Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11181746February 21, 2019
STEERING
THIS EVENING WHILE AT HIGHWAY SPEED (70MPH) I CROSSED O ER AN OVERPASS ON A SLIGHT TURN. JUST AFTER THE OVERPASS WAS A SLIGHT BUMP AND MY JL BEGAN SHAKING VIOLENTLY. I WAS CERTAIN THAT SOMETHING HAD BROKEN BASED UPON HOW VIOLENTLY IT AHOOK. I QUICKLY PULLED INTO THE EMERGENCY LANE AND SLOWED TO A STOP. I VISUALLY INSPECTED ALL TIRES AND SUSPENSION COMPONENTS AS BEST I COULD AND SAW NO OBVIOUS DAMAGE/ISSUE. I DECIDED TO ATTEMPT TO CONTINUE SLOWLY. I WAS ABLE TO MAKE IT TO MY DESTINATION AND BACK HOME WITHOUT FURTHER ISSUES BUT NEEDLESS TO SAY I AM VERY CONCERNED ABOUT THE SAFETY OF MY JL. I HAD A GREAT DEAL OF DIFFICULTY CONTROLLING THE VEHICLE DURING THIS EPISODE. I WILL BE CONTACTING MY JEEP DEALERSHIP FIRST THING IN THE MORNING. I LOVE MY JL BUT I AM VERY CONCERNED ABOUT ITS SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181308February 20, 2019
STEERING, SUSPENSION, WHEELS
WHEN TRAVELING ABOVE 70MPH AND HITTING A ROUGH PLACE ON THE ROAD THE STEERING SHAKES VIOLENTLY INCLUDING THE DASH UNTIL YOU SLOW DOWN TO 40MPH. THIS HAS HAPPENED 6+ TIMES NOW WITH THE LOCAL DEAL SHIP NOT KNOWING HOW TO FIX. WE WERE ALMOST REAR ENDED BECAUSE OF THIS. AND THANK GOODNESS THEIR WASN'T AN ABANDONED VEHICLE ON THE SHOULDER. WE HAVE A VIDEO OF THIS HAPPENING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181482February 20, 2019
STEERING
THE STEERING IS VERY LOOSE AND VEHICLE WANDERS ALL OVER. PROBLEM IS ESPECIALLY BAD AT HIGHWAY SPEEDS AND REQUIRES CONSTANT INPUT TO REMAIN STRAIGHT. STEERING WHEEL HAS ABOUT 2 INCHES OF DEAD SPACE SO CORRECTIONS ARE CUMBERSOME. STEERING WILL LOCK UP AT HIGHWAYS SPEEDS AND THEN SUDDENLY RELEASE. THIS HAS HAPPENED 5 TIMES AND CAUSED ME TO SKID 2X AND GO OFF HIGHWAY ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181056February 19, 2019
STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 45 MPH OVER A DIP IN THE ROAD, THE STEERING WHEEL SHOOK UNCONTROLLABLY. THE VEHICLE VEERED INTO A PASTURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO BENSON CHRYSLER PLYMOUTH AND DODGE INC (400 WEST WADE HAMPTON BOULEVARD, GREER, SC 29650, 864-877-0161) WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58020235. THE FAILURE MILEAGE WAS 6,458.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181164February 19, 2019
VISIBILITY/WIPER
DRIVING MY NEW 2018 JEEP WRANGLER RUBICON FOR THE FIRST TIME IN SNOWY CONDITIONS, I TURNED ON THE FRONT WINDOW DEFROST WHILE PULLING OUT OF THE DRIVEWAY AND IMMEDIATELY HEARD A POPPING NOISE. THE WINDSHIELD CRACKED DUE TO THE DEFROST COMING ON. THE WINDSHIELD CRACKED AT THE BASE OF THE WINDSHIELD IN THE CENTER OF THE SUV DIRECTLY ABOVE THE DEFROST VENTS. THE CRACK WENT UP FROM THE BASE 3 INCHES AND TOOK A HARD LEFT TOWARDS THE DRIVES SIDE. THERE WAS NOT A IMPACT TO THE WINDSHIELD OF ANY KIND. I HAVE CONTACTED CHRYSLER JEEP AND THEY HAVE SAID "GLASS IS NOT COVERED UNDER WARRANTY". THIS WINDSHIELD IS DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180942February 18, 2019
STEERING
WHEN HITTING A BUMP AT HIGHWAY SPEEDS THE STEERING WHEEL SHAKES OUT OF MY HAND. I HAVE TO SLOW DOWN TO GET IT TO STOP. HAPPENS EVERYDAY WHEN I GO TO AND FROM WORK NO MATTER WHAT I DO I CAN AVOID THE BUMPS FOR OVER PASSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180642February 17, 2019
ELECTRICAL SYSTEM
ALL AUDIO SOUNDS INCLUDING PHONE, NAVIGATION, RADIO PAUSE EVERY THREE SECONDS. ENGINE DEACTIVATION OCCURRED WHILE PULLING A TRAILER GOING 35 MPH ON A BUSY ROAD. IT RESTARTED ITSELF. BACK UP CAMERA SOMETIMES DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180502February 16, 2019
STEERING
AT ROUGHLY 45 MPH STEERING SEEMED TO 'LOCK'... IT TOOK EXTREME FORCE TO TURN ENOUGH TO MAKE A SLIGHT CORNER WHILE DRIVING. THE SLIGHT CORNER IS APPROXIMATELY A 20 DEGREE CURVE TO THE RIGHT THEN BACK TO THE LEFT. AFTER THIS INITIAL 'LOCK' THE STEERING FELT AS IF IT WANTED TO ONLY GO STRAIGHT. EVEN A LANE CHANGE WAS DIFFICULT. THE SAFETY PART OF IT IS THAT WHILE APPLYING ENOUGH FORCE TO TURN THE VEHICLE...WHEN IT 'UNLOCKED' I NEARLY TURNED INTO THE CAR IN THE LANE BESIDE ME!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180522February 16, 2019
STEERING
DEATH WOBBLE. I'VE BEEN EXPERIENCING DEATH WOBBLE - ESPECIALLY DRIVING OVER BRIDGE CONNECTIONS - GOING HIGHWAY SPEEDS. MINI DEATH WOBBLE ON BUMPY PAVED ROADS. MY 2018 JLU NOW HAS 25K - I'VE OWNED IT FOR 9 MONTHS. IT STARTED A MONTH OR SO AGO- DEALER REPLACED STEERING STABILIZER. STILL NOT FIXED. GOING BACK TO DEALER FOR THE 2ND TIME ON 2/19/19. THIS JEEP IS UNSAFE!! I ABSOLUTELY LOVE JEEPS & ALSO OWN ANOTHER OLDER YJ. THIS IS A SERIOUS PROBLEM & NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180383February 15, 2019
UNKNOWN OR OTHER
THREE TIMES WITHIN THE LAST 2 WEEKS, I HAVE BEEN ON THE EXPRESSWAY AND THE CAR STARTED SHAKING VIOLENTLY SIDE TO SIDE. EACH TIME I WAS BETWEEN 60 AND 75 MPH THE SHAKING STOPPED WHEN I GOT DOWN UNDER 45 MPH. IT FELT AS IF THE CAR WAS GOING TO SHAKE APART. I HAVE NOT MADE ANY CHANGES OR ALTERATIONS TO THE CAR SINCE I PURCHASED IT. I HAVE AN APPOINTMENT FOR IT TO BE LOOKED AT ON TUESDAY. IT IS A JL MODEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179954February 13, 2019
UNKNOWN OR OTHER
IMPROPER WELDS LEADING TO TRACK BAR SEPARATION. OKAYED BY THE DEALERSHIP AND CHRYSLER (FCA).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179957February 13, 2019
STEERING, SUSPENSION
VEHICLE SHAKES AND VIBRATES AT HIGHWAY SPEEDS AFTER A BUMP IN THE ROAD IS HIT. ONCE IT WAS SO VIOLENTLY AND CONTINUOUS THAT I HAD TO PULL OVER AND STOP THE VEHICLE SO THE SHAKING WOULD STOP. I WAS TOLD THIS IS "DEATH WOBBLE" A KNOWN ISSUE IN JEEP VEHICLES. BECAUSE I LEASE THIS 2018 WRANGLER, I'D LIKE KNOW IF THERE IS A LEMON LAW PROTECTING ME AS A LEASOR SO THAT I MAY EXIT MY LEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176431February 12, 2019
SUSPENSION
WHEN TRAVELING ON THE HIGHWAY GOING APPROXIMATELY 70 MPH I HIT A BUMP CAUSING BOTH MY FRONT TIRES TO SHAKE UNCONTROLLABLY. I HAD TO SLOW DOWN BELOW 45MPH BEFORE THE SHAKING WOULD STOP. THIS HAPPENED AGAIN ON MY RETURN HOME DUE TO ANOTHER BUMP ON THE HIGHWAY. BOTH TIRES, FRONT END, AND STEERING WHEEL SHAKE UNCONTROLLABLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176434February 12, 2019
STEERING
"DEATH WOBBLE" SECOND OCCURENCE...I WAS DRIVING ON THE FREEWAY I-10 AT APPROX 70MPH I RAN OVER A ROUGH PATCH IN THE PAVEMENT; SUDDENLY THE STEERING BEGAN VIOLENTLY WOBBLING, I LET OFF THE GAS, CHECKED TO SEE IT WAS CLEAR AND I CHANGED LANES AS I BEGAN TO SLOW DOWN TO ABOUT 40 MPH AS I ATTEMPTED TO REGAIN CONTROL OF THE STEERING. FINALLY THE WOBBLING STOPPED, AND I WAS ABLE TO CONTINUE MY DRIVING SPEED. THEN AFTER ABOUT 5 MIN HAD PASSED, AGAIN THE STEERING STARTED SHAKING VIOLENTLY AND IT WAS EVEN MORE DIFFICULT TO CONTROL. IT WAS VERY STIFF AND DIFFICULT TO STEER. IT WAS AT THAT POINT THAT MY HUSBAND WHO WAS WITH ME SAID THATS IT, WERE TAKING IT BACK TO THE DEALER, WHICH I DID, I TOOK IT BACK TO CRYSTAL CHRYSLER IN CATHEDRAL CITY WHERE WE PURCHASED IT ON 11-30-2018. THERE IS A CHRYSLER #U48 LISTED. THIS IS MY SECOND COMPLAINT IVE POSTED HERE ON THIS WEBSITE IN THE HOPES THAT SOMETHING CAN BE RESOLVED AS I AM NO LONGER GOING TO DRIVE MY BRAND NEW JEEP WRANGLER BECAUSE OF THE EXTREMELY UNSAFE "DEATH WOBBLE" THAT I HAVE EXPERIENCED EVEN AFTER TAKING IT INTO THE DEALERSHIP WHERE THEY KEPT IT FOR 10 DAYS, AND FIRST TOLD ME THEY COULD FIND NOTHING WRONG WITH IT, THEN THEY REPLACED THE STEERING BOX. I CAN NO LONGER DRIVE MY JEEP AND FEEL SAFE, I FEEL THAT AT ANYTIME THE STEERING COULD GO OUT AND IT WILL CAUSE A CRASH IN WHICH BOTH MYSELF AND SOMEONE ELSE CAN BE KILLED....!!!! NHTSA ID NUMBER 11171707
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176473February 12, 2019
STEERING
MODEL IS A 2018 JK SPORT (2-DOOR) WITH 3,400 MILES. UPON A RIGHT TURN INTO THE ENTRANCE DRIVE OF AN APARTMENT COMPLEX AND HITTING A SLIGHT BUMP AT THE CURB LINE, THE CAR IMMEDIATE LOSS STEERING CONTROL ALONG WITH THE TRACTION CONTROL LIGHT ILLUMINATING ON THE DASH AND FELT THE VIBRATION OF THE ANTI-LOCK BRAKES ACTIVATING. STOPPED IMMEDIATELY, CHECK UNDERNEATH, SAW NO DAMAGE. CONTINUED SLOWLY INTO THE APARTMENT COMPLEX, THE STEERING WAS VERY LOOSE TAKING MANY TURNS OF THE STEERING WHEEL TO TURN THE FRONT WHEEL OF THE CAR. ANY TIME THE STEERING WHEEL WAS TURNED RIGHT OR LEFT, THE TRACTION CONTROL LIGHT ILLUMINATED ON THE DASH ALONG WITH THE VIBRATION OF THE ANTI-LOCK BRAKES ACTIVATING. WITH THE LOOSE STEERING AND THE TRACTION CONTROL LIGHT / ABS ACTIVATING WHEN TURNING THE STEERING WHEEL, NOTHING ELSE OUT OF THE ORDINARY DETECTED, DECIDED TO DRIVE SLOWLY TO THE JEEP DEALER. ON THE WAY TO THE DEALER, ON A STRAIGHT AWAY AT ABOUT 25 MPH GOT A VIOLENT SHAKING IN THE FRONT OF THE VEHICLE, COMMONLY KNOWN AS THE "DEATH WOBBLE". ARRIVE SAFELY TO THE DEALER KEEPING THE SPEED REAL SLOW AND THE STEERING TURNS TO A MINIMUM. INSPECTION BY THE DEALER REVELED THE FRONT TRACK BAR BRACKET HAD COMPLETELY DETACHED FROM THE FRAME ON THE WAY TO THE DEALER. AS SEEN IN THE UPLOADED PHOTO, IT IS QUITE OBVIOUS THAT THE BRACKET WAS IMPROPERLY WELDED TO THE FRAME. THIS IS EXACTLY THE SAME PROBLEM UNDER SAFETY RECALL UA5 / NHTSA 18V-675 FOR THE JL MODEL, BUT THIS JK MODEL OF THE SAME YEAR. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176486February 12, 2019
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KELLY JEEP CHRYSLER DODGE RAM (978-683-8775, LOCATED AT 175 PELHAM ST, METHUEN, MA 01844) WHERE A SOFTWARE UPDATE WAS PERFORMED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE STEERING DAMPER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR FURTHER OBSERVATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176584February 12, 2019
STEERING, SUSPENSION
VEHICLE HAS ABOUT 1-2 INCHES OF FREE PLAY IN THE STEERING WHEEL WHEN STRAIGHT. IT IS DIFFICULT TO KEEP THE VEHICLE IN ITS LANE AT HIGHWAY SPEEDS, CONSTANT CORRECTIONS ARE NEEDED. VEHICLE DOES NOT FEEL SAFE TO DRIVE AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176588February 12, 2019
STEERING, SUSPENSION
DEATH WOBBLE. WHEN HITTING A BUMP AT HIGHWAY SPEEDS, THE STEERING WHEEL WILL SHAKE SIDE TO SIDE VIOLENTLY UNTIL THE JEEP HAS SLOWED TO AROUND 40-45 MPH. STEERING IS STILL POSSIBLE BUT VERY LIMITED. THIS HAPPENS WHEN GOING STRAIGHT OR DURING TURNS AT 55+ MPH. THIS STARTED WHEN THE VEHICLE HAD 3,800 MILES. I HAVE HAD THE JEEP INTO THE DEALER 3 TIMES. THE STEERING STABILIZER WAS REPLACED, THEN THE TIRES WERE BALANCED. NOW THEY ARE INVESTIGATING TIE ROD ENDS AND OTHER POSSIBLE CAUSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176598February 12, 2019
STEERING
WHEN MY SON'S JEEP WRANGLER HITS A SMALL BUMP ON THE FREEWAY AT SPEEDS OVER 50 MILES AN HOUR, IT GOES INTO VIOLENT STEERING VIBRATION. THE FIRST OCCURRENCE WAS ON NOVEMBER 2ND, 2018 AND I TOOK IT TO THE DEALERSHIP FOR REPAIR. THE ISSUE HAPPENED AGAIN ON JANUARY 12TH, 2019, AND CHRYSLER REPAIRED IT FOR THE SECOND TIME. THE ISSUE RECURRED FOR THE THIRD TIME ON FEBRUARY 9TH, 2019 AND THIS TIME, THE VIBRATION WAS EVEN MORE VIOLENT THAN THE FIRST 2 INSTANCES. THE FIRST OCCURRENCE HAPPENED WHEN THE CAR HAD APPROXIMATELY 10,000 MILES ON IT. IT NOW HAS 12,000 MILES ON IT. AS I LOST CONFIDENCE IN CHRYSLER BEING ABLE TO PERMANENTLY REPAIR THE VEHICLE, I AM REQUESTING ARBITRATION FOR CHRYSLER TO TAKE THE CAR BACK AND RELIEVE ME OF THE LEASE AS I DON'T WANT TO ENDANGER MY SON'S LIFE, ESPECIALLY THAT IT TOOK HIM A FRIGHTENING 5 TO 6 SECONDS TO REGAIN CONTROL OVER THE VEHICLE DURING THE LAST INSTANCE. HE WAS DRIVING 65 MILES AN HOUR AND THE VEHICLE VEERED ACROSS 3 LANES. HAD THERE BEEN OTHER CARS, MY SON WOULD HAVE BEEN IN A LIFE THREATENING ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176657February 12, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
POWER STEERING STOPPED WORKING WHEN DRIVING ON HIGHWAY. ONLY CAN STEERING 10 DEGREES EITHER RIGHT OR LEFT. THANK GOD, I WAS ABLE TO PULL OVER. I RESTARTED AND STEERING CANE BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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