Jeep Wrangler Complaints (2021)

963 consumer complaints on file.

#11450838February 7, 2022
VEHICLE SPEED CONTROL, STEERING, SUSPENSION
It has a Death Wobble, it’s back in the shop this week, was in the shop last week as well. Same problem, no fix.Shakes Violently while I’m on the Expressway with small children surrounded by 18 Wheelers on I-75.Very, Very Scary, I can’t control the vehicle at all.Chrysler knows that they have a defective Jeep.No warning, it just appears out of nowhere. I can’t live like this. I’m on automatic payment, this is not fair to me as a Consumer. Please help me. Happened in: October 2021,November 2021,December 2021, January 27,2022,February 4,2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450400February 4, 2022
ENGINE
After having possession of our Jeep Wrangler 4XE for less than 6 months we have had to bring it in for engine issues twice - on our second visit we were informed that it was likely unsafe to drive as they could not guarantee it would not stall out while being driven. After much research it was found that there has been litigation for this same issue in at least one other state with multiple plaintiffs where FCA settled and paid out a large sum to consumers. I no longer feel safe driving this vehicle as multiple repairs have been necessary so far and there seems to be no guarantee that it will not happen in the future. A car stalling (this has been reported at as high as 70 miles per hour) during operation is a safety concern for myself and of all others driving on the road. We were informed that this could happen anytime after the check engine light illuminates, or as it turns on in many cases. The fact that there has not been a large scale recall, and that we were not informed of the issue when obtaining the vehicle is a huge safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450173February 3, 2022
SUSPENSION
I have a severe shake in front steering ,over bumps or driving over bridge entrances. This occurs at highway speeds approx. 65-70 mph when temperatures are 30 deg. F and below, so bad you have to brake heavy and pull off road to get it to stop shaking and it is dangerous when traffic is heavy trying to get off road. I have had it to dealer they can’t verify concern, contacted Jeep last week still no response back. This is a on going concern with owners online since 2012 it needs to be addressed and repaired. In fact some type of recall for this concern should be addressed as these vehicles are unsafe under these conditions. This vehicle has no modifications it is as purchased .Only has 8600 miles and afraid to drive on highway. Any help with this concern would be greatly appreciated. Thank You [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449539January 31, 2022
VISIBILITY/WIPER
Backup camera will periodically go black on screen when putting the vehicle into reverse. It had been replaced once under warranty after a certified dealer found it to be “defective” upon inspection. Problem persists even after replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449497January 31, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Yesterday, for the second time, the car shutdown while I was driving. I was on the road, close to 60 mph and the car turned the engines off. It shut down and the "D" light on the gear shift was blinking. I had to quickly try to get to the right lane, without any engine. After 3 tentatives, when I turned it back on, the engine light was on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448371January 21, 2022
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I have no technical no-how with cars so I will describe as best I can. We have a brand new 2021 Jeep Wrangler 4xe--bought it one month ago--and two weeks in, while driving, the check engine light came on. We were out of town so called the local dealer but they could not see us for three weeks. So we researched the issue and thought it could be a loose gas cap etc. We did some trouble shooting but nothing changed. Then, while driving, the entire dash lit up with various warnings, including the hybrid warning, and it just shut down. We were next to a parking lot and coasted in. Through a series of actions we were able to get it driving again and made it to another dealership. When we arrived all signals were gone and they could find no trouble codes to check. We were able to drive back home and we thought maybe it was the loose gas cap issue. We would have taken it into the dealership as a precaution, but service appts are weeks out. And it drove fine for several days. Then our daughter was driving it on an extremely busy and dangerous road. Luckily she'd just turned off it into our neighborhood--but she was still driving at a decent speed--and all of a sudden all the warning lights came on again, including the hybrid signal, and the car completely shut down on her. Stopped mid-drive and mid-road. We now have had it towed to the dealership. We have also read all the similar stories now with Jeep 4xes and have serious concerns about the extent of this issue and thus the safety of the vehicle. The dealership can't look at it for weeks, but we have already contacted sales to see what they can do. I feel like it could take months to work out what is happening here--especially with service backups--and I do not feel safe with any of our family members doing a back and forth on this until we find out that a serious recall in underway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448316January 21, 2022
STEERING
Over the past few months there has been a violent shimmy in the front end when traveling over 65 mph. It occurs when turning or going over bumps at highway speeds. I have demonstrated the local dealer. They have made several attempts to fix the issue without success. They have adjusted the tires, alignment and replaced the front stabilizer as well as checked other front end components. At this point they have washed their hands of the issue. Suggesting that I contact the dealer I bought it from. I wanted to create an official complaint here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448179January 20, 2022
VISIBILITY/WIPER
Sun visor mount breaks. This is a known issue... several folks are complaining about it and the replacement part has been back ordered for months. In my case this vehicle is just over a year old. https://www.jeepgladiatorforum.com/forum/threads/sun-visor-broken-500.33448/ 1) The visor can't be used to block sunlight in the drivers face. 2) The visor can fall in the drivers face obstucting the driver view while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448110January 19, 2022
EXTERIOR LIGHTING
JL Wrangler equipped with LED headlight and fog light. When drive in snowstorm, snow quickly cover up headlight and fog light due to not enough heat generated from headlight fog light. Once snow covers headlight and fog light completely, the visibility reduced to couple feet at most. Make it extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448108January 19, 2022
SUSPENSION, WHEELS
I almost had a car accident because my car shacked uncontrollably which is dangerous!!! I had my children in the car, the shaking started last year, my car is still new and shouldn’t be having these problems!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447952January 18, 2022
STEERING
On multiple occasions while driving on the highway the vehicle starts shaking resulting in lost of steering. This is similar to issue described on the internet as "death wobble". Slowing down to 45 mph results in vehicle stopping to shake and control is regained.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447836January 18, 2022
STEERING
Steering wanders. Vehicle will wobble at high speeds. Vehicle pulls to the right when you release the wheel. Vehicle requires constant steering input, these inputs are unpredictable. Dealership refuses to work on the vehicle “that’s just how these handle”. This issue has existed from the date of pick up, and been to the dealership twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447697January 16, 2022
VISIBILITY/WIPER
The front defrosters are terrible they only defrost the center part of windshield. Ice builds up making it impossible to see anything. This is a serious problem to all drivers and pedestrians.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446634January 7, 2022
STEERING
Issue Death Wobble - Traveling at highway speed of 75 MPG hit a transition between roadway and bridge causing the steering wheel to violently shack left to right. Had to slow down to 45 MPH before it to stop. Hit next transition and issue repeated. Called and setup an appointment at the dealership to inspect, as vehicle only has 13,008 miles. Stock vehicle no modifications made to it. Dealership inspected and is replacing the steering damper (Steering stabilizer) as the source of the issue. Apparently known was an issue by the manufacture, according to the dealership. No warning of symptoms prior to failure. This issue puts the occupants in potential risk of injury or death. If loss of control of vehicle occurs and the vehicle crashes or rolls. Fortunately I was able to safely slow down and the issue stopped without incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446281January 5, 2022
ELECTRICAL SYSTEM
Seeing indicator for Service Charging System. Cars will stop in the middle of the road when this happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446099January 4, 2022
ENGINE, POWER TRAIN, SERVICE BRAKES
While driving a vehicle swerved into my lane, to avoid hitting them I tapped my brakes, upon tapping my breaks the Jeep lost propulsion and it felt as though my brakes lost power as well. I had to coast into a parking lot where I didn’t even make it to a spot and had to be towed to the dealer. The Jeep would no longer start and gave a “service charging system” message. Upon inspection the dealer stated that Chrysler immediately shipped a power inverter module (pim) upon my Jeep being entered into the system. Since my issue, I have seen 3 other 4XE Jeeps pulled over and broken down in precarious positions. This is what prompted me to file this report, as I believe this may be an issue related to other 4XE Jeeps and if this is the case, it is only a matter of time before an accident that causes loss of life because of how severe and sudden the issue is. Thanks for looking out for our well being and everything y’all do at the NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445875January 2, 2022
SUSPENSION
I have experienced the famous Jeep Death Wobble in the past with my 2015 Jeep Wrangler Sport...same model as now, so I knew what I was experiencing. Over 2 days I was driving the highways (real estate agent) and 6 times when I hit a bump in the road the front end starting shaking and I began to lose control of it. I knew from before that putting on the brakes quickly will help to stop it, but hard to do going 65-70mph down the highway. Fortunately it was a holiday weekend and not many people on the road. It responded fairly quickly when I braked quickly most of the times, but the last time, it didn't respond quickly and I had a car fairly close behind me so I couldn't stop harder. It took a couple of seconds to get it under control. I feel lucky I didn't cause an accident or be in one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445764December 31, 2021
STEERING, SUSPENSION
There have been absolutely no modifications to my 21 Jeep Wrangler JL sport it has never been off road it has the stock tires at the proper tire pressures and I experienced it unbearable wobble at high speeds when I hit a bump AKA death wobble I cannot believe that jeep is still not addressed this problem, it has been ongoing for years with the Jeep lineup and not been addressed this is my first Jeep Wrangler and my first dealing with the death wobble
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444963December 26, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Driving on highway at posted speed of 70 mph in state of Michigan and jeep quit running I had 3/4 tank of fuel and 37% battery power remaining got it restarted made it to a gas station shut off jeep filled with gas and jeep wouldn’t come back online said charging port malfunction so I open charge door and didn’t see any thing in the removed negative side of 12 volt battery underneath the hood waited for 3 mins reinstalled battery terminal and was able to get it started but the temp controls only work on extreme hot or extreme cold no in between drove back home approximately 150 with check engine light on after several power down and restart the check engine light went away and all went back to normal again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444528December 21, 2021
ELECTRICAL SYSTEM, ENGINE
Jeep wrangler Sahara 2021 4xe is brand new leased and driven off the lot the previous day with 35 miles on the car and one full charge overnight. Car was going down a hill with Max Regeneration engaged. It lost power and said place in Park. It states service charging system and there is an engine fault and the car will not start will not go into neutral to move to a safe location and it stuck in the center of a busy road placing myself the driver at extreme risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler