Jeep Wrangler Complaints (2013)

657 consumer complaints on file.

#10622248August 14, 2014
ENGINE, POWER TRAIN
SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE. I CALLED AS SOON AS I GOT THE RECALL NOTICE. THE DEALER TOLD ME TO CALL BACK IN A MONTH OR SO BECAUSE THE ITEM(S) WERE BACK ORDERED! I AM CALLING APPROXIMATELY 1 1/2 MONTHS LATER. THE PART(S) IS NATIONALLY BACK ORDERED! I CALLED TODAY, 8/14/2014 AND IT IS STILL BACK ORDERED!!!! WHAT AM I SUPPOSED TO DO, CONTINUE DRIVING THE VEHICLE WITH THE RISK OF CRASHING?! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620831August 8, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620687August 7, 2014
STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN ON THREE SEPARATE OCCASIONS TO BE REPAIRED UNDER THE RECALL H OEVER THE PART WAS NOT AVAILABLE. THE CONTACT DID EXPERIENCE THE FAILURE. THE FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618623August 4, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617280July 29, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING)BUT THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE RECALL WAS REPORT ON JUNE OF 2013 AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615739July 23, 2014
STEERING, POWER TRAIN
CHRYSLER ISSUED SAFETY RECALL N28 AND NO PARTS ARE AVAILABLE FOR THE REPAIRS!!!!! I HAVE BEEN WAITING OVER 4 MONTHS FOR REPAIRS TO BE DONE ON A 2013 MODEL JEEP WRANGLER. MY WARRANTY PERIOD WILL BE OVER BEFORE THE VEHICLE IS SAFE TO DRIVE! I HAVE TALKED TO CHRYSLER AND THEY DO NOT HAVE A TIME FRAME WHEN THE PARTS WILL BE AVAILABLE. HELP HELP HELP PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615107July 21, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT ABLE TO BE SERVICE UNDER THE RECALL SINCE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611308July 17, 2014
STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, THE POWER STEERING FAILED CAUSING THE CONTACT TO CRASH INTO A TREE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 30,000. UPDATED 09/22/14*LJ THE CONSUMER STATED THAT A PART WAS INSTALLED UPSIDE DOWN. UPDATED 2/23/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10610640July 15, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART BUT FAILED TO ACCELERATE OVER 40 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,529. UPDATED 8/27/14*CN THE CONSUMER STATED THAT THE DEALER ADVISED THE CAUSE OF THE FAILURE WAS A FAULTY OIL PUMP. IT WAS REPLACED. THIS FIRST TIME THE FAILURE OCCURRED IT WAS ADVISED THAT THE CPU NEEDED TO BE REFLASHED. UPDATED 09/17/14 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610256July 14, 2014
POWER TRAIN
I RECEIVED THE RECALL N28 EARLY THIS YEAR, I CALL THE DEALER AND THEY DON'T RECEIVED THE PART AT THIS DAY ("THE FACTORY DON'T SEND THE PART TO US (DEALER) FOR COMPLETE THE RECALL"), 7 MONTH AND THE PROBLEM ISN'T REPAIRED. FOR ALL CHRYSLER DEALERS IN PUERTO RICO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610383July 14, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING), BUT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS WERE ORDERED OVER SIX MONTHS AGO. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609909July 11, 2014
WHEELS, TIRES
I PURCHASED A WRANGLER JEEP SPORT IN 2013 AND HAVE HAD TWO FLATS. IT CAME WITH WRANGLER GOODYEAR 255 75 17 IN TIRES. THE FIRST FLAT I EXPERIENCED WAS SIX MONTHS AFTER I PURCHASED THE JEEP AND IT WAS THE SIDEWALL AND COULD NOT BE FIXED. NOW SIX MONTHS LATER ANOTHER TIRE HAS WENT FLAT AND IT IS ALSO THE SIDEWALL. THIS JEEP HAS LESS THAN 28,000 MILES ON THIS TIRE AND ONLY 15,000 ON THE FIRST TIRE. THESE TIRES COST 290.00 A PIECE, I MEAN REALLY. WHO CAN AFFORD TO CONTINUE PURCHASING TIRES AT THIS COST EVERY SIX MONTHS WHEN THE TIRE IS RATED AT 50,000 MILES. NOW EVERYONE I CALLED SAY ITS NOT UNDER WARRANTY OR NO RECALL BUT SOMETHING IS WRONG WITH THESE TIRES FOR THE SIDEWALLS TO KEEP HAVING FLATS. AND IF I'M NOT MISTAKEN THIS IS AN OFF ROAD VEHICLE ISN'T IT, NOT THAT I'VE EVEN TAKEN IT OFF ROAD. IF THIS IS A PROBLEM WITH OFF ROAD TIRES HOW ABOUT COMING UP WITH A BETTER SIDEWALL FOR GOODYEAR TIRES, JUST SAYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609923July 11, 2014
POWER TRAIN
I KEEP RECEIVING N28 SAFETY RECALL NOTICES, AND EVERY TIME I CALL MY DEALER TO SCHEDULE AN APPOINTMENT, THEY INFORM ME THAT CHRYSLER IS NOT SENDING THEM ENOUGH PARTS AND I AM ON A WAITING LIST. IT HAS BEEN AT LEAST 8 MONTHS AND I HAVE STILL NOT HAVE THE SERVICE DONE TO CORRECT THIS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606898June 30, 2014
SERVICE BRAKES
TL * THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606798June 29, 2014
STEERING
I HAVE RECEIVED SEVERAL RECALL NOTICES FOR RECALL N28/13V-234, EVERY TIME I RECEIVE A NOTICE I CONTACT MY DEALER NYLE MAXWELL DODGE/CHRYSLER/JEEP OF TAYLOR TEXAS. AND EVERY TIME I AM TOLD THAT THEY HAVE NO PARTS FOR THE REPAIR, AND THEY DON'T EXPECT ANY PARTS IN. THEY DON'T TRY TO ORDER THE PARTS OR SCHEDULE A APPOINTMENT. AND I AM TOLD BY THE SERVICE PERSONEL THAT I CAN KEEP CHECKING IN AND MAYBE I WILL GET LUCKY AND THEY WILL HAVE THE PARTS. THIS IS UNACCEPTABLE, THEY EITHER NEED TO FIX IT OR STOP TELLING ME THERE IS A PROBLEM THAT THEY ARE GOING TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605147June 23, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, VISIBILITY/WIPER
RIGHT HAND DRIVE SPORT UNLIMITED. CRUISE CONTROL FAILED TO SET UNTIL AFTER MULTIPLE ATTEMPTS, CRUISE CONTROL DISENGAGED, CRUISE CONTROL REFUSED TO DISENGAGE WHEN APPLYING BRAKES. WINDSHIELD WIPERS INTERMITTENTLY TURN ON BY THEMSELVES. TURN SIGNALS TURN ON INTERMITTENTLY WITHOUT DRIVER INPUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605237June 23, 2014
STEERING, POWER TRAIN
I HAVE RECEIVED SAFETY RECALLS BACK TO JANUARY OF THIS YEAR ON GETTING A TRANSMISSION OIL COOLER TUBE ON THE VEHICLE REPAIRED. I HAVE CONTACTED THE DEALERSHIP EVERY TIME AND MULTIPLE TIMES BETWEEN NOTICES. I WAS PUT ON A LONG WAITING LIST. DURING THE PAST ALMOST 7 MONTHS ONE TIME THEY DID HAVE THE PART AND DID SCHEDULE ME FOR AN APPOINTMENT TO HAVE IT REPAIRED BUT I HAD TO MISS THE APPOINTMENT DUE TO ANOTHER CONFLICT. I CALLED RIGHT AWAY TO RESCHEDULE AND THEY INFORMED ME THEY WOULD HAVE TO USE THE PART ON ANOTHER JEEP THEN. THAT WAS OVER 2 MONTHS AGO WHEN THEY THEN TOLD ME I WAS NUMBER 6 ON THE LIST AND IT WOULD BE ABOUT 2 WEEKS NOT 2 MONTHS. THIS IS THE EGOLF DEALERSHIP IN HENDERSONVILLE, NC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604924June 21, 2014
POWER TRAIN, STEERING
SAFETY RECALL N28/NHTSA 13V-234. NOTIFIED THE DEALER 4 MONTHS AGO THAT I RECEIVED A RECALL. THEY HAVE ORDERED THE PART BUT STILL HAVE NOT RECEIVED IT. THEY STATE THAT CHRYSLER ONLY SHIPS THEM THE PARTS FOR ONE REPAIR A MONTH. IF THEY SOLD ONLY 12 JEEPS A MONTH OVER THE 2 YEARS THE RECALL SPANS THAT WILL TAKE THEM 288 YEARS TO GET ALL THE REPAIRS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604866June 20, 2014
POWER TRAIN, STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER SPORT. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE WOULD NOT SHIFT OUT OF FIRST GEAR AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE CURRENT MILEAGE WAS 16,052.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597389June 10, 2014
POWER TRAIN:MANUAL TRANSMISSION, POWER TRAIN
TL* THE CONTACT OWNS A 2013 JEEP WRANGLE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE MANUAL CLUTCH FAILED TO SWITCH GEARS. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER REPLACED THE CLUTCH. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 6,858.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler