Jeep Wrangler Complaints (2021)

963 consumer complaints on file.

#11529442June 28, 2023
POWER TRAIN, ENGINE
CLUTCH PRESSURE PLATE DISINTERGRATED CAUSING VEHICLE TO CATCH FIRE AND BURN COMPLETELY TO THE GROUND.. WHEN CLUTCH PRESSURE PLATE FAILED, ENGINE SHUT OFF, LUCKILY I WAS ABLE TO COAST TO A STOP IN AN UNPOPULATED AREA... NO WARNING LAMPS CAME ON UNTIL THE CATASTROPHIC FAILURE, MESSAGE SIMPLY SAID "CLUTCH"...
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11529434June 28, 2023
SUSPENSION
The vehicle has been in repair 4 occasions for shaking and hard vibration over 55 MPH. They have replaced the steering damper and track bar, condition still exists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527275June 15, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 25 MPH, the vehicle stalled. The contact stated that the power steering and braking functionality were inoperable. The contact stated that the vehicle had stalled at an intersection. The contact attempted several times to restart the vehicle however, the vehicle failed to restart. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the high-pressure fuel pump had failed and needed to be replaced. The mechanic informed the contact that the VIN was included in NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and referred the contact to a dealer. The contact called the dealer and was informed that the fuel pump was on a national backorder. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 31,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526323June 10, 2023
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Dates of problem may 18 and June 9 The Jeep has engine light on the throttle control light is on I was driving on a highway and the vehicle completely went into limp mode would not go above 33 mph and almost caused an accident since the Jeep went into limp mode brought it to dealership they said the fixed it then a 2weeks later it happens again this time with my son in the car going 60 mph it does same exact thing this vehicle is a safety hazard for me and now I’m afraid to drive it at all having to pay for towing and it’s a leased vehicle just dosnt make sense to me what’s the lemon law on this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526044June 8, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
While driving the vehicle will just go crazy all lights come and things stop working throttle control, etc. it’s hard to control the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525817June 7, 2023
STEERING, SUSPENSION, UNKNOWN OR OTHER
On multiple occasions when driving at speeds over ~50 MPH, and hitting a bump or hole in the road (highways), a terrifying wobble occurs in the steering wheel. It is shaking so violently that it also feels as though the suspension, steering, and maybe other components are compromised. I am concerned that this is an issue that could lead to severe accident / injury / fatality. I am able to regain control of the vehicle after slowing and pulling off the road. I’m fortunate enough that these incidents have thus far happened during times of low traffic where I’ve been able to pull to the shoulder and regain control. I’m very concerned that it could happen when that’s not feasible or that the vehicle could lose control altogether at highway speed. I’m also incredibly concerned that Jeep dealers in my area weren’t able to accept my vehicle for weeks and wouldn’t offer any options for loaner / rental support. It feels to me like Jeep is accepting the risk that serious injury / accident / fatality could occur vs prioritizing consumer safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525718June 6, 2023
SUSPENSION
When driving on an uneven or bumpy highway my stock Jeep wrangler experiences the infamous “death wobble”. It has done this several times when going 40 or over and hitting small bumps or uneven pavement. Slowing down to around 20 or 25 resolves the issue. This is extremely scary when it occurred on a highway going 70 mph per the speed limit and having to slow down to a slow speed (which creates another safety hazard) to resolve it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525501June 5, 2023
UNKNOWN OR OTHER
The Air Conditioner in my 2021 Jeep Wrangler with 15K miles caused two anaphylactic reactions to mold. On Wednesday May 31, 2023, immediately upon starting the Jeep engine and the AC fan starting I had a severe allergic reaction while driving that resulted in me having to pull over and administer my EPI pen and use my inhaler. At the time my soft top was off as were the windows and doors. On Sunday, June 1st, the next time I got into my Jeep to drive the same thing happened. This time the doors/windows and soft top were attached. The the only constant variables to the allergic reactions were my Jeep and running the air conditioning. Today ran my Jeep engine in my driveway (it is currently 83 degrees in St. Louis) and ran the air conditioner for 30 minutes and there was NO fluid under the Jeep from condensation from the AC running. I believe the AC condensate line is clogged, and that there is mold on the AC evaporator, both causing my entire AC system and entire vehicle to be contaminated with mold causing both my anaphylactic reactions. The mold allergy is life threatening to me. The mold is also life threatening to the general public if I am driving and unable to maintain control of the vehicle due to anaphylaxis caused by the mold in the vehicle and AC system. The risk I would need to assume, if I choose to drive the Jeep again is unacceptable - and I will not take that risk. Additionally, I will not cause or assume liability for any harm caused to the public that results from an anaphylactic reaction of increasing severity to mold while driving the Jeep, which would likely temporarily incapacitate me and render me unable to control the Jeep. I will not drive my Jeep until both issues have been repaired and the Jeep has had a mold inspection and appropriate mold remediation. The Jeep dealership cannot service the Jeep for over 30 days rendering me without a car.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11525293June 4, 2023
SUSPENSION, STEERING, UNKNOWN OR OTHER
When driving over 50mph or above at highway speeds. When vehicle hits uneven or rough roadway. Violent shaking happens immediately Jeep websites call it the Death Wobble where, everything shakes really bad and is very stressful and scary. When the vehicle slows down to under 30mph the violent shaking stops. We brought the vehicle to the Cocoa Fl, Boniface Hiers Chrysler and Jeep dealership to have repaired. They made some adjustments the problem stopped for about 8 months. It has started doing the Death Wobble again. Have to take the vehicle back in to the dealership again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525277June 4, 2023
FUEL/PROPULSION SYSTEM
Power to my vehicle ceased abruptly. Now, my vehicle will not turn all the way on. The dashboard will illuminate but the engine will not start. This is due to Jeep's outstanding recall of a high pressure fuel pump. That recall has been listed with the NHTSA for over six months with no ETA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525239June 4, 2023
STEERING, SUSPENSION, WHEELS
- The front suspension, steering and tires are available for inspection. - A safety risk occurred immediately as I crossed an uneven transition from asphalt to concrete at the beginning of a bridge. The steering wheel/front end/vehicle began to shake violently at highway speed and maintaining control became difficult. I was unable to keep the vehicle in my lane. I immediately decelerated and with a semi on my rear, was eventually able to slow enough to use one hand to engage emergency flashers. The shaking stopped at about 35 mph. I've since learned this is referred to as a 'death wobble'. - Appointment made for dealership inspection on June 6, 2023. - There were no messages, symptoms or warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524815June 1, 2023
ENGINE, FUEL/PROPULSION SYSTEM
While driving approximately 15 mph the engine cut out and the engine light came on. I was able to pull over and the engine would not start. My personal obd scanner states it is the high pressure fuel pump. I had to be towed by AAA from Moab UT to grand junction Colorado Jeep Chrysler dealership 5/25/2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524623May 31, 2023
STEERING
Car began death wobble a little over 15,000 miles. Bumps at greater than 45 mph would result in this. Car would have to be stopped on highways to reset. Steering dampener exchanged by dealer, and issue was deemed fixed. Issue continues as car shakes over 65mph and pulls hard to the right. Car was taken in a second time, alignment was paid for out of customer pocket due to being categorized as wear and tear. Dealer says issue fixed. Immediately upon driving, issue is not fixed and car continues to shake violently over 65mph and pull hard to the right. Car taken in a third time. Now issue is inner wall of company chosen tires. Apparently it is too weak over time to support vehicle frame. At the beginning of this issue the car was one year old. Jeep refusing to cover tire replacement as stated it is a wear and tear issue. Even though it began at 15000 miles and is due to poor quality control on part of Jeep. Issue not with Bridgestone tire itself. Issue with tire specs not being able to withstand Wrangler frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524592May 31, 2023
STEERING, SUSPENSION
My 2021 Jeep Wrangler shakes uncontrollably if I hit any small bump at higher speed. It’s vibrates the entire vehicle making it impossible to steer or control. It only stops when I come to a complete stop. This is a safety issue and dangerous to drive. The vehicle has been inspected by a service department to replace steering damper, but have read this only temporary fixes the issue. There needs to be a recall for this vehicle even for models as new as 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524508May 30, 2023
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 30 MPH, the braking system failed to operate as designed with the anti-lock braking system (ABS) and electronic stability control (ESC) warning lights illuminated. Due to the failure, the vehicle was towed to the dealer where two attempts were made to replace the ABS; however, the failure persisted after the repair. The manufacturer was informed about the failure and acknowledged that the failure was a known issue with the model vehicle; however, there was no fix for the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524502May 30, 2023
UNKNOWN OR OTHER
RECALL unable to be remedied by Manufacturer despite numerous attempts at two different dealers. Concerned for my safety as well as the safety of my family and elderly parent I care for. "Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle crash without prior warning."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524242May 28, 2023
FUEL/PROPULSION SYSTEM, ENGINE
This recall is potentially life threatening. It has been months & the dealer is still saying there is no fix. I believe they are not giving it the proper attention because this recall affects only Diesel engines & there were not many diesel jeep models purchased compared to traditional gas engine jeeps. I own 2. Both are affected & I feel unsafe. Please see that they remedy this problem asap before an accident occurs due to this problem. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524149May 27, 2023
UNKNOWN OR OTHER
Manufacturer recall. Solution not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523459May 23, 2023
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
After picking up the jeep from the dealership (brand new), we drove to mass from NY. On the second day of ownership, we drove car to store. When i returned to the car to drive home, it would not start and just said charging error with many warning lights. Car had to be towed to the nearest jeep dealer. Car only had 200 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523455May 23, 2023
STEERING, SUSPENSION
While driving on the highway the car started to shake violently as if one of the wheels was about to fall off. Pulled over to call jeep service and they said it was most likely a faulty steering dampner and that this has been a major issue for many new wranglers. So much so that parts were on back order at most dealerships. Only way to get expediated was to call Jeep Cares and plead my case. Advice was to drive below 50MPH until they could locate a new part and replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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