Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11494855November 25, 2022
POWER TRAIN
my clutch went with 41000 on vehicle and jeep chrysler will not honor it. They say 12000/12000 is warranty. I have taking my jeep to 3 different transmission places and they all said its defective pressure plates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494137November 18, 2022
STEERING
Vehicle goes into death wobble on highway, you must slow down below 30 miles an hour to get to stop. Very dangerous on busy interstate. Vehicle had less than 40,000 miles, took it back to Jeep dealer where they inspected it and said they now have upgraded parts, I felt if they new they had a problem and had re-engineered parts for a fix the fix should have been on them. Cost for parts and labor exceeded $1200.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492854November 9, 2022
VEHICLE SPEED CONTROL, STEERING, ELECTRICAL SYSTEM
Power steering and digital speedometer cut out without notice. Seems to be an electrical issue as it will throw a handful of lights at once and sometimes read "no bus". Has happened numerous times. Dealership replaced the aux battery. Did not resolve. Private dealerships are afraid to even touch it. Dealership I purchased it from "can't look at it until March" (5 months from now). There are reports of this all over forums and YouTube. Reached out to Chrysler directly and they basically just said "sorry your warranty is up".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492786November 8, 2022
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
When driving steering stops working transmission won’t shift wipers come on speedometer stops working radio gets loud engine cooling fan turns on fast and loud warning lights come on in dash abs, trac control, air bag, and service shifter. Have to restart vehicle and tap on small electrical connector behind the glove box to return to normal. Sometimes the vehicle won’t start or shift out of park. Problem is ongoing happens when idling sitting still or driving down the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492566November 7, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 30 MPH, the vehicle jerked and pulled inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the roadway. The vehicle was taken to the local dealer where it was diagnosed that the rear brake calipers had seized. The dealer diagnosed that the rear brake calipers and the brake line needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492400November 5, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My jeeps backup camera randomly works. This is a huge safety issue. I’ve taken it to Jeep who said there were no recalls and made me pay close to $300 out of pocket to “update” my radio system. I am still having the issues and can’t afford to keep taking the vehicle back to troubleshoot further. This is a major safety issue as it’s not guaranteed my camera will work and if it does fail there is no telling when it will start working again. If you search forums you’ll see this issue being present with jeeps since 2016 to now. All different years. Please let me know what can be done or if additional info is needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492243November 4, 2022
STEERING, SUSPENSION
Severe "Death Wobble" occurred on the highway at 70 mph after running over a bump in the road (bridge seam), let off the accelerator and the wobble increased. I experience "Death Wobble" routinely with this vehicle but, never this bad. Stock, no lift or modifications, 45K miles, properly inflated newer tires and steering damper replaced. Vehicle steering feels consistently unstable and cannot drive more than 65 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491854November 1, 2022
UNKNOWN OR OTHER, STRUCTURE:INTERIOR PANELS:SUN VISOR
Driver side sun visor has a failed connection to the vehicle frame, resulting in the visor falling down in front of the driver's field of view. This happened spontaneously and nearly resulted in a crash. This is an issue many owners of Jeep Wrangler JLs have experienced. The design of this connection has not changed. Please reference these Jeep owner websites for more examples. https://www.jlwranglerforums.com/forum/threads/sun-visor-broken.37957/page-21 https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491337October 28, 2022
STEERING, SUSPENSION
While driving the 2018 Jeep Wrangler JL, the vehicle began to shake violently along with the steering wheel. I had to pull over and slow to a stop to make it stop. I was running at a speed of about 70mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490835October 25, 2022
STEERING
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 45 MPH and turning the steering wheel in either direction, the vehicle failed to respond. The contact stated no warning light was illuminated. The contact continued driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the steering gearbox to be replaced. The vehicle was not repaired. The contact called a second local dealer: Gupton Motors, Inc (3450 Tom Austin Hwy, Springfield, TN 37172:(615) 380-7226), and made an appointment to service the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 24,409.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490600October 24, 2022
STEERING, SUSPENSION, UNKNOWN OR OTHER
This started out intermittently after hitting a bump in the road, but now the vehicle shakes uncontrollably at 50 mph and above. The vehicle feels like it is falling apart. I need to put my hazzards on and move slowly to the side of the road and come to a stop to get the shaking to stop. I have several videos of the condition, but they are too large to upload (11MB and 33MB). I am taking my vehicle to the dealership in hopes they can fix this. There is an open class action lawsuit with Jeep over a similar issue. I also have already had the steering stabilizer recall performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489923October 19, 2022
STEERING
In cold weather the Jeep is very hard to steer at highway speeds. While driving at highway speeds below 40 F and coming around a curve the steering feels like its locked up (will not turn). It has to be forced to get over the locked up spot (hump). This happens a few times until the engine and system warms up, then works fine. This seems to be a well known issue on the Jeep JL Wrangler forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488931October 12, 2022
SEATS
passenger seat came unlocked from track and moved freely back and forth in track to stops. when passenger exited vehicle seat back folded forward and would not fold back upright making the seat unusable. the drivers' seat has same mechanical operation as the passenger seat. if this same problem were to occur with the drivers seat this would lead to possible loss of control and or accident. this seat system has weak plastic parts that have been known to fail for some time now without being addressed by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488640October 10, 2022
UNKNOWN OR OTHER, STEERING, WHEELS
Vehicle violently shakes after hitting a bump or other imperfection on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488658October 10, 2022
ENGINE, UNKNOWN OR OTHER
The Jeep was being driven to a dealership to get checked for recalls due to the engine stuttering and stalling, radio and navigation not working, and just not running right. All of the sudden the engine ‘blew up’ and it stopped running. The Jeep was rolled to the side of the road and oil was seen leaking out of a hole in the underside of the engine. Pics were taken. It was towed to a dealership. No inspection has been performed yet to determine what the cause of the catastrophic failure is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488553October 9, 2022
STEERING, SUSPENSION, WHEELS
I purchased my 2018 Jeep wrangler and has less than 13k miles. I been having alot of front shaking (death wobble) since purchasing the vehicle. I have heard of complaints about the front end shaking violently and have had this problem a few times. Especialy at highway speeds if I hit a pothole as such. I can get it to stop if i am able to slow down and apply light brake pressure. I have checked all the steering for tight ess and even had the track bar replaced (as per other owners). But still have the problem occasionally. As for alignment, the jeep runs really well and straight without problems. I hear theres possible problems with the aluminum steeringg box (which I do have) vs. the steel steering box (I hear has a recall??). Is there any other issues as this is really scarry. Other than the replacement track bar everything is stock on this vehicle. Behicle was purchased from Cascade Auto in Wenatchee Washington 22 July 2022 with 10,893 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488479October 8, 2022
ELECTRICAL SYSTEM
I have had repeated issues attempting to start the vehicle and it will not turn over. This usually occurs after I have driven the vehicle for at least 45 min. All lights and components turn on but the engine will not turn over, no indication that the engine is engaging. I tried starting in neutral and it does not engage. Battery is new, terminals are clean and fit properly. Vehicle is grounded. Sometimes after a half hour or more it will start. This happens at least once a week. Taken to mechanic e times and cannot get it to repeat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488493October 8, 2022
STEERING, WHEELS, SUSPENSION
This Jeep has the notorious “Death Wobble”. It has been inspected numerous times, there was a recall on a part ~May be a sway bar or a stabilizer bar etc- that did absolutely nothing to fix it. I’ve had the entire suspension replaced and it still does it constantly when driving over bumps in the road -specifically when the front right tire goes over a bump, around the 30+ mph. The entire front end of the Jeep jumps all over the road, the steering wheel shakes violently back and forth and you lose control of the vehicle. It’s terrifying when it happens, especially on the freeway. My two teenagers have both experienced this while driving and they were terrified trying to control it, had no idea what to do and almost lost control of the car because of how violently this one shakes. They both are anxious about driving the vehicle all together. I purchased this new and it started right away. Took it to the dealer and they new exactly what I was talking about but had no idea how to fix it. There is no warning, it’s just happens suddenly amen going over a bump in the road. It’s SO SCARY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488199October 6, 2022
ENGINE
OIl Cooler failure resulting in oil spill onto the transmission and motor housing. Per discussions of JK forums and other associated websites, this is a common issue with the 3.6 penstar motors. It was recalled on the Jeep Cherokees; however, failure to recall on the JK models were not available. Furthermore, most tech are stating when changing the oil filter, over torque can cause the seal to break or housing to crack resulting in leak. On manay forums, the JK ranging in years for the oil cooler issue is higher than normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488098October 5, 2022
STEERING
Going over a bridge at 55mph my vehicle went into a vigorous shaking in the front end making it uncontrollable to steer. I had to decrease speed right away to avoid going into another vehicle or the side of the bridge. Once, on the other side, I pulled over to come to a complete stop and was able to continue to my destination about 1-2 miles away at reduced speed. This is commonly known as “The Death Wobble” at the dealerships and Jeep community. It was taken in that day and returned the next day as they replaced the Steering Damper, which I’ve been told will not fix this problem. We will just have to see what happens next.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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