Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11191257March 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
!!! CAR CURRENTLY @ DEALERSHIP FOR 5TH TIME FOR SAME ISSUE !!! WHEN DRIVING @ HWY SPEEDS AND HIT A BUMP DIVOT OR POTHOLE THE ENTIRE JEEP VIOLENTLY VIBRATES SHAKES AND SWAYS FROM FRONT TO BACK. AFTER THE LATEST "FIX" NOW IT STILL VIBRATES SHAKES SWAYS AND NOW BOUNCES THE VEHICLE INTO ANOTHER LANE MY FAMILY & I NEARLY HIT ANOTHER VEHICLE ON THE HWY ON SATURDAY 3/23/19. WE HAVE HAD THE VEHICLE INTO DEALERSHIP 4 TIMES SINCE JANUARY 2019 FOR THEM TO FIX THIS ISSUE AND FCA/DEALERSHIP HAVE NO IDEA HOW TO REMEDY THIS ISSUE. AFTER THIS LAST INCIDENT ON 3/23/19 I DON'T WANT MY FAMILY OR MYSELF IN THIS JEEP. I WAS VERY SCARY ON 3/23/19 BEING BOUNCED INTO ANOTHER LANE WITH OTHER CARS RIGHT BEHIND AND ALONG SIDE OF ME. IT WAS A WHITE KNUCKLE DRIVING EXPERIENCE I DON'T WANT TO HAPPEN AGAIN. ITS DANGEROUS UNSAFE ALARMING & THREATENING TO ALL DRIVERS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191326March 25, 2019
STEERING
WHEN DRIVING ON THE HIGHWAY IT IS ALMOST IMPOSSIBLE TO KEEP THE JEEP IN THE LANE. ALSO WHEN GOING OVER A BUMP THE FRONT END WOBBLES? WE HAD A TERRIBLE TIME TWO DAY'S AGO AS IT WAS WINDY. THE JEEP WOULD BE PUSHED LEFT AND THAN RIGHT AS THE WIND BLEW. IT WAS SCARY. YOU ARE CONSTANTLY CORRECTING AND MUST KEEP YOUR EYES ON THE ROAD 100 % OF THE TIME I WAS TRYING TO MAINTAIN 70 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191366March 25, 2019
UNKNOWN OR OTHER
WIND NOICE IN CORNER OF PASSENGER SIDE AND IN THE MIDDLE OF TOPS. BOUGHT VEHICLE NEW 2/4/18 AND HAS BEEN IN THE SHOP FOR LAST 45 DAYS TRYING TO FIX. NOICE IS WORSENS DEPENDING ON DIRECTION AND HOW STRONG THE WINDS ARE BLOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191486March 25, 2019
STEERING
IF I RUN OVER A BRIDGE EXPANSION JOINT OR BUMP IN THE ROAD 50-75 MILES PER HOUR THE FRONT SUSPENSION WILL START SHAKING AND GROW TO A VIOLENT SHAKE IF YOU DONT REDUCE SPEED TO 40 OR LESS. 1 INCIDENT I WAS ON HIGHWAY AND IT STARTED TO SHAKE VIOLENTLY SO I HAD TO BREAK HEAVILY AND STRUGGLED TO MAINTAIN CONTROL WHILE PULLING OFF TO THE SHOULDER OF THE ROAD. I HAD A HARD TIME KEEPING FROM RUNNING INTO THE WIRE BARRIER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191158March 24, 2019
STEERING, SUSPENSION
WHILE DRIVING ON THE INTERSTATE AROUND 65 TO 70 MPH, CROSSING OVER BRIDGES OR OVERPASSES MY STEERING WHEEL SHAKES UNCONTROLLABLY UNTIL I SLOW DOWN TO ABOUT 15 MPH. THIS HAS HAPPENED DOZENS OF TIMES THE LAST TIME I ALMOST SIDESWIPED A TRACTOR TRAILER. I'VE TAKEN IT TO THE DEALERSHIP TWICE NOW AND THE UPLOADED A PROGRAM THAT DIDNT DO ANYTHING. I WAS TOLD NO RECALL YET BUT OTHERS ARE POSTING SAME ISSUES IN FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191225March 24, 2019
STEERING, SUSPENSION
JEEP WRANGLER SHAKES UNCONTROLLABLY AFTER HITTING A BUMP AT HIGHWAY SPEEDS. NEED TO SLOW DOWN PRECIPITOUSLY TO GET IT TO STOP SHAKING. FOR INSTANCE HAVE TO SLOW FROM 65-70 TO 35. USUALLY DOES IT 2-3 TIMES EVERY TIME I'M ON 4 LANE HIGHWAY. HAD LOCAL MECHANIC LOOK INTO IT. HAVE NOT HAD IT TO DEALER YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191046March 23, 2019
STEERING, SUSPENSION
HIT POTHOLE ON INTERSTATE TRAVELING 65 MPH AND EXPERIENCED SEVERE MOTION IN THE STEERING AND SUSPENSION TO THE POINT OF ALMOST LOSING CONTROL OF VEHICLE. AFTER LOOKING AT VIDEOS ONLINE RELATED TO THIS THE EXPERIENCE IS BEING REFERRED TO AS THE "DEATH WOBBLE" FOUND ON JEEP FORUM. THIS IS A STOCK JEEP NOT MODIFIED IN ANY WAY IN TERMS OF LARGER TIRES OR LIFTED SUSPENSION. THE PROBLEM SPONTANEOUSLY RESOLVED WHEN I SLOWED TO AROUND 40 MPH. I WAS NOT TURNING OR CHANGING LANES AT THE TIME IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191005March 22, 2019
STEERING, SUSPENSION
AT FIRST WHEN TRAVELING AT HIGH SPEEDS IN COLD WEATHER THE STEERING WOULD BECOME EXTREMELY STIFF WHEN TURNING LEFT AND THEN IT WOULD LOOSEN UP QUICKLY CAUSING THE VEHICLE TO SWERVE VERY BADLY. THE DEALERSHIP UPDATED THE STEERING MODEM AND IT STOPPED FOR APPROXIMATELY 3 MONTHS. THIS WEEK WHEN GOING STRAIGHT OVER A BRIDGE ON THE HIGHWAY AT HIGH SPEEDS THE VEHICLE SHOOK VIOLENTLY (REFERRED TO AS DEATH WOBBLE) AND IT FELT LIKE THE TIRES WERE GOING TO FALL OFF. IT HAS BEEN WITH THE DEALERSHIP FOR 5 DAYS AND I STILL DON'T HAVE IT BACK YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191002March 22, 2019
STEERING
STEERING SHIMMY/SHAKE/WOBBLE WHEN DRIVING AT SPEED. STEERING DOES NOT RETURN TO STRAIGHT AFTER MAKING TURN. STEERING WHEEL FEELS LOOSE AND AND PLAY SO IT FEELS LIKE IT DOES NOT IMMEDIATELY RESPOND WHEN TURNED. THIS ISSUE HAS HAPPENED ON MULTIPLE OCCASIONS AND CONTINUES TO OCCUR. VEHICLE HAS BEEN TAKEN TO JEEP FOR SERVICE AND REPAIRS DID NOT CORRECT ISSUE. ANOTHER SERVICE APPOINTMENT SCHEDULED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190654March 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
I WAS DRIVING AT 45 MILES PER HOUR WHEN MY SERVICE SHIFTER LIGHT WENT OFF. WITHIN 1 MINUTE I LOST MY POWER STEERING, AND BRAKES. MY CAR LOCKED INTO GEAR AND I LOST ALL ABILITY TO ACCELERATE. AT THAT POINT THE CAR STARTED DINGING AND PROMPTING EVERY CODE IN THE CAR. SWAY BAR ENGAGEMENT, REAR ELECTRONICS, FUEL LOW, TIRE PRESSURE, CHANGE OIL.....I CAN'T REMEMBER EVERY ONE. WHEN I GOT MY CAR TO STOP I COULD NOT GET THE CAR TO TURN OFF AND ALL OF THE FANS WERE BLOWING ON HIGH ALONG WITH THE MOTOR REEVING. I FINALLY GOT IT TO TURN OFF AND CALLED FOR A TOW. THE REPAIR SHOP TOLD ME THE CAR HAD THROWN OVER 100 CODES BUT NONE WERE ACTIVE. THEY KEPT MY JEEP FOR 10 DAYS AND TOLD ME THEY TOOK IT APART AND CHECKED EVERYTHING. I WAS TOLD BECAUSE NO ISSUES WERE CURRENT THEY COULD NOT FIND A PROBLEM THOUGH.I PICKED IT UP AND NOT 8 MILES DOWN THE ROAD THE SAME EXACT THING HAPPENED. THIS TIME HOWEVER I WAS IN HEAVY TRAFFIC WHERE I WAS ALMOST HIT AND BECAUSE I HAD NO BRAKES OR POWER STEERING I ALMOST HIT A PERSON WALKING. THANK GOD I WAS ABLE TO AVOID ALL OF THAT AND GET PULLED OVER TO SAFETY. IT IS CURRENTLY IN THE SHOP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190505March 21, 2019
UNKNOWN OR OTHER
WHEN ATTEMPTING TO START JEEP, LIGHTS AND EVERYTHING COMES ON BUT WILL NOT START. IF LEFT ALONE FOR 10-30 MINUTES THEN TRY AGAIN IT STARTS UP. BATTERY AND STARTER ARE NOT THE ISSUE. A FORUM ABOUT THIS ISSUE DISCUSSES THE WIRING HARNESS FOR TRANSMISSION. JEEP IS NEW LESS THAN 10,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190190March 20, 2019
STEERING
MY 2018 WRANGLER WILL NOT GO STRAIGHT I NEED TO CORRECT ALL THE TIME. IF I LOOK OFF TO MY SIDE MIRRORS OR MY INSTRUMENTS WHEN I LOOK BACK TO THE ROAD I MUST CORRECT. IF THERE IS A WIND IT BECOMES A SERIOUS PROBLEM. I REQUESTED THE DEALER FIX THE PROBLEM AND THEY REPLACED THE STEERING SHOCK.THAT DID NOT SOLVE THE PROBLEM. HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187387March 17, 2019
STEERING
JEEP VIOLENTLY SHAKES WHEN HITTING A ROAD IRREGULARITY AT HIGHWAY SPEEDS. THE WHEEL WOBBLING STOPS ONLY WHEN SIGNIFICANTLY REDUCING SPEEDS. REDUCING AT THAT RATE OF SPEED CAN BE VERY DANGEROUS. I HAVE HAD 4 STEERING DAMPENERS REPLACED BY THE DEALER. HAVING OWNED MULTIPLE JEEPS, I NEVER EXPECTED TO EXPERIENCE DEATH WOBBLE ON A BRAND NEW STOCK VEHICLE. THE DEALER IS WAITING FOR A TRACK BAR AND NEW STABILIZER TO INSTALL. I AM NOT CONFIDENT IN THEIR ABILITY TO RESOLVE THIS ISSUE WITHOUT AFTERMARKET PARTS. THIS IS AN UNSAFE CONDITION THAT NEEDS IMMEDIATE ATTENTION. JEEP LOOKS AT THIS AS AN EXAGGERATED ISSUE AND HAVE BEEN QUOTED SAYING NO ONE HAS DIED FROM DEATH WOBBLE. DO WE HAVE TO WAIT UNTIL SOMEONE DIES FOR IT TO BE A REAL SAFETY ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187195March 16, 2019
STEERING, SUSPENSION
I LEASED MY WRANGLER OCTOBER 28 2018. WITHIN TWO WEEKS I GOT WHAT IS CALLED THE 'DEATH WOBBLE' THE STEERING SHAKES UNCONTROLLABLY AND THE FRONT TIRES SHAKE SIDE TO SIDE WHEN YOU HIT A BUMP GOING OVER 50MPH. TOOK VEHICLE IN TO DEALER. AFTER WAITING OVER TWO WEEKS STEERING DAMPER WAS REPLACED. TWO MONTHS LATER SAME ISSUE. TOOK BACK TO DEALER NEW STEERING DAMPER PUT ON ALONG WITH WHAT THEY SAID WAS 'OTHER ISSUES ' I NOW KNOW THEY ALSO REPLACED THE TRACK BAR. TWO WEEKS LATER SAME ISSUE. TOOK TO ANOTHER DEALER WHOM I HEARD DELT WITH THIS MORE. THEY AGAIN REPLACED THE TRACK BAR. TWO DAYS LATER SAME ISSUE. I FILED A COMPLAINT WITH THE MANUFACTURER. THEY SAY IT DOESN'T FALL IN THE LEMON LAW. I HAVE NO ANSWERS AND AM FORCED TO DRIVE AN UNSAFE VEHICLE UNDER 45MPH. I HAVE NO ANSWERS AND THE DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187156March 15, 2019
VISIBILITY/WIPER
WINDSHIELD CRACKS AND CHIPS EASILY SMALL ROCK CHIP SPREAD TO 10 INCHES WITHIN HOURS OF IMPACT VEHICLE HAS LESS THAN 175 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186737March 14, 2019
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 70 MPH ONTO A BRIDGE, THE FRONT END OF THE VEHICLE SUDDENLY BEGAN TO SHAKE AND VIBRATE VIOLENTLY. AFTER REDUCING THE SPEED TO 40 MPH, THE SHAKING AND VIBRATION CEASED. THE VEHICLE WAS TAKEN TO WALKER JEEP CHRYSLER (102 ORCHARD PARK RD, HURRICANE, WV) WHERE A SUSPENSION DAMPER WAS INSTALLED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED THAT SUSPENSION DAMPERS WERE INSTALLED ON THREE SEPARATE OCCASIONS, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186818March 14, 2019
EXTERIOR LIGHTING
IN SNOWY CONDITIONS LED HEADLIGHTS QUICKLY BECOME SNOW COVERED CAUSING NEAR COMPLETE LOSS OF VISIBILITY. VEHICLE MUST BE STOPPED AND HEADLIGHTS MANUALLY CLEARED BEFORE PROCEEDING. THE SNOW ON THE HEADLIGHTS CAUSES A WHITE-OUT TYPE CONDITION WHERE EVEN THE IMMEDIATE SIDE OF THE ROAD IS NOT VISIBLE. FORTUNATELY WE WERE DRIVING ON A LOW TRAFFIC ROAD AT THE TIME. HIGHWAY SITUATIONS WOULD BE DEADLY. THIS VEHICLE IS NOT SAFE TO DRIVE IN DARK, SNOWY CONDITIONS, WHICH OCCUR FREQUENTLY IN MAINE. THIS ISSUE WAS REPORTED TO CHRYSLER-JEEP IN JANUARY AND THEY HAVE NOT PROVIDED ANY RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186824March 14, 2019
STEERING
"DEATH WOBBLE" WHEN TRAVELLING AT 65 MPH OR FASTER AND HIT BUMPS OR IRREGULARITIES IN THE THE ROAD. THE WHOLE FRONT END SHAKES VIOLENTLY FROM SIDE TO SIDE UNTIL THE VEHICLE IS SLOWED TO LESS THAN 30 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186338March 13, 2019
STEERING, SUSPENSION
SEVERE WOBBLING AT HIGHWAY SPEEDS USUALLY AFTER HITTING BUMP OR UNEVEN PAVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186397March 13, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING HIGH SPEEDS, THE VEHICLE VIOLENTLY VIBRATED. THE VEHICLE WAS TAKEN TO PREFERRED CHRYSLER DODGE JEEP RAM OF MUSKEGON (3146 HENRY ST, MUSKEGON, MI 49441, (877) 565-0628), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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