Jeep Wrangler Complaints (2013)

657 consumer complaints on file.

#11439493November 5, 2021
VISIBILITY/WIPER, ELECTRICAL SYSTEM
Mopar Performance 68018109AA A/C and Heater Actuator has failed 3 times. I've replaced the original and twice since. This part is a safety issue because it directed the heat to defrost/de-ice the Windshield and provide heat to the occupants. There is plenty of evidence on YouTube of Jeep owners replacing this part for years now and yet there has not been a Recall regarding this part. The last replacement part was in January 2020 and failed again which I just replaced. Three times since 2013 when I purchased the 10th Anniversary Jeep Rubicon new which is why I've had enough of MOPAR not caring about its customers
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437547October 20, 2021
AIR BAGS
The control buttons on the steering wheel for speed control and radio and menu for the odometer plus the horn started working only part-time. If you wiggle or turn the steering wheel 90 degrees sometimes everything will work. The airbag light also comes on indicating there is an airbag problem. This sometimes will go away with the right wiggle of the steering wheel. The service department said it is a bad clockspring on the steering column. There is a recall on this (S40) but not listed on my jeep. This started about 6 months ago and has gotten progressively worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432624September 11, 2021
FUEL/PROPULSION SYSTEM
Due to a strong odor of gasoline emanating from a recently filled fuel tank, the vehicle was towed (due to extreme fire risk) to an independent service center. A subsequent inspection determined a fuel leak in the upper part of the tank assembly and a cracked flange in the fuel pump assembly, which necessitated the replacement of the fuel tank and fuel pump assemblies. The vehicle components are no longer available for inspection and the vehicle was not inspected by anyone other than the owner of the independent service center. There were no warning lamps, messages or other symptoms of the problem other than the pungent smell of gasoline. The smell of fuel first occurred after filling the gas tank on/around 08/13/2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430940August 29, 2021
UNKNOWN OR OTHER
While driving the vehicle, the heat cuts out and the defroster fails. This fogs up the window quickly causing an unsafe situation. Have had heating system flushed, controls and thermostat replaced, but problem continues to occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430474August 25, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2013 Jeep Wrangler. The contact stated while driving 65 MPH, he noticed a strong gasoline odor. There were no warning lights illuminated. The contact was able to drive to his residence and turn off the vehicle. The contact stated as he opened the hood of the vehicle, he saw gasoline pouring out of the fuel line into the engine compartment. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer was made aware of the failure and advised the contact to purchase the parts and replace the fuel line himself. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 114,820.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425680July 20, 2021
AIR BAGS
Approximately the end of June the airbag light came on, made appointment with Red Bluff Chrysler Dodge Jeep Ram 545 Adobe Road Red Bluff, CA. 96080. Phone # (530) 840-2901. The soonest they could fit me in was July 19th @ 10:00am. Invoice states as follows; 97549 1.00 verified concern of airbag lamp on has active DTC B1B02 driver airbag said #1 open. Removed airbag installed Miller 8443 SRS simulator into clockspring airbag leads DTC goes stored unplug SRS tool and reinstalled airbag lamp comes back on same DTCS. Driver airbag will need to be replaced. Dealership was unable to answer if the airbag would deploy while driving or if the airbags would even go off in an accident, its their belief the system shuts down when there is a code. I have only gone to one dealership as mentioned above. Approximately $1,000.00 for the part alone. Problem is unresolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417664May 18, 2021
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
I just left my house and drove 2 miles at 25mph. My brakes went out then my vehicle caught fire with me and my two children inside. It is being inspected by insurance but there were no warning signs besides my brakes going out.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11413870April 25, 2021
ELECTRICAL SYSTEM
DRIVER HEATED SEAT MODULE OVERHEATS AT TIMES CAUSING A BURNING SMELL IF IN USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404742March 24, 2021
SERVICE BRAKES, ENGINE
MY JEEP STARTED SMOKING SMELT A BADD OIL BURNING SMELL AND ALMOST CAUGHT ON FIRE WHEN I FINALLY GOT STOPPED LOOKED UNDER THE HOOD AND I COULD SEE OIL FLOATING ON TOP OF THE ENGINE EVERYWHERE AND GOING ALL DOWN THE BACK OF THE TRANSMISSION LOOKS LIKE A PART OR SOMETHING MAY HAVE A CRACK IN IT CAN'T REALLY TELL OIL IS ALL OVER THE UNDER CARRIAGE ALL THE WAY TO THE REAR END HAS GOT ALL OVER THE BRAKES HAD TROUBLES AND ISSUES WITH ITS SLOWING DOWN WITHOUT IT SMELLING LIKE AN OIL FIRE AND SMOKE POURING OUT OF THE BRAKE ASSEMBLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400281March 11, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
DRIVING APPROX 65 MPH ON HIGHWAY. RPM JUMPED THEN CAR LOST POWER. WOULD NOT SHIFT PAST NEUTRAL AND UNABLE TO REMOVE KEY. AUTO DOOR UNLOCK FAILED. VEHICLE WAS EVACUATED AND THEN STRUCK FROM BEHIND AT HIGH SPEED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11399046March 3, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I WAS LEAVING A GROCERY STORE AND AS I WAS TURNING ONTO THE BUSY MAIN ROAD MY JEEP WRANGLER SAHARA UNLIMITED STALLED WITH NO WARNING NO LIGHTS IT JUST DIED IT WOULD NOT START AT ALL. AFTER 20 MINUTES IT THEN STARTED. IT WAS VERY DANGEROUS BECAUSE THE PERSON BEHIND ME COULD HAVE HIT ME IF THERE WASN'T ANY OTHER TRAFFIC. THIS HAS HAPPENED BEFORE AT TRAFFIC LIGHTS WHERE IT WOULD STALL OUT OF NO WHERE BUT THEN I COULD TURN THE KEY AND IT WOULD START. I AM TERRIFIED TO GET ON THE HIGHWAY AFRAID IT WILL DO THAT AGAIN AND HARM ME OR OTHERS ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390784January 30, 2021
VISIBILITY/WIPER
HEATER DOES NO BLOW HOT AIR ON DRIVERS SIDES VENTS. AS A RESULT, THIS CAUSED A FROSTED BLIND SPOT ON THE DRIVER'S SIDE OF WINDOW AND DOOR GLASS. PP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388777January 19, 2021
ENGINE
BROUGHT 2013 WRANGLER TO DEALER FOR CONSTANT P0304 CODE AFTER REPLACING IGNITION COILS AND SPARK PLUGS. DEALER DID A COMPRESSION LEAK TEST TO VERIFY THAT THE 4TH CYLINDER HEAD WAS BAD AND NEED REPLACING AND WILL COST $3700.00 FOR THE REPAIR. I HAD ASKED ABOUT THE SERVICE BULLETIN 09-002-14 AND MY VEHICLE IS NOT COVERED UNDER THE X56 CODE EXTENDED WARRANTY FOR THE CYLINDER HEAD. I CALLED CHRYSLER/JEEP AS RECOMMENDED BY THE DEALER, AND THEY TOLD ME TO CALL THE DMV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376518November 27, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I WAS IN MOTION ON HIGHWAY AT 60MPH DASH LIGHTS AND RADIO WENT OFF, THE ENGINE WENT OFF FOR ABOUT 3 SECONDS THEN EVERYTHING CAME BACK TO NORMAL. THIS OCCURRED 3 TIMES IN THE NEXT 10 MINUTES. EACH OCCURANCE WAS THE SAME. RAN FINE AFTER THAT FOR 30 MINS. HAS NOT REOCCURED. TOTAL SHUT DOWN IS DANGEROUS. I HAVE HEARD REPORTS OF THIS HAPPENING TO MANY JEEPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376295November 25, 2020
ENGINE
ENGINE OIL COOLER HAS FAILED 2 TIMES ONCE AT AROUND 70K MILES AND AGAIN AT 90K MILES. OIL LEAKS ON TOP OF ENGINE BLOCK AND RUNS DOWN THE BACK TO THE TRANSMISSION ON TO THE EXHAUST AND COULD EASILY CAUSE A FIRE. FIAT DOES NOT CARE WHEN I REPORTED IT AND IT IS A VERY COMMON PROBLEM WITH THE ENGINE IN MULTIPLE VEHICLES. DEALER WANTED $3,000 TO REPLACE IT WHEN THE PROBLEM WAS 12 DOLLAR O RINGS ON THE ADAPTER. THE PLASTIC HOUSING THAT SITS ON TOP OF A HOT ENGINE FLEXES AND ALLOWS THE O RINGS TO LEAK. THERE HAS TO BE A WAY TO REPLACE THAT PART WITH SOMETHING SAFER BUT THEY WONT CAUSE IT WOULD COST THEM TO MUCH MONEY AND GOOD LUCK PROVING WHAT HAPPENED TO START THE FIRE WHEN THE PLASTIC HOUSING JUST BURNS AWAY IN A FIRE OR YOUR ENGINE BLOWS TO LOW OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376173November 24, 2020
ENGINE
WHEN THE JEEP IS PUT INTO REVERSE FIRST THING AFTER SITTING FOR A WHILE THE VEHICLE STALLS WHEN THE BRAKE PEDAL IS APPLIED. IF THE BREAK PEDAL IS SLOWLY RELEASED, THE JEEP WILL STUTTER AND ALMOST STALL BUT STAYS RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365505October 21, 2020
UNKNOWN OR OTHER
CAUGHT FIRE FOR NO KNOWN REASON- WHILE I WAS DRIVING - CAME TO STOP AND SMOKE PASSED ME UP - WIND COMING FROM BEHIND ME -STOPPED - SAW SMOKE COMING OUT OF LEFT SIDE OF HOOD -TOTALLY BURNED-*DT*JB THANKFULLY I WAS ABLE TO GET OUT WITHOUT HARM - YET I AM LEFT WITH NO VEHICLE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11361406September 27, 2020
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
AIRBAG LIGHTS REMAIN ON, CRUISE CONTROL DOES NOT WORK, ALL CONTROLS ON THE STEERING WHEEL DO NOT WORK. DOES NOT WORK WHEN DRIVING OR SETTING. I PURCHASED THE VEHICLE WITH THIS PROBLEM AND WAS TOLD IT WAS A FUSE. I FOUND OUT IT IS THE CLOCK SPRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353098September 3, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
AT LOW SPEEDS, USUALLY WHILE BRAKING, THE JEEP WILL LURCH FORWARD/ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352724September 2, 2020
UNKNOWN OR OTHER
THE HEAT STOPPED WORKING, EVEN AFTER A 45 MINUTE COMMUTE , NO HEAT. THIS CREATED DIFFICULTIES IN SEEING OUT THE WINDSHIELD ON COLD MORNINGS. THE DEALER DID A FLUSH OF THE SYSTEM BUT THE HEAT WAS ONLY TEMPORARILY FIXED, LESS A WEEK. RETURNED TO DEALER, REPLACED THE HEATER CORE WHICH HAS RETURNED THE HEAT TO THE JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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