Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11161369December 14, 2018
STEERING
THERE WAS ALREADY A RECALL ON THE STEERING BOX. I HAD IT REPLACED WITH THE PART NUMBERS ENDING IN ( AD ). THAT WAS THE PRESCRIBED PICS FROM THE DEALER. HOWEVER THE DEATH WORBBLE, IS BACK. THE DEALERSHIP WAS NOTIFIED AND SAID THEY WOULD ORDER ANOTHER STEER BOX AND REPLACE THAT ONE. THE FIX FOR THIS. MAY NOT BE WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161429December 14, 2018
STEERING, SUSPENSION, UNKNOWN OR OTHER
WHILE DRIVING AT HWY SPEEDS AND HITTING A BUMP IN THE ROAD THE FRONT RIGHT OF THE JEEP START TO WOBBLE VIOLENTLY. THE ONLY WAY TO STOP IT IS TO SLOW DOWN TO 35-40 MPR. THIS IS VERY DANGEROUS TO DO IN THE MIDDLE OF THE HWY. INITIALLY FELT LIKE A FLAT TIRE. I BROUGHT IT TO THE DEALERSHIP AND THEY CAN NOT REPLICATE THE WOBBLE AND CHECKED "EVERYTHING" THIS HAPPENED AT HIGH SPEEDS, 5 PEOPLE IN THE CAR AND DOG IN THE BAG. I AM DISAPPOINTED THAT THERE IS NOT A FIX FOR THIS ESPECIALLY IN A NEW MODEL JL. I PURCHASED BRAND NEW IN JUNE AND HAVE MADE NO MODIFICATION TO THE JEEP.IF SOMEONE WAS TO PANIC DURING THIS EVENT IT COULD BE LIFE THREATENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161223December 13, 2018
STEERING, SUSPENSION
MY PROBLEM HAS BEEN HAPPENING SINCE MID-NOVEMBER. THE PROBLEMS IS THAT AT HIGHWAY SPEEDS IF I HIT A BRIDGE JOIST OR A SEAM IN THE HIGHWAY, THE STEERING WHEEL SHAKES VIOLENTLY BACK AND FORTH AND I HAVE TO SLOW DOWN. THE DEALER AND JEEP HAVE SAID IT WAS THE STEERING STABILIZER, BUT I'VE HAD TWO REPLACEMENTS AND THE SAME THING CONTINUES TO HAPPEN. IT IS ESPECIALLY BAD IF THE BUMP IS ON A CORNER AND ONE TIRE HITS IT BEFORE THE OTHER. I'VE ALMOST LOST CONTROL SEVERAL TIMES. THIS HAPPENS AT SPEEDS OF AROUND 45+ MPH. IT IS DEFINITELY A SCARY SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161243December 13, 2018
STRUCTURE:BODY
FRAME WELD DEFICIENCIES ON 2018 JL JEEP WRANGLER RUBICON 4DR BUILT 01/31/18 SUMMARY A DEFECT PETITION WAS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) REQUESTING A FORMAL INVESTIGATION OF MODEL YEAR 2018JL JEEP WRANGLER VEHICLES FOR THE EXISTENCE OF WELD RELATED SAFETY DEFECTS LOCATED ON THE VEHICLE FRAME. THE PETITIONER ALLEGES WIDESPREAD WELD DEFECTS ACROSS "NEARLY ALL" 2018 JEEP WRANGLER (SPECIFICALLY JL FAMILY CODE) VEHICLE FRAMES. THE PETITION DESCRIBES A BROAD LIST OF FRAME WELD DEFICIENCIES, INCLUDING POROUS WELDS, EXCESSIVE SLAG, LACK OF WELD PENETRATION, OVER PENETRATION OF WELDS, OVERWELD OR WELD DRIP, AND WELD SPLASH. THE WELD DEFECTS ARE ALLEGEDLY LOCATED AT A VARIETY OF LOCATIONS ON THE FRAME ASSEMBLY INCLUDING THE TRACK BAR BRACKET WELDS THAT HAVE BROKEN AND RESULTED IN STEERING CONCERNS (SEE NHTSA SAFETY RECALL 18V-675). THE PETITIONER ALLEGES THAT THE EXISTENCE OF THE DESCRIBED WELD DEFECTS COULD RESULT IN "CATASTROPHIC FAILURE." THIS DEFECT PETITION HAS BEEN OPENED TO EVALUATE THE ISSUE AND DETERMINE WHETHER TO GRANT OR DENY THE PETITIONER'S REQUEST. THE COMPLAINTS (VOQ REPORTS) CITED ABOVE CAN BE REVIEWED AT NHTSA.GOV UNDER THE FOLLOWING REFERENCE (ODI) NUMBERS: 11140057, 11076098. NOTE: WE HAVE THE SAME ISSUE! WE OPENED 2 FCA CASES # 35210825 09/25/18) AND # 7245792 ON 10/22/18 (ALL ARE WITH THE FCA PREMIUM PREMIER TEAM CASE MANAGER. THE DEALERSHIP HAS NOT FOLLOWED UP - WE ESCALATED AND THEY ARE TO SCHEDULE A FCA REP TO COME TO THE DEALERSHIP. NO RESPONSE FROM DEALERSHIP SINCE 11/27/18 AFTER MUTIPLE PHONE CALLS OR E-MAILS. WILL HAVE TO SHOW UP IN PERSON AGAIN. UNBELIEVABLE IN 2018 - THERE IS NO QUALITY CONTROL ON THE MOST IMPORTANT PART OF THE VEHICLE - THE FRAME. NO OTHER REPUTABLE MANUFACTURER WOULD ALLOW THIS - JEEP NEEDS TO CORRECT, REFUND (BUY BACK THE VEHICLES) , OR REPLACE WITH NEW ONES CORRECTLY MANUFACTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161264December 13, 2018
VISIBILITY/WIPER
AIR FLOW FOR THE DEFROST DOES NOT GO INFRONT OF THE DRIVER SIDE OF THE WINDOW. WINDOW DOES NOT DEFROST OR DEFOG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161276December 13, 2018
STEERING
THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL CAUSING YOU TO CONSTANTLY MAKE CORRECTIONS JUST TO KEEP THE VEHICLE IN THE LANE. ITS VERY DIFFICULT TO MAINTAIN LANE POSITION IF YOU HIT A BUMP OR GROOVE IN PAVEMENT WHEN TRAVELING AT SPEEDS OVER 40MPH. THE DEALERSHIP STATES IT'S A "LIFTED JEEP THING" HOWEVER THE VEHICLE WAS BOUGHT NEW AS EQUIPPED AND OWNERS WITHOUT LIFTS REPORT THE SAME ISSUES. THE DIS-REGARD FOR SAFETY BY JEEP FCA IS DEEPLY CONCERNING AS THEY ARE NOT ASSISTING CURRENT OWNERS WITH A RESOLUTION (MY DEALERSHIP DENIES THE ISSUE COMPLETELY) AND THEY CONTINUE TO PUT MORE OF THESE DIFFICULT TO CONTROL VEHICLES ON THE ROAD. PLEASE HELP DRIVE AN INVESTIGATION BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160937December 12, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
I BOUGHT THIS WRANGLER JL MODEL NEW THIS PAST SUMMER. SINCE THAT TIME I HAVE EXPERIENCED 3 SEPARATE OCCASIONS WHERE THE FRONT END SHAKES UNCONTROLLABLY WITH THE STEERING WHEEL SHAKING BACK AND FORTH. THIS OCCURRED ONCE ON A MULTIPLE LANE ROAD TRAVELING APPROXIMATELY 45MPH AND ONCE ON A HIGHWAY TRAVELING APPROXIMATELY 70MPH. I HAVE BEEN TOLD BY THE JEEP DEALER THIS IS TERMED A "DEATH WOBBLE."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160942December 12, 2018
STEERING, SUSPENSION
AT 3 MONTHS OLD AND 3000 MILES, MY 2018 JL STARTED EXHIBITING THE "DEATH WOBBLE" SYMPTOMS. IT ALWAYS HAPPENS AT A SPECIFIC HIGHWAY SPEED--BETWEEN 55-70 MPH WHEN I HIT CERTAIN EXPANSION JOINTS ON THE HIGHWAY. I FEEL IT IN THE WHEEL, AND IT OSCILLATES THROUGHOUT THE FRONT END OF THE VEHICLE. I HAVE TO SLOW DOWN FOR IT TO STOP. IF I DON'T SLOW DOWN OR PULL TO THE RIGHT OF THE HIGHWAY, IT ESCALATES INTO A VIOLENT SHAKE. THE VEHICLE IS COMPLETELY STOCK WITH NO MODIFICATIONS. IT HAS NEVER EVEN BEEN OFF THE ROAD. IN RESPONSE, FCA ISSUED A REPLACEMENT STEERING STABILIZER. THE REPLACEMENT STABILIZER MASKED THE ISSUE FOR THREE WEEKS, BUT NOW THE WOBBLE IS COMING BACK JUST AS IT HAD BEFORE. AGAIN, TO STOP THE VEHICLE I HAVE TO SLOW DOWN TO 40-50 MPH ON THE HIGHWAY. THIS IS EXTREMELY DANGEROUS, AND FCA IS BEING INCREDIBLY RELUCTANT TO ACKNOWLEDGE AND ADDRESS THIS SERIOUS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160976December 12, 2018
STEERING, UNKNOWN OR OTHER
BRAND NEW JEEP WRANGLER WOULD SHAKE VIOLENTLY WHEN HITTING A SMALL BUMP WHEN TRAVELING ON HIGHWAYS. LOOKED UP SYMPTOMS AND IT SOUNDS LIKE WHAT IS CALLED A "DEATH WOBBLE". HAD TO SLOW DOWN TO UNDER 30 MPH TO GET IT TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161035December 12, 2018
STEERING
WHILE DRIVING DOWN HIGHWAY BEGINNING TO GO AROUND LEFT-HAND CURVE, WHEN YOU START TO TURN STEERING WHEEL TOWARD THE LEFT, IT WILL NOT TURN. TO GET THE VEHICLE TO TURN TO THE LEFT, YOU HAVE TO APPLY THE BRAKE, BUT WHEN YOU DO APPLY THE BRAKE, THE STEERING WHEEL RELEASES THE PRESSURE THAT IS HOLDING IT FROM NOT TURNING TO THE LEFT. AS A RESULT THE VEHICLE WILL DART INTO THE ON COMING LANE, HEAD ON TO ON COMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160655December 11, 2018
UNKNOWN OR OTHER
AT HIGHWAY SPEEDS AN EXTREME FRONT END - STEERING VIBRATION (WOBBLE) HAS OCCURRED ON SEVERAL OCCASIONS CAUSING A DANGEROUS SITUATION OF HAVING TO IMMEDIATELY SLOW DOWN ON THE HIGHWAY. I THEN MANEUVER TO THE SIDE OF THE ROADWAY WHERE IT WILL RE-SET AND I CONTINUE ON. THIS CONDITION HAS OCCURRED SEVERAL TIMES OVER THE PAST MONTH AND TWICE YESTERDAY. MY 2018 JEEP WRANGLER HAS 4500 MILES AND I HAVE NOT MADE ANY MODIFICATIONS ON IT SINCE THE JUNE 2018 PURCHASE. WHEN THIS OCCURS THE ENTIRE JEEP SHAKES RATHER VIOLENTLY AND IS AN IMMEDIATE CONCERN AND DRIVING DISTRACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160747December 11, 2018
STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 60 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO C HARPER (2401 MEMORIAL BLVD, CONNELLSVILLE, PA 15425, 724-603-2800) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160760December 11, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE VEHICLE SHIMMIED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SEA VIEW AUTO CORPORATION (810 NJ-35, OCEAN TOWNSHIP, NJ 07712, (732) 774-6500) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT AN INVESTIGATION WOULD BE PERFORMED. THE FAILURE MILEAGE WAS 1,100...*BF CONSUMER STATED JEEP HAS BEEN REPAIRED 3 TIMES AND HAS NOT BEEN FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160784December 11, 2018
STEERING, SUSPENSION, WHEELS
DEATH WOBBLE. EVERY TIME I'M ON THE HIGHWAY, 65-75MPH, AND GO OVER A BRIDGE OR OTHER SLIGHT BUMP. THE STEERING WHEEL AND ENTIRE CAR START SHAKING VIOLENTLY AND I HAVE TO SLOW DOWN TO GET IT UNDER CONTROL. I WON'T LET MY 18 YEAR OLD CHILD DRIVE THE JEEP BECAUSE OF THIS. IT'S QUITEVIOLENT. I WILL PUT THE MOST RECENT DATE, BUT IT HAS HAPPENED SEVERAL TIMES. I'M NOT WHAT ONE WOULD DESCRIBE AS AN UPTIGHT DRIVER BUT THIS SCARED ME. THE JEEP HAS HAD NO MODIFICATIONS FROM DATE OF PURCHASE. TIRE PRESSURE IS EQUAL AND NORMAL. THE MILEAGE IS LESS THAN 8,000. I'VE HAD THE CAR FOR 6MINTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160827December 11, 2018
STEERING
WHEN HITTING BUMP AT HIGHWAY SPEED STEERING BEGINS SHAKE. I HAVE TO SLOW DOWN TO GET IT TO STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160857December 11, 2018
STEERING
IT'S DIFFICULT TO KEEP THE VEHICLE (2018 JEEP RUBICON JL) FROM WEAVING WHEN DRIVING ON THE HIGHWAY. IT'S SCARY DRIVING AT HIGHWAY SPEEDS IN TRAFFIC WHEN THE VEHICLE IS WEAVING. DEALER SAYS THERE ISN'T ANYTHING WRONG WITH THE VEHICLE. THIS VEHICLE WAS PURCHASE NOV 6, 2018 WITH 6 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160565December 10, 2018
SUSPENSION
VIOLENT SHAKING-SEEMS LIKE THE FRONT TIRES ARE ALTERNATING ON AND OFF THE ROADWAY AT HIGH SPEED. IT HAPPENS AFTER HITTING A SMALL UNEVEN AREA ON A HIGHWAY WHILE TRAVELING AT HIGHWAY SPEEDS (70). HAVE TO APPLY THE BRAKE TO BREAK IT OUT OF THE SHAKING.(DOWN TO ABOUT 45MPH). THIS IS SCARY, I AM A WOMAN WITH CHILDREN. THE DATE BELOW IS JUST THE LAST AND THE WORST TIME IT HAS HAPPENED. IT'S BEEN BACK AT THE DEALERSHIP FOR THIS A FEW WEEKS AGO AND TAKEN BACK TODAY FOR THE SAME ISSUE. I DONT BELIEVE JEEP KNOWS WHAT'S WRONG. THE DEALERSHIP IS TRYING TO FIND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160625December 10, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY STEERING WHEEL SHAKES/VIBRATES RAPIDLY MULTIPLE TIMES DAILY AT SPEEDS VERYING FROM 20MPH THROUGH 80MPH. IT HAPPENS WHEN I HIT A BUMP OR SOME KIND OF IREGULAR FORM IN THE ROAD AND IT LAST FROM 5 SECONDS ALL THE WAY TO 35 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157174December 9, 2018
STEERING, SUSPENSION
WHEN HITTING A BUMP ON THE HIGHWAY (FOR EXAMPLE- BRIDGE SEAMS) AT HIGHWAY SPEEDS (55 MPH+) THE JEEP WILL SHUDDER AND SHAKE, PARTICULARLY THE STEERING WHEEL & FRONT END AT TIMES; SOMETIMES WHEN HITTING A SERIES OF BUMPS THE SHUDDERING WILL INTENSIFY AND IS MORE DIFFICULT TO STOP. THE ONLY WAY TO STOP THE SHUDDERING IS TO SLOW DOWN TO SPEEDS THAT ARE POTENTIALLY UNSAFE ON THE HIGHWAY - <30 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157067December 8, 2018
STEERING, SUSPENSION
I PURCHASED THIS 2018 UNLIMITED IN JUNE, BRAND NEW, WITH UNDER 500 MILES IT TOOK TO DRIVE IT FROM MI. AT APPROX. 15,000 MILES I HEARD A RATTLE, THAT SOUNDED LIKE A LOOSE HEAT SHIELD, TOOK IT IN AND TECHS FOUND NOTHING, SAID NO HEAT SHIELDS. WITHIN ABOUT 2 WEEKS I WAS DRIVING ON THE HIGHWAY, AT HIGHWAY SPEED, AS I CAME OVER BRIDGE CROSSINGS MY JEEP WOULD SHAKE UNCONTROLLABLY AND I WAS NOT ABLE TO STEER. AT FIRST IT WOULD ONLY HAPPEN OCCASSIONALLY, THEN IT GOT WORSE, TO THE POINT OF MOVING OUT OF THE LANE I WAS DRIVING IN AND INTO THE BERM AND/OR INTO THE LANE NEXT TO ME. THE WHOLE JEEP WOULD SHAKE UNCONTROLLABLY FOR LONGER THAN 1-3 MINUTES. I DID NOTICE THAT IF CROSSING OVER BRIDGES IN A STRAIGHT AWAY, THE WOBBLE WAS LESS SEVERE THAN IF I WAS IN A SLIGHT CURVE, OR ANGLE. ALSO, I DID NOTICE THAT IF I TOOK MY FOOT OFF THE GAS PEDAL BEFORE, DURING AND FOR A SHORT PERIOD AFTER BRIDGES, THE JEEP DOESN'T HAVE THE WOBBLE AS OFTEN. THIS MAY NEED TO BE CHECKED, THE TECHS ARE REPLACING PARTS THEY ARE BEING TOLD TO BY JEEP, BUT JEEP DOESN'T KNOW WHAT IS CAUSING THE DEATH WOBBLE, MAYBE IT ISN'T DIRECTLY RELAYED TO ONLY THE FRONT STEERING DAMPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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