Jeep Wrangler Complaints (2016)

462 consumer complaints on file.

#10897438August 21, 2016
AIR BAGS, SEATS
OUR 2 WEEK OLD 2016 JEEP WRANGLER WILLYS WAS IN A SOLO COLLISION IN JULY 2016. MY PARTNER HIT WATER, HYDROPLANED, AND THEN HIT A GUARDRAIL WITH THE FRONT END AT 50+ MPH ON A 4 LANE HIGHWAY. SHE WENT AIRBORNE, FLIPPED SEVERAL TIMES AND WAS EJECTED FROM THE VEHICLE. THE SEATS CAME OUT AND ROLL BARS FAILED, BUT THE AIRBAGS ALSO NEVER WENT OFF DESPITE THE INITIAL IMPACT. WE DO NOT KNOW IF SHE WAS WEARING HER SEATBELT. SHE SUFFERED A TRAUMATIC BRAIN INJURY, COLLAPSED LUNG, SHATTERED PELVIS, BROKEN BACK, BROKEN HIP, BROKEN EYE SOCKET, COMPOUND FRACTURE OF HER ANKLE, BROKEN TAILBONE, MULTIPLE DEEP LACERATIONS AND WAS IN ICU FOR WEEKS. THE AIRBAGS NEVER WENT OFF! ..UPDATED 04/11/17 *BF UPDATED 07/12/2017*JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10896135August 15, 2016
AIR BAGS, UNKNOWN OR OTHER
THIS VEHICLE HAS A POSSIBLE AIR BAG CLOCK SPRING MALFUNCTION..THIS IS A SERIOUS THING BUT THIS IS A 2016 MODEL....NOW WE TRADED IN S 2011 WRANGLER THAT HAD THE SAME PROBLEM. 5 YEARS LATER AND STILL NOT FIXED SO I NEED AN ANSWER... THE CLOCK SPRING WAS REPLACED ON THE 2011 ABOUT 4 YEARS AGO BUT BURNED TO THE GROUND ABOUT 8/01/2016.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10895563August 13, 2016
UNKNOWN OR OTHER
GEAR "STICK" -- MANUAL TRANSMISSION SYSTEM: 1. "WHEN CHANGING INTO SECOND GEAR, THE GEAR STICK SHIFTS TOWARD THE LEFT, TOUCH OR NEAR TOUCHING THE DISENGAGED, LOWERED-- EMERGENCY BRAKE LEVER--WITHOUT GOING INTO SECOND GEAR. 2. GEAR OCCASIONALLY DOES NOT GO INTO NEUTRAL WH EN SHIFTED TO THAT POSITION. 3. GEAR STICK TWIST, AND SHIFT PASS REVERSE WITHOUT GOING INTO REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892834August 3, 2016
POWER TRAIN
MY 2016 MANUAL JEEP RUBICON UNLIMITED (APPROX 14K MILES) DROVE/SHIFTED FINE ON MY WAY TO WORK (ABOUT 3 MILES, VERY LIGHT TRAFFIC) LAST NIGHT, BUT WHEN I GOT BACK IN THE JEEP TO HEAD HOME, THE STICK-SHIFT WAS ALL CADDY WOMPUS AND I STRUGGLED TO GET IT INTO GEAR TO BACK OUT OF MY PARKING SPACE. IT FELT LIKE IT HAD TWISTED SIDEWAYS AND FALLEN DOWN. TO GET IT INTO 1ST GEAR, I HAD TO SHOVE IT FAR TO THE LEFT TOWARD THE STEERING WHEEL, AND FOR 2ND GEAR, I HAD TO PRACTICALLY JAM THE SHIFTER INTO MY LEG. FINDING NEUTRAL AND REVERSE WAS TRICKY--THE WHOLE SHIFTER MECHANISM FELT LIKE BROKEN BONES AND MUSH. I WAS ABLE TO GET IT HOME (THANKFULLY A SHORT DRIVE ON BACK ROADS WHERE I COULD GO SLOW AND THERE WAS NO TRAFFIC) BUT WAS BAFFLED BY HOW IT WAS FINE EARLIER, THEN SUDDENLY JUNK. THANKFULLY I WAS NOT ON THE HIGHWAY OR ON A TRIP SOMEWHERE WITH MY DAUGHTER IN THE JEEP. A TOW TRUCK PICKED IT UP THIS MORNING AT OUR HOME BECAUSE DRIVING IT 16 MILES TO THE DEALER IN THE CITY IN HEAVY TRAFFIC (NOT KNOWING IF SHIFTING WOULD BE AN OPTION) SEEMED VERY DANGEROUS. THE REP AT THE JEEP DEALER SAID HE HAD NEVER SEEN THIS BEFORE, HOWEVER I DISCOVERED MANY PEOPLE ON WRANGLERFORUM.COM HAVE REPORTED THE EXACT SAME ISSUE. WITHOUT HEARING BACK FROM THE DEALER YET TO VERIFY, IT APPEARS TO BE THE 52060064AG LEVER GEARSHIFT / BUSHING THAT HAS MALFUNCTIONED/BROKEN. I AM VERY DISAPPOINTED THAT MY FIRST EVER AMERICAN MADE VEHICLE FEELS LIKE CHEAP JUNK. IN ADDITION TO THIS POTENTIALLY VERY SERIOUS ISSUE, THERE HAVE BEEN OTHER MINOR IRRITATING ISSUES SUCH AS THE DRIVER SIDE MIRROR SIMPLY FALLING OFF WHILE DRIVING, AND THE FENDER OVER THE REAR WHEEL FALLING OFF. THINGS LIKE THIS SHOULD NOT HAPPEN WITH A NEW "TOUGH" (AND RELATIVELY EXPENSIVE) VEHICLE. I AM DISAPPOINTED AND, FRANKLY, PISSED. DOES QUALITY EVEN EXIST ANYMORE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892034August 1, 2016
POWER TRAIN
2016 JEEP WRANGLER UNLIMITED BLACK BEAR EDITION 6 SPEED MANUAL. SHIFT LEVER IS MAKING CLICKING SOUND WHEN SHIFTING. SHIFTER CAN ROTATE 360 DEGREES. FEELS LOOSE WHEN SHIFTING AND INTERFERES WITH PUT JEEP INTO GEAR. UNABLE TO DRIVE VEHICLE UNTIL IT GETS FIXED. IS COVERED UNDER POWER TRAIN WARRENTY. ONLY HAD THE JEEP FOR 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891952July 31, 2016
ELECTRICAL SYSTEM, POWER TRAIN
I HAVE AN AUTOMATIC JEEP RUBICON 2016 UNLIMITED. IT DIED DURING MOTION AFTER SHIFTING TO REVERSE FROM DRIVE. I WAS DOING A SHARP TURN WHERE I NEEDED TO GO BACK IMMEDIATELY AND JUST WHEN I SHIFT REVERSE (DURING PRESSING THE BRAKES LIKE NORMALLY EVERYBODY DOES) IT SHUT DOWN. THEN, I PUT IN PARK AND STARTED IT AGAIN AND IT DIDN'T RECOGNIZE THE REVERSE (IDLING BUT NOT MOVING). I HAD TO PUT IT OFF (AFTER SHIFTING TO PARK) AND START IT AGAIN. AT THE SECOND TIME IT RECOGNIZED REVERSE AND WORKED FINE FOR NOW. NO CODES DURING THE INCIDENT. MY CASE IS SIMILAR TO THE COMPLAINT: NHTSA ID NUMBER: 10850113.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887712July 22, 2016
SERVICE BRAKES, WHEELS
MY JEEP WAS BOUGHT BRAND NEW LESS THAN A MONTH AGO AND WHEN I TAKE MY FOOT OFF THE BRAKE OR PRESS THE BRAKES THERE'S A NOISE. ITS NOT THE SAME NOISE THAT THE CAR WOULD MAKE IF THE BRAKES WHERE BAD. I BROUGHT MY CAR BACK TO THE DEALER THAT I GOT IT FROM AND THEY SAID ALL JEEPS DO THAT WHICH DOESN'T MAKE ANY SENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887769July 22, 2016
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING DOWN THE ROAD IN MY 2016 JEEP WRANGLER UNLIMITED GOING DOWN A STRAIGHT STRETCH OF ROAD AT 45MPH ON A SUNNY DAY. THE TRACTION CONTROL SUDDENLY KICKED ON AND APPLIED THE BRAKES ONLY ON ONE SIDE OF THE VEHICLE AND TRIED TO PULL ME INTO THE CAR IN THE NEXT LANE TO MY RIGHT. DEALER COULD FIND NOTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887435July 21, 2016
POWER TRAIN
WHILE DRIVING ON CITY STREETS THE MANUAL TRANSMISSION'S SHIFT LEVER BECAME LOOSE MAKING IT DIFFICULT TO SHIFT INTO ANY GEAR. THE LEVER WOULD ROTATE 360 DEGREES AROUND ITS CENTER AND EVENTUALLY COME COMPLETELY OFF OF ITS MOUNT. WHEN ROTATED, THE OFFSET IN THE SHIFT LEVER BEING AT A NEW ANGLE WOULD LEAD TO SHIFTING BEING OBSTRUCTED BY THE DRIVER OR PASSENGER'S LEGS AND SEATS. AFTER COMING OFF OF ITS MOUNT WHILE STATIONARY GEAR SELECTION BECAME IMPOSSIBLE WITHOUT REPAIR. DEALER WOULD EVENTUALLY COMPLETE A REPAIR UNDER WARRANTY. ITEMS NOTED ON THE SERVICE ORDER: LEVER: 52060064AG, SCREW: 6506668AA, PCM UPDATE FLASHED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885273July 16, 2016
POWER TRAIN, UNKNOWN OR OTHER
MANUAL GEAR LEVER SPINS MAKING THE VEHICLE IMPOSSIBLE TO SHIFT. HAPPENED OVERNIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883892July 11, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO SHIFT TO FOURTH, FIFTH OR SIXTH GEAR. IN ADDITION, THE CONTACT STATED THAT VEHICLE ALSO FAILED TO SHIFT THE REVERSE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTER ASSEMBLY WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882593July 5, 2016
POWER TRAIN
THE CONNECTION OF THE GEAR SHIFTER TO THE MANUAL TRANSMISSION BREAKS, LEAVING YOU STUCK IN WHATEVER GEAR IT WAS LAST IN, AND BASICALLY STRANDED. I PERSONALLY WAS IN A PARKING GARAGE WHEN IT OCCURED, OTHERS HAVE BEEN ON AND OFF ALL KINDS OF ROADS. SEE THIS LINK FOR THE COLLECTION OF OTHERS HAVING THIS PROBLEM: HTTP://WWW.WRANGLERFORUM.COM/F202/16-JKU-MANUAL-6-SPEED-BROKEN-SHIFTER-1625138.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881291June 28, 2016
FUEL/PROPULSION SYSTEM
I RENTED A JEEP WRANGLER UNLIMITED THROUGH ALAMO IN PUERTO RICO FOR 2 WEEKS. ON 5 OCCASIONS WHILE MY FOOT DEPRESSED THE BRAKE WITH FORCE, THE CAR SURGED FORWARD. MY FOOT WAS ONLY ON THE BRAKE. IN EACH INSTANCE, I WAS FORCED TO THROW THE CAR INTO PARK TO PREVENT THE VEHICLE FROM SURGING FORWARD. THIS CREATED A DANGEROUS CONDITION IN 3 INSTANCES, 2 WHERE I MIGHT HAVE HIT LARGER VEHICLES (ONE A FORESTRY TRUCK, ANOTHER A LARGE BOX TRUCK) ON NARROW MOUNTAIN ROADS, 1 WHERE I WAS AT THE EDGE OF PARKING PAD THAT WOULD HAVE RESULTED IN THE JEEP GOING DOWN A STEEP MOUNTAIN RAVINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875405June 20, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2016 JEEP WRANGLER UNLIMITED RHD. THE CHECK ENGINE LIGHT AND TRACTION LIGHT CAME ON WHILE DRIVING. RESTARTED THE VEHICLE AND TRACTION WENT OFF. CHECK ENGINE WENT OFF LATER THAT DAY, BUT CAME BACK ON. TRACTION WAS INTERMITTENT, BUT WOULD TURN OFF WHEN RESTARTED. NEXT DAY, CHECK ENGINE LIGHT AND TRACTION CAME ON AND TWICE WHILE MOVING THE ENGINE DIED. I LOST TOTAL CONTROL OF VEHICLE, BUT WAS GOING SLOW AT THE TIME. ONCE ON A CURVE AND THE OTHER TIME WHILE TURNING. SECOND TIME WAS TOWARD A DEEP DITCH, BUT STOPPED SHORT. THIS IS VERY DANGEROUS. QUALITY MOTORS TRIED TO FIX ONCE. WILL TAKE BACK TOMORROW WHEN THEY COULD FIT IT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873138June 8, 2016
UNKNOWN OR OTHER
HORN DOES NOT HONK WHEN DEPRESSED OR THERE MAY BE A DELAY TIL THE HORN ACTUALLY SOUNDS. AT TIMES IT DOES NOT EVEN HONK AT ALL. MAJOR SAFETY ISSUE. PLEASE ADDRESS. THIS OCCURS WHETHER THE VEHICLE IS STATIONARY OR MOVING. HAPPENS EVERY SINGLE TIME. I HAVE CHECKED ON FORUMS AND EVERYONE HAS THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10863892May 17, 2016
ENGINE, POWER TRAIN
2016 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO ENGINE WARNING LIGHT ON DASHBOARD, ENGINE NOISES AND NO ACCELERATION WHEN GAS PEDAL IS DEPRESSED ISSUES. *SMD THE CONSUMER STATED WHEN HER HUSBAND DROVE THE VEHICLE, THE ENGINE LIGHT DID NOT ILLUMINATE. HOWEVER HE DID HAVE TO PUSH THE ACCELERATOR PEDAL MORE THAN USUAL. TWO WEEKS LATER, WHILE DRIVING AT A SPEED OF 40-45 MPH, THE CONSUMER HEARD A LOUD NOISE AND NOTICED THE RPM WAS AT 5,000 AND GOING TO 6,000. THE VEHICLE WAS SHAKING AND THE ENGINE WAS MAKING LOUD GRINDING NOISES. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. THEY STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. TWO WEEKS LATER, AS BEFORE, THE ENGINE BECAME LOUD, THE RPM WENT TO 5,000 AND FOR THE SECOND TIME, THE NUMBER 1 SURROUNDED BY A SQUARE LIT UP ON THE DASH BOARD AFTER THE LETTER D. THE VEHICLE ONLY REACHED A SPEED OF 10-15 MPH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863497May 5, 2016
ELECTRICAL SYSTEM, ENGINE
MY SON CAME HOME FROM SCHOOL TO GET HIS WALLET TO GO FILL UP HIS JEEP WHEN HE CAME OUT BACK OUTSIDE THE FRONT OF HIS JEEP WAS SMOKING, WHEN HE OPENED THE HOOD HE FOUND THE RADIATOR FAN ON FIRE. HE QUICKLY RAN AND GOT THE HOSE AND PUT OUT THE FIRE BUT IT CONTINUED TO SMOKE FOR ABOUT 5 MINS. THE JEEP WAS RUNNING PARKED IN THE DRIVEWAY THE JEEP ONLY HAS ABOUT 4000 MILES ON IT THE AIR-CONDITIONING WAS ON. HE ONLY DROVE IT FROM SCHOOL ABOUT 1 MILE AWAY. WE HAVE NOT TAKEN IT TO THE DEALER YET. THE FANS CURRENTLY ARE NOT WORKING THE REST OF THE VEHICLE SEEMS TO BE FINE. I HAVE PICTURE AND A VIDEO I CAN TRY TO UP LOAD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10862458May 2, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE AT 15 MPH, THE VEHICLE BECAME STUCK IN LOW GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER, THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 725.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853133April 3, 2016
UNKNOWN OR OTHER
ROOF LEAKS AND SOAKS CARPET ON PASSENGER SIDE FLOOR EVERYTIME IT IS PARKED IN THE RAIN OR SNOW AND CAUSES WINDOWS TO FOG UP BECAUSE OF MOISTURE IN THE COCKPIT AND CREATES A SAFETY PROBLEM NOT BEING ABLE TO SEE IN OUR COLD WISCONSIN CLIMATE , VEHICLE HAS BEEN AT DEALER TWICE NOW FOR THAT PROBLEM AND IT HAS LESS THAN 2000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850112March 16, 2016
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAVE A 2016 JEEP WRANGLER UNLIMITED WITH 20,000 MILES., TODAY I WAS GOING UP A HILL STOPPED AT A MAILBOX THEN STARTED TO TAKE OFF AND THE MOTOR STALLED WHILE IN DRIVE. IT CASED ME TO ROLL BACK ABOUT 3' BEFOR I COULD HIT THE BRAKE ALMOST CAUSED A ACCIDENT. I THEN RESTARTED THE JEEP PLACED IT BACK IN DRIVE AND IT WOULDN'T MOVE! IT ACTED LIKE IT WAS IN NEUTRAL. I ALSO TRIED REVERSE STILL WOULDN'T DO NOTHING. SO I ROLLED TO A FLAT SPOT IN THE ROAD CHECK THE TRANS FLUID, IT WAS GOOD THEN TURNED IT OF CHECKED THE OIL, IT WAS GOOD TO. THEN STARTED IT BACK UP AND PUT IT IN DRIVE AND IT WAS WORKING FINE AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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