Jeep Wrangler Complaints (2014)

658 consumer complaints on file.

#10595267May 31, 2014
ENGINE
HAD OIL CHANGED BY DEALERSHIP AND BEGAN TO SMELL A BURNED OIL SMELL. THOUGHT MAYBE OIL DRIPPED ON ENGINE DURING OIL CHANGE. THEN NOTICED SMALL OIL PUDDLE UNDER JEEP IN PARKING SPOT AND OIL ON UNDERSIDE OF JEEP. TOOK IN FOR SERVICE AND DEALER STATED SAW OIL BUT NO IDEA WHERE IT'S COMING FROM, WASHED DOWN ENGINE TOLD TO WATCH FOR OIL. OIL LEAK CONTINUES TO WORSEN AND CALL FOR APPOINTMENT WHICH IS 2 WEEKS OUT BECAUSE LOANER IS NEEDED. OIL DOWN 1/2 QUART FROM LEAKING. COME HOME TONIGHT AND LARGE OIL PUDDLE UNDER JEEP. LIFT HOOD AND TAKE OFF ENGINE COVER AND A LARGE POOL OF OIL ON TOP OF ENGINE RIGHT NEXT TO OIL FILTER HOUSING. DO SOME RESEARCH ON WEB AND IT APPEARS THAT CRACKED OIL FILTER HOUSINGS ARE AN ISSUE ON THE 2014 WRANGLERS. CALL DEALERSHIP AND THEY ARE UNABLE TO MOVE UP APPOINTMENT BECAUSE NO LOANERS ARE AVAILABLE. TELL ME TO KEEP DRIVING AND JUST TOPPING OFF OIL EVERY DAY EVEN THO MY NEW WRANGLER IS NOW COVERED IN MOTOR OIL ON THE WHOLE UNDERSIDE. HERE ARE PICS OF THE ISSUE AND INFORMATION ON THE PROBLEM. HTTP://WWW.WRANGLERFORUM.COM/F274/2014-CRACKED-OIL-COOLER-HOUSINGS-LOOKS-LIKE-A-SERIOUS-ISSUE-698297-4.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593343May 22, 2014
ENGINE, POWER TRAIN
OIL NOTED DRIPPING FROM THE TRANSMISSION CASE SEAM ONTO THE EXHAUST CROSSOVER PIPE. PROBABLY DID NOT CATCH FIRE DUE TO THE COLD (11F) WINTER TEMPERATURES. OIL LEAK WAS FOUND TO BE CAUSED BY DEFECTIVE REAR MAIN SEAL. PREVIOUS OIL CHANGE (THE FIRST ONE FOR THIS VEHICLE) PERFORMED PROFESSIONALLY. OIL REPLENISHED WAS "5.90 QUARTS" IN A NOMINAL 6 QUART SYSTEM. VEHICLE: 2014 JEEP WRANGLER UNLIMITED JKU, 3.6L "PENTASTAR" ENGINE, 6 SPEED MANUAL TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593228May 21, 2014
ELECTRONIC STABILITY CONTROL (ESC)
I WAS TRAVELING ON FREEWAY 880 SOUTH IN MILPITAS, CALIFORNIA ON MONDAY, MAY 5TH AT APPROX 8PM. THE WEATHER WAS CLEAR AND DRY AND TRAFFIC WAS LIGHT THIS EVENING. I WAS TRAVELING TO CUPERTINO SO I WAS MAKING MY WAY ONTO THE 237 FREEWAY, I WAS CURRENTLY ON THE 237 RAMP, MIDWAY THRU RAMP ONTO 237 AT EXACTLY 65 MPH WHEN THE TRACTION CONTROL FAILURE LIGHT FLASHED ON AND THE VEHICLE LOST ALL POWER WHILE TRAVELING ON FREEWAY VEHICLE QUICKLY WENT FROM 65 TO 50MPH WHILE LIGHT WAS FLASHING. I WAS COMPLETELY SURPRISED AND LOOKED AT MY DASH AND IMMEDIATELY TOOK MY FOOT OFF THE ACCELERATOR PEDAL IN RESPONSE, THE LIGHT WENT OUT IMMEDIATELY AND I REAPPLIED THROTTLE PEDAL AND THROTTLE RESPONSE WAS NORMAL. THIS IS THE 3RD TIME TRACTION CONTROL LIGHT HAS COME ON MY VEHICLE IMPROPERLY ON MY VEHICLE IN 3,807 MILES OF DRIVING. I HAVE TAKEN TO DEALER 4 TIMES NOW FOR REPAIR AND THEY ARE UNABLE TO DUPLICATE AND UNABLE TO REPAIR CONDITION. JEEP REFUSES TO TAKE VEHICLE BACK BUT ALLOWS VEHICLE TO BE OUT IN THE HANDS OF THE CONSUMER WHILE I HAVE TO PERFORM A LEMON LAW COMPLAINT. MARK MY WORDS NHTSA AND CHRYSLER CORPORATION, THIS VEHICLE WILL CAUSE AN ACCIDENT AND CHRYSLER WILL BE RESPONSIBLE BECAUSE THEY WERE ADVISED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588442May 14, 2014
ENGINE
STOPPED AT A TRAFFIC LIGHT WHEN NOTICING A LIGHT GRAY SMOKE AROUND THE VEHICLE. CONTINUED FROM THE STOP LIGHT WHEN THE SMOKE STARTED TO GET MORE DARKER AND BLACK. REALIZED THE SMOKE WAS COMING FROM THE VEHICLE AND I DROVE TO SIDE OF THE ROAD. OPEN THE DRIVER SIDE OF THE VEHICLE AND SMOKE WERE COMING FROM THE FRONT OF THE VEHICLE AND FROM UNDER THE VEHICLE. I THEN TURNED THE IGNITION KEY OFF AND EXIT THE VEHICLE. WHEN GETTING ACROSS THE ROAD FROM THE VEHICLE I TURNED AND SAW FIRE COMING FROM THE VEHICLE. THIS STATEMENT WAS MADE BY THE DRIVER OF THE VEHICLE (THE WIFE OF THE OWNER OF THE VEHICLE). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10588179May 13, 2014
ENGINE
2014 JEEP WRANGLER 3.6L ENGINE. MAJOR OIL LEAK FROM CRACKED OIL COOLER HOUSING, WHICH IS ON TOP OF THE ENGINE. IF NOT NOTICED, THIS COULD RESULT IN THE ENGINE SEIZING, OR CATCHING ON FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585156April 27, 2014
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
TRANSITION & ENGINE COOLANT TEMP IMMEDIATELY ROSE TO ALARM STATUS (300 DEGREES) IN FIRST EVER LIGHT DUTY 4 WD APPLICATION. OFF ROAD 4WD CONDITIONS AND TERRAIN CONSISTED OF A 5% GRADE IN LOW CUT HAY FIELD. ALARM INDICATED IMMEDIATE CORRECTIVE ACTION WAS NECESSARY. VEHICLE TEMPERATURE GAUGES WERE RISING FROM NORMAL TOLERANCES TO ALARM STATUS IN TWO MINUTES. CORRECTIVE ACTION INCLUDED CUTTING ENGINE TO COOL. CORRECTIVE ACTION ALSO REQUIRED BLOWER AND HEATER ON HIGHEST SETTINGS TO COOL BLOCK AND MAINTAIN OPERABLE DRIVING CONDITION TEMPERATURES. ENGAGING IN THE SLIGHTEST LOAD WHILE 4 WHEEL DRIVE TRAIN WAS ENGAGED (OFF ROAD) IMMEDIATELY REPLICATED SEVERE OVERHEATING CONDITION OF BOTH TRANNY AND BLOCK COOLANT. VEHICLE WAS OPERABLE AT NORMAL OPERATING TEMPERATURES AT HIGH SPEEDS IN TWO WHEEL DRIVE WHILE ON PAVEMENT ONLY. VEHICLE IS A 2014 JEEP SAHARA UNLIMITED WRANGLER WITH "V" 6 CYL MOTOR AUTOMATIC TRANSMISSION WITH 2,900 MILES ON ODOMETER (VEHICLE IS BRAND NEW PURCHASED IN MARCH 2014 - DATE OF THIS REPORT IS APRIL 2014). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583624April 19, 2014
SERVICE BRAKES
WENT TO STOP AT LIGHT, HIT THE BRAKE IT WAS HARD AND DID NOT ENGAGE, I STOPPED BECAUSE I HIT THE CAR IN FRONT OF ME. BRAKES NEVER ENGAGED, PULLED THE EMERGENCY BRAKE BEFORE EXITING THE VEHICLE TO CHECK ON THE PEOPLE IN THE CAR IN FRONT OF ME AND THE BRAKES SEEMED TO LET OUT AIR AND RELAX. THE BRAKES FELT NORMAL AT THAT POINT. POST ACCIDENT POLICE ESCORTED BE TO DEALERSHIP TO MAKE SURE THAT BRAKES CONTINUED TO WORK. DEALERSHIP CLAIMED NOTHING WRONG, SPOKE TO NEUTRAL MECHANICS AND THEY ALL STATED THAT IT WAS A PROBLEM THAT WOULD OCCUR AGAIN AND THAT THE BRAKES WOULD SEEM FINE IN THE MEANTIME. EXPLAINED THIS TO JEEP AND THEY SAID BRAKES WERE FINE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10579644April 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. THE CONTACT STATED THAT THE HORN WOULD NOT WORK AND THE ALARM WOULD RANDOMLY ACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THAT THERE WAS A STATIC ELECTRICITY PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569422March 14, 2014
UNKNOWN OR OTHER
COMPLIANT ABOUT NOT FIXING RECALL WITHIN REASONABLE TIME. RECEIVED RECALL NOTICE IN JANUARY AND HAVE BEEN TOLD THAT PARTS ARE NOT AVAILABLE. I WAS TOLD BY BOTH THE DEALERSHIP AND CHRYSLER GROUP RECALL ASSISTANCE CENTER THAT WHEN PARTS ARE AVAILABLE, THEY ONLY RECEIVE/SHIP ONE PART TO EACH DEALERSHIP. CURRENT WAIT TIME ACCORDING TO DEALERSHIP BASED ON THE WAITING LIST IS OVER 6 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567776March 7, 2014
ENGINE
IN JANUARY 2014 I PURCHASED A BRAND NEW 2014 JEEP WRANGLER AT RIVER OAKS CHRYSLER JEEP IN HOUSTON, TX AND AROUND MARCH 1ST I NOTICED OIL LEAKING FROM MY VEHICLE. I WAS UNSURE IT WAS MY VEHICLE BECAUSE I ASSUMED IT WAS A NEW VEHICLE THAT THERE IS NOT WAY IT COULD BE MY JEEP. ON MARCH 5TH 2014 I HAD A LOT OF OIL SPILL OUT OF MY VEHICLE. I TOOK THE JEEP INTO THE DEALERSHIP ON MARCH 6TH AND THEY NOTICED THE SPILLING OF OIL. I DROPPED OF MY JEEP WITH THEM AND THEY SAID THEY FIXED IT. THEY SAID THAT MY OIL COOLER WAS LEAKING. AND THEY REPLACED THE OIL COOLER. COME TO FIND OUT THIS IS A MAJOR FIRE HAZARD. A BRAND NEW CAR AND THE OIL COOLER FAILS. THEY WERE REALLY VAGUE AS TO WHY THIS HAPPENED AND BRUSHED ME OFF TELLING ME "ITS FIXED, DON'T WORRY ABOUT IT". I DON'T FEEL COMFORTABLE NOW DRIVING MY JEEP AND I AM CONCERNED IF THIS IS A LEMON CAR. I SPOKE TO SEVERAL MANAGERS OVER AT RIVER OAKS CHRYSLER JEEP AND THEY SEEMED TO BRUSH ME OFF AND WOULD TELL ME "YOU ARE GETTING MAD OVER A CAR; ONE OF OUR SALES JUST FOUND OUT HE HAS CANCER". THIS WAS VERY UNFAIR AND I AM NOT HAPPY WITH WHAT I PURCHASED. PLEASE HELP. *TR ....UPDATED 08/20/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566622March 1, 2014
SEATS
THIS COMPLAINT IS NOT RELATED TO AN ACCIDENT, BUT TO A POTENTIALLY SERIOUS DESIGN FLAW. THE US VERSION OF THE 4-DOOR, 5 SEATER JEEP DOES NOT HAVE A HEAD RESTRAINT IN THE CENTER REAR SEAT. DOES THIS REALLY COMPLY WITH ALL NHTSA REQUIREMENTS? HOW CAN A CAR COMPANY IN 2014 CALL THE CAR A 5-SEATER BUT ONLY HAVE 4 HEAD RESTRAINTS? THE UK VERSION OF THE SAME CAR HAS 3 HEAD RESTRAINTS IN THE REAR SEAT SO IT IS POSSIBLE. THIS IS INCREDIBLY UNSAFE AND I CAN'T BELIEVE IT MEETS THE GUIDELINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563499February 8, 2014
TRACTION CONTROL SYSTEM, ENGINE AND ENGINE COOLING
I ALREADY BROUGHT IT TO THE DEALER ONCE AND THEY SAID NOTHING WRONG AND NOTHING RECORDED. WHAT HAPPENED, DRIVING DOWN THE ROAD AND EVERY WARNING LIGHT CAME ON FLASHING THEN STOPS. THE TRACTION CONTROL LIGHT STAYED ON. THE SECOND TIME THEY ALL LIT UP WHEN I STOPPED THE JEEP DIDN'T START, EVERYTHING HAD POWER JUST DIDN'T START AND WHEN I TOOK THE KEY OUT THE INSTRUMENT PANEL SAID KEY STILL IN THE IGNITION. AFTER ABOUT 20 MINUTES THE JEEP STARTED AND THE ENGINE CHECK LIGHT WAS ON. TOOK IT IN TO DEALER AND THEY SAID NOTHING WRONG BRING IT IN WHEN IT HAPPENS AGAIN. AND IT HAPPENED AGAIN AS I DESCRIBED ABOVE. FOUND ON ANOTHER FORUM THAT THEY HAD TO GET THE SENSOR REPLACED. ANYONE ELSE HAVE THIS PROBLEM AND IF SO WHAT DID YOU FIND OUT TO CORRECT THE ISSUE. I AM BRINGING IT BACK TO THE DEALER MONDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561708January 27, 2014
ENGINE
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE MALFUNCTION ENGINE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO PERFORMED A DIAGNOSTIC TEST THAT DETERMINED THAT THE STAR CASE SOFTWARE WAS DEFECTIVE. THE STAR CASE SOFTWARE WAS NOT AVAILABLE TO REMEDY THE VEHICLE. THE DEALER STATED THAT THE SOFTWARE WOULD NOT BECOME AVAILABLE UNTIL JUNE 2014. THE FAILURE MILEAGE WAS 727. . ..UPDATED 03-12-14 *BF THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 03/20/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560816January 21, 2014
FUEL/PROPULSION SYSTEM
EVERYTIME I FILL UP THE TANK OF MY 2014 JEEP WRANGLER IT SPURTS OUT GAS AND OVERFLOWS SPILLING GAS ALL OVER MYSELF AND THE GROUND, WHICH CAUSES SAFETY AND BIOENVIRONMENTAL HAZARDS. I HAVE TRIED GAS PUMPS AT NUMEROUS OTHER GAS STATIONS AND I GET THE SAME RESULTS EVERYTIME. WANTING TO INVESTIGATE THE ISSUE BEHIND WHY THIS IS HAPPENING I WENT ONLINE AND FOUND MULTIPLE OTHER CASES WITH OTHER MOPAR CUSTOMERS. SOME PEOPLE HAVE HAD THE ISSUE FIXED BY HAVING THE GAS TANK REPLACED, BUT IN SOME CASES THE ISSUE RETURNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557929December 31, 2013
ENGINE AND ENGINE COOLING, POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
THE CEL (CHECK ENGINE LIGHT) OR MIL HAS BEEN TURNED THREE TIMES (DTC CODE P2099). THE DEALER HAS NOT FOUND THE PROBLEM, THE DEALER REVIEW THE VEHICLE AND ALL IS OK. THE DEALER CHANGES THE PCM (POWERTRAIN CONTROL MODULE), BUT THE PROBLEM CONTINUES, THE CEL (CHECK ENGINE LIGHT) LIGHT HAS BECOME A TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557943December 31, 2013
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER HAD EXECEEDED A REASONABLE TIME FOR THE REPAIR. THE DEALER ADVISED THAT THEY ONLY RECEIVED ONE PART PER MONTH AND THE PART RECEIVED FOR THE MONTH HAD BEEN USED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554854December 4, 2013
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
WHILE DRIVING AT HIGHWAY SPEEDS 65 MPH THE HOOD BOUNCED UP AND HIT THE SECONDARY LATCH WHEN ON COMING TRAFFIC PASSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552954November 19, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE HOOD LATCH BECAME UNSECURED, CAUSING THE HOOD TO LIFT AND BOUNCE WHILE THE VEHICLE WAS IN MOTION. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE LATCHES WERE REPLACED BUT THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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