Jeep Wrangler Complaints (2019)

747 consumer complaints on file.

#11172027January 25, 2019
STEERING
LOOSE STEERING, AND WANDERING WITH EXTREME WOBBLING WHEN HITTING ANY VARIATION IN ROAD SURFACES. CERTAINLY HAS AN UNSAFE FEELING AT HIGHWAY SPEEDS. SOMETHING IS NOT RIGHT IN THE DESIGN OF EITHER THE STEERING BOXES AND OR FRONT END SUSPENSION COMPONENTS OF THIS VEHICLE. ALREADY HAD STEERING DAMPER REPLACED WITH NO IMPROVEMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170733January 18, 2019
STEERING
I RECEIVED THE RUBICON ON 12/8/19. LESS THAN 2K PAVEMENT MILES LATER, ON 1/7/19 I EXPERIENCED SEVERE INTERMITTENT POWER STEERING FAILURE. I LEFT WORK AT 6P, 40 DEGREES, NO PRECIPITATION. AFTER DRIVING 1/5 MILE, 10 MPH, I PULLED TO A STOP TO YIELD ON TO A 4 LANE HIGHWAY. AFTER STOPPING BRIEFLY, I PULLED ONTO THE HIGHWAY IN VERY DENSE RUSH HOUR TRAFFIC ONLY TO FIND I HAD NO POWER STEERING. I GOT TWO LANES OVER TO THE TURNING LANE AND PULLED TO A STOP AT THE TRAFFIC LIGHT. THE POWER STEERING CAME BACK ON. WHEN THE LIGHT TURNED GREEN, I TURNED LEFT ONTO THE HIGHLY TRAVELED, EXTREMELY WINDY ROAD. A COUPLE HUNDRED FEET ONTO THAT ROAD, DRIVING 20 MPH, THE POWER STEERING TURNED OFF AGAIN. I PULLED INTO A HOUSING DEVELOPMENT, TURNED THE VEHICLE OFF, WAITED SOME TIME, THEN BACK ON. I TRAVELED THROUGH THE DEVELOPMENT AT 10 MPH AND THE POWER STEERING REMAINED ON. I TURNED BACK ON TO THE MAIN ROAD, A FEW MINUTES LATER THE POWER STEERING AGAIN TURNED OFF. THE POWER STEERING CONTINUED TO TURN OFF AND ON FOR THE NEXT HOUR OF DRIVING 5 MPH TO 50 MPH ON WINDY ROADS THAT WERE FILLED WITH BUMPER TO BUMPER TRAFFIC. THE POWER STEERING TURNED OFF AND ON NO MATTER WHAT SPEED OR WHAT DIRECTION I WAS GOING. I GOT THE VEHICLE TO DIEHL DEALERSHIP THAT EVENING. IT IS NOW 11 DAYS LATER AND THEY HAVE STILL NOT PERFORMED ANY SERVICE ON MY VEHICLE. JEEP HAS NOT ACKNOWLEDGED THE SITUATION TO MY KNOWLEDGE SO DIEHL SERVICE IS JUST GUESSING HOW TO FIX THIS LIFE THREATENING SITUATION. THE JEEP WAS LESS THAN ONE MONTH OLD WHEN THIS HAPPENED. I AM NOW PAYING FOR A 55K VEHICLE THAT I HAVEN'T HAD IN MY POSSESSION FOR ALMOST TWO WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166764January 13, 2019
STEERING, SUSPENSION, WHEELS
IN DECEMBER, ON TWO DIFFERENT OCCASIONS, I EXPERIENCED WHAT I HAVE COME TO FIND OUT IS KNOWN AS THE 'DEATH WOBBLE' IN MY NEW WRANGLER JL. AFTER GOING OVER A SERIES OF SMALL BUMPS ON A HIGHWAY AT 65-70MPH, MY JEEP WENT INTO A VIOLENT SHAKING EPISODE. I ACTUALLY THOUGHT ONE OF THE WHEELS WAS COMING OFF. THE DEALERSHIP SAID THAT THIS COULD BE REPAIRED BY REPLACING THE STABILIZER BAR WITH A HEAVIER DUTY ONE. THEY DID THE REPAIR. ON FRIDAY OF LAST WEEK, I HAD 6 EPISODES OF THE DEATH WOBBLE IN ONE DAY. THE DEALER IS TAKING MY JEEP BACK IN TOMORROW TO LOOK AT IT AGAIN. THIS MIGHT BE THE SCARIEST THING I HAVE EXPERIENCED IN MY 30+ YEARS OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166416January 11, 2019
STEERING
JEEP IS ALMOST IMPOSSIBLE TO DRIVE IN A STRAIGHT LINE. WE ARE AVID JEEP PEOPLE AND TIRE PRESSURE IS CORRECT. JEEP NEEDS CONSTANT STEERING INPUT TO BE DRIVE DOWN THE HIGHWAY OR ANY STRAIGHT SMOOTH ROAD WITHOUT ANY OTHER FORCES ACTING AGAINST. SEEMS LIKE NO MATTER WHAT YOU DO YOU ARE ALWAYS CORRECTING TO TRY TO DRIVE DOWN THE RAOD STRAIGHT. THERE IS ABOUT 2" PLUS YOU CAN TURN THE WHEEL BACK AND FORTH AND NOTHING HAPPENS ON THE ROAD OR WHEELS ACTUALLY TURNING AT ALL. THIS IS DANGEROUS AND NEEDS TO BE FIXED. I TOOK IT TO THE DEALER AND THEY FOUND NOTHING WRONG BUT I DISAGREE WITH THIS. WE HAVE A 2016 WRANGLER LIFTED WITH BIG TIRES AND IT DRIVES STRAIGHT A'S AN ARROW JUST LIKE OUR BRAND NEW VOLVO. JEEP ONLY HAS 2800MI. !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164062December 30, 2018
STEERING
CAR AS A VERY OBVIOUS STEERING PLAY, MORE OBVIOUS AT SPEED ABOVE 40MPH. THE JEEP IS HARD TO KEEP ON LANE IN NORMAL HIGHWAY DRIVING AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161201December 13, 2018
STEERING, SUSPENSION
VEHICLE HAS BEEN AT DEALER SINCE OCTOBER WITH WHAT I HAVE FOUND BY RESEARCH TO BE CALLED A "DEATH WOBBLE" THE VEHICLE SHAKES UNCONTROLLABLE AROUND CORNER AND OVER BUMPS AND CANNOT BE DRIVEN. I HAVE CONTACTED JEEP CUSTOMER SERVICE SEVERAL TIMES PER WEEK SINCE THIS HAS STARTED WITH ZERO RESOLUTION. I ATTACHED SERVICE RECORDS OF WHAT THEY HAVE TRIED TO FIX AND HASNT WORKED. I NEED HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156013December 4, 2018
STEERING
JEEP WANDERS BACK AND FORTH BETWEEN LANES. THE AMOUNT OF EFFORT TO KEEP IT STRAIGHT IS EXHAUSTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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