Jeep Wrangler Complaints (2009)

650 consumer complaints on file.

#11322150April 24, 2020
ELECTRICAL SYSTEM
AFTER DRIVING IN THE RAIN WITH NO LEAKS EVIDENT THE NEXT DAY THE CAR HAD THE WIPERS RUNNING EVEN WHEN THE SWITCH WAS IN "OFF". THE HEADLIGHTS ARE ON EVEN THOUGH THEY ARE SWITCHED "OFF" AND THE INSTRUMENT GAUGES ARE ALL NON FUNCTIONAL AS WELL AS THE ODOMETER AND DOME LIGHT. REMOVING BATTERY CABLE FIXES THE ISSUE ONE TIME THEN IT GOES BACK TO NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319965April 1, 2020
ELECTRICAL SYSTEM
ALL WARNING LIGHTS ON INSTRUMENT CLUSTER TURNED ON AND THERE WAS A CONSTANT CHIME. FUEL GAGE DROPPED TO EMPTY, I DIDN'T KNOW HOW MUCH GAS I HAD. THE SPEEDOMETER AND TACHOMETER NO LONGER WORKED, I HAD NO IDEA HOW FAST/SLOW I WAS GOING. WINDSHIELD WIPERS STAYED ON CONSTANTLY, IN THE OFF POSITION, EVENTUALLY DESTROYING MY BLADES. HEADLIGHTS STAYED ON CONSTANTLY IN THE OFF POSITION AND BLINKERS WOULD NOT FUNCTION AT ALL. HORN WOULD RANDOMLY GO OFF AND DOORS WOULD LOCK & UNLOCK. AC BLEW HOT. IT KIND OF FELT LIKE MY POWER STEERING WENT OUT. I COULD SMELL STRONG FUMES FROM THE EXHAUST. I FIRST REPLACED THE TIPM AND SOME OF THE PROBLEMS WERE FIXED, BUT NOT ALL. I THEN REPLACED THE INSTRUMENT CLUSTER AND ALL PREVIOUS UNRESOLVED ISSUES, WERE RESOLVED. WHEN THE PROBLEMS FIRST STARTED HAPPENING, IT ONLY HAPPENED OCCASIONALLY. IT HAPPENED AT RANDOM TIMES, DRIVING ON HIGHWAYS OR STREETS OR SITTING AT A RED LIGHT. AFTER A FEW MONTHS IT WAS CONSTANT AND WOULD START AS SOON AS VEHICLE WAS STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319246March 25, 2020
ENGINE
AT 16000 MILES, MY DRIVER SIDE EXHAUST MANIFOLD CRACKED. THE DEALER REPLACED. IT HAS NOW BEEN REPLACE 6 ADDITIONAL TIMES. THE DEALER WILL NOT HONOR THEIR ORIGINAL REPAIR WHICH OBVIOUSLY DID NOT WORK. I AM BREATHING INSAFE EXHAUST FUMES. CHRYSLER CORP HAS KNOW ABOUT THIS PROBLEM (TSB 09-001-13) NOW CHRYSLER WILL NOT FIX.IT WAS UNDER WARRANTY THE FIRST 4 TIMES IT CRACKED. CLEARLY IT IS A WARPED HEAD OR VALVE PROBLEM. EITHER WAY EXHAUST COMES IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315384March 1, 2020
AIR BAGS
MANUFACTURER JEEP AND MY LOCAL DEALERSHIP ARE AWARE OF THE SAFETY RECALL ON MY VEHICLE. I HAVE BEEN TRYING GET THE ISSUE TAKEN CARE OF FOR OVER 6 MONTHS NOW, AND JEEP AND THE LOCAL DEALERSHIP (ANCHORAGE CHRYSLER CENTER) REFUSE TO FIX THE SAFETY ISSUE. I BROUGHT IN MY JEEP TO THE LOCAL DEALERSHIP FOR A SCHEDULED RECALL FIX. THEY SAID THEY COULDN'T FIX IT AT THAT TIME BECAUSE THEY NEEDED TO ORDER A PART THEY WEREN'T AWARE THE RECALL REQUIRED. THEY INFORMED ME THE PART WOULD ARRIVE IN ABOUT 4 DAYS AND THEY CONTACT ME. THAT WAS OVER TWO MONTHS AGO. THEY HAVEN'T CONTACTED ME AND ON THE RARE INSTANCES I GET A HOLD OF THEM THEY JUST SAY THEY NEED TO ORDER THE PART EVERY TIME. SO THEY HAVE NEVER ORDERED THE PART AND CLEARLY HAVE NO INTENTION OF DOING SO. I HAVE BEEN DRIVING AN UNSAFE VEHICLE FOR OVER A YEAR NOW BECAUSE OF JEEP AND IT'S DEALERSHIPS UNWILLINGNESS TO FULFILL THEIR LEGAL OBLIGATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311212February 24, 2020
SERVICE BRAKES
MY BRAKES WENT OUT WHEN DRIVING IT DOWN THE ROAD. I TOOK IT TO POPE DAVIS AND THEY SAID THE HYDRAULIC HOSES WENT BAD CAUSING THE CALLIPERS, ROTORS, AND PADS TO GO BAD. THEN I FOUND OUT THERE WAS A RECALL ON THIS BUT WHEN I CALLED CHYSTLER THEY SAID MY VEHICLE WASN'T AFFECTED. YES OBVIOUSLY IT WAS. I SPENT $800 ON HAVING THE HYDRAULIC HOSES, CALLIPERS, PAD, AND ROTARS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309910February 18, 2020
STEERING, SUSPENSION
SEVERE VIBRATION WHEN OVER 40 MPH. MAINLY AFTER HITTING A POT HOLE. DEATH WOBBLE !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309525February 16, 2020
AIR BAGS
I HAVE REACHED OUT TO GERRY WOOD CHRYSLER JEEP DODGE SEVERAL TIMES REGARDING THE RECALL POST CARD I RECEIVE EVERY COUPLE MONTHS REGARDING A RECALL ON S 33 AIRBAG CLOCK SPRING. I ALSO CALLED DODGE HEADQUARTERS WITH NO RESULTS BECAUSE THE TRANSFERRED MY CALL BACK TO JERRY WOULD CHRYSLERJEEP DODGE. THE JEEP AIRBAG LIGHT IS ON INTERMITTENTLY. THEY TELL ME THE PART IS NOT IN THEY WILL CALL ME WHEN IT IS DELIVERED. I NEVER HEAR BACK FROM ANYONE. IT HAS BEEN A YEAR GOING BACK AND FORTH ABOUT THIS. I'M HESITANT TO DRIVE THE JEEP BECAUSE I COULD POSSIBLY BE INJURED OR INJURE OTHERS. I NEED HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307077February 4, 2020
FUEL/PROPULSION SYSTEM
FIRST TIME FILLING THE TANK UP, AND OUT OF NO WHERE GAS EJECTED OUT ON TO ME AND WOULD NOT STOP. I HAD TO GRAB THE GAS NOZZLE OUT TO GET IT TO STOP. I WAS COVERED IN FLAMMABLE GAS, SMALL PUDDLES ON THE GROUND AND THE GAS THAT I COULDNT GET OFF THE PLASTIC BUMPER AND FENDER, RUINED THEM. NOT TO MENTION WAISTED $5 IN GAS AND EMBARRASSED WHEN I HAD TO TELL THE MANAGER OF THE SPILLED GAS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11296966January 3, 2020
POWER TRAIN
MANUAL TRANSMISSION POPS OUT OF 1ST GEAR ON ACCELERATION FORCING THE DRIVER TO QUICKLY PUT INTO 2ND GEAR. THIS HAPPENS WITHOUT WARNING AND DOES CAUSE A SAFETY HAZARD. IF THE VEHICLE STALLS OUT WHEN GOING INTO 2ND GEAR IT COULD EASILY CAUSE SERIOUS INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292068December 30, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND NOTICED A LOST OF PRESSURE. THE CONTACT DECIDED TO FILL THE VEHICLE WITH BRAKE FLUID; HOWEVER, HE LATER NOTICED BRAKE FLUID LEAKING UNDERNEATH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC AND WAS INFORMED OF AN UNKNOWN RECALL REGARDING THE BRAKE LINE LEAKING BRAKING FLUID. THE CERTIFIED MECHANIC DIAGNOSED THAT THE BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED WHITTEN BROTHERS CHRYSLER DODGE JEEP RAM (LOCATED AT 10701 MIDLOTHIAN TPKE, RICHMOND, VA 23235, 804-378-0707) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288729December 12, 2019
STEERING, SUSPENSION, WHEELS
I HAVE A 2009 JEEP WRANGLER UNLIMITED X, PURCHASED NEW. A FEW YEARS AFTER PURCHASE I BEGAN EXPERIENCING 'DEATH WOBBLE.' A MECHANIC'S DIAGNOSTIC STATED MY TRACK BAR WAS BENT AND MY BUSHINGS WERE WORN AND NEEDED REPLACING AS A RESULT OF ALL THE VIOLENT SIDE TO SIDE SHAKING. THIS WAS REPAIRED AT GREAT EXPENSE OUT OF POCKET. THIS REPAIR SEEMED EFFECTIVE FOR SOME TIME BEFORE THE SPEED WOBBLE STARTED UP AGAIN THIS PAST YEAR. DURING ONE EPISODE, THE HARSH SHAKING CAUSED MY LEFT SIDE BLINKERS AND BRAKE LIGHT TO FAIL. NO ONE SHOULD REASONABLY BE EXPECTED TO OPERATE A VEHICLE WHEN IT HAS THE POTENTIAL TO SUDDENLY, UNEXPECTEDLY, UNCONTROLLABLY, VIOLENTLY, HARSHLY, AND DANGEROUSLY START SHAKING, ESPECIALLY WHILE IN OPERATION AT HIGHWAY SPEEDS. I AVOID DRIVING ON THE HIGHWAY ANYMORE BECAUSE I CAN'T KEEP UP WITH THE FLOW OF TRAFFIC BEFORE JARRING SHAKING WILL START. ANY DRIVING IS NOW INCREASINGLY DANGEROUS TO ME, MY PASSENGERS, AND OTHER NEARBY DRIVERS. THE UNCONTROLLABLY VIOLENT SHAKING IS DIFFICULT TO CONTROL, FRIGHTENING, AND FORCES ME TO ABRUPTLY PULL OVER, GREATLY INCREASING MY CHANCES OF BEING SEVERELY INJURED OR EVEN KILLED IN AN ACCIDENT. IT IS NOT RIGHT FOR JEEP OWNERS TO SUFFER THIS. THIS IS A KNOWN ISSUE FOR JEEP. THEY SHOULD BE LIABLE FOR AND REIMBURSE JEEP OWNERS ANY AND ALL COSTS ASSOCIATED WITH REPAIRS, ALTERNATE TRANSPORTATION, INJURIES, DEATHS, DISTRESS, OR ANY OTHER CONDITIONS OR COMPLICATIONS ARISING FROM, RELATED TO, OR OTHERWISE RESULTING FROM 'DEATH WOBBLE.' CAUSES FOR THIS HAZARD VARY, SO DIAGNOSTICS AND REPAIRS CAN BE EXTREMELY LENGTHY AND COSTLY, NOT TO MENTION REPAIRS NEEDED FOR OTHER AREAS OF THE VEHICLE WORN AND DAMAGED AS A RESULT OF SUCH AGGRESSIVELY UNSAFE SHAKING. THIS IS NOT STANDARD WEAR AND TEAR, BUT A SERIOUS, DANGEROUS AND POTENTIALLY DEADLY ISSUE THAT SHOULD BE ADDRESSED AND CORRECTED BY NHTSA, THE CENTER FOR AUTO SAFETY, LAWYERS, AND COURTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288741December 12, 2019
FUEL/PROPULSION SYSTEM
WHEN GASSING UP AND THE TANK IS FULL, FUEL FREQUENTLY SQUIRTS OUT AND RUNS DOWN THE SIDE OF MY VEHICLE ONTO THE GROUND. SEVERAL TIMES IT HAS SPLASHED ON MY CLOTHES, SHOES, AND SKIN. THIS IS A SAFETY HAZARD. THIS STARTED IN ABOUT 2011 AND HAS CONTINUED OFF AND ON SINCE. IT IS MORE PREVALENT IN COLD WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288750December 12, 2019
ENGINE, UNKNOWN OR OTHER
APPROXIMATELY 4 YEARS AGO, THE HEATER CORE IN MY JEEP FAILED SUDDENLY, POURING ANTIFREEZE OUT ONTO MY PASSENGER FLOORBOARD REPEATEDLY. AT THE TIME I WAS NOT AWARE THAT IT WAS MY HEATER CORE. WE ASKED A MECHANIC TO LET US KNOW WHAT WAS WRONG AND THAT'S WHEN WE FOUND OUT. I AM SO GLAD THAT WE NOTICED IT IN TIME BECAUSE WE HAVE 3 DOGS THAT FREQUENTLY ARE IN MY VEHICLE AND ONE, SOME, OR ALL OF THEM COULD HAVE DIED. THIS WAS NOT A CHEAP FIX AS THEY HAD TO TAKE APART THE DASH TO GAIN ACCESS. I LOVE MY JEEP, BUT COME ON YOU GUYS.... NO CUSTOMER SHOULD HAVE TO FORK OVER SO MUCH MONEY FOR MANUFACTURER DEFECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288746December 12, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DURING A "DEATH WOBBLE" EVENT, MY PASSENGER SIDE BLINKERS AND BRAKE LIGHT STOPPED WORKING. WE ATTEMPTED TO CHANGE THE BULBS, FUSES, AND CHECKED THE WIRING UNDER THE STEERING COLUMN TO NO AVAIL. HOW MUCH MORE IS THIS VEHICLE COST ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288742December 12, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
FOR THE PAST 2 YEARS, WHENEVER IT RAINS, WATER FLOWS IN FROM THE TOP LEFT CORNER OF BOTH FRONT DOORS. ALSO, IF MY VEHICLE IS PARKED AND IT RAINS, NEXT TIME I DRIVE IT WATER ABSOLUTELY POURS IN ALL OVER ME AND THE PASSENGER SEAT, OR MY PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288035December 9, 2019
UNKNOWN OR OTHER
MY 2009 JEEP WRANGLER UNLIMITED X WAS STRUCK AT APPROXIMATELY 35MPH ALMOST HEAD ON. ON A CITY STREET MOVING STRAIGHT. NO AIR BAGS DEPLOYED. THIS JEEP HAS HAD AT LEAST THREE CLOCK SPRINGS REPLACED AND IS ON A CLOCK SPRING WARRANTY FOR LIFE. THE JEEP HAD NO SIGNS CLOCK SPRING FAILURE PRIOR TO THE ACCIDENT I.E. AIRBAG LIGHT NOR CHECK ENGINE LIGHT. ALTHOUGH WEARING SEATBELTS MY FACE STRUCK THE STEERING WHEEL AND I WAS INJURED.*DT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11281112November 19, 2019
ENGINE, VISIBILITY/WIPER
150,000MI ON MY JEEP AND MY HEAT HAS GONE COMPLETELY OUT. I LIVE IN A COLD CLIMATE AREA IN THE NORTH EAST. . THE HEAT STOPPED WORKING WHEN THE CAR WAS MOVING DOWN THE HIGHWAY CAUSING MY WINDOWS TO FOG UP DRAMATICALLY REDUCING VISIBILITY. THIS FOGGING HAS CONTINUED AND I CAN NO LONGER DRIVE THE VEHICLE WITHOUT THE WINDOWS BEING PARTIALLY CRACKED DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281045November 19, 2019
STEERING
EXPERIENCING "DEATH WOBBLE" WHEN DRIVING OVER A BUMP AT 40-50 MILES PER HOUR. NOT SAFE TO DRIVE IN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278493November 6, 2019
UNKNOWN OR OTHER
ON AN INCLINED BOAT RAMP W/PONTOON AND EMERG BRAKE ENGAGED DISCOVERED LOOSE DISENGAGED SHIFTER. GOOGLE SEARCH LED TO DISCOVERY DETERIORATED SHIFTER BUSHING. SAME AS RECALL V34. MANUALLY MANEUVERED SHIFTER ON TRANSMISSION IN ORDER TO DRIVE HOME. IN GOOGLE SEARCH FOR REMEDY, SAW COUNTLESS POSTS FROM JEEPS WITH SAME ISSUE WHICH COULD EASILY BE SAFETY RELATED. WAS EXCITED WHEN I SAW V34, BUT WASN'T SHOWING UP FOR MY JEEP. WHAT CONSTITUTES A RECALL FOR ONE VEHICLE AND NOT ANOTHER WHEN THE ISSUE IS IDENTICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270563October 23, 2019
AIR BAGS
HAD AN INTERMITTENT PROBLEM WITH THE AIR BAG DASHBOARD LIGHT ACTIVATING. THIS WOULD OCCUR AT SPEEDS OF ZERO UP TO HIGHWAY AND WOULD COME AND GO WITHOUT WARNING. THE OBD-II CODE WAS B1B8F, DRIVER SEAT TRACK POSITION SENSOR CIRCUIT OPEN. AFTER REMOVING THE DRIVER SEAT TO ACCESS THE WIRING HARNESS DISCOVERED THAT ONE WIRE WAS BROKEN AT THE SENSOR, PARTIALLY HELD TOGETHER BY A "THREAD" OF THE WIRE INSULATION WITH BARE METAL EXPOSED. THE WIRING HARNESS HAD BEEN INSTALLED UNDER THE SEAT WITH THE WIRE PULLED TIGHT TO THE UNDER SEAT "SPRING" WIRE SUPPORT AND HELD IN PLACE WITH A ZIP TIE. I CONSIDER IT LIKELY THAT THE UP-AND-DOWN MOTION OF THE SEAT OVER A PERIOD OF YEARS CAUSED THE HARNESS WIRE TO BREAK. THE FIRST PICTURE SHOWS THE CONNECTOR TO WHICH THE BROKEN WIRE WAS ATTACHED. UNFORTUNATELY THE BROKE WIRE IS IN THE BACK, THE ONE WITH THE PURPLE STRIPE. THE SECOND PICTURE SHOWS THE BROKEN WIRE AFTER THE WIRE PLUG WAS PULLED OUT OF THE CONNECTOR,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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