Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11292208December 31, 2019
STEERING, SUSPENSION
I RECENTLY HAD A LOCAL JEEP DEALER INSTALL A MOPAR FACTORY 2" LIFT KIT ON MY 2018 JEEP WRANGLER RUBICON A FEW WEEKS AGO. SINCE THE 2" LIFT WAS INSTALLED, WHEN THE JEEP HITS A HIGHWAY BREAK, BUMP/POTHOLE, ANYWHERE BETWEEN 30MPH UP TO NORMAL HIGHWAY SPEEDS, I GET THE "DEATH WOBBLE" IN THE STEERING WHEEL AND THE VEHICLE SHAKES VIOLENTLY. THIS JEEP STILL HAS THE FACTORY ORIGINAL TIRES AND RIMS INSTALLED, AND HAS NO OTHER ADD-ONS TO THE VEHICLE. I HAVE TO SLOW THE VEHICLE DOWN TO 25 MPH FOR THE DEATH WOBBLE TO STOP. I TRAVELED 35 MILES A FEW DAYS AGO ON A STATE HIGHWAY AT SPEEDS BETWEEN 40-65 MPH, IN 32 DEGREE TEMPS, AND THE VEHICLE WENT INTO A "DEATH WOBBLE" (7) TIMES, FIVE OF WHICH I HAVE ON VIDEO FOR THE UPCOMING LAWSUITS. IT APPEARS MORE VULNERABLE TO A DEATH WOBBLE IF THE FRONT DRIVERS WHEEL HITS A BUMP OR POTHOLE FIRST. ADDITIONALLY IT APPEARS TO ENTER INTO A DEATH WOBBLE MORE EASILY IF YOU ARE ON A CURVE IN A LEFT HAND DIRECTIONAL TURN. ALL KNOWN RECALLS HAVE BEEN PERFORMED TO THIS VEHICLE THAT I KNOW OF, TO INCLUDE THE UPDATED WORK AND INSPECTION TO THE STEERING STABILIZER DAMPENER/SHOCK. SOMEONE IS GOING TO DIE FROM THIS ISSUE IF IT IS NOT FIXED IF THEY HAVEN'T ALREADY, EITHER THE DRIVER OF THE JEEP, OR A UNWITTING PARTY IN ONCOMING TRAFFIC, ESPECIALLY IF THIS HAPPENS ON AN ICE COVERED ROAD! I HAVE VIDEOS OF THE DEATH WOBBLE, BUT NO PHOTOS, WHICH ARE ALL THAT ARE ALLOWED FOR POSTING ON THIS WEBSITE FOR THIS COMPLAINT. I WOULD BE HAPPY TO SHARE THE VIDEOS WITH NHTSA INVESTIGATORS IF THEY WISH TO CONTACT ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292262December 31, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER CORD HAD SEPARATED FROM THE WINDOW AND MALFUNCTIONED. THE FAILURE CAUSED THE REAR DEFROSTER NOT TO OPERATE AND CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO HOMER SKELTON CHRYSLER (7661 US HWY 51, MILLINGTON, TN) WHERE THE CORD WAS GLUED IN PLACE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292085December 30, 2019
STEERING, SUSPENSION
I'M DRIVING ON THE HIGHWAY ABOUT 70 AND I HIT A BUMP AND MY CAR STARTS SHAKING VIOLENTLY! I HAVE CARS NEXT TO ME AND BEHIND ME , AND I MOVE OVER TO THE SLOWER LANE AND SLOW DOWN TO ABOUT 40 FOR THE SHAKING TO STOP .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291784December 28, 2019
STEERING, SUSPENSION
EXCESSIVE SHAKING IN STEERING WHEEL UPON HITTING SLIGHT ROAD BUMPS (CRACK/PEBBLE) NOT SIGNIFICANT BUMPS OCCURRING AT SPEEDS AS LOW AS 30MPH OCCURS MORE FREQUENTLY AT HIGHWAY SPEEDS ISSUE IS MORE COMMON IF STEERING WHEEL IS TURNED SLIGHTLY TO LEFT SHAKING IS EXCESSIVE AND VEHICLE CONTROL IS LOST AT HIGHER SPEEDS. ONLY WAY TO RESOLVE IS TO SLOW ABRUPTLY TO LESS THAN 40 MPH. VEHICLE HAS ALREADY UNDERGONE FCJ RECALL FIX OF ENHANCED STEERING DAMPER/STABILIZER BUT ISSUE IS NOT RESOLVED VEHICLE SAFETY CONCERN FOR THIS VEHICLE AND ANY OTHER VEHICLE NEAR IT WHEN ISSUE OCCURS ISSUE HAS HAPPENED SEVERAL TIMES WITH AS FEW AS 3500 MILES ON THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291670December 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
WHILE DRIVING THE POSTED SPEED LIMITS, ON ANY STREET, I AM CONSTANTLY FIGHTING WITH THE STEERING WHEEL JERKS OUT OF MY HANDS, EVEN THOUGH I HAD SEVERAL PROFESSIONALS LOOK AT MY TIRES, WHEELS, SUSPENSION COMPONENTS, TIE RODS, STABILIZER BAR, STEERING DAMPENER, BALL JOINTS, ETC. MY JEEP HAS THIS MASSIVE DEATH WABBLE, WHERE I CONSTANTLY HAVE TO FIGHT THE STEERING WHEEL! ON 15+ DIFFERENT TIMES (IT DOES NOT MATTER IF I AM DRIVING ON A HWY 70MPH, SECONDARY ST'S 40MPH, 5-LANE ST'S AT 50MPH, OR WHILE DRIVING IN A SUBDIVISION AT 25MPH), JUST TRYING TO TURN MY JEEP BECOMES A HUGE CHALLENGE, EVEN ON A GOOD DAY! I BELIEVE THAT MY ELECTRIC POWER STEERING IS ALSO DEFECTIVE TOO, THE STEERING WHEEL VIOLENTLY JERKS ME INTO ONCOMING TRAFFIC, & INTO OTHERS LANES WITHOUT ANY WARNINGS! I FINALLY CONTACTED 'SYNERGY MANUFACTURING' WHO TOLD ME THAT ALL OF THE STEERING COMPONENTS ON THE JL'S ARE NOTHING BUT CHEAP GARBAGE, THAT ALL NEEDS TO BE REPLACED! THEY HAVE A REPLACEMENT KIT, WHICH FIXES THE PROBLEMS, FOR LESS THAN $1,200! WHICH SOUNDS LIKE A BARGAIN, IF IT MEANS THAT MY FAMILY REMAINS SAFE, COMPARED TO BEING KILLED IN YET ANOTHER FCA DEATH TRAP! ALSO, ONE'S FIRE RETARDANT BLANKET (UNDER THE HOOD), IS FALLING APART! I ONLY HAVE 1,800 ORIGINAL MILES ON IT, ITS NEVER EVEN BEEN OFF ROAD YET! I'VE GONE TO 7 DIFFERENT JEEP DEALERS, & NOBODY HAS ANY NEW REPLACEMENT PARTS, & ALL OF THEIR CUSTOMERS NEED TO GET IN LINE BEFORE THEY SHALL EVEN LOOK AT MY JEEP! I WOULD EXPECT A FLAWLESS RUNNING & DRIVING JEEP JL WRANGLER UNLIMITED RUBICON, AFTER SPENDING WELL OVER $60,000!!! CAN YOU PLEASE HELP ME? ALL ONE HAS TO DO, IS SEARCH ANY OF THE JEEP JL FORUMS, SEARCH YOUTUBE, E.G., & ONE SHALL SEE THOUSANDS OF EXACTLY THE SAME COMPLAINTS! NEVER AGAIN FCA, YOU LOST ME AS A CUSTOMER, ITS A MIRACLE THAT MY FAMILY & I AREN'T DEAD!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290926December 23, 2019
STEERING
HAD A RECALL ON THE STEERING DAMPER. HAD THE RECALL SERVICED A WEEK AGO. GOING 60MPH ON HIGHWAY AND HIT UNEVEN ROAD SURFACE THE STEERING SHIMMIES EXCESSIVELY ALMOST CAUSING A CRASH. HAD TO PULL OFF THE ROAD IN ORDER TO GET IT TO STOP. THIS WAS AFTER THE RECALL WAS SUPPOSEDLY FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290338December 20, 2019
SUSPENSION
TL* THE CONTACT'S DAUGHTER OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 70 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY. THE SHAKING IN THE FRONT SUSPENSION CAUSED THE WINDSHIELD TO FRACTURE. THE VEHICLE WAS TAKEN TO GLOCKNER CHRYSLER, DODGE, JEEP, RAM OF ASHLAND (1041 GREENUP AVE, ASHLAND, KY 41101, (606) 329-8616) TO BE DIAGNOSED, BUT THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND WAS ONLY EVIDENT WHEN TRAVELING 70 MPH. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290358December 20, 2019
STEERING
THERE IS A LARGE DEAD SPOT IN THE STEERING OF MY JL WRANGLER. IT IS GETTING PROGRESSIVELY WORSE. THE VEHICLE TAKES A LOT OF EFFORT TO STAY IN IN A STRAIGHT LINE, PARTICULARLY AT HIGHWAY SPEEDS. THE DEALER INITIALLY SAID NOTHING WAS WRONG. A DIFFERENT DEALER SAID THEY FEEL IT BUT DO NOT KNOW WHAT IS CAUSING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290030December 19, 2019
SUSPENSION
AT 9700 MILES BOTH MY WIFE AND I EXPERIENCED THE WRANGLER FRONT END WOBBLE. SPEED WAS APPROX 60 - 65 MPH ON A PAVED BYPASS. BOTH TIMES IT WAS WHEN WE WERE TRANSITIONING FROM A BRIDGE TO THE PAVEMENT. THIS HAPPENED AT DIFFERENT TIMES AND DIFFERENT LOCATIONS ON THE BYPASS. THIS WOBBLE IS A FRIGHTENING EXPERIENCE, AND YOUR NOT SURE WHAT TO DO TO STOP IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290070December 19, 2019
STEERING
I WAS DRIVING ON HIGHWAY ABOUT 65MPH, THE HIGHWAY WAS CURVING TO LEFT ON RAMP BUT I COULD NOT TURN MY STEERINGWHEEL BECAUSE IT WAS TOO STIFF. I DID NOT DO ANY SUSPENSION UPGRADES FOR THIS CAR. IT WAS MORE THAN STIFF. IT WAS DEFINENTLY NOT NORMAL I ALMOST COULD NOT TURN. THOUGHT I WAS GOING TO CRASH INTO WALL. I FELT LIKE IF THIS HAPPENS AGAIN IT MIGHT CAUSE A LIFE THREATNING ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290087December 19, 2019
STEERING
MY LOCAL JEEP DEALER PERFORMED A RECALL SERVICE FOR FAULTY STEERING EVEN THOUGH I HAD NOT EXPERIENCED ANY PROBLEM THAT HAS BEEN REPORTED BY OTHERS. NOW, AFTER THE SERVICE WAS PERFORMED, I AM EXPERIENCING THE WOBBLY STEERING PROBLEM AT BOTH HIGH SPEEDS (65-70MPH) AS WELL AS AT LOWER SPEEDS (30-35MPH) WHEN I GO OVER ROAD BUMPS OR POTHOLES. THIS HAS HAPPENED 4 TIMES ALREADY IN THE LAST 2 DAYS SINCE I GOT MY VEHICLE SERVICED! HOW IRONIC THAT THE PROBLEM STARTED AFTER THE RECALL SERVICE WAS PERFORMED!!! BACK TO THE DEALERSHIP AGAIN...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289798December 18, 2019
STEERING
TWICE NOW THE STEERING WHEEL HAS LOCKED UP ON MY JEEP AND MADE IT HARD TO STEER. BOTH TIMES JEEP WAS DRIVING AND THAN TURNING AND WHILST TURNING STEERING LOCKED UP AND IT BECAME DIFFICULT TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289578December 17, 2019
STEERING
WHEN TRAVELING AT HIGH SPEEDS (70+) ON THE FREEWAY, IF YOU HIT A BUMP OR HOLE MY STEERING WHEEL WILL VIOLENTLY SHAKE FOR ABOUT 10 SECONDS. I HAVE HAD MY CAR FOR ABOUT 13 MONTHS AND HAVE ONLY NOTICED IT OVER THE LAST FEW MONTHS (WHEN IT HAS BEEN COLDER TEMPERATURES, AS I LIVE IN MICHIGAN).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289737December 17, 2019
STEERING
VIOLENT SHAKING AT HIGHWAY SPEEDS. FIRST TIME IT HAPPENED WAS MAYBE A MONTH AFTER I PICKED UP THE VEHICLE BUT SINCE I BARELY DRIVE HIGHWAY IT DIDN'T HAPPEN AGAIN UNTIL RECENTLY ON A TRIP TO PA. HAD TO STOP THE VEHICLE FOR THE SHAKE TO STOP. VEHICLE IS SOMEWHAT CONTROLLABLE BUT EXTREMELY UNSAFE DEPENDING ON CONDITION OF HIGHWAY AND IF AT NIGHT. SINCE THE NOVEMBER ISSUE IT HAS HAPPENED A FEW TIMES SINCE AND WILL BE IN SERVICE ON 12/23 FOR A RECALL I WAS NEVER MADE OF AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289391December 16, 2019
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVERS' SIDE HOOD LATCH FRACTURED AND CAUSED THE HOOD TO SUDDENLY OPEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,500. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289112December 15, 2019
STRUCTURE:BODY, STEERING, SUSPENSION
HEAVY AMOUNT OF RUST THROUGHOUT THE BOTTOM OF THE VEHICLE. RUST IS LOCATED ON FRAME WELDS, SUSPENSION CONNECTION BRACKETS, AND AXEL COMPONENTS. PHOTOS WERE TAKEN 10 DAYS AFTER PURCHASING FROM THE DEALERSHIP. I TOOK THE JEEP BACK AND ASKED THEM TO MAKE SURE EVERYTHING WAS SAFE. THE DEALERSHIP LOOKED AT ME LIKE I WAS CRAZY AND SAID YEP THAT IS NORMAL TO HAVE RUST. I ASKED IT IS NORMAL TO HAVE THIS MUCH RUST ON A BRAND NEW CAR. THAT IS CRAZY. THE STEERING JERKS TO THE RIGHT AND LEFT CONSTANTLY AND YOU ARE ALWAYS HAVING TO FIGHT IT TO STAY IN A STRAIGHT LINE. I HAVE READ FROM OTHER REPORT THAT THIS HAS BECOME A COMMON PROBLEM FOR THIS MODEL YEAR. I HOPE THIS ISSUE WILL BE RESOLVED. I BOUGHT MY CAR ON 06/29/2019. THE PHOTOS THAT ARE ATTACHED FOR YOUR REVIEW WERE TAKEN ON 07/11/2019 THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289156December 15, 2019
STEERING, SUSPENSION
I WAS DRIVING ON THE HIGHWAY AT 64/65 MILES AN HOUR, NO WEATHER AT ALL, I HIT A BRIDGE STRAPPING BUMP, AND THE JEEP WAS ALMOST OUT OF CONTROL! DEATH WOBBLE DEFINITELY OCCURED JUST A VEHICLE WAS PASSING ME! I GRIPPED THE WHEEL AS IT SHOOK ALMOST UNCONTROLLABLY! I SLOWED DOWN TO ABOUT 30 AND IT STOPPED. THE JEEP WAS VIBRATING OUT OF CONTOL!! THIS HAS HAPPENED 4 TIMES ALREADY! IT IS TERRIFYING!! FIX THE DEATH WOBBLE NOBODY WANTS TO DIE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288589December 12, 2019
STEERING
I WAS DRIVING IN THE BACK ROADS AT 30 MPH AND ENCOUNTERED A CURVE ON THE ROAD. I TURNED MY STEERING WHEEL LIGHTLY TO THE RIGHT AND MY JEEP WOULD NOT GO IN THE DIRECTION I NEEDED IT TO. THE STEERING LOCKED UP. I HAD IT LOCK UP MANY TIMES THIS MORNING WHEN I TURNED LEFT OR RIGHT. THE TEMPERATURE THIS MORNING WAS 35 DEGREES F. THIS IS A CAUSE FOR CONCERN AS OUR LIVES AND THOSE OF OTHERS IS AT RISK. A SERIOUS SAFETY CONCERN. THIS IS THE SECOND ISSUE I'VE HAD WITH THIS JEEP. I HAD THE STEERING DAMPNER CHANGED BECAUSE IT WAS VIOLENTLY VIBRATING AT HIGH SPEEDS ON THE HIGHWAY. THIS JL MODEL IS JUNK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288615December 12, 2019
STEERING
STEERING LOCKED UP WHILE DRIVING. ISSUE HAPPENED TWICE AND THE DEALER STATED THEY FIXED IT. ISSUE STILL PERSISTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288702December 12, 2019
STEERING
I HAVE HAD THE STEERING DAMPENER REPLACED 3 TIMES, AND THE FIX HAS NOT CORRECTED THE SHIMMY IN THE STEERING ON THE HIGHWAY. THIS IS VERY DANGEROUS WHEN IT HAPPENS, AS I HAVE TO SLOW DOWN COMPLETELY ON THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler