Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11163204December 23, 2018
STEERING
I'VE HAD THREE RUBICONS IN THE PAST AND THE STEERING ON MY NEW 2018 RUBICON JL UNLIMITED IS HORRIBLE. THE CAR WANDERS LEFT AND RIGHT, THERE IS MUCH TOO MUCH PLAY IN THE STEERING WHEEL. IT FEELS VERY UNSAFE TO DRIVE. I TOOK IT TO THE DEALER AND THEY ACKNOWLEDGE THAT THE CAR STEERING IS VERY UNSTABLE, YET THEY DON'T KNOW HOW TO FIX IT. IT HAPPENS CONSTANTLY. BUT THE FASTER YOU GO THE MORE UNSTABLE IT FEELS. IT HAS BEEN HAPPENING SINCE I PURCHASED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163060December 22, 2018
SUSPENSION
MY 2018 JEEP WRANGLER JL HAS DEVELOPED WHAT APPEARS TO BE A 'DEATH WOBBLE ' AFTER APPROXIMATELY 5000 - 7000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163103December 22, 2018
STEERING
SATURDAY 11/10 GOING 60 MPH ON HIGHWAY MY STEERING WHEEL BEGAN TO SHAKE VIOLENTLY ONLY TO CORRECT ONCE SLOWING DOWN TO 40 MPH ON HIGHWAY. TOOK VEHICLE TO DEALERSHIP ON MONDAY 11/12. STEERING DAMPENER WAS REPLACED AND VEHICLE WAS RETURNED TUESDAY 11/20. ON TUESDAY 12/18 WHILE GOING 65 MPH ON HIGHWAY THE STEERING WHEEEL ONCE AGAIN BEGAN TO SHAKE VIOLENTLY AND ONLY WHEN SLOWING DOWN IN MORNING TRAFFICS DID IT STOP. THE VEHICLE HAD 1,000 MILES SINCE IT WAS RETURNED IN NOVEMBER. I BEGAN MY LEASE ON THIS VEHICLE AT THE END OF SEPTEMBER AND IT HAS 3,000 MILES IN 3 MONTHS. IT IS ONCE AGAIN BACK IN SERVICE AND AWAITING ANOTHER STEERING DAMPENER AS A REPLACEMENT. JEEP CUSTOMER SERVICE AND DICK SCOTT IN PLYMOUTH HAVE BOTH BEEN EXTREMELY PLEASANT TO WORK WITH. HOWEVER, I HAVE SERIOUS CONCERNS THAT THIS MAY HAPPEN AGAIN EVEN ONCE THE VEHICLE IS RETURNED. ORIGINAL STEERING DAMPENER FAILED AT 2,000 MILES AND REPLACEMENT DAMPENER FROM NOV 2018 FAILED AT 1,000 MILES. THE TERM THAT IS OFTEN USED FOR THIS STEERING SHAKING IS THE DEATH WOBBLE AND I HAVE SERIOUS CONCERNS OF SOMETHING SIGNIVWNT HAPPENING. ALL STEERING SHAKING SHAVE OCCURRED ON THE HIGHWAY BETWEEN 60-65 MPH WHILE GOING STRAIGHT. NO MAJOR POTHOLES OR DISRUPTION TO THE ROAD WAS EXPERIENCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163106December 22, 2018
UNKNOWN OR OTHER
VEHICLE'S FRONT END SHAKES UNCONTROLLABLY WHEN YOU HIT A BUMP AT HIGH SPEEDS. YOU ALMOST HAVE TO STOP IN ORDER TO STOP THE SHAKING. IT HAS BEEN OCCURRING CONTINUOUSLY SINCE I GOT THE CAR. JEEP HAS ORDERED PARTS FOR THE ALLEGED REMEDY, BUT THEY ARE ON BACKORDER - WHICH MEANS A LOT OF THIS IS GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163145December 22, 2018
ELECTRICAL SYSTEM, STEERING, SUSPENSION
THE RADIO IS BEING REPLACED FOR THE SECOND TIME. IT HAS THE START STOP FEATURE AND IT WILL GO COMPLETELY DEAD AND REQUIRE TIME TO RESTART I WAS DRIVING 60 MPH AND IT STARTED SHAKING VIOLENTLY AND IT HAS DONE IN TWICE IN TWO DAYS. IT IS TERRIFYING I HAD TO PULL OFF TO THE SHOULDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162584December 19, 2018
UNKNOWN OR OTHER
NEW 2018 WRANGLER JL SPORT WITH 1500 MILES. REPORTING THAT WHEN I RIDE OVER A BUMP, SUCH AS A TRANSITION FROM PAVEMENT TO AN OVERPASS, AT A SPEED GREATER THAN 55 OR 60 MPH, THE FRONT END VIOLENTLY SHAKES / WOBBLES AS WHAT I HEAR OTHER DESCRIBE AS A DEATH WOBBLE. THIS FORCES ME TO REDUCE SPEED TO AS LOW AS 20 MPH FOR THE WOBBLE TO CEASE. THIS HAPPENS EACH DAY AS I DRIVE THE SAME ROUTE TO WORK AND THEREFORE DRIVE OVER THE SAME OVERPASS. RELEVANT IS THAT THE BUMP WITHIN THE TRANSITION FROM PAVEMENT TO OVERPASS IS NOT WHAT I WOULD CONSIDER A SIGNIFICANT BUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162587December 19, 2018
UNKNOWN OR OTHER
AFTER RUNNING MY 2018 JEEP WRANGLER SAHARA UNLIMITED JL FOR A SHORT TIME, I WOULD SHUT THE CAR OFF THEN WHEN RESTARTED FIVE MINUTES LATER, I WOULD SMELL "MAPLE SYRUP". CONSTANT PROBLEM WHEN CAR HEATED UP TO RUNNING TEMP. FAN BOX EMITTED SMELL. TOOK CAR TO DEALER. DEALER SAID POSSIBLE PIN HOLE LEAK SO THEY REPLACED THE HEATER COIL. WHEN FINISHED THEY SAID THEY COULD SEE RESIDUE WHERE IT HAD BEEN LEAKING. I CAN OCCASIONALLY SMELL THIS STILL AFTER TWO MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162272December 18, 2018
STEERING, SUSPENSION
DEATH WOBBLE WHEN HITTING BUMPS ON THE HIGHWAY ABOVE 60MPH. I HAD TO PULL OVER AND SLOW DOWN TO 45 MPH FOR IT TO STOP. DEALER REPLACED THE STABILIZER WITH AN AFTERMARKET ONE SINCE THE REPLACEMENT PART IS ON BACKORDER AND THE ISSUE IS STILL PRESENT.A STEERING STABILIZER WILL NOT FIX THE ISSUE, IT ONLY MASKS IT. THE VEHICLE HAS 1200 MILES ON IT AND IS COMPLETELY STOCK. THEIR IS SOMETHING WRONG WITH EITHER THE TRACK BAR JOINTS OR THE STEERING GEOMETRY. FCA WILL NOT ADMIT THE KNOW ITS AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161897December 17, 2018
STEERING, WHEELS, UNKNOWN OR OTHER
DEATH WOBBLE IN MY BRAND NEW 2018 JEEP WRANGLER JL SAHARA UNL. BOUGHT BRAND NEW, NOW HAVE ABOUT JUST UNDER 7K AND GETTING THE "DEATH WOBBLE". HERE'S AN EXPLANATION OF THE DEATH WOBBLE... HTTPS://WWW.YOUTUBE.COM/WATCH?V=54ZGNWTIY0S&T=126S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161900December 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHEN DRIVING IN COLD WEATHER OR JUST AFTER THE JEEP HAS BEEN SITTING IN LARK FOR A FEW HOURS IT WILL ALLOW ME TO STEER AT LOW SPEEDS BUT AFTER 45-60 MPH IT WILL LOCK ON ME A FEW TIMES UNTIL THE ENGINE IS FULLY WARM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161916December 17, 2018
STEERING
EXPERIENCED 5 INSTANCES OF IMPAIRED STEERING RESPONSE BETWEEN 11 K AND 12.5 K MILES. 1: 65 MPH EXITING FREEWAY, STEERING WHEEL WOULD NOT TURN. RELEASED WHEEL PRESSURE AND TURN COMPLETED. 2: NEGOTIATING AN S CURVE ON A LOCAL ROAD AT 55 MPH, WHEEL WOULD NOT TURN. RELEASED PRESSURE AND COMPLETED TURN. 3: TURNING RIGHT ONTO AN INTERSTATE FROM A STOP, STEERING WHEEL DID NOT WANT TO TURN BUT I FORCED IT WITH ADDITIONAL PRESSURE. 4 AND 5: FELT UNUSUAL RESISTANCE WHEN TURNING ON LOCAL STREETS AT LOW SPEED, 35 MPH OR LESS, BUT STEERING RESISTANCE WAS NOT AS SEVERE AS IN INSTANCES ABOVE. THE STEERING UP TO AROUND 11 K MILES WAS FINE. THE 5 INSTANCES ABOVE HAPPENED AT RANDOM INTERVALS AND SPEEDS, AND I HAVE BEEN UNABLE TO REPLICATE THE ISSUE ON PURPOSE. THE FIRST INSTANCE WAS PARTICULARLY DANGEROUS AS IF I HAD BEEN TRYING TO AVOID SOMETHING AT SPEED I WOULD LIKELY HAVE BEEN UNABLE TO DO SO BECAUSE I COVERED QUITE A DISTANCE BEFORE RECOVERING FROM SURPRISE AND TRYING TO TURN AGAIN. IN THE FIRST TWO INSTANCES I DO NOT KNOW IF I COULD HAVE FORCED THE STEERING WHEEL THRU THE TURNING RESISTANCE BY MAINTAINING PRESSURE UNTIL THE POWER STEERING SYSTEM WOKE UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161933December 17, 2018
STEERING, SUSPENSION, WHEELS
WHILE DRIVING AT 55-75 MPH, WHEN HITTING A BUMP, THE WHEELS START BOUNCING ERRATICALLY AND THE STEERING WHEEL SHAKES VIOLENTLY. THE ONLY WAY TO GET IT TO STOP IS TO SLOW DOWN TO 40-50 MPH. OUT OF ALL THE CARS AND TRUCKS I'VE EVER DRIVEN, I'VE NEVER EXPERIENCED ANYTHING EVEN CLOSE TO THIS. EVERYONE IN THE CAR FREAKED OUT AND NOW NO-ONE IN MY FAMILY WILL DRIVE THE CAR. IT'S A NEW WRANGLER, STILL < 10,000 MILES AND NO MODIFICATIONS TO ANYTHING - COMPLETELY STOCK. THIS HAS HAPPENED ABOUT 20-25 TIMES. OUR RECENT 3 HOUR DRIVE ON THE EXPRESSWAY, IT HAPPENED 4 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162117December 17, 2018
STEERING
WHILE DRIVING AT HIGH RATES OF SPEED AND HIT A BUMP IN THE ROAD THE VEHICLE WILL START TO SHAKE UNCONTROLLABLY. AT THAT POINT I'M REQUIRED TO SLOW THE VEHICLE DOWN TO APPROXIMATELY 30 TO 40 MILES AN HOUR BEFORE IT WILL SUBSIDE. THIS IS HAPPENED TO ME NUMEROUS TIMES ON THE HIGHWAY. WE HAVE BROUGHT IT TO THE DEALER WHERE THEY SAID THEY COULDN'T DUPLICATE IT HAPPENING AND DISMISSED IT. HOWEVER ON MY WAY TO WORK TODAY WHICH IS AN HOUR DRIVE ONE WAY IT HAPPENED TO ME FOUR TIMES IN WHICH I HAD TRAFFIC BACKED UP BEHIND ME AND ANGRY BECAUSE I HAD TO SLOW DOWN ON A 3-LANE HIGHWAY IN THE CENTER OF TRAFFIC IN ORDER TO CONTROL THE VEHICLE. THIS IS ALMOST CAUSED ME TO GET INTO AN ACCIDENT BECAUSE I HAVE TRIED TO GET OFF THE ROAD AS QUICKLY AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161820December 16, 2018
UNKNOWN OR OTHER
HEATER CORES ON THE 2018 WRANGLER JL HAVE COOLANT LEAKS SPRAYING TOXIC ARESOLIZED COOLANT INTO THE CABIN WHEN HEAT IS IN USE. I AM A MEMBER OF THE WRANGLER JL FORUMS AND MANY OWNERS ARE REPORTING THIS - HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/OOO-OOO-THAT-SMELL.16580/. JEEP EGOLF IN BREVARD, NC VERIFIED MY LEAK AND COMPLETED A HEATER CORE REPLACEMENT THIS MONTH. FIAT CHRYSLER CORPORATE HAS BEEN INVOLVED IN THIS COMPLAINT AND THERE IS A CASE # 572-46-618 ON RECORD. ACTION MUST BE TAKEN TO MAKE SURE THERE AREN'T DRIVERS OUT THERE INHALING THIS DURING DRIVING WHICH COULD LEAD TO HEADACHE AND NAUSEA, POTENTIALLY AFFECTING DRIVER SAFETY AND JUDGEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161842December 16, 2018
STEERING
STEERING LOCKED UP AT ABOVE 60 MILES AN HOUR 3 TIMES AND HAS ALMOST CAUSED ME AN ACCIDENT ALL 3 TIMES. ONCE ALMOST HITTING THE SIDE OF THE FREEWAY AND 2 OTHER CARS WHEN IT LOCKED ON AN OVERPASS GOING LEFT. I COULDN'T STRAIGHTEN IT AND INVADED THE NEXT LANE. STEERING ALSO WONDERS MORE THAN USUAL COMPARED TO OTHER WRANGLERS I'VE DRIVEN. LATEST INCIDENT IS ON THE DATE SELECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161867December 16, 2018
STEERING
IN ONE INSTANCE, WHEN DRIVING AT SPEEDS ABOVE 60 MILES PER HOUR ON THE HIGHWAY, THE POWER STEERING EITHER FAILED OR SOMETHING WITHIN THE STEERING SYSTEM LOCKED UP. DECELERATING BELOW 40 MILES PER HOUR RELEASES THE STEERING AND YOU CAN STEER THE VEHICLE PROPERLY AGAIN. IN ANOTHER INSTANCE, DRIVING 45 MILES PER HOUR ON CITY STREETS, THE SAME LOCK UP OCCURRED. SLOWING DOWN TO BELOW 40 MILES PER HOUR ALLOWED THE JEEP TO BE CONTROLLED ONCE AGAIN. THIS HAPPENED ONCE ON 12/14/2018 (HIGHWAY) AND THEN AGAIN ON THE CITY STREET ON 12/15/2018. THANKFULLY IN BOTH INSTANCES I WAS ABLE TO SAFELY MANEUVER TO THE SIDE OF THE ROAD TO AVOID COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161866December 16, 2018
STEERING
2018 JEEP WRANGLER JL UNLIMITED STEERING IS VERY SLOPPY AT ALL SPEEDS. STEERING IS VERY SOFT AND UNRESPONSIVE CAUSING THE VEHICLE TO WANDER FROM SIDE TO SIDE IN THE LANE WHILE DRIVING AT VARIOUS SPEEDS. STEERING DOES NOT HOLD POSITION, OR REMAIN CENTERED, VEHICLE DRIFTS IN THE LANE IN BOTH DIRECTIONS AT VARIOUS SPEEDS. ALMOST CONSTANT CORRECTION IS NEEDED TO KEEP VEHICLE MOVING IN A SOMEWHAT STRAIGHT LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161884December 16, 2018
ENGINE
WHEN I FIRST TURN ON THE HEATER ON COLD MORNING, A MAPLE SYRUP SMELL LIKE ANTIFREEZE COMES OUT OF THE DASH VENTS. MY COOLANT OVERFLOW TANK LOOSES ABOUT 1/4" COOLANT IN 2000 MILES. I BELIEVE THERE IS A PIN HOLE LEAK IN THE HEATER CORE. THE DEALER DID A PRESSURE TEST, BUT THE LEAK MUST BE TOO SMALL TO DETECT. THE SMELL IS NAUSEATING AND I UNDERSTAND ANTIFREEZE VAPOR IS TOXIC..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161694December 15, 2018
SUSPENSION
DEATH WOBBLE. 2X HIT A LIP IN THE FREEWAY AND FRONT TIRES/SUSPENSION STARTS SHAKING. DRIVING STRAIGHT SPEED > 40 MPH. I HAVE LOGGED COMPLAINT WITH MY DEALER JEEP VANN VINELAND NJ DELSEA DRIVE IN NJ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161741December 15, 2018
STEERING, SUSPENSION
HIT A BUMP ON THE INTERSTATE CAUSING THE STEERING AND VEHICLE TO SHAKE UNCONTROLLABLY. THIS ONLY STOPPED WHEN SLOWING DOWN TO APPROX 45 MPH. THIS STARTED AT APPROX 60-65 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler