Jeep Wrangler Complaints (2019)

747 consumer complaints on file.

#11707646December 29, 2025
VISIBILITY/WIPER
I am reporting a defect with the driver-side sun visor on my 2019 Jeep Wrangler Unlimited. The sun visor mounting mechanism is faulty and has broken/detached during normal use. When this occurs, the visor drops down unexpectedly and obstructs the driver’s forward view. This creates a serious safety hazard, as the visor can suddenly block visibility while the vehicle is in motion, increasing the risk of a crash. The failure happened without excessive force or misuse, only routine flipping and positioning of the visor. I am aware that many other owners of 2019 Jeep Wrangler Unlimited vehicles have experienced the same sun visor failure, suggesting a widespread defect in the design or materials used. This appears to be a known and recurring issue affecting multiple vehicles of the same model year. I believe this defect should be investigated as a safety-related issue and considered for a recall, as it directly impacts driver visibility and safe vehicle operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707223December 27, 2025
ELECTRICAL SYSTEM, STEERING, SUSPENSION
Concern: Suspension, steering, and electrical system malfunction Description of the Problem: While driving at highway speeds (approximately 75 mph), the vehicle experiences a wiggling or unstable sensation in the suspension, making the car feel unsafe. At the same time, the steering wheel becomes stiff and difficult to turn. Additionally, a warning message appears stating “Service Shifter.” When this occurs, the electrical system freezes, affecting vehicle functions. This electrical malfunction lasts for 1 to 2 days, during which systems do not respond properly before eventually resetting on their own. Safety Concern: The suspension instability, loss of steering responsiveness, and electrical failure at high speeds present a serious safety risk to the driver and others on the road. Request: Requesting a full inspection of the suspension, steering system, shifter system, and electrical components, including any sensors or modules that may be causing these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704349December 10, 2025
STEERING
Filing this complaint regarding a known safety defect affecting my 2019 Jeep Wrangler Sport - specifically the steering damper column defect commonly referred to as "Death Wobble." ISSUE: My vehicle experiences violent and uncontrollable steering wheel oscillation when hitting bumps or road imperfections at highway speeds (typically above 55 mph). This phenomenon causes the entire front end to shake violently, requiring me to immediately slow down to regain control of the vehicle. This poses an extreme safety risk to myself, my passengers, and other motorists. I believe my vehicle has an issue with steering damper failure - the exact same defect addressed in Customer Satisfaction Notification V41 issued by FCA in June 2019. THE PROBLEM: While FCA issued CSN V41 covering approximately 192,000 2018-2019 Jeep Wranglers for steering damper defects, however my VIN was excluded from this notification despite experiencing the identical safety defect. FCA selectively applied the remedy to certain VINs rather than addressing all affected vehicles from these model years. SAFETY CONCERNS: This defect creates loss of vehicle control at highway speeds, significantly increasing crash risk. The NHTSA investigation (PE19-012) identified frame weld quality deficiencies and steering-related defects in 2018-2019 Wranglers affecting approximately 270,000 vehicles. Multiple investigations have documented steering looseness, steering wobble/shimmy, and loss of steering control in these model years. MANUFACTURER REFUSAL: Despite the known defect and my vehicle exhibiting the exact symptoms addressed in CSN V41, I believe once I take it in for service, Jeep will refuse to repair this safety issue under warranty, forcing me to bear the financial burden for a known manufacturing defect. REQUEST: I request NHTSA investigate why FCA limited CSN V41 to select VINs when the defect clearly affects a broader population of 2018-2019 Wranglers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704057December 9, 2025
ELECTRICAL SYSTEM
The contact owns a 2019 Jeep Wrangler. The contact stated that while operating the vehicle, the instrument cluster display malfunctioned and displayed a blank or black screen. During the failure, the digital speedometer, fuel gauge, and odometer mileage were unavailable. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted. The contact was informed of NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701864November 28, 2025
STEERING
I am filing this complaint regarding a known safety defect affecting my 2019 Jeep Wrangler Sahara (VIN: [XXX] ) - specifically the steering damper column defect commonly referred to as "Death Wobble." ISSUE: My vehicle experiences violent and uncontrollable steering wheel oscillation when hitting bumps or road imperfections at highway speeds (typically above 55 mph). This phenomenon causes the entire front end to shake violently, requiring me to immediately slow down to regain control of the vehicle. This poses an extreme safety risk to myself, my passengers, and other motorists. DIAGNOSIS: A certified mechanic has diagnosed my vehicle with steering damper failure - the exact same defect addressed in Customer Satisfaction Notification V41 issued by FCA in June 2019. THE PROBLEM: While FCA issued CSN V41 covering approximately 192,000 2018-2019 Jeep Wranglers for steering damper defects, my VIN was arbitrarily excluded from this notification despite experiencing the identical safety defect. FCA selectively applied the remedy to certain VINs rather than addressing all affected vehicles from these model years. SAFETY CONCERNS: This defect creates loss of vehicle control at highway speeds, significantly increasing crash risk. The NHTSA investigation (PE19-012) identified frame weld quality deficiencies and steering-related defects in 2018-2019 Wranglers affecting approximately 270,000 vehicles. Multiple investigations have documented steering looseness, steering wobble/shimmy, and loss of steering control in these model years. MANUFACTURER REFUSAL: Despite the known defect and my vehicle exhibiting the exact symptoms addressed in CSN V41, Jeep/Stellantis refuses to repair this safety issue under warranty, forcing me to bear the financial burden for a known manufacturing defect. REQUEST: I request NHTSA investigate why FCA limited CSN V41 to select VINs when the defect clearly affects a broader population of 2018-2019 Wranglers, and mandate a comprehensi INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701291November 24, 2025
STEERING, SUSPENSION
The steering wheel started to shake and then escalated to the whole car shaking at which time I had to stop the vehicle on the highway to make it stop shaking. This isn’t the first time this has happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701350November 24, 2025
ELECTRICAL SYSTEM
Cluster went dark. No way of seeing gauges moving, no speed info, nothing. Jeep runs but dash is dark.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699468November 14, 2025
ELECTRICAL SYSTEM
Main cluster went out cannot see gas or mileage noting important will display
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697500November 4, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The instrument cluster has stop functioning and you can't see milage, gas or any of the warning lights within the cluster panel. I was not in an accident but wanted to report the problem of the cluster since my jeep was not included in the recall. I have an estimate of 1,600. for a repair from jeep mechanic.I feel that it should have been included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696204October 28, 2025
ELECTRICAL SYSTEM
Wires going to the trailer hitch lights plug was too close to the muffler melting the insulation and shorting to ground for the left trailer turning light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693326October 14, 2025
STEERING
The problem occurs in my 2019 Jeep Wrangler, suddenly, typically after hitting a small bump or uneven section of pavement at around 60–70 mph. The entire front end begins to shake violently, and the steering wheel jerks rapidly back and forth, making it extremely difficult to maintain control of the vehicle. The only way to stop the shaking is to brake hard and slow down below 50 mph, which creates a dangerous situation. This violent steering vibration causes loss of directional stability and could easily lead to an accident if it happens in traffic or during lane changes. The sensation is so severe that it feels as if the front suspension or wheels are coming loose. I brought my Jeep to Wallace Jeep in Stuart, Florida where the technicians confirmed steering instability but stated that the steering damper is covered but the steering gear is not covered under warranty. I also contacted Jeep Cares, case # [XXX], and was told that Jeep “does not have to cover” my vehicle, even though it falls directly within the affected 2018–2020 Wrangler JL range identified in the [XXX]. v. FCA US LLC class action settlement related to the Death Wobble. The dealership’s refusal contradicts Jeep’s own Technical Service Bulletin 08-074-20 REV. E (“Improved Steering Feel”), which addresses steering wander, pull, and excessive play by replacing the steering gear and updating the EHPS software — exactly the symptoms I’m experiencing. This is a serious safety issue that occurs without warning and has not been resolved through the repairs or coverage Jeep has offered. The manufacturer’s denial of responsibility despite a known defect leaves drivers at risk of losing control at highway speeds. I am requesting that the NHTSA investigate and require Jeep/Stellantis to expand the recall or provide full coverage for all steering-related components contributing to this dangerous condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690867October 1, 2025
ELECTRICAL SYSTEM
The internal cluster went out all of a sudden. Stenallis has no part for us to repair it with. We have been without the car and no loaner for almost 4 months. There is a recall on this part on this model in this year. However, Stenallis won't recall my particular car which is currently affected. The recall should expand because it is on more models than they admit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690578September 30, 2025
UNKNOWN OR OTHER
We have a failed internal cluster on 1c4hjxdn8kw649723 . There was recall vehicle is covered under recall 30B / 24V-652. However, Sternalis will not recall our vehicle. It has been almost 4 months without a cluster. We are not allowed to buy one and Sternalis won't supply one for us to purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689428September 24, 2025
ELECTRICAL SYSTEM
My 2019 Jeep Wrangler has a defective instrument cluster panel. The entire cluster is completely non-functional — I cannot see the speedometer, fuel gauge, warning lights, or odometer at all. This makes it impossible to monitor the vehicle’s speed, fuel level, or safety warnings while driving, creating a very serious safety hazard. I understand Jeep has already issued recall 24V-652 (Chrysler 30B) for defective cluster panels for 2019 and other Wrangler model years, but my VIN is not included even though I am experiencing the same issue. I am requesting that this defect be investigated and my vehicle added to the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689000September 22, 2025
STEERING
My 2019 Jeep Wrangler is experiencing the "death wobble" every time I hit any uneven pavement while traveling at 60-65. This is extremely unsettling and could cause serious injury or death. Why haven't all the Jeeps during this time span been recalled considering the number of reports of this issue on the 2019 Jeep Wrangler?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685873September 9, 2025
VEHICLE SPEED CONTROL, STEERING, UNKNOWN OR OTHER
Service Antilock Brake System. Service Shifter. Service 4WD. Loss communication with MPH. ABS light. Traction Control. Power Steering Failing. BRAKE. Doors Lock/Unlock. Vehicle shut down while I was driving and locked me out completely. Replaced Part No. 68321746AA-001 Vehicle was taken to four auto shops. None were able to diagnosed the issue. Mopar shop wanted to charge over $1,600 to replace ABS sensors and other items. I referred them to look at the part and was told it was not going to fix the issue. It did fix the issue. I have spent the last 2 months trying to figure out what was wrong with my vehicle and several funds later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683630August 28, 2025
ELECTRICAL SYSTEM, POWER TRAIN
Alternator stopped working no warning no lights nothing just stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681599August 19, 2025
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
I drove over a rough patch/bump in the road. A ton of warning messages and failure lights activated on the dash. In addition to the check engine light, there were warnings for electronic stability protection, sway bar disconnect, ABS failure, power steering failure, shift lever malfunction. In addition to these malfunctions a failures, the windshield wipers turned on un-commanded and the radiator fan went into the highest possible speed, the digital engine temperature gauge failed, and both the digital and analog speedometers failed. This happened on a arterial road, losing power steering and braking at ~30mph unexpectedly was a shock, but manageable. At highway speeds it likely would have led to an accident or collision. Unfortunately, I don't have any documentation of the failure lights and systems failing, but it had happened several times prior to this occurrence, albeit only with dash warning lights, no actual system failures. After the system failures, I stopped driving the vehicle. The problem appears to be somewhat widespread and is caused by a failing CAN-C BUS. A quick google search will reveal NUMEROUS descriptions on the same dangerous issue. This thread seems to clearly expIain the root of the issue with the CAN-C BUS: [XXX] I replaced my old CAN-C BUS (p/n 68321746AA) with a new part and it appears to have resolved the issue. I have saved the old CAN-C BUS for inspection if NHTSA is interested. It looks exactly like the failed BUS in the linked reddit thread above. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680249August 12, 2025
POWER TRAIN, STEERING
have been experiencing extreme shaking and vibration so called “death wobble.” In 2023 I took it to the dealership to look into the issue to which they changed the steering stabilizer. Even though that helped for a few years however it did not resolve the problem. It was still occurring just not to the same degree. Currently I have tried to reach out to the dealership to look into the problem and the dealership refuses as the car or the part is not covered under warranty. However not enough time or mileage has passed for the car to not be under warranty. The dealership and the FCA refuse to help. This issue is very serious! It common with these models of Jeep wranglers and are life threatening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678434August 5, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2019 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument panel cluster was inoperable. The contact related the failure to NHTSA Campaign Number: 24V652000(Electrical System). The vehicle mileage was approximately 109,000 at the time the vehicle was taken to an unknown local dealer for diagnostic testing. The dealer determined that the instrument panel cluster needed to be replaced, and the dealer confirmed that the VIN was not included in the recall. The vehicle had not been repaired, and the manufacturer had not been notified of the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler