Jeep Wrangler Complaints (2004)

192 consumer complaints on file.

#10403850May 31, 2011
STEERING
TL* THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 TO 65 MPH, HE NOTICED THAT THE FRONT WHEELS WOULD WOBBLE VIOLENTLY. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,500. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399538May 9, 2011
STEERING, SUSPENSION
I PURCHASED A USED 2004 JEEP WRANGLER 5 MONTHS AGO. IT HAD ONLY 15K MILES ON IT. SHORTLY AFTER PURCHASE IT BEGAN SHAKING VIOLENTLY BETWEEN THE SPEEDS OF 55-60, AND WHEN THERE ARE ROAD IMPERFECTIONS. I HAD THE TIRES BALANCED. NO FIX. THE SHOP KEPT THE JEEP FOR THREE DAYS LAST WEEK AND CANNOT LOCATE THE SOURCE OF THE PROBLEM. APPEARS THIS IS A "DEATH WOBBLE" ISSUE FROM THE STRONGLY-DOCUMENTED CASES IN JEEP WRANGLERS. THERE APPEARS TO BE NO PERMANENT FIX. THERE HAVE BEEN NO RECALLS THAT I CAN FIND. I OWE FOR THIS VEHICLE THAT I CANNOT EVEN DRIVE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399217May 5, 2011
STEERING
I HAVE A 2004 JEEP WRANGLER. IT HAS WHAT I FOUND, LISTED ON THE INTERNET FORUMS, DESCRIBED AS A "DEATH WOBBLE". THIS IS AN EXTREME SHAKING OF THE STEERING AT SPEEDS BETWEEN 55 AND 65. IT IS SO SEVERE THAT I HAD TO PULL OFF OF THE FREEWAY AND STOP BEFORE THE SHAKING WOULD STOP. NO ONE SEEMS TO KNOW HOW TO PERMANENTLY SOLVE THE PROBLEM. IT IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397790April 24, 2011
STEERING
WHEN TRAVELING WEST BOUND ON I-10 THROUGH PHOENIX, AFTER HITTING SLIGHT BUMP IN THE HIGHWAY, MY STEERING WHEEL BEGAN TO SHAKE VIOLENTLY FOR APPROXIMATELY 5 TO 10 SECONDS. I IMMEDIATELY BEGAN TO SLOW DOWN AND THE POWERFUL WOBBLE SUBSIDED. I HAD AN ADDITIONAL INCIDENT WITH POWERFUL SHAKING IN MY STEERING WHEEL ABOUT A MONTH LATER, AGAIN TRAVELING AT APPROXIMATELY 50 MPH ON AN INTERSTATE HIGHWAY. THIS SUDDEN AND UNEXPECTED SHAKING OF THE JEEP'S FRONT END IS SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395410April 10, 2011
SUSPENSION, STEERING
I HAVE A 2004 WRANGLER RUBICON - ALL STOCK, AND HAVE BEEN EXPERIENCING WHAT I'VE JUST COME TO REALIZE IS THE DEATH WOBBLE FOR THE PAST 8+ MONTHS. I'VE REPLACED ALL 4 TIRES, HAD ALIGNMENT AND BALANCING, JUST TODAY HAD STEERING STABILIZER REPLACED TO NO AVAIL. THE WOBBLING CONTINUED ON THE WAY HOME FROM THE SHOP. ANYTIME I HIT A BUMP, THE FRONT END STARTS TO SHAKE VIOLENTLY AND I HAVE TO SLOW DOWN TO A NEAR STOP BEFORE I CAN PROCEED. THIS IS VERY UNSAFE AND SHOULD BE ADDRESSED BY JEEP. THIS IS MY DAILY RIDE TO WORK AND IT IS NOT SAFE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383180February 17, 2011
SUSPENSION:FRONT
BOUGHT A 2004 JEEP WRANGLER OF AUGUST OF 2010. THE JEEP HAD ABOUT 50,000 MILES. ON FEBRUARY 17 I WAS COMING HOME AT ABOUT 52 MPH. WHEN I GOT TO 55 HAD A TERRIBLE WOBBLE IN THE FRONT END. TALKED TO SEVERAL PEOPLE WHO OWN JEEPS AND THEY REFERRED TO IT AS THE DEATH WOBBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373505December 30, 2010
STEERING, SUSPENSION, TIRES
FRONT TIRE SHIMMY SO BAD THAT IT CAN CAUSE THE CAR TO GO OUT OF CONTROL. WHEN A BUMP, POTHOLE OR RAILROAD TRACK IS DRIVEN OVER THAT FRONT TIRES WOBBLE AND SHIMMY SO BAD THAT IT IS DIFFICULT TO MAINTAIN CONTROL OF THE CAR. THERE HAVE BEEN NEW TIRES, WHEELS, ALIGNMENTS AND STEERING STABILIZERS INSTALLED BUT THAT HAS NOT STOPPED THE SHIMMY. THE CAR HAS 30,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369820December 9, 2010
SUSPENSION:FRONT, STEERING
2004 JEEP WRANGLER SPORT HAS AN EXTREME VIOLENT SHAKE CAUSING ENTIRE FRONT OF VEHICLE TO BOUNCE OFF THE GROUND AT SPEEDS BETWEEN 45 - 60 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359564October 7, 2010
STEERING
TL*THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE CONTACT PULLED OVER AND THE SHAKING STOPPED, BUT WHEN SHE CONTINUED ON, THE SHAKING BEGAN AGAIN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE FRONT STEERING BOX, BUSHINGS, AND CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358025September 28, 2010
SUSPENSION, STEERING
I HAVE A 2004 JEEP WRANGLER COLUMBIA EDITION. I EXPERIENCE THE "DEATH WOBBLE" PHENOMENA THAT OTHERS IN THE COMPLAINT SECTION HAVE POSTED ABOUT. I CAN NOT DRIVE MY VEHICLE BETWEEN 51-60 MPH WITHOUT IT OCCURRING. WHEN IT OCCURS I MUST EITHER QUICKLY ACCELERATE ABOVE THIS RANGE OR SLOW DOWN BELOW IT (DEPENDING ON SPEED LIMIT IN AREA OF COURSE). JEEP DID REPLACE THE STEERING STABILIZER, WHICH FIXED THE PROBLEM, BUT ONLY FOR ABOUT 2-3 WEEKS. JEEP REALLY NEEDS TO RECALL THIS AND APPLY A PERMANENT FIX. THIS IS EXTREMELY DANGEROUS, WHEN IT HAPPENS THE VEHICLE FEELS LIKE THE FRONT TIRES WILL FLY OFF AT ANY MOMENT. I AM ENTERING TODAY'S DATE AS THE INCIDENT DATE AS THIS IS ONGOING, BUT HAS BEEN GOING ON FOR A LONG TIME NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357964September 27, 2010
FUEL SYSTEM, GASOLINE
MY 2004 JEEP WRANGLER UNLIMITED HAS 94,000 MILES AND RECENTLY STARTED TO SPILL FUEL DURING REFUELING. WILE PUMPING GAS THE PUMP AUTO SHUT OFF WONT KICK IN . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353879September 4, 2010
STEERING, SUSPENSION:FRONT
I HAVE WHAT IS CALLED DEATH WOBBLE IN MY 2004 JEEP WRANGLER. AFTER READING ABOUT THIS PROBLEM IN VARIOUS FORUMS, I BELIEVE IT NEEDS TO BE ADRESSED. I HAVE DONE EVERYTHING THAT HAS BEEN SUGGESTED BY EXPERTS BUT STILL HAVE THE PROBLEM. THE JEEP HAS AROUND 30,000 MILES,AND IT HAS BEEN OFF ROAD,BUT SOME PEOPLE HAVE NOT BEEN OFFROAD AT ALL AND HAVE THE SAME PROBLEM. WITH MILEAGE I DON'T THINK THIS JEEP SHOULD BE CONSIDERED WARNOUT. THE PROBLEM IS STILL ONGOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353650September 3, 2010
STEERING, SUSPENSION
MY 2004 JEEP WRANGLER HAS "THE DEATH WOBBLE". AT APPROX. 45-50 MPH THE STEERING WHEEL JUST ABOUT SHAKES OUT OF MY HANDS. THE DEALERSHIP WILL NOT EVEN CHECK IT OUT WITHOUT CHARGING ME BY THE HOUR WITH AN ESTIMATED 2 HR. INSPECTION. IT'S ALL OVER THE INTERNET YET JEEP REFUSES TO ACKNOWLEDGE IT EXISTS. I LOVE MY JEEP, IT'S THE 3RD ONE I'VE OWNED, BUT I WILL NEVER BUY ANOTHER ONE. THE ONLY FIX SEEMS TO BE TO POUR MONEY IN MY VEHICLE UNTIL I GET THE RIGHT PART TAKEN CARE OF. I CAN'T EVEN TRADE IT IN WHILE IT'S DOING THIS. I'M STUCK AND I WANT SOME ACTION TAKEN BY JEEP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353830September 3, 2010
POWER TRAIN:DRIVELINE
WHILE MOVING ROCKS IN MY YARD, I PUT THE TRANSFER CASE IN LOW AND LOCKED THE AXLES, BOTH FRONT AND REAR. THE FRONT DRIVER SIDE U-JOINT EXPLODED, DAMAGING THE INNER AND OUTER AXLES. THE VEHICLE WAS UNDRIVABLE. I DO FAILURE ASSESSMENT FOR MY WORK AND HAVE DETERMINED INCORRECT HEAT TREATING OF THE CRITICAL DRIVE TRAIN COMPONENTS TO BE SUSPECT. THIS IS SUPPOSE TO BE A HEAVY DUTY VEHICLE. MOVING ROCKS IS HARDLY HEAVY DUTY. THERE ARE ALSO A LOT OF "REPLACEMENT" AXLES AVAILABLE ON THE AFTERMARKET THAT STATE THEY ARE "MORE" HEAVY DUTY THAN STOCK. A NEIGHBOR DOWN THE STREET EXPERIENCED THE SAME FAILURE PRIOR TO ME. MY VEHICLE MISSED THE WARRANTY BY 2,700 MILES BUT IS 2 YEARS UNDER. REPAIRS ARE EXPECTED TO BE $1,000 PLUS LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350526August 19, 2010
SUSPENSION, STEERING
I OWN A 2004 JEEP "WRANGLER X" SINCE IT WAS NEW AND HAVE EXPERIENCE THE "DEATH WOBBLE " ALMOST FROM THE BEGINNING. THE STEERING STABILIZER WAS REPLACED WHILE ON WARRANTY AND I HAVE REPLACED THAT ONE MYSELF. THE VEHICLE HAS @ 41,000 MI. AND THE PROBLEM IS GETTING WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349673August 16, 2010
STEERING, SUSPENSION
I HAVE A 2004 JEEP WRANGLER UNLIMITED. I HAVE BEEN THE ONLY OWNER OF THIS VEHICLE AND I HAVE PERSONALLY BE DEALING WITH THE INTENSE SHAKING OF THE STEERING WHEEL. I HAVE RECENTLY TAKEN IT TO THE SHOP TO BE WORKED ON BECAUSE I COULD NOT PUT UP THE "DEATH WOBBLE" THAT EVERYONE ELSE HAS BEEN TALKING ABOUT, AND SHOP THAT WORKED ON MY VEHICLE RECOMMENDED A STEERING STABILIZER THAT IT WAS WHAT WOULD FIX THE PROBLEM. WELL IT WORKED FOR ABOUT A WEEK AND NOW THE JEEP IS DOING THE EXACT SAME THING. NOTHING SEEMS TO MAKE IT GO AWAY. THESE JEEPS THAT ARE HAVING PROBLEMS SUCH AS THIS ONE NEEDS TO HAVE A RECALL AND FIX THE TRUE PROBLEM. THIS IS NOT GIVING JEEP A GOOD REPUTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349094August 12, 2010
ELECTRICAL SYSTEM
IGNITION LINKAGE ROD (IGNITION TO SWITCH) ON 2004 JEEP WRANGLER UNLIMITED & JEEP LIBERTY IS POORLY MADE OF WEAK POT METAL MATERIAL AND IS EASILY BROKEN. KEY WILL TURN TO ON POSITION (SOMETIMES) BUT CAN NOT ENGAGE SWITCH. LINKAGE ROD NEEDS TO BE MADE OF STRONGER MATERIAL OR BE MADE SLIGHTLY THICKER (WHICH WOULD ALSO REQUIRE A REDESIGN OF THE SWITCH'S RECEIVER HOLE) TO BE ABLE TO HANDLE THE STRAIN OF TURNING THE IGNITION SWITCH. PART IS ALSO HOUSED BEHIND A REMOVABLE HOUSING AND IS MADE TO BE SERVICED (SHOWING THAT THE MANUFACTURER EXPECTED WARE) BUT PART IS NOT AVAILABLE FOR PURCHASE. THE ENTIRE STEERING COLUMN MUST BE REPLACED AT A DEALERSHIP AT AN EXPECTED COST OF $400-$600. THIS IS ONLY ONE SMALL PART THAT SHOULD COST AT MOST AROUND $20 AND IS MADE TO BE REPLACED WHEN THE INEVITABLE BREAKAGE OCCURS. DESPITE THE FREQUENCY OF THIS PROBLEM THE DEALERS SERVICE CENTER STILL CLAIM THAT THIS IS THE FIRST TIME THEY HAVE EVER HEARD OF SUCH A PROBLEM WHILE THE MAN IN THE PARTS DEPARTMENT WAS FAMILIAR ENOUGH WITH IT HE IDENTIFIED THE BROKEN PART BEFORE I COULD TELL HIM MYSELF WHAT IT WAS. HE EVEN ASKED IF I WAS THE SAME GUY THAT HAD BEEN IN LAST WEEK WITH THE SAME COMPLAINT, WHICH I AM NOT. FIRST TIME REPORTING A FAULTY PART, MY SITUATION ALONG WITH HUNDREDS OF REPORTS I HAVE READ ONLINE HAS CONVINCED ME THIS IS WORTHY OF A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344546July 21, 2010
STEERING, SUSPENSION
2004 JEEP WRANGLER DEATH WOBBLE. FRONT END SHAKES VIOLENTLY AFTER HITTING POTHOLES AT 45 TO 70 MILES AND HOUR. WILL NOT STOP UNLESS YOU COME TO ALMOST A STOP. THIS HAPPENS DAILY. KEY IN JEEP DEATH WOBBLE INTO ANY SEARCH ENGINE OR YOUTUBE VIDEO FOR A LENGHTY LIST OF DISCUSSION ON THIS SUBJECT. I MYSELF HAVE NOT BEEN ABLE TO CORRECT IT PERMANENTLY WITH STABILIZERS, NEW TIRES, ALIGNMENT, WHEEL BALANCING AND STEERING COMPONENT TIGHTENING. THIS IS VERY DANGEROUS AND NEEDS TO BE LOOKED AT. THIS IS A STOCK JEEP, NO LIFT, STANDARD SIZE TIRES. THIS IS NOT ONE INCIDENT, BUT AN ON-GOING PROBLEM FOR SEVERAL YEARS. NEW TIRES HAVE FIXED IT TEMPORARILY ONCE, NEW STEERING STABILZER FIXED IT TEMPORARILY ONCE, NEW SWAY BAR ALSO DID A SHORT TEMP FIX. I NEED A PERMANENT FIX AS DO MANY MANY OTHER JEEP OWNERS OUT THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343837July 18, 2010
STEERING
THREE YEARS AGO I BOUGHT A 2004 JEEP RUBICON WITH JUST UNDER 49,000 MILES ON IT IN MINT CONDITION FROM A LOCAL DEALER WITH AN EXTENDED WARRANTY, SOON AFTER THE JEEP STARTED THE DEATH WOBBLE, I HAVE TAKEN IT BACK TO THE DEALER NUMEROUS TIMES ONLY TO BE TOLD THEY CANT FIND A SINGLE PROBLEM, I TOOK IT TO BIG O TIRES AND THEY PUT NEW STEERING STABILIZER AND DRAG LINK, ONLY FIXED IT FOR ABOUT THREE MONTHS, THE JEEP JUST SITS NOW WITH BRAND NEW TIRES, NEW STABILIZER, AND NEW DRAG LINK, I HAVE JUST OVER 50,000 MILES ON IT, STILL MAKING PAYMENTS ON IT AND I CAN ONLY TRUST TO DRIVE IT TO THE MAIL BOX AND BACK. THE ONLY WAY TO GET IT UNDER CONTROL IS TO BRAKE TO A DEAD STOP BEFORE THE JEEP STOPS SHAKING. I DON'T KNOW WHAT TO DO TO GET THIS FIXED, I HAVE BEEN THINKING TO JUST STOP MAKING THE PAYMENTS AND LETTING IT GET REPOED? WHAT SHOULD OR WHAT CAN BE DONE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334975June 7, 2010
SUSPENSION:FRONT
VIOLENT FRONT END WOBBLING EVERY TIME I HIT A BUMP IN THE ROAD, NO MATTER THE SIZE OF THE BUMP. TO STOP THE WOBBLING I HIT THE BRAKES AND IT STOPS UNTIL ANOTHER BUMP IS HIT. BALANCED AND ROTATED THE TIRES, REPLACED THE STEERING STABILIZER AND NEW TIRES, THIS HELPED FOR ABOUT THREE MONTHS AND NOW IT IS GETTING WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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