Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11233225July 18, 2019
STEERING
LOOSE STEERING THAT DOES NOT TRACK STRAIGHT WITHOUT CONSTANT CORRECTION. STEERING HAS BEEN BINDING DURING OPERATION CREATING AN EXTREMELY DANGEROUS SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232693July 17, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
STEERING DOWN THE ROAD IS LOSE AND HARD TO KEEP JEEP STRAIGHT WHILE GOING DOWN THE ROAD. I HAVE REPLACED THE STEERING STABILIZER TO FIX THE "DEATH WOBBLE" BUT THE STEERING PROBLEM IS STILL THERE AND WORSENING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232834July 17, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE PARKING, THE VEHICLE MADE A REVVING SOUND BEFORE THE CONTACT PRESSED THE IGNITION BUTTON TO TURN OFF THE VEHICLE. THE ENGINE SOME HOW REEVED UP AND ACCELERATED AND JUMPED THE CURVE AND HIT A BUILDING. THE CONTACT WAS CURRENTLY TAKING THE VEHICLE TO THE DEALER STEVE LANDERS CHRYSLER DODGE JEEP RAM 401 COLONEL GLENN PLAZA LOOP, LITTLE ROCK, AR 72210 (501) 374-4848 TO GET THE ISSUE DIAGNOSED. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE VEHICLE WAS STILL UNDER WARRANTY. THE FAILURE MILEAGE WAS 25,000. TF. *DT *DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11232886July 17, 2019
UNKNOWN OR OTHER
VEHICLE INTERMITTENTLY WILL NOT START, ANTI-THEFT LIGHT FLASHING. VEHICLE WILL RESTART AFTER SITTING 10-15 MINIUTES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232587July 16, 2019
UNKNOWN OR OTHER
HOOD LATCH FLUTTERING WHILE DRIVING AT HIGHWAY SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232620July 16, 2019
STRUCTURE:BODY
VIOLENT HOOD FLUTTER, THOUGHT IT WAS GOING TO BREAK LATCHES/ SWING UP INTO WINDSHIELD JUNE 2018 LESS THAN A MONTH AFTER BUYING THE JEEP (WILLY'S W PACKAGE) I TOOK IT FROM SOUTH FLORIDA ON MY WAY TO NASHVILLE FOR A NEW JOB. HOOD FLUTTER ALL THE WAY AT 60-70MPH ON A HIGHWAY. A WEEK LATER I REPLACED THE HOOD LATCHES WITH AFTER MARKET ONES AND HAVEN'T HAD A PROBLEM SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232130July 15, 2019
SUSPENSION
I HAVE EXPERIENCED "DEATH WOBBLE" THREE TIMES SINCE I PURCHASED MY JEEP WRANGLER IN DECEMBER OF 2018. ALL THREE TIMES IT OCCURRED AFTER HITTING A BUMP AT HIGHWAY SPEEDS. I HAVE NOT MODIFIED ANY ELEMENTS OF THE SUSPENSION - IT IS ALL FACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230990July 11, 2019
STEERING
VEHICLE DELIVERED WITH EXCESSIVE STEERING WHEEL PLAY. ABOUT 10 DEGREES+ OF FREE PLAY. AFTER MULTIPLE VISITS TO DEALER, AND REPLACEMENT OF STEERING GEARBOX, IT IS LESS, ABOUT 5 DEGREES OF FREE PLAY. DEALER AND JEEP WAVE HAVE TOLD ME THERE IS NOTHING MORE THEY CAN DO. I WOULD SEND/UPLOAD A SHORT VIDEO (MP4) THAT SHOWS THIS, BUT IT DOES NOT LOOK LIKE THAT IS AN OPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230077July 8, 2019
STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL CAN BE TURNED UP TO TWO INCHES RIGHT AND LEFT AND THE WHEELS DO NOT TURN.UP TO 4 INCHES OF SLACK , FREE PLAY IN THE STEERING WHEEL. STEERING WHEEL MUST BE CONSTANTLY MOVING TO STAY ON A STRAIGHT PATH. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING PATTERSON CHRYSLER DODGE (903-218-4651, LOCATED AT 1611 US HIGHWAY 259 N, KILGORE, TX 75662). THE DEALER WAS AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 900. THE VIN WAS NOT PROVIDED. *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228934July 2, 2019
STEERING
STEERING HAS A DEAD SPOT IN THE WHEEL WITH ABOUT 2 INCHES OF PLAY. CONSTANTLY HAVE TO MAKE CORRECTIONS LEFT AND RIGHT AS YOU DRIVE DOWN THE HIGHWAY. THE VEHICLE WAS PURCHASED NEW ABOUT ONE MONTH AGO AND NOW HAS 452 MILES ON IT. DEALER JUST REPLACED THE TRACKER BAR, WHICH WAS A POSSIBLE FIX PROVIDED BY CORPORATE. HOWEVER, ONLY A SLIGHT DIFFERENCE WAS MADE TO THE STEERING PROBLEM AFTER THIS REPAIR. VERY UNSAFE WHEN DRIVING ON THE FREEWAY DOING 65-70 MPH. SERVICE MANAGER STATED THE ONLY THING CORPORATE HAS LISTED SO FAR TO REPLACE, IF THIS ISSUE ARISES, IS THE TRACKING BAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229032July 2, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE CAR RANDOMLY DOES NOT START. AFTER DRIVING AROUND TOWN FOR ERRANDS OVER THE COURSE OF 3-7 DAYS, IT SUDDENLY WON'T START. IT WILL EVENTUALLY START AFTER WAITING FOR ABOUT 25-40 MINUTES. THIS BEGAN A FEW DAYS AFTER I PURCHASED THE CAR IN APRIL 2019 AND HAS CONTINUED SINCE. IT IS AT THE DEALER NOW, (AFTER FINALLY NEGOTIATING A PAID RENTAL FROM THEM) BUT THEY ARE NOT DRIVING IT ENOUGH TO RECREATE THE TRIGGER IN ORDER TO INVESTIGATE AND FIX IT. HERE IS A LINK TO A VIDEO I MADE OF A RECENT OCCURRENCE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=AGX72YJ0_EW&T=3S. HERE ARE LINKS TO BLOG POSTS FROM OTHER JEEP JK 2018 UNLIMITED CUSTOMERS EXPERIENCING THE SAME THING: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T75977_DS983916 HTTPS://WWW.WRANGLERFORUM.COM/F202/HELP-NEW-2018-JK-WON-T-ALWAYS-START-2228306.HTML ... I GOOGLED MY VIN NUMBER AND A SEARCH RESULT CAME UP IMPLYING THAT MY "NEW" CAR MIGHT ACTUALLY BE USED. SEE THE ATTACHED SCREENSHOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229038July 2, 2019
STEERING
THE VEHICLE WANDERS ALL OVER THE ROAD. DIFFICULT TO KEEP IT WITHIN THE ROAD LANE. VERY DANGEROUS, ALWAYS CORRECTING STEERING BACK AND FORTH TO KEEP IT IN THE LANE. VEHICLE HAS LESS THAN 3000 MILES, ORIGINAL OWNER, COMPLETELY STOCK, NEVER TAKEN OFF ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228701July 1, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
KEEP WRANGLER DEATH WOBBLE, CAUSE ME TO SWERVE OFF THE ROAD WHILE MY TWO YOUNG CHILDREN WERE IN THE CAR. SINCE THEN MY DAUGHTER HAD BEEN COMPLAINING ABOUT NECK PAINS. MY NECK AND BACK ALSO HAS BEEN IN PAIN SINCE THEN. GOING TO SEEK MEDICAL TREATMENT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11228577June 30, 2019
STEERING
THE VEHICLE HAS 800 MILES ON IT AND HAS NEVER BEEN OFFROAD BUT THERE IS VIBRATION AND LOOSE STEERING, IT'S MY WIFE'S DAILY COMMUTER SO IT DOESN'T EVEN SEE POTHOLES YET I CHECKED AND THE TRACK BAR CAN BE MOVED AROUND BY HAND ON A BRAND NEW VEHICLE. SHE EXPERIANCED DEATH WOBBLE AT 65MPH TWICE WHICH PROMPTED ME TO CHECK THE BAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222367June 25, 2019
STEERING
WHILE DRIVING DOWN THE INTERSTATE GOING 75 MPH I HIT A POT HOLE IN THE PAVEMENT AND THE FRONT END STARTED SHAKING AND THE STEERING WHEEL WAS MOVING, AKA DEATH WOBBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222390June 25, 2019
STRUCTURE:BODY
FRAME WELDS HAVE POROSITY, LACK OF PENETRATION AND RUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222055June 24, 2019
STEERING
LOOSE AND WANDERING STEERING. WHEN YOU TURN THE STEERING WHEEL THEIR IS ABOUT TWO INCHES OF PLAY BEFORE THE WHEELS MOVE MAKING IT DIFFICULT TO DRIVE AND UNSAFE. FCA HAS INSTALLED 4 STEERING GEARS, 2 STEERING DAMPERS AND A TRACK BAR. FCA DOES NOT KNOW HOW TO FIX THIS ISSUE. WE HAVE BEEN DEALING WITH THIS ISSUE FOR OVER 8 MONTHS. VEHICLE HAS BEEN PARKED FOR THE LAST 3 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222102June 24, 2019
STEERING
I HAD A PREVIOUS REPORT OF THE DEATH WOBBLE. THIS REPORT IS FOR SEVERELY LOOSE STEERING. TOO MUCH PLAY IN THE STEERING WHEEL. THE JEEP WANDERS ALL OVER THE ROAD AND IT'S A SERIOUS SAFETY ISSUE. THE STEERING STABILIZER/DAMPENER HAS BEEN REPLACED FOUR TIMES NOW AND A NEW TRACK BAR WAS INSTALLED AND ALSO THE PCM HAS BEEN FLASHED. NOTHING IS WORKING AND THIS PROBLEM COULD POTENTIALLY CAUSE A SERIOUS ACCIDENT. THE DEALER SAYS 'WELL IT'S A SHORT WHEEL BASE TWO DOOR JEEP SO....'. I'M NOT BUYING THAT. I'VE HAD TWO DOOR JEEPS IN THE PAST AND IT WAS NEVER AN ISSUE. RESEARCHING THIS THERE ARE MANY OTHERS WITH THE SAME PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221890June 22, 2019
STEERING, SUSPENSION
I'VE HAD MY VEHICLE IN 3 TIMES FOR WHAT THEY CALL THE DEATH WOBBLE. THE VEHICLE IS CURRENTLY STILL SITTING AT THE DEALERSHIP AS I AM WAITING A CALL FROM THE SEVICE MANAGER. THE SECOND TIME I BROUGHT IT IN THEY AGAIN FIXED SOMETHING ON THE FRONT END AND IT WAS A LITTLE BETTER BUT STILL NOW RIGHT. NOW I'M BEING TOLD THAT THE TIRES NEED TO BE REPLACED AT MY EXPENSE. THE VEHICLE HAS ONLY 35,000 MILES ON THE TIRES. DUE TO THE FRONT END PROBLEMS MY TIRES GO BAD AND I'M SUPPOSED TO PAY FOR IT. I'M TOLD ITS A WEARABLE ITEM. THEY WOULD BE FINE IF THEY WEREN'T CUPPING DUE TO THE FRONT END PROBLEM. I HAVE ALSO FILED A COMPLAINT WITH CHRYSLER JEEP AND HAVE HEARD NOTHING BACK FROM THEM EITHER. TO TOP IT ALL OFF, I WAS STOPPED BY THE STATE HIGHWAY PATROL. THEY SAW IT HAPPEN ON THE EXPRESSWAY, WERE CONCERNED FOR MY SAFETY AND STOPPED ME. THANK GOODNESS I DIDN'T GET A TICKET OR ANYTHING. I'M COMPLETELY FRUSTRATED. THE DEALERSHIP WON'T HELP FIX IT. CHRYSLER JEEP HAS NOT CALLED ME BACK. I'VE PAYED A LOT OF MONEY FOR THIS JEEP AND CAN'T GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221671June 21, 2019
STEERING
HAVE HAD MY JEEP SERVICED TWICE FOR IT WANDERING ALL OVER THE ROAD FOR LITTLE TO ZERO IMPROVEMENT. I RECENTLY TOOK A 6.5 HOUR HIGHWAY TRIP AND IT WAS ABSOLUTELY HORRIFIC ALL OVER THE ROAD VERY UNSAFE AND THERE WAS LITTLE WIND AND DRY ROADS SO WEATHER WAS NOT THE CAUSE. CAN NOT STAY STRAIGHT CONSTANTLY MAKING ADJUSTMENTS WHEN YOU SHOULD BE GOING STRAIGHT. IT IS ALL THE TIME IN TOWN AND HIGHWAY BUT HIGHWAY DRIVING IS AMPLIFIED THE EFFECTS. I FEEL IT IS UNSAFE AND WE HAD IT PARKED FOR ABOUT 40 DAYS NOT USING IT BECAUSE MY FIANCE AND I FEEL IT'S U SAFE. AFTER THE MOST RECENT SERVICE STILL ABSOLUTELY NO CHANGE IN FACT THE HIGHWAY DRIVING IS MUCH WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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