Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11270356October 23, 2019
STEERING, UNKNOWN OR OTHER
WOBBLE IN STEERING WHEEL HAPPEN MORE FREQUENTLY THEN I LIKE WHEN TURNING TO THE LEFT OR RIGHT ON A BUMP WHEEL RUMBLES I HAVE TO HOLD IT TIGHT AND SLOW DOWN FOR IT TO STOP. FEELS UNSAFE CAN BE DANGEROUS ALL THROUGH OCT SEPT BEEN HAVING THE ISSUE DOES IT WHEN IT WANTS TO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270227October 22, 2019
STRUCTURE:BODY
THERE IS AN OPEN INVESTIGATION TO THE QUALITY AND SAFETY OF THE WELDS ON THE 2018 JEEP WRANGLER JL. I HAVE A 2018 JEEP WRANGLER WHICH IS AN EXAMPLE OF THIS POOR WELDING TO ADD TO YOUR INVESTIGATION. SEE ATTACHED EXAMPLE AS ONE OF THE EXAMPLES OF THE WELDING ON MY JEEP FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269873October 21, 2019
STEERING
VEHICLE HAS ODD STEERING CHARACTERISTICS AND, AT TIMES, CAN BE DIFFICULT TO KEEP IN LANE AT HIGHWAY SPEEDS. VEHICLE HAS BEEN THIS WAY SINCE PURCHASE. LOCAL DEALERSHIP CLAIMS THIS IS NORMAL. JEEP, HOWEVER, HAS ISSUED MULTIPLE RECALLS FOR WRANGLER STEERING PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269993October 21, 2019
STEERING
EXCESS PLAY IN STEERING WHEN DRIVING STRAIGHT (AT ALL SPEEDS) AS WELL AS STEERING DRIFTS OR WANDERS WHILE DRIVING STRAIGHT. NO ISSUES WHILE IN A TURN. NO PROBLEM WHILE HOLDING A STEADY TURN ON A FREEWAY OFF RAMP. I'VE HAD THE DEALER REPLACE THE TRACK BAR AS WELL AS INSTALL THE NEW STEERING DAMPER (UNDER RECALL).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269740October 20, 2019
STEERING, SUSPENSION
VIOLENT FRONT END SHAKING UPON HITTING BUMP IN ROAD. DEATH WOBBLE???? 4200 MILES ON THIS NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269778October 20, 2019
STEERING, SUSPENSION
I EXPERIENCED RAPID STEERING OSCILLATION THIS LAST THURSDAY 10/17/19 ON MY *NEW 2018 WRANGLER JLU (NOT LIFTED) WHILE TAKING A TRIP OUT OF TOWN. WE HIT A RAILROAD TRACK AT AROUND 55 MPH AND IT WENT FULL-ON RAPID STEERING OSCILLATION (DEATH WOBBLE). HAD TO PULL OFF THE ROAD AND STOP THE VEHICLE FOR THE DW TO STOP. STOPPED BY AN OUT OF TOWN DEALER IN PASO ROBLES, CA AND THEY SAID THE RECENTLY REPLACED (RECALL V41) STEERING STABILIZER WAS INSTALLED UPSIDE DOWN. I HAVE NOW ORDERED A NEW RUBICON EXPRESS TRACK BAR AND FOX 2.0 STABILIZER TO SEE IF THIS WILL HELP ELIMINATE THE WOBBLE. I'VE OWNED TWO JK JEEP WRANGLERS IN THE PAST AND DIDN'T EXPERIENCE ANY OF OSCILLATION. *PURCHASED NEW 2018 JLU WRANGLER FROM DEALER LAST MONTH. THE MILEAGE AT THE TIME OF THE EVENT WAS APPROXIMATELY 1,400 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269312October 18, 2019
STEERING
STEERING HAS PLAY/DEAD AREA WHEN DRIVING. ROAD IRREGULARITIES CAUSE IT TO STEER DRAMATICALLY AND SUDDENLY (BUMP STEER). CORRECTING THE BUMP STEER REQUIRES LARGE STEERING WHEEL INPUTS (SAWING OF STEERING WHEEL). ROAD "S" TURNS MAGNIFIES DEAD AREA OF STEERING WHEN REVERSAL OF DIRECTION IS STEERED. HIGHER SPEEDS MAGNIFY THE FEELING THAT THE STEERING IS LOOSE OR NOT TIGHTLY CONNECTED. THERE IS A NOTABLE TIME LAG IN A STEERING INPUT. A FAMILY MEMBER THAT HAVE DROVE IT CALLED IT "SQUIRRELY" . MY WIFE REFUSES TO DRIVE IT. AT HIGHWAY SPEEDS (50-70 MPH), THE FRONT TIRES WILL SHIMMY IF A BUMP IS ENCOUNTERED ON THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269314October 18, 2019
STEERING, SUSPENSION
ON THREE OCCASIONS IN THE PAST 2 WEEKS, I EXPERIENCED A TERRIFYING VIOLENT SHAKING OF THE ENTIRE FRONT OF THE CAR WHILE DRIVING ON HIGHWAYS.HARROWING EVENT, THOUGHT WAS GOING TO GET INTO A HORRIBLE ACCIDENT. THIS IS A LEASE VEHICLE WITH ONLY 5500 MILES AT THE TIME THESE SCARY EVENTS TOOK PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269326October 18, 2019
STEERING, SUSPENSION
WHEN GOING OVER A BUMP AT HIGHWAY SPEEDS THE VEHICLE SOMETIMES STARTS TO SHAKE VIOLENTLY WITH THE STEERING WHEEL AND ENTIRE VEHICLE WOBBLING UNCONTROLLABLY. THE ONLY WAY TO BRING THE VEHICLE BACK UNDER CONTROL IS TO SLOW DOWN OR SOMETIMES BRING IT TO A COMPLETE STOP. THIS CREATES A VERY DANGEROUS SITUATION WHEN ON THE EXPRESSWAY AND YOU HAVE TO SLOW DOWN OR STOP FROM GOING 75 MPH WITH TRAFFIC. THE DEALER HAS PUT IN TWO DIFFERENT STEERING DAMPERS AND THE PROBLEM IS STILL THERE. IT IS NOT SAFE TO DRIVE ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269405October 18, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 72 MPH, THE VEHICLE SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT TO CALL THE DEALER. THE CONTACT CALLED THREE DIFFERENT DEALERS, INCLUDING GLOCKNER OF ASHLAND AT 606-559-0217 (LOCATED AT 1041 GREENUP AVE, ASHLAND, KY 41101) AND WAS INFORMED NOT TO DRIVE THE VEHICLE AND TO BRING IT TO THE SHOP. THE CONTACT WAS INFORMED THAT THE EARLIEST THE VEHICLE COULD BE INSPECTED WOULD BE OCTOBER 23, 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269426October 18, 2019
STEERING
WHEN DRIVING AT SPEEDS GREATER THAN 60 MPH STEERING WHEEL LOCKS UP AND WON'T TURN PAST A CERTAIN POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269143October 17, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
DRIVING ALONG HIGHWAY SPEEDS, 70-75MPH AND HIT SLIGHTLY UNEVEN TERRAIN (THE LIP FROM A BRIDGE ONTO THE HIGHWAY) THE VEHICLE BEGAN SHAKING UNCONTROLLABLY. THIS CONTINUED FOR A WHILE UNTIL I EVENTUALLY WAS FORCED TO SLOW DOWN BY PULLING TOWARDS THE SHOULDER. I HAVE RESEARCHED THIS PROBLEM AND I CAN SEE NUMEROUS PEOPLE CALLING IT BY THE TERM "JEEP DEATH WOBBLE". THE ISSUE IS ROUGHLY THE EXACT SAME AS EVERYONE ELSE. MY VEHICLE HAS BEEN CHECKED BY THE DEALER AND THEY STATE THEY SERVICED IT BY REPLACING THE STEERING DAMPER HOWEVER THE ISSUE HAS STILL CONTINUED AFTER THAT. IT IS RANDOM HOWEVER EXTREMELY SCARY WHEN TRAVELING AT HIGHWAY SPEEDS AND HAVING THE VEHICLE UNCONTROLLABLY SHAKE UNTIL YOU HAVE TO SLOW DOWN, WHICH IS NOT EASY TO DO ON A BUSY HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269200October 17, 2019
STEERING
I AM HAVING THE SAME ISSUE AS MANY OTHERS. I HAVE A VERY LOSE AND "WANDERING" STEERING PROBLEM. THERE IS ABOUT A 1" DEAD SPOT ON THE WHEEL THAT YOU CAN MOVE WITHOUT ANYTHING HAPPENING. THE ISSUE GETS PRONOUNCED THE FASTER YOU GO. AT HIGHWAY SPEED THE JEEP WANDERS FROM SIDE TO SIDE IN THE LANE WITH A MASSIVE AMOUNT OF ATTENTION NEEDED TO KEEP IT GOING STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269236October 17, 2019
STEERING
SINCE OWNERSHIP OF THE 2018 JEEP WRANGLER JL IT HAS HAD A STEERING PROBLEM AND IT WILL WANDER AND YOU WILL HAVE TO CONSTANTLY DEATH GRIP THE WHEEL AT ALL TIMES WITH BOTH HANDS. BUMP CAN AND WILL JERK THE CAR WHICH CAN THROW IT INTO ANOTHER LANE THUS DAMAGING VEHICLES OR SERIOUSLY HURTING ME/OTHERS AND MAY CAUSE DEATH. I HAVE CONTACTED FCA ABOUT THIS MATTER, THEY HAVE ISSUED A RECALL TO FIX THIS PROBLEM. THE JEEP HAS BEEN LIFTED PER A MOPAR (MANUFACTURER) LIFT 2.5" WITH 35" TIRES WHICH ARE BY NO MEANS OVER SIZED. FCA STATED IN A PHONE CALL WITH ME THAT THEY WANT TO SEE IT WHEN STOCK TIRES, THEN THEY COULD HELP, HOW WOULD HAVING 31" (STOCK) TIRES BE SAFE THAT IS A ROLLOVER WAITING TO HAPPEN. THIS STEERING IS MOST NOTABLE AROUND 50+MPH AND CAN BE SCARY TO DRIVE ON THE HIGHWAY/INTERSTATE AS SOME LANES ARE NARROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269265October 17, 2019
STEERING
WHILE IN MOTION, VEHICLE DOES NOT STEER STRAIGHT AND REQUIRES CONSTANT STEERING ADJUSTMENTS. DEAD SPOT IN STEERING RESPONSE WHERE STEERING WHEEL DOES NOT TURN WHEELS. WHEN A SMALL STEERING ADJUSTMENT IS REQUIRED, SIGNIFICANT STEERING INPUT IS REQUIRED, OFTEN CAUSING EXCESSIVE OVERSTEER AND MAKING VEHICLE DIFFICULT TO CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268837October 16, 2019
VISIBILITY/WIPER
OUR HIGH DEFROST SETTING ONLY WORKS ON THE CENTER 12" OF OUR JEEP WINDSHIELD. THE 1/3 ON BOTH SIDES, DRIVER SIDE AND PASSENGER SIDE ARE GETTING ZERO DEFROSTING AIR. MY BROTHERS 2019 AND HUNDREDS OF OTHER 2018 AND 2019 JEEPS ALSO HAVE THIS PROBLEM ACCORDING TO BLOGS. THE DEALERSHIP STATED THAT OUR DEFROST IS WORKING THE SAME AS OTHER NEW JEEPS ON THE LOT AND REFUSED TO ACKNOWLEDGE THE DANGEROUS DESIGN FLAW. I HAVE INSTALLED DUCT TAPE ON THE CENTER PORTION OF THE DEFROST VENT TO REDIRECT THE AIR TO THE DRIVERS AND PASSENGERS SIDE WINDSHIELD. I PLAN TO MAKE A PATIAL PERMINANT BLOCK FROM PLASTIC AND INSTALL IT TODAY. WE LIVE IN THE ROCKY MOUNTAINS AND THIS JEEP WOULD BE UNDRIVABLE IN THE WINTER WITHOUT DEFROST AIR FLOW AFTERMARKET REDIRECTION. ZERO DEFROST AIR HITS THE DRIVER AND PASSENGER SIDE WITHOUT THE AFTERMARKET FIX. JEEP OWNERS ARE IN REAL DANGER IF THEIR WINDSHEILD FOGS UP. WE TURNED ON OUR DEFROST TO HIGH HEAT AND AIRFLOW TO REMOVE ICE FROM AN ICE STORM A FEW DAYS AGO. ONLY THE CENTER 12-14" WERE MELTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268915October 16, 2019
STEERING, SUSPENSION
WHILE DRIVING ON A HIGHWAY AT ABOUT 60 TO 70 MPH THE FRONT END OF MY VEHICLE WILL START TO OSCILLATE VIOLENTLY WITHOUT RECOVER UNLESS COMING TO A COMPLETE STOP. THE OSCILLATION WILL BEGIN AT THE SPEEDS MENTIONED AFTER RUNNING ACROSS A CHANGE IN THE ROAD CONDITIONS SUCH AS A CHANGE IN PAVEMENT OR A BUMP IN THE ROAD. THIS OSCILLATION OCCURRED TWO TIME IN THE LAST 7 DAYS. A RECALL REPAIR REGARDING A STEERING DAMPER WAS COMPLIED ON 9-12-2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268434October 15, 2019
STEERING
STIFF STEERING IN COOL WEATHER. EXACT LIKENESS TO COMPLAINT DATED, OCTOBER 8, 2019 NHTSA ID NUMBER: 11267140, WITH SIMILAR VIN. COMPONENTS: STEERING WHILE DRIVING AT HIGHWAY SPEEDS WITH OUTSIDE TEMPERATURES IN 30 TO 50 DEGREES FAHRENHEIT, THE STEERING STIFFENS TO THE POINT THAT THE FORCE TO OVERCOME THE STIFFNESS AND CONTINUE INTO THE CURVE CREATES UNSAFE DRIVING CONDITION. THIS CONCERN WAS EXPRESSED TO THE DEALERSHIP'S MECHANICS, BUT WERE NOT ABLE TO RECREATE THE SAME EXPERIENCE. VEHICLE WAS BOUGHT IN DECEMBER 2018. STIFFNESS IN STEERING WAS FIRST NOTICED IN THE SPRING OF 2019. NO PROBLEMS THROUGH SUMMER OF 2019. STEERING STIFFNESS RESURFACED LAST WEEK WITH FALL TEMPERATURES DROPPING INTO THE 30'S. THIS MORNING, 10/15/2019, STEERING WAS WORSE THEN AND MORE DIFFICULT TO OVERCOME. I HAVE NOT SCHEDULED FOR DAMPNER SERVICE TO DATE. REFERENCE TO SIMILAR COMPLAINT, "WHEN TEMPS HERE DROPPED INTO THE 40'S, I NOTICED AT 50-55 MPH, IT FELT LIKE SOMEONE WAS PUTTING THEIR HAND ON THE WHEEL AND TRYING TO HOLD IT STILL. IT WAS RESISTANT TO TURN VERY FAR THEN SUDDENLY WOULD "LET GO", ........."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267473October 15, 2019
POWER TRAIN
2018 JEEP WRANGLER JK. CONSUMER WRITES IN REGARD TO A FAULTY TRANSMISSION RANGE SENSOR WHICH CAUSED VEHICLE TO NOT START ON OCCASION. *AS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268658October 15, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 70 MPH OVER A BUMP IN THE ROAD, THE VEHICLE WOBBLED UNCONTROLLABLY. THE DRIVER HAD TO REDUCE THE SPEED TO 50 MPH TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 35,408.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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