Jeep Wrangler Complaints (2019)

747 consumer complaints on file.

#11258782September 29, 2019
STEERING
SAME AS ALL THE OTHER COMPLAINTS, STEERING HAS TO CONSTANTLY BE CORRECTED . WANDERING ALL OVER THE ROAD . 19 LESS THAN 500 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258815September 29, 2019
STEERING
THE STEERING IS SCARY, VERY LOOSE STEERING, WORSE ON HWY SPEEDS BUT EVEN CITY DRIVING ALSO. CONSTANT ADJUSTMENTS REQUIRED TO STAY STRAIGHT ON HWY, I FEEL LIKE I LOOK LIKE A DRUNK DRIVER, IT'S EXHAUSTING TO DRIVE. THERE SEEMS TO BE DEAD SPOT DEAD CENTER 12OCLOCK AND HAS EXCESSIVE SLOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258812September 29, 2019
STRUCTURE:BODY, STEERING
I NOTICED STEERING PLAY WITH THE VEHICLE DURING SOME POINTS ITS DIFFICULT TO KEEP IT IN A LANE ESPECIALLY DURING HIGHWAY TRAVEL. THEN WHEN I WAS UNDER THE VEHICLE INSTALLING A TRAILER HITCH I STARTED NOTICING PITTED, INCOMPLETE, DISCONNECTED AND (POSSIBLY RUSTY) WELDS ON A VEHICLE THAT HAS A BUILD DATE OF ONLY TWO MONTHS PRIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258682September 28, 2019
STEERING
VEHICLE STEERING FEELS LOOSE AND WANDERS. STEERING WHEEL HAS DEAD SPOT AT CENTER WHERE STEERING INPUT HAS NO EFFECT ON VEHICLE DIRECTION. IT IS ABSOLUTELY UNSAFE TO DRIVE VEHICLE ON TIGHT NARROW ROAD AS CONSTANT STEERING CORRECTION IS REQUIRED TO KEEP VEHICLE STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258736September 28, 2019
STEERING
THIS VEHICLE WANDERS BADLY ON THE ROAD AT HIGHWAY SPEEDS. THERE IS SEVERAL INCHES OF PLAY IN THE STEERING WHEEL. YOU CAN TURN IT SEVERAL INCHES AND THE VEHICLE DOESN'T TURN. THERE IS SIGNIFICANT WANDER IN THE STEERING. DEALER LOOKED AT IT, SAID YES THERE IS PLAY, BUT ALL JEEPS ARE LIKE THAT. SO, ALL JEEPS ARE DANGEROUS? NEED YOUR HELP TO GET FCA TO FIX THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258607September 27, 2019
STEERING
THE JEEP WANDERS ALL OVER THE ROAD. IT IS HARD TO STAY IN MY LANE ESPECIALLY WHEN GOING 50 MPH OR GREATER. IT IS SO AGGRAVATING. PEOPLE HONK AT ME. I CAN'T LOOK AWAY TO CHANGE THE RADIO STATION BECAUSE WHEN I LOOK BACK I AM ALREADY WANDERING TO THE NEXT LANE. THE STEERING HAS TOO MUCH PLAY. IT HAS BEEN THIS WAY FROM DAY ONE. IT IS UNSAFE TO DRIVE ON THE HIGHWAY. I JUST WANT TO PUT A SIGN ON MY JEEP THAT SAYS, "IT'S THE JEEP, NOT ME." MY HUSBAND BOUGHT ME THIS FOR OUR ANNIVERSARY AND I HATE IT. I WOULD RATHER DRIVE OUR 2006 JEEP THAT DRIVES STRAIGHT AND STEERING IS TIGHT. WE ALREADY DID ONE FACTORY RECALL AND IT DID NOTHING TO CHANGE THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258257September 26, 2019
STEERING, SUSPENSION
THIS ENTERPRISE RENT A CAR OWNED JEEP HAS UNDER 14,000 MILES ON THE ODOMETER. AT HIGHWAY SPEED ABOVE ABOUT 70 MPH, A SMALL BUMP OR TRIGGER SUCH AS AN OVERPASS EXPANSION JOINT, INITIATES VIOLENT SHAKING AND BOUNCING OF THE FRONT END. THE SHAKING DOES NOT DISSIPATE UNTIL THE VEHICLE IS SLOWED TO ABOUT 30 MPH. THIS PROBLEM IS EASILY REPEATABLE. HIGHWAY SPEED + LITTLE TRIGGER YIELDS VIOLENT SHAKING. THE SHAKING IS SO STRONG THAT 2 HANDS ON THE WHEEL ARE NEEDED TO KEEP THE VEHICLE FROM CAREENING OUT OF CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258281September 26, 2019
STEERING
STEERING HAS ABOUT A 2 INCH DEAD SPOT IN THE MIDDLE WHERE WHEN YOU TURN THE WHEEL AND THE STEERING DOES NOT RESPOND. IT ALSO HAS A "WANDERING" OVER THE ROAD THAT GETS AMPLIFIED WITH THE DEAD SPOT. YOU WIND UP CONSTANTLY DOING SMALL STEERING CORRECTIONS TO COMPENSATE AND IT GETS TIRING TO DO SO. FEEL LIKE YOU ARE WANDERING IN YOUR LANE EVEN THOUGH YOU ARE ON A STRAIGHT ROAD. BEEN TO THE DEALERSHIP 3 TIMES FOR THIS AND STILL NO FIX. THEY'VE REPLACED THE STEERING GEAR BOX AND THE DAMPER (PER FCA RECALL). THE FIRST 2 TRIPS TO THE DEALER YIELDED THEM BASICALLY BLOWING ME OFF ANS STATED IT DRIVES AS DESIGNED. THAT'S NOT CORRECT, IT DOES NOT DRIVE CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257909September 25, 2019
STEERING
PLAY IN STEERING WHEEL OF 0.75 INCH TO EACH SIDE. JEEP TRIED TO FIX ISSUE BY INSTALLING AN UPGRADED TRACK BAR, STEERING DAMPER AND INTERMEDIATE STEERING COLUMN SHAFT. ISSUE IMPROVED TO 0.75 INCHES OF PLAY TO EACH SIDE FROM ABOUT 1 INCH TO EACH SIDE. STEERING PLAY MAINLY NOTICABLE AT HIGHWAY SPEEDS OVER 60 MPH. CONSTANT CORRECTION IS REQUIRED TO STAY IN LANE. ISSUE IS REALLY SIGNIFICANT ON WINDY DAYS SINCE OVER CORRECTION IS LIKELY. I HAD A SITUATION PASSING TWO TRUCKS IN THE MIDDLE LANE AND I COULD HARDLY MANAGE THE TURBULENCE AND NOT HITTING ONE OF THE TRUCKS. MY DAUGHTER IS NOT DRIVING THE THE WRANGLER SINCE SHE FEELS NOT SAVE. MY WIFE AND I GETTING TIRED DRIVING REALLY QUICKLY. JEEP HAS NO SOLUTION AND THE DEALER SAYS THAT THERE IS NO FIX. IF I MOVE THE STEERING WHEEL BY .75 INCHES THE STEERING COLUMN TURNS , THE LINK TO THE STEERING GEARBOX TURNS BUT THE OUTPUT ARM OF THE STEERING GEARBOX IS NOT MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257681September 24, 2019
STEERING
HARD TO CONTROL AT FREEWAY SPEED. WORRIED ABOUT WELDS ON MINE. DRIVE WITH KIDS ALL THE TIME.*DT *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257686September 24, 2019
POWER TRAIN, STEERING
THE FRONT WHEELS SHIMMY AT FREEWAY SPEEDS WHEN HITTING A SLIGHT UNEVEN SEAM OR JOINT IN THE ROAD BED, THE DEALER PUT A DAMPENER ON BUT THE ISSUE IS STILL THERE, JUST NOT AS PRONOUNCED. THE DRIVE TRAIN / TRANSMISSION / DIFFERENTIAL HAS "LOCKED UP" VIOLENTLY STOPPING THE JEEP, THIS HAS HAPPENED TWICE SO FAR BUT I HAVE ONLY HAD IT FOR A FEW MONTHS. BOTH TIMES I WAS MOVING SLOWLY FORWARD IN DRIVE JUST LEAVING A PARKING SPACE ON THE SIDE OF THE STREET. I PUT IT IN PARK, THEN BACK IN DRIVE AND IT MOVED NORMALLY. IT SOUNDS LIKE METAL ON METAL WHEN IT HAPPENS AND IS VERY SUDDEN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257714September 24, 2019
STEERING
LOOSE STEERING. THIS HAS BEEN IMPROVED BY REPLACEMENT OF FACTORY STEERING DAMPENER WITH HEAVY-DUTY DAMPENER ASSEMBLY, BUT THE STEERING IS STILL NOT AS FIRM AS OTHER VEHICLES.THIS IS MOST NOTICEABLE AT HIGHWAY SPEEDS IN A CROSSWIND ENVIRONMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257818September 24, 2019
STEERING
STEERING WANDERS ESPECIALLY AT 50+ MPH. HARD TO MAINTAIN JEEP IN A STRAIGHT LINE IN LANE. OVER CORRECTING STEERING, DOES NOT FEEL SAFE ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257301September 23, 2019
STEERING
STEERING TAKES CONSTANT ATTENTION TO STAY IN LANE WHEN DRIVING AT HIGHWAY SPEEDS (55+). I WAS AWARE OF COMPLAINTS WHEN I BOUGHT THE VEHICLE, NOTICED IT RIGHT AWAY ON THE WAY HOME. I MADE MANY UPGRADES TO THE VEHICLE, BUT THE PROBLEM IS STILL THERE. WE HAVE ADDED POSITIVE CASTER AND LOWERED AIR PRESSURE WHICH IMPROVED IT, BUT IT STILL MUCH MORE DIFFICULT TO DRIVE ON THE HIGHWAY THAN OUR 2011 WRANGLER WAS. IT IS ESPECIALLY NOTICEABLE ON CONCRETE GROOVED HIGHWAY OR IN AREAS WHERE ROADWORK IS BEING DONE AND THEY HAVE TEMPORARILY MOVED THE LANE OF TRAVEL SO YOU ARE DRIVING OVER THE GROOVES IN ROAD SEPARATING LANES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257557September 23, 2019
STEERING
SUNDAY 22 SEPT 2019 JEEP WRANGLER JL DRIVING BACK HOME FROM WORK AT ABOUT 40-60 MPH THE STEERING WAS ALL OVER THE ROAD. I ALMOST HIT 3 VEHICLES JUST TRYING TO GET HOME. SOMETHING WAS SERIOUSLY WRONG WITH THE STEERING . BOUGHT THE JEEP IN APR DROVE FANTASTIC LIKE A CAR FOR THE LAST 4 MONTHS. LAST WEEK I GOT A U-CONNECT NOTICE SAFETY RECALL TO AVOID DRIVING IT AND TAKE TO A DEALERSHIP SOONEST FOR A STABILIZER ISSUE. CALLED A DEALERSHIP RIGHT AWAY, THEY GOT ME IN NEXT DAY SATURDAY AT 0630AM. 0830 THE WORKMANSHIP OR ADJUSTMENTS WERE DONE. ONLY DROVE IT TWICE SINCE THEN YESTERDAY - SUNDAY ON THE WAY HOME FROM WORK, IT TOTALLY SCARED THE HECK OUT OF ME. CALLED JEEP NATIONAL CUSTOMER SERVICE NUMBER 877..... THEY SAID TRY TO TAKE TO THE SAME DEALERSHIP TO HAVE IT LOOKED AT AGAIN. I TOOK A VIDEO ON HOW IT WAS ACTING ON THE ROAD I LOOKED UNDERNEATH AND DIDN'T SEE ANYTHING OBVIOUS WRONG ANYWHERE. BOLTS WERE TIGHT NO LEAKING OR WET SPOTS ANYWHERE NOTHING LOOSE TO THE TOUCH THIS IS MY 3RD JEEP IN MY LIFE AND SOMETHING WAS SERIOUS ABOUT THIS ISSUE. LAST 35 YEARS OF DRIVING , THIS ONE DROVE SCARED THE HECK OUT OF ME. SOMETHING IS NOT RIGHT JT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257569September 23, 2019
STEERING
THE STEERING FEELS VERY LOOSE GOING DOWN THE HIGHWAY, WANDERS ALL OVER THE PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257189September 22, 2019
STEERING
WHILE DRIVING DOWN THE HWY AT 70MPH IT WAS VERY DIFFICULT TO KEEP MY JEEP IN ITS LANE. A FEW TIMES I WAS VERY NERVOUS AND EVEN FELT A LITTLE UNSAFE. JEEP SAYS THIS IS NORMAL. THERE IS NO WAY THAT IT CAN BE 'NORMAL' TO HAVE A VEHICLE DRIVE THIS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257230September 22, 2019
STEERING
MY 2019 WRANGLER JLU RUBICON STEERS LIKE A BOAT. IT WANDERS LEFT AND RIGHT WHEN GOING STRAIGHT....HAS SINCE NEW AND I HAVE OVER 7300 MILES ON IT NOW. I'VE UPGRADED THESTEERING DAMPNER WITH AN AFTERMARKET FOX DAMPNER. IT HELPED JUST A BIT, BUT THE STEERING STILL REQUIRES CONSTANT CORRECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257078September 21, 2019
STEERING
STEERING IS LOOSE, MOST NOTICEABLE AROUND 50MPH WHEN YOU ARE DRIVING STRAIGHT. IT CAN OFTEN BE WHITE KNUCKLE DRIVING WHEN CARS ARE AROUND. THE RESPONSE FOR SLIGHT CORRECTIONS IS LACKING. THERE SEEMS TO BE AN INCH OR TWO OF PLAY IN THE WHEEL BEFORE IT RESPONDS. YOU DRIFT IN THE LANE AND FEEL UNSAFE. MY JEEP IS AROUND 1 MONTH OLD, ONLY HAS ABOUT 800 MILES ON IT. BOTH MY WIFE AND I COMMENTED ON IT WHEN NEW. IT'S OUR FIRST JEEP, SO WE CHALKED IT UP TO JUST BEING A 'JEEP THING'. AFTER READING ABOUT THE INVESTIGATION, WE REALIZED THIS IS LIKELY A BIGGER PROBLEM AND IT'S NOT A 'JEEP THING'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257140September 21, 2019
STEERING
VEHICLE BEGINS TO WONDER BADLY BEGINNING AT ABOUT 40 MPH, CAN GET SCARY AT HIGHWAY SPEEDS. WE OWNED A 2016 JK AND IT DIDN'T HAVE THIS ISSUE. UNSAFE AND UNHAPPY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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