Jeep Wrangler Complaints (2007)

1,750 consumer complaints on file.

#10249172November 18, 2008
STRUCTURE
I HAVE A 2007 JEEP WRANGLER THAT LEAKS.ALOT. I HAVE HAD IT IN 8 TIMES FOR REPAIRS AND IT ALWAYS STILL LEAKS. THEY HAVE TRIED LITTLE FOAM STRIPS AND EVAN A NEW TOP ALL TO NO AVAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247791November 5, 2008
STEERING
WHILE DRIVING NORTH AT 65MPH IN THE MIDDLE LANE OF A THREE LANE (NORTHBOUND)FREEWAY, A SMALL BUMP WAS ENCOUNTERED AND THE STEERING COLUMN SHOOK VIOLENTLY UNTIL THE VEHICLE WAS BROUGHT TO A COMPLETE STOP, STILL IN THE MIDDLE LANE. THE DEALER SAID IT WAS A STEERING DAMPER PROBLEM ( A KNOWN "TECHNICAL RECALL") AND A "WEAK DAMPER" (PART # 02152001) WAS REPLACED WITH A "HEAVY-DUTY" STEERING DAMPER (PART # 52060058AE). THE VEHICLE WAS RETURNED TODAY AND DRIVEN WITHOUT INCIDENT. THE NATURE OF THE PROBLEM COULD HAVE RESULTED IN SERIOUS ACCIDENT/INJURY BUT DID NOT. THE DRIVER IS NOT AWARE THAT JEEP HAS EVERY ISSUED A RECALL CONCERNING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246812October 27, 2008
SUSPENSION:FRONT, STEERING, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
DRIVE A 2007 4-DOOR WRANGLER. WITHIN 6 MONTHS OF PURCHASE, HIT A SMALL BUMP GOING AROUND 50 MPH ON HIGHWAY. CAR STEERING VIBRATED UNCONTROLLABLY MOVING ABOUT 2-INCHES SIDE TO SIDE. NO SHOULDER AVAILABLE (CAUSED OTHER CARS TO SWERVE AWAY FROM ME) BUT AFTER BREAKING, IT EVENTUALLY STOPPED. ASKED DEALER SERVICE WORKERS (WHILE IT WAS BEING LOOKED AT FOR SECOND RECALL FOR COMPUTER/BREAKS) WHY THIS WAS HAPPENING, THEY CLAIMED "THAT IS WHAT JEEPS DO". HAPPENED 4 MORE TIMES UNTIL A WITNESS FROM THE ROAD PULLED ME OVER TO TELL ME "HE THOUGHT MY RIGHT FRONT WHEEL WAS GOING TO COME OFF." JEEP CLAIMED TO HAVE NEVER HEARD OF IT BEFORE. (THERE ARE WEBSITE ABOUT "DEATH WOBBLE" EVERYWHERE). BROUGHT TO DEALER, FIXED TIE ROD. HAPPENED AGAIN, SAID IT MIGHT BE A BAD TIRE. WILL BE AT MY EXPENSE. CALLED TIRE MANUFACTURER, TO START A FILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245256October 13, 2008
TIRES
WE HAVE HAD 5 FLAT TIRES IN THE LAST MONTH ON A 2007 JEEP WRANGLER UNLIMITED. WE DID NOT FIND ANYTHING IN THE TIRE AND IT NEVER HAS BEEN ANYPLACE THAT THE OTHER VEHICLE DOES NOT GO. TIRES ARE GOODYEAR WRANGLER SR-A P245/75R16. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242929September 19, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION OVER HEATED AND PURGED FLUID ON TO HOT EXHAUST MANIFOLD/CAT CONVERTER. JEEP DID NOT CATCH ON FIRE BUT WAS CLOSE ENOUGH TO CAUSE ALARM IT WAS SEVERELY SMOKING ENOUGH TO ALERT OTHERS DRIVERS WHO WAVED ME OVER. ITS BEEN HAVING SHIFT PROBLEMS SINCE PURCHASED NEW IN 07/07, INCLUDING SEVER SHUDDERING BETWEEN 1-2 SHIFTS AND NOT DOWNSHIFTING UNLESS HOLDING THE THROTTLE DOWN FOR 2-4 SECONDS MAKING IT REALLY HARD TO KEEP UP IN REGULAR TRAFFIC. CURRENT MILEAGE IS 6,200. LOCAL DEALER KEEPS FLASHING THE COMPUTER WITH SOFTWARE UPGRADES BUT NOTHING IMPROVES CONDITIONS. CURRENT WORD FROM DEALER IS THAT "CONDITION COULD NOT BE DUPLICATED / NO 'CODES' STORED". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240942September 4, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE DRIVING UP A STEEP HILL AT APPROXIMATELY 5 MPH, THE CONTACT CONTINUOUSLY APPLIED PRESSURE TO THE BRAKE PEDAL. THE PEDAL WOULD VIBRATE AND THE VEHICLE WOULD NOT SLOW DOWN. AFTER SEVERAL ATTEMPTS, THE CONTACT DEPRESSED THE BRAKE PEDAL DOWN TO THE FLOOR IN ORDER TO STOP THE VEHICLE. NO WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO A MALFUNCTION OF THE WIRING IN THE ABS. THE VEHICLE WAS REPAIRED. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN IDENTICAL FAILURE AND THEY WERE UNABLE TO DETECT THE MALFUNCTION. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 12,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240962September 4, 2008
SUSPENSION:FRONT
VEHICLE: 2007 JEEP WRANGLER 2-DOOR 4X4. THE VEHICLE VIBRATION (FRONT END(?)) HAS EXISTED SINCE PURCHASED IN MARCH 2007 AND WAS REPORTED TO THE DEALERSHIP AT FIRST SERVICE AND SUBSAQUENT SERVICES. AT HIGHWAY SPEEDS THE VEHICLE DEVELOPES A VIBRATION BEGINNING AT 60 MPH THROUGH 65 MPH AND ENDING AT 70 MPH. THE DEALERSHIP HAS REPEATEDLY BALANCED ALL THE TIRES AND STATES THEY ARE WITHIN TOLERANCE. IN JUNE 2008 THE CHRYSLER AREA REPRESENTATIVE CAME AND TOOK THE VEHICLE FOR TEST DRIVES AS WELL AS OTHER LIKE VEHICLES OFF THE LOT. ALL TESTED HAD VIBRATIONS AT APPROXIMATELY THE SAME SPEEDS. IN JULY 2008 CHRYSLER SENT A SUPER TECH. WHO ALSO TOOK THE VEHICLE FOR A TEST DRIVE AS WELL AS OTHER NEW LIKE VEHICLES OFF THE LOT AND THE PROBLEM EXISTED IN ALL VEHICLES. THE CONCLUSION BY BOTH CHRYSLER REPRESENTATIVES IS THAT THE VEHICLE VIBRATION PROBLEM THAT I EXPERANCE IN MY 2007 WRANGLER 2-DOOR 4X4 IS IN FACT INHERENT TO THIS PRODUCT LINE. I PURCHASED THIS VEHICLE FOR THE PURPOSE OF PULLING IT FOUR WHEELS DOWN BEHIND A MOTORHOME AND AT THE 60-65 MPH SPEED RANGE, WHICH IS THE BEST ECOMOMY ZONE FOR A MOTORHOME. A PROBLEM AS I DESCRIBED ABOVE OCCURING AT HIGHWAY SPEED COULD ADVERSELY AFFECT THE HANDLING OF THE VEHICLE DURING PERIODS OF LIMITED TRACTION, WHICH COULD POTENTIALLY RESULT IN AN ACCIDENT ENDANGERING THE LIVES OF THE OCCUPANTS AND OTHERS ON THE ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239137August 21, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER 4X4. ON THREE SEPARATE OCCASIONS, WHILE DRIVING BETWEEN 40-65 MPH, THE VEHICLE WOULD SHAKE OR VIBRATE UNCONTROLLABLY AFTER DRIVING OVER A POTHOLE OR BUMP. THE VEHICLE WAS TAKEN TO A DEALER THREE TIMES, BUT THEY COULD NEVER DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 107,000 AND FAILURE MILEAGE WAS 80,000. UPDATED 09/10/08. *LJ THE SECOND TIME THE INCIDENT HAPPENED, THE DEALER REPLACED A FAULTY DAMPER. UPDATED 09/16/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237190August 6, 2008
STRUCTURE
CONTINUED WATER LEAKS FROM ROOF (BOTH HARD TOP AND SOFT TOP) SHORT OUT ELECTRONICS IN DASHBOARD AND DISABLES THE AIR BAGS AND THE HORN MAKING THE VEHICLE UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237025August 5, 2008
SUSPENSION:FRONT, STEERING
2007 WRANGLER 4- DOOR UNLIMITED. POPPING FELT THROUGH BOTH STEERING COLUMN AND GAS/BRAKE PEDALS WHEN GOING OVER SMALL BUMPS. NO VIOLENT SHAKING LIKE DESCRIBED IN OTHERS...JUST A VERY UNCOMFORTABLE POPPING. THE POPPING HAS BECOME INCREASINGLY MORE NOTICEABLE OVER A PERIOD OF ABOUT 3,000 MILES. THE POPPING IS NOW AUDIBLE. IT HAS BEEN AT JEEP 3 TIMES SO FAR, WITH THE ONLY SOLUTION BEING TO REPLACE THE TIE RODS TO NO AVAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236902August 4, 2008
TIRES:VALVE
TIRE VALVE STEM FAILURES, STEM MDL TR-413, ORIGINAL FACTORY WHEELS/TIRES ON 2007 JEEP WRANGLER PURCHASED IN FEBRUARY 2007. RT FRONT TIRE WENT FLAT WHILE PARKED. NOTICED THE VALVE STEM WAS SEPARATING. CHECK OTHER TIRES AND LEFT FRONT STEM WAS ALSO SPLIT AND HISSED WHEN FLEXED. JEEP DEALERSHIP SAID IT WAS NOT COVERED UNDER WARRANTY AND SAID TO CONTACT TIRE MANUFACTURER WHEN MY SON CALLED THEM. I CALLED AND LEFT MSG FOR DEALERSHIP SERVICE MANAGER WHO NEVER RETURNED CALL. TOOK VEHICLE TO A LOCAL TIRE SHOP AND ALL FIVE STEMS REPLACED. ALL FIVE ARE MDL TR-413. VEHICLE OWNED BY MY SON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234386July 15, 2008
STEERING, SUSPENSION
2007 JEEP WRANGLER UNLIMITED WITH APPROX. 15,000 MILES. WHEN DRIVING BETWEEN 40-50 MPH AND HIT A SMALL BUMP, FRONT END BEGINS A SUSTAINED VIOLENT SHAKING THAT REQUIRES THE VEHICLE BE NEARLY STOPPED BEFORE SHAKING GOES AWAY. HAS HAPPENED FIVE TIMES (HIGHWAY ON RAMP, HIGHWAY OFF RAMP, STRAIGHT DRIVING ON CITY STREET AND ON COUNTY ROAD). INITIAL DEALER RESPONSE WAS THAT THEY HAD NOT HEARD OF THIS BEFORE AND SAID IT DROVE FINE. TWO MORE INCIDENTS AND A PHONE CALL TO THE DEALER AND THEY SAID THAT THERE IS A HUGE PROBLEM WITH THE FOUR DOOR JEEP WRANGLER AND THAT THERE IS A NATIONAL BACK ORDER ON THE STEERING DAMPER. I AM ON THE LIST FOR THESE WHEN THEY BECOME AVAILABLE AT THE END OF THE MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233658July 9, 2008
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT OBSERVED THAT THE VEHICLE WAS DAMAGED ON THE DRIVER SIDE DOOR AFTER BEING SERVICED FOR A RECALL REPAIR BY AN AUTHORIZED DEALER. THE AUTHORIZED DEALER STATED THAT THEY WERE NOT RESPONSIBLE FOR THE DAMAGE. THE VEHICLE HAS NOT BEEN REPAIRED AND THERE HAS BEEN NO RESOLUTION. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 12,084.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232738June 30, 2008
STEERING, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT SHE EXPERIENCED A LOSS OF POWER IN HER VEHICLE. SHE ALSO NOTICED THAT THERE WAS A LOSS OF POWER STEERING AND BRAKE ACCESSIBILITY. WHILE DRIVING 75 MPH, THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED. THE DEALER KEPT THE VEHICLE FOR APPROXIMATELY THREE WEEKS AND DROVE IT FOR 300 MILES; HOWEVER, THEY COULD NOT FIND ANY FAILURES WITH THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WERE TWO RECALLS ON HER VEHICLE, WHICH WERE CORRECTED BY THE DEALER. NHTSA CAMPAIGN ID NUMBER 07V291000 (ELECTRICAL SYSTEM) WAS MOST CLOSELY RELATED TO THE RECENT FAILURE. THE DEALER OFFERED THE CONTACT ANOTHER VEHICLE ON THEIR LOT. THE CURRENT MILEAGE WAS 10,513 AND FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232110June 24, 2008
ELECTRICAL SYSTEM
2007 WRANGLER JK ELECTRONIC THROTTLE CONTROL WARNING ILLUMINATES FOLLOWED BY POWER LOSS WHILE DRIVING INCLUDING COMPLETE ENGINE SHUT-DOWN IN TRAFFIC. DEALER REPLACED ELECTRONIC THROTTLE CONTROL...PROBLEM CAME BACK - DEALER #2 NOW REPLACING E.T.C. WIRING HARNESS. ACCORDING TO BLOGGERS PROBLEM IS COMMON AND WIDESPREAD. ALSO LEARNED CHRYSLER HAD A JULY 2007 RECALL OF 80,000 VEHICLES WHICH I WAS NEVER INFORMED OF OR RECALLED. I'M AFRAID ON THE HIGHWAY AT 55MPH THE ENGINE WILL SHUT DOWN AND I WILL BE HIT FROM BEHIND BY AN 18-WHEELER. I LIVE NEAR AND DRIVE ON I-95 JUST OUTSIDE NYC, ONE OF THE HEAVIEST TRAFFIC AREAS IN THE USA. I NEED HELP/RESOLUTION!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231975June 22, 2008
STRUCTURE:BODY
WATER WAS FIRST NOTICED IN MY VEHICLE WHEN I FIRST CAME OUT OF WORK TO GO HOME. MY VEHICLE WAS PARKED IN A FIRE STATION PARKING LOT OVERNIGHT AS I WORK 24 HOURS AS A FIREFIGHTER. I NOTICED A STRONG MILDEW ODOR AND CHECKED THE FLOORS AND BOTH REAR PASSENGER AND DRIVER SIDE CARPETING WAS SOAKING WET. I THE PULLED UP THE CARPETS AND LET THE WATER DRAIN ONTO THE FLOOR ONCE THIS WAS COMPLETE I THEN PULLED BOTH DRAIN PLUGS AND LET THE WATER DRAIN OUT. THE TOTAL ACCUMULATION WAS APPROXIMATELY 1 1/2 INCHES OF WATER. THIS WAS AFTER A MODERATE RAIN NO HEAVY GUSTS OR ANYTHING OF THE SORTS. I THEN CALLED THE DEALERSHIP WHO THEN REPLACED ALL THE DOOR SEALS. THEY CLAIMED THEY COULD NOT REPEAT THE PROBLEM. AGAIN ON ANOTHER MORNING AFTER ANOTHER RAIN I CAME OUT FROM WORK AND YET AGAIN MORE WATER IN THE SAME LOCATION. I ALSO WENT HOME THAT MORNING AND WATER BEGAN TO LEAK ON ME FROM THE OUTSIDE AND ALSO BEGAN LEAKING ONTO THE DASHBOARD AS WELL AS FROM BOTH A AND B POSTS THIS WATER THEN LEAKED ONTO MY WIFE WHO WAS SITTING IN PASSENGERS FRONT SEAT, THE WATER ALSO BEGAN TO LEAK ONTO MY SON'S ARM WHO WAS SITTING BEHIND ME IN HIS CAR SEAT . ON THE 2 MOST RECENT OCCASIONS THE SAME THING OCCURRED NOW I HAVE WATER ON THE FLOOR BOARDS AS WELL AS UNDER THE FRONT DRIVER SIDE CARPETING THAT IS COMPLETELY SATURATED WITH RAIN WATER. BOTH SEATBELTS ARE WET AS WELL. I AM NOW BRINGING IN THE VEHICLE FOR A THIRD TIME FOR THE SAME PROBLEM HOWEVER, I DID NOT PULL THE DRAIN PLUGS AS TO ALLOW THE DEALERSHIP TO WITNESS THE ALARMING AMOUNT OF WATER THAT LEAKS INSIDE. ANYTIME IT RAINS THIS VEHICLE IS GETTING SATURATED INSIDE. NOW THE INTERIOR SMELLS LIKE A WET DIRTY DOG DUE TO THE WATER ACCUMULATING ON THE CARPETING. THE WEATHER STRIPPING ON THE DOORS HAS BEEN REPLACED TWICE AND EACH TIME WITH NO SUCCESS. THIS VEHICLE THANKFULLY IS GARAGE KEPT WITH THE EXCEPTION OF WORK. THE VEHICLE HAS NEVER BEEN OFF-ROAD AND THE ROOF IS ON SECURELY AND FASTENED CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231643June 19, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE INSPECTION, THE MECHANIC DISCOVERED THAT THE REAR BRAKE PADS WERE WORN. THE FAILURE WAS CORRECTED BY THE DEALER. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 28,981 AND FAILURE MILEAGE WAS APPROXIMATELY 28,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231378June 17, 2008
ENGINE AND ENGINE COOLING:ENGINE
MY VEHICLE HAS BEEN RUNNING POORLY SINCE THE 3RD DAY OF PURCHASE (03/07) AND AT SAFE HIGHWAY SPEEDS, THE ENGINE JUST STALLS..... IT HAPPENS VERY OFTEN, ABOUT 3 TIMES A MONTH......THE DEALERSHIP SAYS THAT IT IS OPERATING WITHIN NORMAL PARAMETERS AND THERE IS NO SOLUTION FOR THIS ISSUE AT THIS TIME.....HUUMMMM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230566June 11, 2008
SERVICE BRAKES, HYDRAULIC
2007 JEEP WRANGLER WITH 28,000 MILES HAS PREMATURE WEAR OF THE REAR BRAKE PADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229571June 2, 2008
STRUCTURE, VISIBILITY:WINDSHIELD WIPER/WASHER
2007 JEEP WRANGLER WITH DEFECTIVE WINDSHIELD WIPER SYSTEM. CONSUMER STATES THAT THE WINDSHIELD WIPER SYSTEM IS DEFECTIVE AND CHRYSLER NEVER INVESTIGATED HIS PROBLEM. *KB THE SAFETY ISSUE PERTAINING TO THE WINDSHIELD WIPER DESIGN, ALLOWS WATER INTO A METAL BOX AREA WHICH BECOMES FROZEN AND PREVENTS THE WIPER SYSTEM FROM FUNCTIONING IN COLD INCLEMENT WEATHER CONDITIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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