Jeep Wrangler Complaints (2021)

963 consumer complaints on file.

#11723946March 12, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
My vehicle is experiencing EV system failures, stalling, and system shutdown warnings that make the vehicle unsafe to operate. These symptoms began after a recall repair that was performed by the dealership. The dealership initially stated the recall was repaired, but the same symptoms have continued and have now worsened. The vehicle will display EV system warnings and will stall or shut down systems while driving. The air conditioning and other systems also shut down as the vehicle attempts to protect the electrical system. I have brought the vehicle back to the dealership multiple times regarding this issue. Despite the vehicle showing the same symptoms associated with the recall, I am now being told I may have to pay for additional teardown work unrelated to the EV system. This vehicle has become unsafe to drive, and I have requested assistance and escalation from dealership management but have not received a resolution. I am filing this complaint due to the safety risk posed by the vehicle stalling and shutting down systems while in operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723871March 12, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Glendale Dodge (CA) is actively using Federal Fire Risk Recall 68C to fraudulently conceal a separate, critical High-Voltage hardware failure on my 2021 Jeep Wrangler 4xe. Upon intake, my vehicle’s internal VIP diagnostic scan showed an active P0E15 code (Electric Coolant Heater Failure). Per Stellantis Technical Service Bulletins, this code indicates a severe failure requiring a physical hardware replacement to ensure the high-voltage system operates safely. To avoid performing this costly warranty repair, the dealership deliberately falsified the diagnosis on Final Invoice #31349. Under Line C (Customer States Check Engine Light is On), the dealership officially recorded the cause and correction as: 'DUE TO RECALL MODULE UPDATES AND BAD BATTERY.' This is an affirmatively false written diagnosis. A dead 12V battery and a recall software update do not cause, nor do they resolve, a P0E15 High-Voltage Electric Coolant Heater failure. The dealership lied on the legal invoice to scrub the hardware defect from the record. They then applied the 68C software patch as a smokescreen, falsified the 'Date Out' to 12/26/2025 to prematurely close the federal recall ticket, and attempted to return a vehicle that remains mechanically compromised and unsafe. This is intentional warranty fraud masking a high-voltage system failure. Stellantis and its authorized repair facility are refusing to properly remedy the vehicle. The vehicle is currently held at the dealership pending an active fraud investigation by the California Bureau of Automotive Repair (Case #6596-WS4PV6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723761March 12, 2026
FUEL/PROPULSION SYSTEM
Vehicle stalled out. Then would not start. Daughter was stuck for 30 minutes until it finally turned over took it into dealership. Was told it’s the fuel pump. My issue is that now. These fuel pumps are back ordered indefinitely found out because all of the fuel pumps are going bad on the jeeps. Now we have a faulty part that the dealership is aware of that you cannot get replaced due to so many of them needing to be replaced, which tells me they know this part is faulty was told they’re not even sure if or when they would be able to get the part now you have all these people driving jeeps that can stall out on the road and get into a terrible accident. My daughter is [XXX] and this is not acceptable. She has a faulty car part and Jeep has no parts to replace this faulty part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723705March 11, 2026
ENGINE, FUEL/PROPULSION SYSTEM
I own a 2021 Jeep Wrangler Rubicon 392 with the 6.4L engine (VIN: [XXX] ). The vehicle has a dangerous condition where the engine stalls unexpectedly when the fuel level is approximately 1/4 tank or lower and the vehicle is traveling downhill. When the vehicle is positioned on a decline or downhill slope, the engine suddenly shuts off without warning. This appears to be fuel starvation on decline when the fuel level is below approximately 1/4 tank, resulting in engine stall and loss of power steering and braking assist after stall. This has occurred multiple times and creates a significant risk of crash due to the sudden loss of engine power and reduced steering and braking assistance while the vehicle is in motion. The issue is particularly concerning when descending hills or driving on angled terrain. The vehicle was taken to an authorized dealership (Carvana Jeep San Diego) where technicians determined the likely cause is a defective fuel pump module associated with the Wrangler Rubicon 392 6.4L fuel pump module. However, the dealership informed me the replacement fuel pump module is currently on national backorder from the manufacturer (Stellantis/Jeep). They stated there is no confirmed availability date and that many vehicles may be waiting for the same component. My vehicle has been awaiting repair for approximately four months due to the unavailable fuel pump module. Because the vehicle can stall unexpectedly while traveling downhill, this defect presents an ongoing safety hazard and potential risk of crash. This complaint is being submitted so the issue can be evaluated as a potential safety defect involving fuel delivery failure, fuel pump module malfunction, and engine stall under low fuel conditions in the Jeep Wrangler Rubicon 392. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723185March 10, 2026
SUSPENSION, UNKNOWN OR OTHER, STRUCTURE:BODY
While driving higher speeds (45 mph+) I have had my vehicle start shaking very violently which results in me having to slam on my breaks to gain control of my vehicle. When this happens I have been traveling on the highway or interstate which puts other drivers at risk due to me unexpectedly having to come to a halt to gain control of my vehicle. I have taken my vehicle to the mechanic multiple times (dealership twice and local mechanic twice) and I have had everything replaced on the front end that could cause this and it is still happening. Steering dampener has been replaced twice in a year. Mechanic seems to believe that there is a design flaw in the vehicle that is causing it at this point. There is no warning message or anything that gives me any warning. I am scared to drive my vehicle on the highway or interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721719March 3, 2026
STEERING
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving approximately 55 MPH, the vehicle drove over a bump in the road, and the vehicle started to wobble and shake violently. The contact slowed down and stopped the vehicle. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the steering dampener needed to be replaced. The vehicle was not repaired. The contact stated had experienced the failure several years prior. The vehicle was repaired under warranty; however, the vehicle was no longer under warranty. The manufacturer was informed of the failure. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721573March 2, 2026
POWER TRAIN, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2021 Jeep Wrangler Rubicon (3.6L eTorque, automatic transmission) has experienced recurring drivetrain instability beginning at approximately 2,000 miles while under factory warranty. The vehicle intermittently exhibits a high-RPM flare during acceleration, where the engine speed increases without a commensurate increase in vehicle acceleration. The transmission then abruptly engages, causing sudden jerking. At low speeds (approximately 10–5 mph), the vehicle shudders and harshly downshifts, creating a sudden grabbing sensation. Engine RPMs fluctuate during deceleration as if the transmission cannot smoothly match engine speed. Braking feels inconsistent, and at times it feels as though the vehicle is accelerating or resisting braking input before abruptly slowing. The vehicle has felt as though it would stall at low speeds and has stalled intermittently. Additionally, the forward collision warning / automatic emergency braking system has activated without an obstacle present. There have also been intermittent instances of loss of power steering assist. The engine has developed a ticking noise and a high-pitched ringing/whining sound from the engine area during operation. In January 2026, the transmission catastrophically failed and required replacement of the transmission, torque converter, cooler, and control module. The vehicle was out of service for over 24 days. Following installation of a Mopar remanufactured transmission and torque converter, the same symptoms have recurred, including RPM flare, delayed shifting, shuddering, harsh downshifts, unstable deceleration, and abnormal engine noises. These conditions present a safety concern due to loss of expected acceleration, unpredictable torque engagement, unintended braking activation, intermittent power steering loss, stalling behavior, and drivetrain instability. The vehicle is currently under further diagnostic evaluation. I have multiple documents, but the file is too large to upload
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721130February 28, 2026
STEERING
At any speed above 50 mph the steering violently shakes if I hit bridge seams, cracks, or potholes. At speeds about 60 it's significantly worse and around 40 it still wobbles for ~3/4 of a second
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720834February 26, 2026
ELECTRICAL SYSTEM
Car partially charged and when driving feels like it’s going to stall out. Seems like whatever update Stellantis did to hide the 4xe issues is impacting my ability to safely get around
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720824February 26, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
This is a plug in hybrid vehicle. The (ECH) electric coolant heater is prone to failure. This failure can lead to loss of power and might cause the hybrid battery pack to not regulate its temperature leading to a fire. This is a high failure rate with some saying it has failed more than once. Jeep 4xe Fans on Facebook has been doing some tracking of numbers and shows a 50% failure rate with some failing after being replaced. This failure is not being addressed by Jeep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718983February 19, 2026
STEERING, SUSPENSION, WHEELS
The vehicle manufacturer is aware of the problem with my Jeep, yet they have not taken meaningful action to resolve it. At this point, the local dealer continues to charge diagnostic and repair fees only, focusing on steering and wheel inspections, while the death wobble persists. During the warranty period, I submitted video evidence showing the vehicle shaking severely. After reviewing the video, the dealer immediately installed a steering damper at no cost. However, that solution was only temporary. The same dangerous shaking returned and has continued to repeat. Now it appears that the manufacturer is declining to take action because my warranty may have expired. However, I have documented proof that they acknowledged the defect during the warranty period and performed repairs related to it. I have records of those warranty repairs. This is not a minor vibration. This is a severe and potentially fatal instability that occurs at highway speeds. While driving, the vehicle will suddenly begin violent front to back shaking with loud noises, forcing me to rapidly slow down or nearly stop to regain control. These dangerous events happen far too often. For example, last month I drove a round trip between Chicago and North Carolina and experienced more than forty instances of shaking, ranging from moderate to severe. The vibrations are intense enough that other vehicles on the road can clearly see and witness what is happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718436February 17, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
Jeep continues to apply bandaids to the high voltage battery system. The latest recall, 68c, is another software fix that doesnt address the root cause, high voltage battery. after the recall, the car drives horrible when in electric mode - engine kicks on all the time, loss of power until you stomp on the accelerator (which then kicks on engine). NHTSA needs to hold Jeep Stellantis accountable for selling an inferior product and take care of the customers who have supported them for the past 5 years until they stopped selling them! there are 320,000 jeeps impacted, lets fix this!!! I will be scheduling service soon, but you cant expect customers to stop our lives to live at the service center. Jeep really needs to start offering a large scale buyback OR fix the issue which would be to replace the battery with new improved updated one that doesnt become a fire risk every year! Thats where the NHTSA should come in to play - which is "dedicated to saving lives, preventing injuries, and reducing economic costs associated with motor vehicle crashes. It achieves this by setting safety standards, investigating defects, issuing recalls"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718397February 17, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
My vehicle is subject to an open safety recall (NHTSA Recall 25V-741) involving high-voltage battery separator damage that may cause a vehicle fire when parked or charging. The recall has been active on this vehicle for over four months. The manufacturer and dealers have confirmed the recall applies but have not provided a remedy timeline or parts availability. The vehicle is considered unsafe to park near structures or other vehicles and I have been advised to avoid recharging. No repair has been performed. The condition places occupants and others at risk of fire and prevents safe use of the vehicle. I am reporting this because the manufacturer has failed to remedy this safety recall in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718372February 16, 2026
UNKNOWN OR OTHER
EV Battery recall without resolution. After receiving the recall notice and scheduling service at the dealership, the Jeep Was kept for 6 weeks and they replaced both the EV battery and the starting 12v battery. After driving the vehicle for less than a week, the EV battery started making gurgling and bubbling sounds after starting and continued for about 30 sec - 1 minute after turning off power. No message or warning lights have indicated any type of issue. The dealership said the car is not safe to drive and asked me to have it towed to the shop. I have had to pay almost $3,000 out of pocket for a rental because I use my car for work. My reimbursement is still processing and my vehicle is back in the shop. This was the 4th attempt to upgrade the software and the first time replacing the battery to my knowledge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718247February 16, 2026
STEERING, SUSPENSION
Safety Concern – Steering Instability / Death Wobble – 2021 Jeep Wrangler Sahara To Whom It May Concern, I own a 2021 Jeep Wrangler Sahara with approximately 30,000 miles. I am writing to formally document and request a resolution for a recurring and severe steering instability commonly referred to as “death wobble.” The vehicle experiences violent front-end oscillation after encountering normal road conditions (e.g., highway speeds and minor road irregularities). This condition poses a significant safety risk to me, passengers, and other drivers. This issue has been widely documented in Jeep Wrangler models and addressed in various Technical Service Bulletins concerning steering dampers, ball joints, track bars, and front suspension components. Given the known history of this condition in Jeep vehicles, I am requesting: A full diagnostic inspection of all steering and suspension components. Confirmation of any applicable Technical Service Bulletins. Repair or replacement of defective components at no cost. Written documentation of findings and repairs. This vehicle has been properly maintained and has low mileage for its model year. A violent steering oscillation at highway speed is not normal wear and tear — it is a safety defect. If this issue cannot be resolved under warranty or goodwill assistance, I will pursue escalation through Stellantis Customer Care, the National Highway Traffic Safety Administration (NHTSA), and applicable consumer protection or lemon law provisions. I am requesting written confirmation of how this matter will be addressed. Sincerely, Cindy Rossbach 29872 Milby Drive Easton, MD 21601 410-829-2098 [email protected] VIN: 1C4HJXENOMW771106
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717746February 13, 2026
POWER TRAIN, ELECTRICAL SYSTEM
After 68C recall has been performed and "passed" the car will lose acceleration and power when trying to go up a hill. Will not accelerate when in electric mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717108February 10, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The uconnect radio is not functioning correctly at 55000 miles it refreshes and restarts intermittently and the rear camera is not operating properly after switching to drive from reverse. The image remains in the screen for an extended period of time causing a view of the rear of the vehicle as it is driving forward. This gives a skewed perception of what is going on around the vehicle. It’s is distracting and confusing until the rear view camera returns to the “drive” condition of the vehicles transmission and removes the view of the rear of the vehicle from the radio.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715200February 3, 2026
ELECTRICAL SYSTEM:ADAS, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714248January 29, 2026
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
See attached letter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713446January 26, 2026
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
There has been an electrical issue with this car since it was purchased in May 2021. The start stop system has always said service it and each time the dealership has said the temperature in the car has to be prime. It still doesn’t work. The key fobs continue to disconnect even with new batteries. The screen at times delays and needs an upgrade. The battery or both batteries even in the summer dies if the car isn’t driven for more than 3 days. We spend more time jumping the vehicle than driving it. It’s a 2021 and only has 35000 miles on it. Why pay for a vehicle that spends more time in the shop than in the driveway?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler