Jeep Wrangler Complaints (2010)

686 consumer complaints on file.

#10375030January 6, 2011
FUEL SYSTEM, GASOLINE
MY 2010 JEEP WRANGLER UNLIMITED RUBICON STOCK GAS TANK OVERFILLS AT THE PUMP! YOU SET THE PUMP HANDLE TO STAY UNTIL IT IS SWITCHED OFF, AND WHEN IT SWITCHES OFF A GOOD AMOUNT OF GAS POURS OUT OF THE CAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373258December 29, 2010
ELECTRICAL SYSTEM:HORN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372516December 27, 2010
ELECTRICAL SYSTEM
I HAVE A 2010 SPORT WRANGLER UNLIMITED 4DR, AT APPROX 3800 MILES THE CAR WENT DEAD ON THE HIGHWAY AT APPROX 60MPH. ALL THE INDICATOR LIGHTS CAME ON AND THE STEERING AND BRAKES WERE HARD TO CONTROL. MOMENTARILY THE CAR RESUMED AND WENT BACK TO DEALER. HAVE MAINTENANCE SLIPS AND INITIAL COMPLAINT. SAME INCIDENT HAPPENED AT APPROX 4700 MILES WENT BACK TO SAME DEALER. CHECKED ONLINE WITH CHRYSLER ALTHOUGH THE FIRST TIME THEY REPLACED THE IGNITION COIL. IT HASN'T BEEN RESOLVED AND I DON'T BELIEVE IT WILL BE RESOLVED AT THE DEALER LEVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371788December 20, 2010
POWER TRAIN:MANUAL TRANSMISSION
I PURCHASED A 2010 JEEP RUBICON IN NOV 2009, RETURNED TO THE DEALER WITHIN 60 DAYS AND STATED TO THE DEALER THAT FIRST AND SECOND GEARS HAD CONTINUALLY "POPPED OUT" WHILE ATTEMPTING TO MOVE FROM A STAND STILL. I WAS TOLD THAT THE PROBLEM COULD NOT BE REPRODUCED AND THAT I "NEED TO BE MORE CAREFUL IN MY SHIFTING". I HAVE HAD MANUAL TRANSMISSIONS IN ALL MY CARS SINCE I WAS 16. I KNOW HOW TO DRIVE THEM, I HAVE ALSO HAD TWO PREVIOUS JEEP WRANGLERS AND BOTH WERE MANUALS WITH ABSOLUTELY NO "POPPING" ISSUES. I HAVE TAKEN THIS ISSUE UP WITH THE DEALERSHIP FOR A SECOND TIME AND WAS TOLD THE SAME THING AGAIN. TOMORROW IT IS GOING IN FOR THE THIRD TIME FOR THIS ISSUE. THIS "POPPING" OCCURS ON AVERAGE OF ABOUT 4/5 TIMES A WEEK. I HAVE BEEN CAUGHT IN INTERSECTIONS, ON RAMPS, UP HILLS, (VERY SCARY IF SOMEONE IS BEHIND YOU) AND NUMEROUS OTHER SITUATIONS WHERE SAFETY HAS BEEN JEOPARDIZED AND A SERIOUS ACCIDENT NARROWLY AVOIDED. MY WIFE ALSO DRIVES THIS VEHICLE AND HAD TO SEE A DOCTOR FOR A HYPER EXTENDED FINGER WHEN THE SHIFTER KICKED BACK AND CAUGHT HER UN AWARE. THIS NEEDS TO BE FIXED, RECALLED, SOMETHING. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10371836December 20, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2010 JEEP WRANGLER LIMITED. WHILE DRIVING APPROXIMATELY 45 MPH THE CONTACT SMELLED SMOKE IN THE VEHICLE, PULLED INTO A DRIVEWAY AND STEPPED OUT OF THE VEHICLE. THE CONTACT STATED THAT SMOKE WAS COMING FROM THE ENGINE AND CALLED THE FIRE DEPARTMENT. A POLICE OFFICER ARRIVED BUT DID NOT FILE A REPORT. THE FIRE DEPARTMENT ALSO DID NOT FILE A REPORT. THE VEHICLE WAS DESTROYED. SHE CALLED THE MANUFACTURER AND THEY PERFORMED AN INVESTIGATION AND DENIED THE CLAIM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10368371November 30, 2010
FUEL SYSTEM, GASOLINE
GASOLINE OVERFLOWS WHILE REFUELING THE VEHICLE. IT HAPPENS ABOUT 50% OF THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368252November 29, 2010
FUEL SYSTEM, GASOLINE
WAS REFUELING 2008 JEEP WRANGLER UNLIMITED AT A LOCAL HESS STATION AND JUST AS THE TANK WAS REACHING CAPACITY AND THE AUTOMATIC SHUTOFF ON THE NOZZLE ENGAGED, FUEL SPRAYED OUT OF THE TANK. GASOLINE SPRAYED ON MYSELF, THE CAR AND THE GROUND. ABOUT 500 ML OF GASOLINE WAS SPILLED. THIS WAS THE FIRST TIME I HAVE REFUELED THE VEHICLE SINCE PURCHASING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365839November 15, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 JEEP WRANGLER. THE CONTACT WAS ACCELERATING FROM A STOP WHEN THE VEHICLE STALLED WITHOUT WARNING. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE FAILURE RECURRED INTERMITTENTLY ONLY WHEN THE CONTACT WAS ACCELERATING FROM A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 12,000. UPDATED 03/02/11 *BF UPDATED 11/22/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363030October 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
2010 JEEP JK WRANGLER TRANSMISSION OIL OVERHEATS WHEN VEHICLE IS ENGAGED IN 4WD. THIS COULD CAUSE TRANSMISSION FAILURE, PARTICULARLY ON MOUNTAINOUS TERRAIN WHERE THE POSSIBILITY OF A FATALITY COULD OCCUR. CHRYSLER HAS ISSUED A RECALL NOTING THAT THIS CONDITION COULD OCCUR. THE "FIX" IS AN AUDIBLE CHIME IN ADDITION TO THE WARNING LIGHT ON THE INSTRUMENT PANEL INSTEAD OF ADDRESSING THE ROOT OF THE PROBLEM SUCH AS THE ADDITION OF A LARGER OIL COOLER, OIL PAN WITH LARGER CAPACITY TO KEEP OIL COOLER, OR SOME OTHER REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360804October 16, 2010
FUEL SYSTEM, GASOLINE
OVERFLOWING GAS TANK ON 2010 JEEP WRANGLER, WHEN FILLING TANK IT OVERFLOWS AND SPILLS TO GROUND AND PERSON FILLING TANK AND ONTO JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360728October 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION OIL IS OVERHEATING WHILE CLIMBING STEEP GRADES AT HIGHWAY SPEED AND ALSO WHEN DRIVING OFF ROAD AND UP HILLS AT SLOW SPEED. HAD TO PULL OVER TO THE SHOULDER OF HIGHWAY CREATING HAZARD. AFTER RESEARCHING THIS PROBLEM I HAVE FOUND THAT MANY CHRYSLER JEEP WRANGLER JK MODELS HAVE NOTED THIS PROBLEM. MANY HAVE REPORTED THAT TRANSMISSION CAN START FIRE. PROBLEM CAN BE FIXED WITH EXTERNAL TRANSMISSION COOLER BUT MAY VOID WARRANTY. I HAVE JUST PURCHASED THIS VEHICLE ONLY TWO MONTHS AGO AND SINCE FOUND ALL THIS OUT. CHRYSLER HAS APPARENTLY ADDED A "HOT OIL" LIGHT AS RESOLUTION BUT THIS SEEMS INEFFECTIVE AND DOES NOT ACTUALLY CORRECT THE PROBLEM. SEEKING GUIDANCE AND RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360123October 12, 2010
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TL*THE CONTACT OWNS A 2010 JEEP WRANGLER. WHILE ATTEMPTING TO USE THE NAVIGATION SYSTEM, THE CONTACT NOTICED MAJOR HIGHWAYS AND OLD PUBLIC BUILDINGS DID NOT APPEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE FAILURE WAS COMMON. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS APPROXIMATELY 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358879October 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
A 2010 JEEP WRANGLER RUBICON CAUGHT ON FIRE ONLY 10,000 MILES. WE WERE RIDING DOWN THE ROAD AND THE ENGINE LOST POWER AND THE RPM'S WENT TO ZERO. THERE WAS NO CHECK ENGINES LIGHTS ON AND ALL THE GAUGES WERE FINE. WE PULLED OVER TO THE SIDE AND NOTICED THE SMOKE COMING FROM UNDER THE JEEP AND UNDER THE HOOD. THE FIRE DEPARTMENT SAID THEY THOUGHT IT WAS CAUSED BY A OVER HEATED TRANSMISSION AND MAYBE BACK THE FLUID UP TO THE EXHAUST WHICH IGNITED IT. THEY WERE NOT COMPLETELY SURE BECAUSE THE ENGINE WAS MELTED SO BADLY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10357991September 28, 2010
POWER TRAIN:MANUAL TRANSMISSION
LET ME BEGIN BY SAYING THAT MY HUSBAND AND I HAVE DRIVEN MANUAL TRANSMISSIONS FOR YEARS AND HAVE NEVER HAD ANY ISSUES ARISE SUCH AS THESE. WE HAVE A 6 MONTH OLD, 2010, JEEP WRANGLER, 2-DOOR, MANUAL TRANSMISSION. IMMEDIATELY AFTER PURCHASING THE VEHICLE, THE CLUTCH BEGAN POPPING OUT OF FIRST AND SECOND GEAR. LAST MONDAY, SEPT. 20TH, WE HAD A CHRYSLER DEALER LOOK AT THE ISSUE AND THE TECHNICIAN TOOK APART THE TRANSMISSION AND REPLACED A SNYCHRONIZER. ONCE WE TOOK THE VEHICLE HOME, WE IMMEDIATELY BEGAN TO HAVE FURTHER PROBLEMS. NOW, THE VEHICLE OFTEN STICKS IN GEAR AND WE OFTEN CAN'T GET IT INTO THE NEXT HIGHEST GEAR OR DOWNSHIFT. FOR EXAMPLE, I PULLED OUT OF A PARKING LOT (WITH MY 6 YEAR OLD SON AS A PASSENGER AS WELL), AND I GOTTHE VEHICLE SHIFTED (HAD TO JAM IT) INTO FIRST, BUT COULDN'T GET IT INTO 2ND. WE WERE STUCK IN ONCOMING TRAFFIC AND I WAS DESPERATELY TRYING TO GET IT INTO A GEAR TO GO. I ENDED UP GETTING IT INTO THIRD AND PUTTED SLOWLY IN MY LANE. ALSO, I WAS ON MY WAY TO A MEETING, WITH A CO-WORKER, AND I WAS ATTEMPTING TO PUT THE VEHICLE INTO 5TH AND IT WOULDN'T GO INTO 5TH GEAR, I HAD TO SLOW DOWN IN A HIGHER MILEAGE AREA TO HAVE THE ABILITY TO KEEP IT IN 4TH. THOSE ARE TWO OF SEVERAL EXAMPLES OF INCIDENCES THAT TOOK PLACE OVER A PERIOD OF 5 DAYS. WE HAD THE VEHICLE TOWED BACK TO THE DEALERSHIP FOR REPAIR. AT THIS POINT, THERE HAS BEEN NO DECISION ON WHAT REPAIR WILL TAKE PLACE. THE TECHNICIAN IS ATTENDING A TRANSMISSION TRAINING TODAY AND STATED HE WOULD CONSULT OTHERS THERE. HOWEVER, A SERVICE MANAGER STATED THAT THIS IS THE THIRD JEEP WRANGLER THAT THEY HAD TRANSMISSION ISSUES WITHIN TWO WEEKS AND THAT CHRYSLER IS AWARE OF THESE PROBLEMS. I HAVE GROWN VERY FRUSTRATED AND CONCERNED WITH THIS VEHICLE. I AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE, ESPECIALLY BECAUSE IT IS MY PRIMARY MODE OF TRANSPORTATION WITH MY CHILD AND BEING STUCK IN ONCOMING TRAFFIC IS NOT AN IDEAL SITUATION. HAVE FOUND WEBSITES DEVOTED TO THESE ISSUES/COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357443September 25, 2010
FUEL SYSTEM, GASOLINE
WHEN I AM FILLING UP MY GAS TANK ON MY 2010 JEEP WRANGLER UNLIMITED, THE GAS WILL SOMETIMES OVERFLOW WHEN THE TANK IS HALF FULL OR MORE. THIS HAS HAPPENED ON 8 DIFFERENT OCCASIONS WITH VARIOUS LEVELS OF FUEL IN THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357448September 25, 2010
FUEL SYSTEM, GASOLINE
I KEEP GETTING SPLASHED WITH FUEL WHEN I FILL UP MY GAS TANK. IT'S LIKE THERE IS NOTHING TO PREVENT OVERSPILL WHEN THE TANK IS FULL OR NEAR FULL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357177September 23, 2010
FUEL SYSTEM, GASOLINE
FUEL SPILLED OUT OF THE FILLER PORT DURING THE REFUELING PROCESS WHEN THE FUEL TANK WAS FILLED TO THE FULL OR NEARLY FULL LEVEL AND THE GAS PUMP AUTOMATICALLY SHUT OFF. SPILLED FUEL SPLASHED ON THE PERSON FUELING THE VEHICLE, AND ON THE SIDE OF THE VEHICLE AND THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355776September 15, 2010
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2010 JEEP WRANGLER. THE CONTACT STATED WHEN ACCELERATING FROM A STAND STILL AND TAKING THE VEHICLE FROM NEUTRAL TO FIRST GEAR, THE SHIFTER POPS OF OUT FIRST AND BACK INTO NEUTRAL. THE VEHICLE IS A MANUAL TRANSMISSION AND THE CONTACT HAS TO HOLD THE SHIFTER IN FIRST GEAR TO PREVENT IT FROM POPPING BACK INTO NEUTRAL. THIS IS A SAFETY ISSUE BECAUSE THE VEHICLE SLOWS AND JERKS WITH TRAFFIC COMING FROM BEHIND. TWO SEPARATE DEALERS STATED THAT THEY CANNOT DUPLICATE THE PROBLEM AND NOTHING IS WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 4 AND THE CURRENT MILEAGE WAS 15000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355253September 13, 2010
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
E S P A DEADLY IDEA THAT IS BEING FORCED UPON US. MAY OF 2010 I PURCHASED A JEEP WRANGLER UNLIMITED. FIRST WEEKEND OF SEPTEMBER I HAD E S P FAILURE. TOOK IT TO JEEP THE FOLLOWING WED. THEY ATTEMPTED TO RETURN IT TO ME UNABLE TO DUPLICATE, NO PARTS REPLACED. THE PROBLEM DID NOT "GO AWAY ". E S P FAILURES HAVE BEEN HAPPENING SINCE 2007. A SAFETY DEVICE TO SAVE YOU IN A CRASH SHOULD NOT CAUSE THE CRASH. ONLY ABOUT 12,300 MILES ON THE VEHICLE. FACTORY STOCK. NO MODS. JEEP BUYING BACK THE VEHICLE WILL NOT PROTECT ME OR MY LOVED ONES. THE OTHERS WILL STILL BE OUT THERE ON THE ROAD. FORCED LEGISLATION OF THIS WILL ACTUALLY CREATE OTHER PROBLEMS IN ADDITION TO THE FAILURES. VARIOUS "HACK JOBS" WILL BE PERFORMED IN ORDER TO REMEDY THE PROBLEM BUT WILL ACTUALLY CAUSE MORE PROBLEMS. I ALREADY HAVE TO DODGE WEAVING DRIVERS FOR OTHER REASONS. DRUNKS ARE AT LEAST ATTEMPTING TO DRIVE. HAS NO ONE ANY COMMON SENSE ANYMORE? IF I WANTED TO BE DRIVEN I WOULD HIRE A CHAUFFEUR. REMEMBER THE AUTO SEAT BELTS THAT THREW PEOPLE OUT OF THEIR CARS AND CAUSED THEM TO BE KILLED OR PARALYZED. ( I PERSONALLY KNOW SOMEONE THAT THIS HAPPENED TO). HOW ABOUT THE AIR BAGS DECAPITATING CHILDREN? THAT REALLY SAVED LIVES THERE. LET US NOT FORGET THE RECENT PRIUS FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353393September 1, 2010
SERVICE BRAKES, HYDRAULIC
AFTER DRIVING ON THE FREEWAY FOR APPROX. 40 MILES I ATTEMPTED TO EXIT. I APPLIED MY BRAKES TO START SLOWING DOWN AND PROCEED TO GET INTO THE EXIT LANE. ONCE IN THE EXIT LANE I TRIED TO APPLY MORE BRAKE PRESSURE TO SLOW DOWN FASTER, AND THE BRAKE PEDAL SLOWLY TRAVELED ALL THE WAY TO THE FLOOR. I MANAGED TO GET BACK ON TO THE FREEWAY WITHOUT INCIDENT AND ONTO A BREAKDOWN LANE TO SLOW DOWN. I APPLIED MY BRAKES AGAIN, AND AFTER APPLYING A MODERATE AMOUNT OF PRESSURE THE BRAKE PEDAL CONTINUED TO TRAVEL TO THE FLOOR. USING ONLY MODERATE BRAKE PRESSURE I WAS ABLE TO SLOW DOWN MY VEHICLE AND STOP. ANY MORE THAN MODERATE PRESSURE WOULD CAUSE THE PEDAL TO GO TO THE FLOOR. I CHECKED MY BRAKE FLUID LEVEL, AND IT WAS STILL AT THE MAX LEVEL, SO I PROCEEDED TO PUMP MY BREAKS TO TRY AND LOCATE A LEAK. THERE WERE NO LEAKS AND THE BRAKE FLUID LEVEL DID NOT GO DOWN. I SLOWLY CONTINUED HOME KNOWING THAT I HAD LIMITED BRAKING ABILITY. AT HOME I INSPECTED MY VEHICLE AGAIN, AND THERE WAS NO BRAKE FLUID LOSS. I OPENED THE BRAKE FLUID CONTAINER AND INSPECTED THE FLUID LEVEL, THE FLUID LEVEL WAS AT THE MAX MARK, BUT I NOTICED SMALL BLACK PARTICLES AT THE BOTTOM OF THE CONTAINER. I CALLED THE DEALER I PURCHASED THE VEHICLE FROM AND DESCRIBED THE INCIDENT. THEY PICKED UP MY VEHICLE AND REPLACED THE BRAKE MASTER CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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