Jeep Wrangler Complaints (2019)

747 consumer complaints on file.

#11308897February 13, 2020
STEERING
I WENT TO THE DEALER TO FIX A STEERING ISSUE WITH THE CAR. THE CAR PULLS TO THE RIGHT WHILE DRIVING AND I WOULD BE MARKING THE CORRECTION OF THE CAR. SO, I LEFT THE CAR WITH THEM FOR 10 HOURS. THE DEALER PERFORMED ADJUSTMENTS ON THE TOE DUE TO SLIGHLY OUT OF SPECIFICATIONS AND ALIGNMENT. THE DEALER SAID THAT THE PROBLEM IS FIXED. BUT WHEN I DROVE IT HOME, THE PROBLEM IS STILL EXIST. I BROUGHT IT UP TO THEM AGAIN, AND THEY SAID THAT IT'S NORMAL FOR IT TO BE DOING SO. ALSO, THE STEERING WHEEL IS NOT IN CENTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309026February 13, 2020
VISIBILITY/WIPER
THE VISOR BREAKS AND HANGS DOWN IN THE VIEW OF THE DRIVER. THIS CAUSES THE DRIVER TO NOT BE ABLE TO SEE THE ON COMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308731February 12, 2020
POWER TRAIN
WITH ONLY 266 MILES ON THE WRANGLER, THE AUTOMATIC 8 SPEED TRANSMISSION COMPLETELY FAILED WHILE TRYING TO ACCELERATE ONTO THE FREEWAY. IT BECAME VERY JERKY AND APPEARD TO BE DOWN SHIFTING WHILE ACCELERATING. I STOPPED ON THE SHOULDER, TURNED OFF THE ENGINE. TURNED ON THE ENGINE AND ATTEMPTED TO MANUALLY SHIFT THE TRANSMISSION. I GOT UP TO 3RD GEAR AND THEN IT STARTED DOWN SHIFTING AGAIN. I COULD NOT DRIVE THE VEHICLE ON THE FREEWAY AND I WAS LUCKY TO NOT BE BLOCKING A LANE WHICH COULD HAVE RESULTED IN A REAR END COLISSION. THE CHECK ENGINE LIGHT WAS ON. THE D ON THE CENTER COUNSEL WAS BLINKING. I PULLED OVER AND STOPPED THE ENGINE. I STARTED THE ENGINE AGAIN AND TRIED TO BACK UP A FEW FEET AND IT ACTED LIKE IT WAS IN NEUTRAL AND WOULD NOT MOVE. THE R ON THE COUNSEL WAS ALSO BLINKING. I WAS AFFRAID TO CONTINUE DRIVING THE WRANGLER AND HAD IT TOWED TO THE DEALER THAT SOLD ME THE CAR LESS THAN 7 DAYS EARLIER. IT HAS BEEN AT THE DEALERSHIP FOR 6 DAYS AND AS FAR AS I KNOW THEY HAVE CONTACTED THE FACTORY FOR ADVISE ON HOW TO REPAIR THE TRANSMISSION. THEY ARE WAITING FOR TOOLS SO THEY CAN BEGIN THE REPAIR. THIS IS A 4 DOOR RUBICON WITH THE 2.0 LITER ETROQUE TURBO ENGINE. I PURCHASED THE JEEP NEW ON JAN 30TH, 2020.THE MANUFACTURING DATE ON THE DOOR JAM INDICATES THIS JEEP WAS MANUFACTURED IN JULY 2019, I THINK ON THE 26TH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308123February 10, 2020
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DRIFTED FROM SIDE TO SIDE AND WAS DIFFICULT TO DRIVE IN A STRAIGHT LINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308383February 10, 2020
STEERING
2019 JEEP JL RUBICON 2 DOOR EXHIBITS LOOSE STEERING AND CONSEQUENTLY WANDERS FROM LEFT TO RIGHT DEPENDING UPON CONDITION OF THE ROAD OR WHETHER BRAKES ARE BEING APPLIED. DIFFICULT TO MAINTAIN LANE AT TIMES WHEN TRAVELING AT HIGHWAY SPEEDS OR WHEN UNDER SEVERE BRAKING. WHEN LOOKING AT STEERING SHAFT INTO THE STEERING BOX, IT IS POSSIBLE TO SEE FREE MOTION BEFORE NOTICING MOVEMENT ON THE OUTPUT STEERING BOX SHAFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307645February 7, 2020
STEERING, SUSPENSION, WHEELS
AFTER GOING TO DEALERSHIP AND GETTING DEATH WOBBLE FIXED VEHICLE BY REMOVING AND REINSTALLING THE STEERING DAMPENER THE CORRECT WAY AND EXHIBITED THE SAME ISSUE AND ONCE AGAIN ALMOST CAUSED AN ACCIDENT VEHICLE TRAVELLING AT 50 MPH ON HIGHWAY 290 HOLY CROSS CORNER AND VEHICLE STARTED TO SHAKE AND WOBBLE UNCONTROLLABLY HAD TO SLOW DOWN TO 30MPH TO MAKE THE PROBLEM GO AWAY CALLED DEALERSHIP AND THEY STATED THAT THEY WOULD NEED TO ORDER A NEW STEERING DAMPENER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307748February 7, 2020
STEERING, SUSPENSION, WHEELS
ONGOING ISUE WITH DEATH WOBBLE BROUGHT BACK TO THE DEALER FOR A THIRD TIME AND THEY CHANGED OUT THE STEERING DAMPENER ASSURING ME THAT THIS WOULD SOLVE THE ISSUE WHILE DRIVING AT 50MPH ON RTE 290 AUBURN MA VEHICLE HIT A BUMP ON THE HIGHWAY AND STARTED THE WHOLE JEEP SHAKING AND CAUSING AN UNSAFE CONDITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307376February 5, 2020
STEERING, SUSPENSION, WHEELS
WHILE DRIVING AT HIGHWAY SPEED 50MPH ON RTE 290 AT COLLEGE SQUARE CORNER VEHICLE FELT LIKE WHEELS WERE GOING TO FALL OFF LOT OF SHAKING AND ALMOST LOST CONTROL VERY DANGEROUS SLOWED DOWN TO 30MPH AND VIBRATIONS SUBSIDED THIS HAS HAPPEND ONCE BEFORE ON SAME DAY JEEP WRANGLER HAS 500 MILES ON IT DEALER "PUTNAM JEEP" HAS BEEN CALLED AND WILL BE BRINGING JEEP INTO SHOP ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306838February 3, 2020
STEERING
WHILE DRIVING THE CAR THE STEERING HAS ROUGHLY 1.5 INCH PLAY IN THE WHEEL TO EITHER SIDE THAT MAKES THE CAR FEEL LIKE IT IS FLOATING ACROSS THE ROAD. IT IS VERY NOTICEABLE WHEN THERE IS WIND AS IT TAKES LARGE CORRECTIONS ON THE WHEEL TO KEEP THE CAR IN THE LANE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306584February 2, 2020
STEERING
THE STEERING ON THE 2 DOOR WRANGLER JL IS VERY VAGUE WITH SIGNIFICANT PLAY . IT TAKES A MUCH EFFORT TO KEEP THE VEHICLE STRAIGHT AND TRUE IN A LANE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302907January 29, 2020
STEERING, SUSPENSION
WHEN TRAVELING AROUND 65 MPH ON A CHICAGOLAND EXPRESSWAY, THE VEHICLE HIT A SMALL UNEVEN PORTION OF THE ROADWAY (I.E. SMALL BUMP OR HOLE) AND VEHICLE STARTED THE KNOWN "WRANGLER DEATH WOBBLE", "...A BYPRODUCT OF THE WRANGLER'S SOLID FRONT AXLE DESIGN, AND CAN CAUSE THE STEERING WHEEL TO VIOLENTLY SHAKE AFTER HITTING A BUMP OR OTHER ROAD IMPERFECTION AT HIGHER SPEEDS..." SO, I HAD TO SLOW DOWN WHILE IN THE THIRD LANE FROM THE RIGHT, CONTINUE TO SLOW DOWN (I.E. AROUND 40 MPH) WHILE CHANGING LANES TO THE RIGHT, AND AFTER ABOUT 30 SECONDS THE WOBBLE STOPPED AND THEN I HAD FULL CONTROL OF THE VEHICLE AGAIN. THIS APPEARS TO BE A VERY DANGEROUS SITUATION WITH THE VEHICLE. 5,743 MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302480January 28, 2020
STEERING
WHILE DRIVING ALONG THE INTERSTATE 12/14/19 AT A SPEED IN THE 70MPH RANGE THE JEEP WOULD SHAKE VIOLENTLY WHEN IT WENT OVER ROUGH ROAD OR A BRIDGE. MY DAUGHTER SAYS SHE HAD TO HOLD ON TO THE STEERING WHEEL AND SLOW DOWN IN TRAFFIC. SHE SAYS IT ALSO HAPPENED ON THE RETURN TRIP 12/17/19. MY WIFE HAD AN EPISODE YESTERDAY 1/27/19 AFTER PICKING UP THE JEEP FROM SERVICE IN WHICH THEY REPLACED THE WARRANTY RECALLED JL STEERING DAMPER (PHOTO OF INVOICE ATTACHED). SHE WAS DRIVING ON THE INTERSTATE AND HIT A BUMPY SPOT. SHE SAID IT STARTED SHAKING AND WAS SCARED SHE WAS GOING TO LOSE CONTROL WHILE SLOWING DOWN ON THE INTERSTATE. AFTER RESEARCHING ON THE INTERNET I AM LEARNING OF THE "DEATH WOBBLE" AS THEY CALL IT. WE HAD A 2014 JEEP WRANGLER FOR 5 YEARS AND OVER 100K MILES AND NEVER EXPERIENCED THIS. IT IS NOT SAFE. I LEFT A VM THIS MORNING WITH THE SERVICE MANAGER AT ED VOYLES IN MARIETTA, GA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302419January 27, 2020
UNKNOWN OR OTHER
UNABLE TO DISABLE SIRIUSXM TRAVEL LINK WEATHER ALERTS. THEY BLOCK THE WHOLE SCREEN AND DISTRACT THE DRIVER BECAUSE THEY FORCE THEM TO MAKE A RESPONSE. SOME MANUFACTURERS WITH XM ALLOW ALERTS TO BE DISABLED, BUT FCA DOESN'T. THESE ALERTS ARE OFTEN IRRELEVANT- I'VE SEEN SOME FOR AREAS OVER 100 MILES AWAY. I'VE RESEARCHED THIS ONLINE, AND FOUND THAT IT IS A VERY COMMON SAFETY COMPLAINT FOR FCA VEHICLE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302156January 27, 2020
STEERING
STEERING WANDERS FROM THE FIRST TIME I TOOK POSITION OF THE VEHICLE. THE STEERING WOULD PULL TO ONE SIDE AND WHEN MAKE A LITTLE CORRECTION, IT WOULD PULL TO THE OTHER SIDE. THIS IS A CONSTANT PROBLEM. IT DIDN'T MATTER IF I WAS DRIVING AT 25 MPH OR 50 MPH. I THOUGHT IT WOULD IMPROVE THE MORE I DRIVE IT BUT IT DID NOT GET ANY BETTER. THE VEHICLE HAD BEEN AT THE DEALER'S SERVICE DEPARTMENT FOUR TIMES. THE STEERING BOX WAS REPLACED ON THE THIRD TIME THAT WAS BROUGHT BACK TO THEM. THE PROBLEM HAD NOT BEEN CORRECTED. THE VEHICLE HAD BEEN RETURNED BACK TO THE SERVICE DEPARTMENT SINCE DECEMBER 26, 2019. I WAS TOLD THAT THEY'RE WAITING FOR A TECH FROM FICA HOPEFULLY BY MID-FEBRUARY 2020. THE SERVICE MANAGER TOLD ME THAT FICA ADVISED THEM THAT THEY'VE DONE ALL THEY CAN DO AND NOT TO TOUCH THE VEHICLE UNTIL A TECH FROM FICA CHECKS THE VEHICLE. I ADVISED THE MANAGER THAT THIS IS A SAFETY ISSUE AND I WAS NOT TAKING IT BACK ON THE ROAD. SO THE VEHICLE IS SITTING AT THEIR PARKING LOT. THE SERVICE DEPARTMENT HAVE HAD THE VEHICLE FOR OVER 3 MONTHS SO FAR AND COUNTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301298January 23, 2020
STEERING, WHEELS
UNCONTROLLABLE SHAKING WHEN HITTING A BUMP AT HIGHWAY SPEEDS ON HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301181January 22, 2020
STEERING, SUSPENSION
SECOND ATTEMPT AT RECALL BY DEALER, DEALER IS CLAIMING FAULTY PARTS BY FCA. WITHIN 12 MILES OF DRIVING THE JEEP AFTER RECALL WAS COMPLETED FOR A SECOND TIME DEATH WOBBLE IS BACK. HAPPENS WHEN GOING OVER BRIDGES ON HIGHWAY AT AROUND 72 MPH. EXTERIOR TEMP 31. SHAKE HAPPENS TILL SPEED IS DROPPED TO BELOW 60 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301272January 22, 2020
STEERING
VEHICLE WANDERS, ESPECIALLY AT HIGHWAY SPEEDS. TRACK BAR HAS BEEN REPLACED PER TSB 02-003-19, STEERING DAMPER REPLACED PER V41 RECALL, AND TO DATE, THE VEHICLE HAS BEEN ALIGNED MORE THAN THREE TIMES. THE VEHICLE STILL PULLS TO THE RIGHT WHILE DRIVING AT HIGHWAY SPEEDS (EVEN ON MULTI-LANE FREEWAYS) DESPITE THE REPAIRS AND ADJUSTMENTS PERFORMED BY THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300850January 21, 2020
STEERING, SUSPENSION
AFTER RECALL FOR DEATH WOBBLE, REPAIR MADE CONDITION WORSE, AT HIGHWAY SPEED WHEN HITTING BUMPS IN ROAD, REQUIRES DROPPING SPEED TO BELOW 50 MPH TO GET SHAKING TO STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300991January 21, 2020
ENGINE, STEERING
I PURCHASED A 2019 JEEP WRANGLER JL IN SEPTEMBER 2019 BRAND NEW 8 MILES ON THE CAR . I GAVE THE CAR TO MY WIFE AS A GIFT . SO SHE STARTED COMPLAINING ABOUT THE STEERING SO WE TOOK IT TO THE DEALER AND THEY REPLACED A COUPLE OF STEERING PARTS LEFT THE DEALER AND RIGHT AWAY I NOTICED THAT IT WAS STILL DRIVING THE SAME WITH TO MUCH PLAY ON THE STEERING . CALLED THEM RIGHT AWAY AND THEY SAID BRING IT BACK THEN A STEERING BOX WAS REPLACED STILL NO CHANGE HARD TO KEEP IN THE LINES SOME TIME IT HAS A HARD SHAKE ON THE RIGHT FRONT . SO WE TOOK IT BACK THEY MAID ADJUSTMENT, STILL THE SAME WIFE IS SCARED TO DRIVE IT . SO TOOK IT BACK 7 DAYS LATER THEY SAID NOTHING WRONG IT DRIVES AS DESIGNED SO 1 1/2 TO 2' PLAY ON THE WHEEL IS NORMAL STILL THE JEEP IS ALL OVER THE LINES AND TO TOP IT OFF MY WIFE WAS PULLED OVER BY FL KEY POLICE THING SHE WAS DRUNK AND HAD TAKE A ALCOHOL TEST AND SHE WAS CLEAN AND LET GO. THIS WAS A HORRIBLE FOR HER . WE DON'T WANT THE CAR ANYMORE WHAT CAN WE DO. MUST OF THIS HAPPENS AFTER 45 MILES PER HOUR . MY CONTACT NUMBER IS 7862852804
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300358January 19, 2020
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), STEERING
STEERING/WANDERING ISSUE WITH 2019 UNLIMITED SPORT STOCK TIRES/CONFIGURATION. SEEMS DANGEROUS ON THE ROAD. DIFFICULT TO DRIVE AND RETURN TO STRAIGHT AFTER TURNING. WON'T GO BACK TO STRAIGHT AFTER TURNING AND SEEMS TO BE A LOT OF SLACK IN THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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