Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11185739March 11, 2019
STEERING
STEERING LOCKED-UP WHILE DRIVING - STEERING WHEEL WOULD NOT TURN TO THE LEFT PAST APPROXIMATELY 11:00 GOING APPROXIMATELY 45-50 MPH. STEERING RETURNED WHEN SPEED DROPPED BELOW APPROXIMATELY 40 MPH BUT CONTINUED TO FREEZE AND FREE FOR APPROXIMATELY THE NEXT 0.5 MILE TRAVELING AT APPROXIMATELY 45 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185784March 11, 2019
STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING OVER 45 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE CONTACT PULLED THE VEHICLE OVER TO REGAIN CONTROL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON DODGE CHRYSLER JEEP RAM (481 US-46, BUDD LAKE, NJ 07828, (908) 850-8700) WHERE IT WAS DIAGNOSED THAT THE STEERING STABILIZER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED A THIRD TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185875March 11, 2019
STEERING, SUSPENSION
TAKATA RECALL I PURCHASED A 2018 JEEP SAHARA WITH 18 MILES ON IT AND HAVE BROUGHT IT TO THE SHOP 2 TIMES FOR DEATH WOBBLE. IT STILL HAS THE ISSUE AND ITS GETTING WORSE. THE JEEP DEALERSHIP SEEMS TO HAVE NO ANSWERS ON HOW TO FIX IT. THE LAST ISSUE MADE ME SLOW DOWN TO APPROXIMATELY 20MPH ON THE HIGHWAY NEARLY RESULTING IN A REAR ENDING ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185957March 11, 2019
STEERING
GOING AROUND A GRADUAL LEFT TURN AT 40-50 MPH, STEERING LOCKED UP AND WAS UNABLE TO TURN AT ALL, NOT MATTER HOW MUCH EFFORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186009March 11, 2019
STEERING, SUSPENSION
WOBBLE AFTER HITTING BUMP, EXPANSION JOINT, OR POT HOLE AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185633March 10, 2019
SUSPENSION
AFTER HITTING SOME MINOR POT-HOLES ON THE HIGHWAY WHILE GOING 55-60 MPH , THE FRONT END OF MY JEEP BEGAN SHAKING VIOLENTLY , MAKING IT HARD TO HOLD THE STEERING WHEEL TO CONTROL THE VEHICLE . I HAD TO COME TO ALMOST A COMPLETE STOP TO REGAIN CONTROL , THIS HAS OCCURRED TWICE , WITH THE DEALER CHANGING THE STEERING STABILIZER BOTH TIMES . THE FIRST TIME IT HAPPENED WAS ABOUT A MONTH AGO , THIS TIME IT OCCURRED ON 03/08/2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185696March 10, 2019
STEERING, UNKNOWN OR OTHER
I HAVE A 2018 JEEP WRANGLER JL AND SINCE I GOT THE TRUCK IN JULY 2018, THERE HAS BEEN AT LEAST 10 TIMES DURING WHICH I'M DRIVING ON THE HIGHWAY GOING OVER 50 MILES PER HOUR WHERE I WILL HIT A BUMP IN THE ROAD AND THE STEERING WHEEL STARTS SHAKING VIOLENTLY. IT HAPPENED 2 TIMES TODAY DURING A 2 HOUR DRIVE. IT CAN LAST FOR OVER A MINUTE AND I NEED TO SLOW DOWN CONSIDERABLY TO GET IT TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185485March 9, 2019
STEERING
WHILE DRIVING AT APPROX 60-65MPH, IN 30 DEGREE WEATHER AND ON THE HIGHWAY, I WAS COMING AROUND A BEND AND THE STEERING LOCKED UP. I COULD NOT TURN MY STEERING WHEEL AND ALMOST COLLIDED WITH A TRACTOR TRAILER AND WAS HEADING STRAIGHT INTO THE MEDIAN. AFTER PULLING ON THE STEERING WHEEL AND SLOWING DOWN, THE STEERING THEN LOOSEND AND MY CAR SWERVED ALMOST HITTING THE CAR IN THE NEXT LANE OVER. THIS HAS HAPPENED ON 2 OTHER SEPARATE OCCASIONS BESIDES THE ONE JUST EXPLAINED. I'M VERY CONCERNED OVER THE SAFETY OF MY FAMILY. THE DEALERSHIP 'COULDN'T DUPLICATE THE PROBLEM' SO NO REPAIR WAS DONE. THIS IS A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185092March 8, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
CAR WAS BROUGHT IN 3 TIMES FOR DEATH WOBBLE. FIRST COULD NOT REPLICATE, THEN PART WAS REPLACED WITH A PART REMOVED FROM ANOTHER VEHICLE AS THE REQUIRED PART WAS ON NATIONWIDE BACK-ORDER. THAT PART WAS DEFECTIVE, CAR WENT BACK IN THE SHOP AND WAITED FOR NEW PART TO COME IN. ON 3/6/19 THE DEATH WOBBLE REOCCURRED WITH MY VEHICLE. IT DOES NOT STOP UNTIL YOU REDUCE YOUR SPEED - DIFFICULT TO DO IN HEAVY TRAFFIC. CURRENTLY HAVE NOT RECEIVED RESPONSE FROM DEALER TO BRING CAR BACK IN. THEY HAD FCA ENGINEER LOOK AT IT THE LAST TIME IT WAS IN AND WILL NOT SEND ME COPY OF THE DOCUMENTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185105March 8, 2019
STEERING
SINCE I BOUGHT MY JEEP WRANGLER JL, I HAVE BEEN EXPERIENCING THE DEATH WOBBLE, SO THE DEALERSHIP HAS CHANGED THE STEERING DAMPER FOR THREE TIMES, BUT I HAVE THE SAME ISSUE. THIS IS SO RIDICULOUS, AND THEY JUST SAID THAT I HAVE TO WAIT FOR OTHER TIME TO CHANGE IT WITH AN AFTERMARKET PIECE. DRIVING THIS CAR IS EXTREMELY DANGEROUS, IT DOESN'T MATTER THE SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185439March 8, 2019
STEERING
STEERING WHEEL WILL RANDOMLY LOCK AND NOT ALLOW THE CAR TO MAKE TURNS. ISSUE WILL OCCUR WHILE DRIVING AT LOW SPEEDS OR PARKED. I HAVE VIDEO OF THE VEHICLE TURNED ON AND THE STEERING WHEEL NOT BEING ABLE TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185442March 8, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
DEATH WOBBLE IF I HIT ANY LITTLE BUMP OR CREASE IN THE ROAD. I HAVE TO STOP THE VEHICLE COMPLETELY FOR IT TO STOP. ALSO IF I LET GO OF THE STEARING WHEEL, YHE VEHICLE VEARS OFF TO THE RIGHT OR LEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185461March 8, 2019
STEERING
DEATH WOBBLE. THE STEERING SYSTEM IN THE VEHICLE WILL SHAKE VIOLENTLY AFTER HITTING A BUMP AT SPEEDS BETWEEN 40MPH AND 70MPH. THE SHAKING OF THE STEERING SYSTEM CONTINUES UNTIL THE VEHICLE IS SLOWED TO SPEEDS AROUND 40MPH AND BELOW, AT WHICH TIME THE SHAKING FADES UNTIL IT DISSIPATES COMPLETELY. THE SHAKING CANNOT ALWAYS BE ANTICIPATED AND CAN CAUSE PANIC WITH THE DRIVER, ESPECIALLY A DRIVER THAT HAS NEVER EXPERIENCED THE SHAKING BEFORE OR HAS NEVER DRIVEN THE VEHICLE BEFORE. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP TO ADDRESS THE ISSUE. THE STEERING DAMPER WAS REPLACED, BUT THE ISSUE WAS NOT RESOLVED. THE VEHICLE IS SCHEDULED TO GO BACK TO THE DEALERSHIP FOR FURTHER INSPECTION OF THE ISSUE. AT THIS POINT, I WOULD DEEM THE VEHICLE UNSAFE TO DRIVE AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185464March 8, 2019
STEERING, SUSPENSION
AT HIGHWAY SPEEDS AFTER CROSSING AN UN-EVEN EXPANSION JOINT OR POTHOLE (STRAIGHT AND SWEEPING CURVES) THE FRONT END STARTS VIOLENTLY WOBBLING/SHAKING ALL THE WAY THROUGH TO THE STEERING WHEEL. MY 2018 WRANGLER JL 2DR HAS ONLY 1,030 MILES ON IT AND IS BONE STOCK OTHER THAN MOPAR SIDE STEPS. THIS HAPPENED 5 TIMES ON A 60 MILE DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184765March 7, 2019
STEERING
2 WEEKS AGO MY CHRYSLER ADVISED THE DEALERSHIP TO REPLACE THE STEERING DAMPER AFTER I EXPERIENCED VIOLENT VIBRATION IN THE WHEEL WHEN HITTING A BUMP ON THE HIGHWAY GOING 70MPH. YESTERDAY IT HAPPENED AGAIN AT ONLY 63MPH ON THE HIGHWAY. TAKING IT BACK AGAIN TO HAVE IT EVALUATED. THE VEHICLE ONLY HAS 4400 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184779March 7, 2019
STEERING
TOO MUCH PLAY IN THE STEERING WHEEL, DEAD ZONE BETWEEN 11:00 AND 1:00. HAVE TO DRIVE WITH TWO HANDS ON THE WHEEL AT ALL TIMES TO KEEP IT IN A STRAIGHT LINE AND FEELS DANGEROUS AT HIGHWAY SPEEDS. DEALERSHIP SAYS COLUMN FLASH IS UP TO DATE AND IS OPERATING AS DESIGNED. IF THAT INDEED IS THE CASE, THEN IT'S A BAD DESIGN. BEEN WAITING 8 MONTHS TO HEAR OF A FIX BUT NOTHING AS OF 3/07/2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184793March 7, 2019
STEERING
I HAD THE JEEP IN FOR SERVICE, THE FRONT END WOBBLED VIOLENTLY AND IT IS HARD TO KEEP THE JEEP GOING STRAIGHT IN THE LANE WITH ONE HAND, TWO HANDS MUST BE USED! THE DEALERSHIP INSTALLED A NEW STABILIZER SHOCK TO TAKE CARE OF THE THE FRONT END WOBBLE WHICH SEEMS TO OF HELPED. WHEN GOING OVER BUMPS IN THE ROAD AT SPEEDS ABOVE 55 MILES AN HOUR I CAN STILL FEEL THE WOBBLE BUT ITS DAMPENED BY THE SHOCK. THE DEALERSHIP FLASHED THE ECM WITH AN UPDATE FOR THE STEERING, BUT IN MY OPINION IT DID NOT FIX THE PROBLEM. I SEE THIS SAME PROBLEM ON OTHER JEEPS ALL OVER THE INTERNET, AND HAVE ALSO DRIVEN OTHER 2018 JEEP WRANGLERS AT OTHER DEALERSHIPS AND THEY ALSO HAVE THE SAME PROBLEM. IT HAS TO BE SOMETHING WITH THE ELECTRIC ASSIST ON THE STEERING. I DON'T THINK THIS VEHICLE IS SAFE TO DRIVE! I HAVE A 19 YEAR DAUGHTER WHO CANT UNDERSTAND WHY I DONT LET HER DRIVE THE VEHICLE! TRY TO EXPLAIN THAT TO YOUR DAUGHTER WHO THINKS LOVES THE VEHICLE. I DO HAVE A REF# 11164329
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184800March 7, 2019
STEERING
WHEN DRIVING AT HIGHWAY SPEED, APPROX 70 MPH, AND HITTING A SMALL BUMP IN THE ROAD THE STEERING COLUMN AND INTERIOR OF THE CAR SHOOK VIOLENTLY. (DEATH WOBBLE). I HAD TO SLOW DOWN RATHER QUICKLY AND WAS ALMOST REAR ENDED BY THE CAR BEHIND ME,. THIS HAPPENED PRIOR AND WE BROUGHT IT BACK TO THE DEALER AND THEY THE REPLACED A PART, BUT THAT OBVIOUSLY THAT DID NOT FIX THE PROBLEM.THE FIRST TIME IT HAPPENED MY WIFE WAS DRIVING AND I TOLD HER IT'S JUST A JEEP AND THAT IS HOW THEY RIDE OVER BUMPS, BUT AFTER IT HAPPENED TO ME, I KNEW RIGHT AWAY THAT WAS WHAT SHE FELT THE FIRST TIME! WE BROUGHT THE CAR TO THE DEALERSHIP AND THEY SAID IT THIS IS NOT THE FIRST TIME SOMEONE HAS COMPLAINED ABOUT THIS. THE CAR IS AT THE DEALERSHIP AND WE ARE NOT SURE IT WILL EVER BE FIXED PROPERLY. SHE DOES NOT WANT TO DRIVE THE CAR AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184844March 7, 2019
STEERING, SUSPENSION
A VERY EXTREME VIBRATION IN THE STEERING WHEEL OCCURS AT CERTAIN TIMES WHEN AN UNEVEN ROAD IS ENCOUNTERED AT HIGHWAY SPEEDS ALSO KNOWN AS DEATH WOBBLE. THE STEERING DAMPER WAS REPLACED AND DOES NOT SOLVE THIS ISSUE. THE VEHICLE MUST BE PULLED OVER TO THE EMERGENCY LANE AND A COMPLETE STOP MUST OCCUR BEFORE CONTINUING ON. UNTIL THIS PROSES HAS BEEN COMPLETED IT FEELS LIKE THE VEHICLE IS LOOSING CONTROL BY THE OPERATOR. THIS USUALLY OCCURS AT A SPEED OF 45 MILES AN HOUR ON UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184870March 7, 2019
STEERING, SUSPENSION
THERE IS A LOT OF PLAY IN THE STEERING AT NORMAL SPEEDS. ALSO WHILE DRIVING DOWN THE ROAD MINOR BUMPS MAKE THE CAR JART IN EITHER DIRECTION AND WHEN LARGER BUMPS ARE HIT THE VEHICLES STEERING WHEEL SHAKES VIOLENTLY BACK AND FOURTH UNTIL I SLOW DOWN. MY WIFE STATED THAT SHE LOOKED IN HER REARVIEW MIRROR AS I WAS FOLLOWING HE AND SHE SAID IT LOOKED LIKE THE WHEELS WERE WOBBLING . THE CAR IS CURRENTLY IN THE SHOP WAITING TO BE REPAIRED. THEY SAID THE STEERING DAMPNER NEEDED REPLACE, BUT FROM WHAT I READ THAT WILL JUST MASK THE PROBLEM FOR NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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