Jeep Wrangler Complaints (1997)

411 consumer complaints on file.

#8007222April 10, 2002
AIR BAGS
WHILE DRIVING AIR BAG LIGHT ILLUMINATED, TOOK VEHICLE TO DEALER, AND MECHANIC STATED CLOCK SPRING NEEDED TO BE REPLACED. ALSO, ADVISED CONSUMER THERE WAS A RECALL98V046000; HOWEVER, THIS VEHICLE DOES NOT FALL UNDER RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006834April 2, 2002
SUSPENSION
WHILE TRAVELING AT 35 MPH VEHICLE SUDDENLY JERKED REALLY HARD AND TOSSED CONSUMER AROUND A LITTLE. DEALER HAS NOT BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006033March 20, 2002
ELECTRICAL SYSTEM:IGNITION
AT HIGHWAY SPEEDS VEHICLE LOST POWER. WILL JERK REALLY HARD, AND PRESSING ON ACCELERATER HAS NO AFFECT. DEALER REPLACED FUEL RAIL, AND A WEEK LATER PROBLEM REOCCURED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005515March 12, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
UPON FILLING GAS TANK A GUSH OF GAS COMES FROM TOP CENTER OF TANK, CAUSING GAS TO RUN OVER THE SIDE OF VEHICLE AND THE GROUND. TOOK VEHICLE TO DEALER. ISSUE WAS NOT RESOLVED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759209March 11, 2002
SEAT BELTS:FRONT:ANCHORAGE
VEHICLE IS EQUIPED WITH THE GEN-3 SEATBELTS WHICH HAVE BEEN REPORTED TO COME UNLATCHED TO EASILY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005044March 5, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THERE WAS A RATTLING NOISE IN THE FRONT OF VEHICLE. TOOK VEHICLE TO DEALER, AND THEY STATED THAT A PIECE OF CATALYTIC CONVERTER WAS FLOATING AROUND, AND COULD BLOCK THE EXHAUST. DRIVER STATED VEHICLE STALLED AT 65 AS A RESULT. CONSUMER WAS ALMOST HIT BY AN 18 WHEELER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757931February 7, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
FREEZE PLUG CRACKED ON PERFECT DAY OF 70 DEGREES. ENGINE COOLANT LOST. THIS HAPPENED IN A PARKING LOT - 02 MPH IN REVERSE. :) IF IT HAD HAPPENED ON THE FREEWAY, PERMENENT ENGINE DAMAGE COULD HAVE OCCURRED DUE TO OVERHEATING AND LEADING TO SEIZING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757509January 29, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
ENGINE WAS VERY LOUD, SO I TOOK THE VEHICLE TO THE DEALER WHO SAID IT WAS A CRACKED EXHAUST MANIFOLD. I ASKED IF THIS IS A PROBLEM WITH THE WRANGER AND WAS TOLD THAT THEY WERE NOT AWARE OF ANY RECALLS. CONTACTED A FEW JEEP CLUBS VIA THE INTERNET AND FOUND OUT THAT THE CRACKING OF EXHAUST MANIFOLDS ON WRANGLERS IS VERY COMMON, TO THE POINT THAT YOU'RE LUCKY IF YOUR'S DOESN'T CRACK, AND THAT THE MANIFOLD HAS SINCE BEEN REDESIGNED. I CONTACTED THE CRYSLER CUSTOMER SERVICE CENTER ON THE INTERNET TO FIND OUT IF THERE WAS A PROBLEM AND IF IN FACT THE MANIFOLD WAS REDESIGNED AS I WANTED TO MAKE SURE THAT I WASN'T JUST INSTALLING ANOTHER DEFECTIVE EXHAUST MANIFOLD. THERE ARE AFTERMARKET EXHAUST MANIFOLDS THAT CARRY AN UNLIMITED WARRANTY AND ARE IN FACT LESS EXPENSIVE, UNFORTUNATELY THERE IS A HEAVY DEMAND FOR THEM WITH A LONG WAIT. CHRYSLER CUSTOMER SERVICE WOULD NOT PROVIDE ME WITH ANY INFORMATION, JUST BOILER PLATE RESPONSES THANKING ME FOR CONTACTING THEM. I ORDERED A NEW REPLACEMENT EXHAUST MANIFOLD FROM THE DEALER, AND WHEN I WENT TO PICK IT UP, BOTH THE SERVICE AND PARTS MANAGERS INDICATED THAT THEY NEW OF NO PROBLEMS WITH THE WRANGLER EXHAUST MANIFOLD CRACKING. WHEN I ASKED IF THE MANIFOLD WAS REDESIGNED, THEY INDICATED THAT THEY DID NOT KNOW. WHEN I GOT HOME AND OPENED THE BOX CONTAINING THE REPLACEMENT MANIFOLD, IT IS OBVIOUS THAT THE MANIFOLD WAS INDEED REDESIGNED! THEY ADDED BELLOWS THERMAL EXPANSION JOINTS IN THE FIRST AND SIXTH EXHAUST PIPES. APPARENTLY THE LENGTH OF THE MANIFOLD COUPLED WITH THERMAL EXPANSION, JUST RIPS APART THE MANIFOLD. WHILE I DID NOT HAVE A FIRE IN MY ENGINE COMPARTMENT, AS SOME HAVE HAD, THE UNDERSIDE OF THE INTAKE MANIFOLD WAS BLACK FROM THE LEAKING EXHAUST, AND WAS INDEED EVIDENT IN THE CAR WHEN DRIVING. REPEATED CONTACTS TO THE INTERNET CHRYSLER CUSTOMER SERVICE ENDED WITH THEM CUTTING OFF COMMUNICATION. I HAVE DIGITAL PICTURES OF THE OLD AND THE REDESIGNED MANFOLD. I AM VERY DISAPOINTED IN HOW CHRYSLER HAS HANDLED THIS ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002349January 17, 2002
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL LEVEL SENDING UNIT INDICATES SIGNIFICANTLY MORE FUEL IN RESERVE THAN ACTUALLY PRESENT. RECALL 97 V 194 000 HAS BEEN ISSUED ON VEHICLE MAKE AND MODEL. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO THE VIN . PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757015January 17, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE AN AUTOMATIC TRANSMISSION IN THIS JEEP. IT WOULD NOT SHIFT INTO 3RD GEER. IT HAS NEVER BEEN USED OFF ROAD. ITS MY DAUGHTERS CAR. SHE USES IT TO GO TO COLLEGE AND BACK HOME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563713January 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
CONSUMER COMPLAINS THAT FRONT BRAKES ARE THE ONLY ONES THAT WORK PROPERTY TO STOP VEHICLE, CONSUMER FEELS THAT BRAKES ARE DEFECTIVE AND REQUESTS A DEFECT INVESTIGATION FOR POSSIBLE RECALL, DEALERSHIP HAS BEEN CONTACTED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756239December 31, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CAR WAS PARKED AND IT JUMPED OUT OF GEAR INTO REVERSE AND HIT AIR PUMP AT THE GAS STATION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#755887December 20, 2001
VISIBILITY:WINDSHIELD
WINDSHIELD IS DELAMINATING, CAUSING BUBBLES THAT MAKE IT DIFFICULT TO SEE ESPECIALLY IN BRIGHT SUNLIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755890December 20, 2001
VISIBILITY:WINDSHIELD
WINDSHIELD IS ,CAUSING BUBBLES THAT MAKE IT DIFFICULT TO SEE ESPECIALLY IN BRIGHT SUNLIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755833December 19, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
NOTICED WHAT SOUNDED LIKE AN EXHAUST LEAK COMING FROM THE ENGINE COMPARTMENT. I BROUGHT IT TO THE DEALER WITH 27K MILES ON IT. THEY HEARD NOTHING. IN MAY 2000 MY MECHANIC MENTIONED A CRACK IN THE EXHAUST MANIFOLD. I BROUGHT IT BACK TO DEALER AND THEY SAID THEY FOUND NOTHING. OCT. OF 2001 WITH 58K THE NOISE WAS UNBEARABLE AND THREE CRACKS VISABLE. DEALER SAID TOO BAD OUT OF WARRANTY. IF SO MANY PEOPLE ARE HAVING THIS PROBLEM WHY CAN'T SOMETHING BE DONE? BY THE WAY I WILL NEVER PURCHASE ANOTHER JEEP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000735December 14, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN
WHILE DRIVING VEHICL CLOCK SPRIING BROKE, AND HORN MALFUNCTIONED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898164October 24, 2001
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL SENDING UNIT FOR RESERVE FUEL TANK IS NOT OPERATING PROPERLY. FUEL UNIT DOES NOT SHOW PROPER AMOUNT OF FUEL IN TANK. DEALERSHIP HAS EXAMINED VEHICLE, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT AFFECTED BY RECALL 97V194003. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895199August 27, 2001
SEATS
LEVER TO PUSH SEAT FORWARD/BACKWARDS HAS A BLACK CAP THAT CAME OFF. METAL PIECE HAD IMPALED OWNER'S LEG WHILE BACKING OUT OF VEHICLE. POINT OF LEVER IS SHAPED LIKE AN ARROW AND IS 1 1/2 INCHES TALL. THIS IS SECOND TIME PROBLEM LIKE THIS HAS HAPPENED.*AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#751053August 24, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST MANIFOLD CRACKED/STUDS FAILED/PARTS,LABOR NOT COVERED/3RD PARTY REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750531August 15, 2001
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:ANCHORAGE
VEHICLE WAS DRIVEN DIRECTLY INTO A SMALL CONCRETE POST. BUMBER WAS FORCED BACK CAUSING ENGINE AND FRAME DAMAGE. DRIVER HEAD STRUCK WINDSHIELD OF VEHICLE. DRIVER (COMPLAINANT) WAS OPERATING VEHICLE IN A PARKING LOT AND HAD NOT PLACED SEAT BELT ON AT TIME OF CRASH. FACE WENT INTO WINDSHIELD BREAKING WINDSHIELD AND COMPL. NOSE. IT WAS OPINION OF POLICE, DEALERSHIP PERSONNEL, AND OTHERS THAT THE AIRBAG SHOULD HAVE DEPLOYED WITH SUCH A SEVERE FRONT END CRASH. DAIMLERCHRYSLER WAS WRITTEN TO AND A SUBJECT MET COMP AT DEALERSHIP AND TOOK COMPUTER READINGS OF VEHICLE. NO ANALYSIS WAS GIVEN TO COMPL EXCEPT FOR WRITTEN CORRESPONDANCE FROM DAIMLER CHRYSLER (A.L. GILBERT -SPECIAL INVESTIGATOR) THAT THE VEHICLE DID NOT STRIKE THE APPROPRIATE "CRUSH" AND "CRUNCH" ZONES TO OPERATE AIRBAG. WE CANNOT BELIEVE THAT A FRONT END IMPACT INTO A POLE WITH 8000 DAMAGE AND THE DRIVERS FACE HITTING AND BREAKING THE WINDSHIELD IS NOT ENOUGH OF AN IMPACT TO CAUSE THE AIRBAG TO DEPLOY. WE HAVE WRITTEN DAIMLERCHRYSLER TWICE ASKING FOR THE READINGS FROM THE COMPUTER AND NO ONE WILL RESPOND. WE ALSO STILL DO NOT KNOW IF THE AIRBAG WILL DEPLOY IF ANOTHER ACCIDENT OCCURS WITH THE FRONT END. WE WOULD ALSO BE INTERESTED IN OTHER JEEP OWNERS WITH SIMILAR EXPERIENCES AS TO HOPE AND REMEDY A POSSIBLE FATAL ACCIDENT BECAUSE OF THE AIRBAG NOT DEPLOYING ON JEEP PRODUCTS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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