Jeep Wrangler Complaints (2003)

102 consumer complaints on file.

#10127296July 1, 2005
POWER TRAIN:CLUTCH ASSEMBLY
DT: CONSUMER STATED THE CLUTCH MASTER CYLINDER FAILED ON A 2003 JEEP WRANGLER. THIS OCCURRED ON JUNE 23, 2005. CONSUMER HAD NO PROBLEMS PRIOR TO THIS FAILURE. THE CLUTCH ACTIVATION ROD PULLED AWAY FROM THE MASTER CYLINDER, CAUSING THE FAILURE. CONSUMER TOOK THE JEEP TO THE DEALERSHIP. THE JEEP HAD 37,000 MILES ON IT, AND THE DEALERSHIP DID NOTHING ABOUT IT BECAUSE IT WAS NOT UNDER WARRANTY. CONSUMER TRIED TO TELL THE DEALERSHIP THAT THIS WAS A SAFETY ISSUE, BUT THE DEALERSHIP INSISTED IT WAS NOT COVERED UNDER WARRANTY. CONSUMER HAD TO ORDER THE MASTER CLUTCH AND THE SLAVE CYLINDER TO REPLACE IT HIMSELF. THE CLUTCH FAILED WHILE THE CONSUMER WAS DRIVING THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114112March 15, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE REAR DIFFERENTIAL ON MY 2003 JEEP WRANGLER IS GETTING WATER IN IT FROM JUST DRIVING IN THE RAIN. THE DEALER FIXED THE WORN RING AND PINION AND BEARINGS FROM THE WATER DAMAGE BUT THEY DID NOT FIX THE MAIN PROBLEM, WHICH IS THE WATER GETTING IN THE REAR DIFFERENTIAL. ABOUT A MONTH LATER THE SAME BEARING PROBLEM STARTED OCCURRING. DAIMLERCHRYSLER IS REFUSING TO FIX THE PROBLEM AGAIN BECAUSE THEY SAY IT IS CUSTOMER ABUSE. I HAVE DONE NOTHING BUT DRIVE THE JEEP ON THE ROAD. THIS IS NOT CUSTOMER ABUSE. DAIMLERCHRYSLER WILL FIND ANY EXCUSE NOT TO HONOR THEIR WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110116February 8, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
GEN III BUCKLE ON 2003 JEEP WRANGLER RELEASED DURING ROLLOVER ACCIDENT, LEADING TO EJECTION AND DEATH OF DR. ZICKEFOOSE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10109148January 28, 2005
AIR BAGS:FRONTAL
THE ROAD CONDITIONS WERE BAD. WHILE CONSUMER WAS TRAVELING AT 35 MPH ANOTHER VEHICLE TURNED INTO THE CONSUMER'S VEHICLE, CAUSING THE VEHICLE TO COLLIDE HEAD ON. UPON IMPACT,THE AIR BAGS DID NOT DEPLOY. CONSUMER AND PASSENGER SUSTAINED FACE, BACK, RIBS, AND CHEST INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10107464January 18, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:CLUTCH ASSEMBLY
THE CONSUMER IS EXPERIENCING PROBLEMS WITH THE BRAKES. WHEN THE CONSUMER APPLIED THE BRAKES AND STEPPED ON THE CLUTCH, THE VEHICLE STARTED TO ACCELERATE GOING UP TO 8 OR 9000 RPM'S. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101620November 24, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER STARTING THE VEHICLE, PLACING IT IN DRIVE IT WILL GO A FEW FEET AND THEN IT WON'T MOVE. THE DEALER IS UNABLE TO FIND THE DEFECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098702November 11, 2004
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:WIRING, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD THE VEHICLE FOR 5 MONTHS. APPR 4 WEEKS AGO MY AUTOMATIC SHIFTER WAS STUCK IN PARK. AFTER A TOTAL OF 4 DAYS AT THE DEALERSHIP THEY REPLACED THE ENTIRE SHIFTER ASSEMBLY. 2 WEEKS LATER THE VEHICLE DIED ON THE SIDE OF THE ROAD STRANDING MY FAMILY 130 MILES FROM HOME. IT WAS DECIDED BY THE DEALERSHIP THAT THERE WAS A BLOWN FUSE CAUSED BY AN ELECTRICAL SHORT OF SOME KIND. AFTER AN ENTIRE WEEK AT THE DEALERSHIP THEY REPLACED THE MAIN COMPUTER AND SOME MISC. WIRING (ALL WARRANTY WORK). THE DAY AFTER I GOT THE VEHICLE BACK IT DIED AGAIN, THIS TIME STRANDING MY FAMILY 90 MILES FROM HOME. THE DEALERSHIP SAYS THAT THERE'S STILL A SHORT CAUSING THE FUSE TO BLOW. AFTER ANOTHER WEEK AT THE DEALERSHIP THEY REPLACE A WIRING HARNESS THAT THEY SAY IS BAD. AGAIN IT IS COVERED UNDER WARRANTY. THE DAY THAT I DRIVE HOME WITH THE VEHICLE MY BRAKES GO OUT. THE VEHICLE WAS TOWED BACK TO THE DEALERSHIP FOR REPAIRS TO THE BRAKING SYSTEM. WHILE IT WAS AT THE DEALERSHIP FOR REPAIRS THE FUSE BLOWS AGAIN. THIS TIME THEY SAY THAT ANOTHER WIRING HARNESS IS BAD AND THAT THIS TIME THEY WILL NOT WARRANTY IT. I FAIL TO SEE HOW THEY COULD PERFORM WARRANTY WORK TO SOLVE THIS PROBLEM TWICE AND THEN DECIDE THAT THEY WILL NO LONGER WARRANTY IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098136November 1, 2004
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
I PURCHASED A NEW 2003 JEEP WRANGLER RUBICON IN MAY OF 2003 WITH THE DUAL TOP OPTION. SINCE DAY ONE, WHENEVER THE FULL HARD DOOR IS SHUT WITH THE WINDOWS ROLLED UP AND THE HARDTOP ON, THE REAR GLASS POPS OPEN. THE REAR GLASS ALSO POPS OPEN WHEN YOU HIT A BUMP IN THE ROAD. THEN THE REAR GLASS JUST FLOPS AROUND AND HITS THE SPARE TIRE AND YOU HAVE TO GET OUT AND PUSH IT SHUT, OTHERWISE I'M AFRAID IT MIGHT BREAK THE REAR GLASS. MY MAIN CONCERN IS THAT IT IS A SAFETY HAZARD AS THE OWNER'S MANUAL SAYS TO NEVER DRIVE WITH THE REAR WINDOW OPEN (ON SOFT TOP) UNLESS YOU ALSO HAVE THE FRONT WINDOWS ROLLED DOWN OR EXHAUST FUMES MAY ENTER THE DRIVER/PASSENGER COMPARTMENT AND CAUSE CARBON MONOXIDE POISIONING! I ASSUME THE SAME THING CAN HAPPEN WITH THE HARD TOP ON WHEN THE REAR GLASS IS OPEN 2-3 INCHES AND FLOPPING AROUND! I HAVE TAKEN IT TO THE DEALER TWICE AND THEY TRIED LOWERING THE REAR GLASS BY ADJUSTING THE HINGES ON THE GLASS BUT THE PROBLEM STILL EXISTS. I CONTACTED JEEP "STAR" TECH SUPPORT ON 3 SEPARATE OCCASSIONS AND FILED A COMPLAINT (FILE # 11586375) THE SERVICE MANAGER AT OUR DEALERSHIP SAID THAT HE HAS SEEN THIS PROBLEM ON SOME OTHER HARD TOP JEEPS AND I ALSO HAVE SEEN THE SAME COMPLAINT ON THE INTERNET ON JEEP FORUM CHAT ROOMS. APPARENTLY JEEP DOES'T TAKE THE PROBLEM SERIOUSLY SINCE I HAVE OWNED THE VEHICLE FOR 1 1/2 YEARS AND IT HASN'T BEEN FIXED YET. MAYBE WHEN SOMEONE DIES FROM CARBON MONOXIDE POISONING THEY WILL TAKE ACTION! I BELIEVE THIS IS A DESIGN FLAW. THE 2003 HARDTOP RELIES ON THE REAR TAILGATE TO KEEP THE REAR GLASS CLOSED AND THERE ISN'T ENOUGH OVERLAP TO SECURELY HOLD THE REAR GLASS IN PLACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091078September 15, 2004
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY, POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
SERVICE ENGINE LIGHT. LEAK IN FUEL SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091079September 15, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
SERVICE ENGINE LIGHT. LEAK IN FUEL TANK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082370July 21, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
HARSH SHIFTING FROM 2ND INTO FIRST ON MY AUTOMATIC TRANSMISSION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081313July 18, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
AUTOMATIC TRANSMISSION INTERMITTENLY DOES NOT PROVIDE A POSITIVE GEAR POSITION LOCK. VEHICLE SLIPS INTO NEUTRAL FROM DRIVE. TRANSMISSION ALSO WILL NOT PROPERLY LOCK INTO PARK POSITION MAKING IT WHERE YOU CAN NOT REMOVE THE KEY FROM THE IGNITION. TAKEN VEHICLE BACK TO DEALERSHIP TWICE AND THEY CAN NOT FIND THE PROBLEM. CONCENERED THE VEHICLE COULD SLIP INTO REVERSE FROM DRIVE ACCIDENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081192July 16, 2004
STEERING:GEAR BOX:SHAFT PITMAN, STEERING:COLUMN
DRIVING AWAY FROM MY HOME IN RESIDENTIAL SUBDIVISION. TURNED CORNER AT APPROX. 5 MILES PER HOUR AND STEERING WENT OUT. WHEEL JUST SPUN ROUND AND ROUND. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10075349June 14, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
PAINT PEELING OFF OF FENDERS AND ON THE HINDGES OF THE HARD TOP AND DOORS. THERE IS A CONSTANT TICKING, RATTLE SOUND COMING FROM THE ENGINE. I HAVE DRIVEN WITH THE HEAD MECHANIC,AND THE DEPT. MANAGER. THEY BOTH HAVE HEARD THE SOUND. THE JEEP HAS BEEN IN THE SHOP "9" TIMES AND THE PROBLEM STILL EXHISTS. I HAVE LOSS CONFIDENCE IN THE LOCAL DEALERSHIP'S SERVICE DEPT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073948May 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
THE GEAR SHIFTER MECHANISM HAS A CABLE THAT CONNECTS TO THE IGNITION. WHEN THIS MECHANISM FAILS AND LOCKS UP VEHICLE STALLS IMMEDIATELY. WHEN THIS OCCURS THE SHIFTER STICKS IN THE GEAR. THIS DESTROYS THE IGNITION. DEALERSHIP REPLACED THE CABLE TWICE, BUT THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067651April 22, 2004
TIRES:SIDEWALL
TIRE FAILURE, BLOW OUT OF REAR DRIVERS TIRE, VERY NEAR TO ROLLOVER CONDITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064471April 3, 2004
POWER TRAIN:DRIVELINE, UNKNOWN OR OTHER
I HAVE AN 03 WRANGLER, YELLOW THAT HAS THE PAINT CHIPPING OFF IN SEVERAL PLACES. THIS VEHICLE HAS LESS THAN 8K MILES & IS NEVER TAKEN OFF ROAD. THESE ARE ALL INNER CITY MILES. I HAVE BEEN ADVISED BY 2 DIFF DEALERSHIPS THAT THIS IS CAUSED FROM BUGS! THIS SAME JEEP HAS ALSO HAD DRIVELINE PROBLEMS. SO MUCH FOR A HEAVY DUTY OFF ROAD VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061849March 10, 2004
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
I FEEL BRAKE AND GAS PEDAL ARE TOO CLOSE TOGETHER.I APPLY BRAKES BUT MY FOOT SOMETIMES HIT GAS PEDAL AT THE SAME TIME,AND VISE-VERSA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056843February 9, 2004
SEATS:MID/REAR ASSEMBLY
REAR BACK SEAT BENT WITHOUT SIGNIFICANT FORCE OR ABUSE TO SEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052917January 12, 2004
SEAT BELTS
I SAW THIS ARTICLE IN THE PARENTS MAGAZINE FEBRUARY 2004 AND IT SAID THAT THESE SEATBELTS ARE NOT SAFE. THE WEBSITE THEY GAVE WAS UNSAFEBELTS.COM. MY HUSBAND AND I OWN A 2003 JEEP WRANGLER. IT IS EQUIPPED WITH GENERATION 3 SEATBELTS. I AM ASKING THAT A NATIONAL RECALL BE DONE ON THESE SEATBELTS. THEY BECOME UNLATCHED WITH JUST THE SMALL PUSH OF THE BUTTON. BY THIS I MEAN THAT MY CHILDREN AGES 7 AND 5 COULD BUMP THEIR ELBOW AGAINST IT AND IT WILL BECOME UNLATCHED. I AM A LITTLE NERVOUS TO LET MY CHILDREN LET ALONE MYSELF OF MY HUSBAND DRIVE THIS VEHICLE. I WOULD ASK THAT YOU PLEASE ISSUE A RECALL ON THESE SEATBELTS SO THAT WHEN WE DRIVE WE CAN FEEL SAFE AND KNOW THAT OUR SEATBELTS WILL SAVE OUR LIVES LET ALONE THE LIVES OF OTHERS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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