Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11280029November 14, 2019
STEERING
WHILE IN MOTION DURING COLDER TEMPERATURES, MY STEERING WHEEL BECOMES STIFF AND DIFFICULT TO TURN. THE STIFFNESS IS PRESENT AT ALL SPEEDS, BUT MOST PREVALENT AT HIGHWAY SPEEDS. THIS STIFFNESS EVENTUALLY FADES ONCE TEMPERATURES INCREASE OR THE VEHICLE HAS WARMED UP SUFFICIENTLY. THERE WAS A SERVICE BULLETIN JEEP RELEASED TO FIX THIS ISSUE, AND I HAD IT APPLIED LAST WINTER, BUT THE ISSUE HAS RETURNED AGAIN. IT SEEMS THE SOFTWARE FIX THEY HAD APPLIED IS NOT PERMANENT. THIS ISSUE IS INCREDIBLY DANGEROUS AS IT CAUSES THE STEERING WHEEL TO ALMOST LOCK UP WHEN TAKING A TURN. AT TIMES WHEN TEMPERATURES ARE VERY LOW, THE STEERING WHEEL STIFFNESS MAKES TURNING ON THE HIGHWAY VERY DIFFICULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280178November 14, 2019
STEERING
I'VE HAD ISSUES TURNING STEERING WHEEL DURING COLD MORNINGS (~30 DEGREE) WHILE DRIVING AT HIGHWAY SPEED. I CAN ONLY TURN STEERING WHEELS ABOUT 5 DEGREES AND THEN MEET SOME RESISTANCE WHICH IT DOESN'T ALLOW ME TO CONTINUE THROUGH MY TURN. THIS HAPPENS FOR TURNING BOTH RIGHT AND LEFT DIRECTIONS. IT IS VERY SCARY AT HIGHWAY SPEED HEADING INTO AN EXIT RAMP OR IN THE MIDDLE OF A CURVE. I ONLY HAVE THIS ISSUE WHEN THE TEMPERATURE IS LOW. IT HAD HAPPENED SEVERAL TIMES THIS WEEK IN COLD MORNINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279866November 13, 2019
STEERING
WHEN VEHICLE IS ABOVE 60 MPH AND THE TEMP IS 35 OR BELOW THERE IS NO STEERING ASSIST. ITS AS IF THE VEHICLE HAS NO POWER STEERING, TOOK TO DEALERSHIP AND THEY CLAIMED NOTHING WAS WRONG WITH THE JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279475November 12, 2019
STEERING, SUSPENSION
WHILE DRIVING DOWN THE ROAD AT 60MPH+ MY JEEP GOES INTO THE DEATH WOBBLE WHEN I HIT A ROUGH PATCH IN THE ROAD. THIS IS NOT A BUMP IN THE ROAD BUT A ROUGH PATCH! THIS HAS HAPPENED TO ME MANY TIMES AND IT IS EXTREMELY SCARY! I HAVE TO SLOW DOWN TO AROUND 40MPH TO MAKE IT STOP SHAKING SIDE TO SIDE SO VIOLENTLY I CAN HARDLY KEEP IT ON THE ROAD. I HAVE ALREADY BEEN IN AND HAD THE UPGRADE DONE TO MY STEERING DAMPER. I HAVE NO MODIFICATIONS ON MY JEEP... I DRIVE IT AS PURCHASED. THIS RECENTLY HAPPENED ON THE INTERSTATE WHILE DRIVING 70 MPH IN THE PASSING LANE IN HEAVY TRAFFIC... I'M LUCKY TO STILL BE ALIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279502November 12, 2019
STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE CONTACT STATED THAT TURNING THE STEERING TO THE RIGHT OPERATED AS INTENDED; HOWEVER, WHEN TURNING THE STEERING WHEEL TO THE LEFT, THE WHEELS HESITATED TO RESPOND. THE VEHICLE WAS TAKEN TO LINDSAY CHRYSLER DODGE JEEP RAM (8100 CENTREVILLE RD, CITY OF MANASSAS, VA 20111, (888) 241-6888) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 68116814. THE APPROXIMATE FAILURE MILEAGE WAS 11,300. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279549November 12, 2019
STEERING
REOCCURING ISSUE WITH STEERING WHEN DRIVING 55MPH AND ABOVE. CAR SHAKES UNCONTROLLABLY WHEN HITTING A BUMP OR A CHANGE IN PAVEMENT, TO THE POINT I HAVE TO PULL OVER AND SLOW DOWN TO 40MPH. HAD A RECALL FOR THE STEERING DAMPER WHICH FIXED THE ISSUE A LITTLE BIT BUT NOW IT IS HAPPENING YET AGAIN. I DO NOT FEEL SAFE DRIVING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279344November 11, 2019
STEERING, SUSPENSION, WHEELS
I WAS DRIVING MY JEEP ON THE HIGHWAY AT 65MPH AND DROVE OVER A SEAM(BUMP) IN THE ROAD. THE FRONT WHEELS AND STEERING WHEEL BEGAN THE SHAKE VIOLENTLY AND UNCONTROLLABLY. I HAD TO BRING THE VEHICLE TO A COMPLETE STOP IN ORDER FOR THE SHAKING TO STOP. FINDING A PLACE TO COME TO A COMPLETE STOP ON THE HIGHWAY IS NOT SAFE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279397November 11, 2019
STEERING, SUSPENSION
JUST HAD MY OIL CHANGE AND TIRE ROTATION DONE 11/1/2019 AND BEGIN EXPERIENCING WOBBLE IN FRONTEND AFTER GOING OVER SMALL BUMPS IN THE ROAD. NOW I SEE OTHER VEHICLES HAVING THE SAME ISSUE. SOMEONE DESCRIBED IT THE "DEATH WOBBLE" I AGREE I THOUGHT I WAS GOING TO CRASH MY JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279426November 11, 2019
STEERING
STEERING LOCKS UP, WILL NOT TURN. HAPPENS EVERYDAY DURING COLD TEMPERATURES. HAS ALMOST CAUSED SEVERAL ACCIDENTS. VERY TERRIFYING, SERIOUS ISSUE! HAPPENS AT ALL SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279231November 10, 2019
STRUCTURE:BODY, STEERING
WHILE DRIVING ABOVE 60MPH IF I RUN OVER A POT HOLE OR A BRIDGE EXPANSION JOINT I LOSE MY STEERING .IF I DON'T SLOW DOWN TO 30MPH QUICKLY I WILL NOT HAVE CONTROL. THE PART THAT CONCERNS ME IS THAT I ALREADY WAS SERVICED FOR THE STEERING RECALL .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279104November 9, 2019
STEERING
WHILE DRIVING OVER 50 MPH THE STEERING WHEEL LOCKS IF I WANT TO TURN IT TO THE LEFT. DIFFICULT TO CHANGE LANES AND TURN ON UPCOMING CURVES WHICH CAN LEAD TO A BAD ACCIDENT. UPON SLOWING DOWN THE STEERING WHEEL UNLOCKS AND NOW GOES BACK TO NORMAL. ALSO WHILE DRIVING AND HITTING A SMALL BUMP OR A CHANGE IN THE PAVEMENT CAUSES STEERING WHEEL TO UNCONTROLLABLY SHAKE UNTIL I SLOW DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279113November 9, 2019
STEERING
I WAS DRIVING MY JEEP YESTERDAY MORNING GOING 60MPH. THE TEMPERATURE WAS IN THE 30'S. I WAS HEADING INTO A LEFT HAND TURN WHEN MY STEERING WHEEL WOULD NOT TURN. I TAPPED ON THE BRAKES TO SLOW DOWN AS I WAS AFRAID I WAS GOING TO RUN OFF THE ROAD WITH MY TWO YOUNG CHILDREN IN THE JEEP. WHEN I SLOWED TO AROUND 40 MY JEEP STEERING CAME BACK. IT WAS A VERY SCARY SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279195November 9, 2019
FUEL/PROPULSION SYSTEM
09/24/19 I NOTICED A HUGE STAIN UNDER THE RIGHT BACK SIDE ON MY JEEP AND COULD SMELL THE STRONG ODOR OF GAS. I TOOK IT TO THE DEALERSHIP I PURCHASED IT FROM AND THEY CHECKED IT THE WHOLE DAY AND STATED NOTHING WAS SHOWING OF A GAS LEAK OR COULD SMELL THE GAS. BROUGHT MY VEHICLE HOME UNSURE BECAUSE I HAD VIDEO OF HOW YOU COULD HEAR THE FUEL GURGLING FROM THE TANK. TODAY 11/09/19 AGAIN THE FUEL IS LEAKING I HAVE VIDEO SHOWING HOW THE FUEL IS GOING EVERYWHERE WHILE THE TRUCK IS PARKED AND HAD BEEN PARKED FOR 24 HOURS. SOMETHING NEEDS TO BE DONE. IT'S SCARY TO DRIVE TO AND FROM WORK IN THE VEHICLE. I WAS FIRST TOLD FROM THE DEALERSHIP NOT TO OVERFILL MY TANK WHICH I DON'T NOR HAVE I EVER. I KNOW SOMETHING IS NOT RIGHT WITH THIS GAS TANK. PLEASE CONTACT ME AT [XXX]. I REALLY NEED TO KNOW WHAT TO DO FROM HERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279079November 8, 2019
STEERING, SUSPENSION
WHEN I HIT A SMALL BUMP GOING OVER 50MPH. SHAKES VIOLENTLY. JEEP HAS TRIED TO REPAIR TWICE. STILL DOES IT. VERY UNSAFE, ESPECIALLY FOR WINTER DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278614November 7, 2019
STEERING
SATURDAY 11-2-19 WHILE DRIVING ON THE FREEWAY I HIT A SLIGHT BUMP GOING OVER A BRIDGE AND MY JEEP STARTED SHAKING UNCONTROLLABLY. I SLOWED DOWN AND IT STOPPED WHEN I GOT TO ABOUT 40MPH. WHILE DRIVING HOME ON THE SAME DAY I HAD THE SAME THING HAPPEN AGAIN ON THE SAME FREEWAY AFTER HITTING A BUMP AT A SEAM IN THE ROAD GOING OVER A BRIDGE. THIS HAS HAPPENED ONCE MORE SINCE THEN BUT SEEMINGLY ON THE OTHER SIDE OF THE VEHICLE SO NOW IT HAS HAPPENED TWICE ON WHAT FEELS LIKE THE DRIVERS SIDE FRONT AND ONCE ON THE PASSENGER SIDE FRONT. I AM NOW NERVOUS DRIVING AS MOST OF MY MILES ARE DONE ON THE HIGHWAY AND IN OHIO THEY CAN'T SEEM TO GET THE SEAMS OVER BRIDGES SMOOTH SO NOW I AM WHITE KNUCKLING IT EVERY TIME I HAVE TO GO OVER ONE. I STOPPED AT THE DEALERSHIP ON 11-6-2019 AND WAS TOLD THERE IS A RECALL FOR THE STEERING DAMPER THAT NEEDS DONE, I HAVE AN APPOINTMENT ON 11-8-19 TO GET THIS FIXED. I HAVE NOT HAD ANYTHING MAILED TO ME LETTING ME KNOW OF A RECALL AND I JUST HAD MY JEEP THERE FOR SERVICE 2 WEEKS AGO (OIL CHANGE AND TIRE ROTATION). IF THERE WAS A PENDING RECALL SHOULD THEY NOT HAVE ATTENDED TO IT WITHOUT ME HAVING TO EXPERIENCE THE UNDERLYING ISSUE IN THE FIRST PLACE? WHEN I ENTER MY VIN NUMBER ON THIS SITE IT DOESN'T SHOW ANY PENDING RECALLS, DOES CHRYSLER/FIAT KNOW OF THE ISSUE AND ONLY DEAL WITH IT WHEN YOU HAVE IT OR IS THERE AN ACTUAL RECALL THAT SHOULD HAVE BEEN SENT OUT? WHEN DOING 70 ON THE FREEWAY IT IS NOT ALWAYS EASY TO SLOW DOWN OR GET OVER WITHOUT POSSIBLY CAUSING AN ACCIDENT...THEY NEED TO GET THIS TAKEN CARE OF AND CORRECT ANY UNDERLYING ISSUES BEFORE PEOPLE START CAUSING ACCIDENTS AND SOMEONE ENDS UP DEAD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278725November 7, 2019
STEERING
EXESSIVE PLAY IN THE STEERING. HAVE HAD THE STABILIZER REPLACED, HAD THE TRACK BAR REPLACED, HAD THE STEERING BOX REPLACED, TIRES ROTATED AND BALANCED, STILL WALKING ALL OVER THE ROAD AND 3 INCHES OF PLAY BOTH WAY IN THE STEERING WHEEL. NOT SAFE, DO NOT FEEL SAFE WITH MY KIDS IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278729November 7, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
SEVERE SHAKING IN FRONT END . ALSO POROSITY IN FRAME WELDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278769November 7, 2019
STEERING, SUSPENSION
I WAS DRIVING DOWN THE HIGHWAY WHEN MY JEEP WRANGLER JL HIT A BUMP AND THE CAR STARTED SHAKING UNCONTROLLABLY AND IT WAS VERY DIFFICULT TO DRIVE. I WASN'T SURE WHAT WAS HAPPENING SO I SLOWED DOWN SIGNIFICANTLY IN CASE I NEEDED TO PULL OVER. THE SHAKING THEN STOPPED BUT AFTER ABOUT 15-20 SECONDS. NOT LESS THAT A MILE DOWN THE ROAD DID THIS EXACT SAME THING HAPPEN AGAIN AFTER I HIT A BUMP. IT LASTED JUST AS LONG AND DIDN'T STOP UNTIL I SLOWED DOWN SIGNIFICANTLY. I BELIEVE THIS IS RELATED TO AN ISSUE WITH THE FRONT SUSPENSION AND STEERING COLUMN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278580November 6, 2019
STEERING, UNKNOWN OR OTHER
HAD THE RECALL FOR THE STEERING DAMPENER DONE A COUPLE MONTHS AGO. EXPERIENCING EXTREME VIBRATION AND JERKING OF THE STEERING WHEEL AND VEHICLE AFTER GOING OVER MINOR IMPERFECTIONS IN THE ROAD. ONLINE RESEARCH FINDS IT TO BE THE "DEATH WOBBLE" WHERE I HAVE TO SLOW THE VEHICLE DOWN BELOW AROUND 40MPH. HAS HAPPENED THREE TIMES ON THE HIGHWAY SINCE GETTING THE RECALL. DID NOT HAPPEN PRIOR TO THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278215November 5, 2019
STEERING
WHILE DRIVING THE VEHICLE GOES ALL OVER THE PLACES AND ITS HARD TO DRIVE IN ONE LANE. THE STEERING IS VERY LOSE TO DRIVE THEN OTHER JEEPS. ITS UNSAFE. I HAVE BEEN CONTACTING JEEP SO MANY TIMES BUT THEY HAVE NOT BEEN ABLE TO FIX IT OR DID THE RECENT RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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