUMPER AND NOTICED A WELD THAT BURNED RIGHT THROUGH THE METAL IN THE FRAME AND LEFT A HOLE THROUGH THE METAL ALLOWING THE WEATHER AND ELEMENTS TO PENETRATE THE INSIDE OF THE FRAME. UPON FURTHER INSPECTION, I ALSO FOUND INCOMPLETE WELDS AND WELDS THAT WERE MISSING COMPLETELY ON ONE FRAME HORN THAT WERE ALL PRESENT ON THE EXACT SAME FRAME HORN LOCATED ON THE OTHER SIDE OF THE FRAME. ON THE FRAME HORN MISSING THE WELDS, THE METAL PLATES SUPPORTING THE FRAME HORN WERE NOT FLUSH OR EVEN, THE PLATE WAS CROOKED. ON THE FRAME HORN WHERE THE WELDS WERE PRESENT, THE PLATE WAS FLUSH AND EVEN. THIS IS THE LOCATION WHERE THE BUMPER IS BOLTED TO THE FRAME TO PROTECT THE FRONT OF THE VEHICLE. THE WELDS COULD NOT BE SEEN UNLESS THE BUMPER WAS REMOVED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155293December 1, 2018
ELECTRICAL SYSTEM
CHECK ENGINE LIGHT COME ON AFTEN, HAVE TO UNHOOK MY BATTERY TO TURN OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155295December 1, 2018
STEERING
MY NEW JL HAS 2600 MILES ON IT AND I'VE HAD ISSUES WITH THE AMOUNT OF PLAY (COUPLE INCHES OF FREE PLAY) MOST NOTICEABLE ON THE HIGHWAY. IT FLOATS BACK AND FORTH, REQUIRING CONSTANT CORRECTION. I HAD A 2.5' LIFT INSTALLED, AND FIRST THOUGHT THIS WAS THE ISSUE. AFTER READING ALL THE ACCOUNTS OF STEERING, MINE IS EXACTLY AS PEOPLE ARE DESCRIBING. I'VE HAD THE LIFT LOOK AT, ALIGNMENT REDONE, WHEELS BALANCED, AND STILL SEEMS SLOPPY AND UNSAFE. MY PARTICULAR VIN DOES NOT SHOW IT ON THE RECALL, BUT THIS IS HORRIBLY DANGEROUS. I'M DRIVING HOME TO SEE MY FOLK IN A COUPLE DAYS AND AM SCARED OF MY 40K NEW JEEP. PLEASE MAKE THEM DO A FULL RECALL TO INVESTIGATE ALL STEERING ISSUES. I'VE ALSO EXPERIENCED A 'SHIMMY SHAKING ' WHILE ON HIGHWAY SPEEDS TURNING AND WEIGHT SHIFTS. NOT LIKE A VIOLENT DEARH WOBBLE, BUT STILL COMPLETELY SHAKING THE JEEP. I SUPPOSE IF WHILE ON MY DRIVE HOME NEXT WEEK I CRASH, LET THIS BE A WARNING AND EYE OPENER THAT THERE IS SOMETHING DEFINITELY NOT SAFE ABOUT IT. I DON'T HAVE HAVE AN ALTERNATIVE TO DRIVING SOMETHING ELSE. NOR SHOULD WE HAVE TO BE WORRIED ABOUT DRIVING OUR VERY EXPENSIVE NEW VEHICLES..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155316December 1, 2018
STEERING
THERE IS A DEAD SPOT IN THE STEERING AT CENTER . WHEN I'M DRIVING I HAVE TO CONSTANTLY CORRECT THE STEERING TO MAKE IT GO STRAIGHT . THE PROBLEM GETS WORSE AT HIGHER SPEEDS . THE VEHICLE WONDERS AND I'M SURE IT LOOKS LIKE THERE'S A DRUNK DRIVER BEHIND THE WHEEL . I CAN MOVE THE STEERING WHEEL 15 DEGREES BACK AND FORTH IN EITHER DIRECTION WHILE DRIVING AND NOT GET A RESPONSE FROM THE STEERING . THAT'S THE DEAD SPOT . THIS MAKES IT DIFFICULT TO KEEP THE VEHICLE IN A LANE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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