Jeep Wrangler Complaints (2014)

658 consumer complaints on file.

#11180932February 18, 2019
ELECTRICAL SYSTEM, ENGINE
REGARDING COMPLAINT NUMBER: 11175198. THE INFORMATION PROVIDED TO YOU IN MY COMPLAINT WAS SENT TO JEEP US CUSTOMER CARE, FIAT CHRYSLER AUTOMOTIVE GROUP (FCA) FIRST, AND THEY FWD IT TO THE JEEP CHRYSLER REGIONAL MANAGER FOR APPROVAL TO OPEN A "STAR" CASE SO ENGINEERING TECHNICIANS AT FCA COULD LOOK AT THE PROBLEM ON THE JEEP AS IDENTIFIED TO YOU. THE REGIONAL MAINTENANCE MANAGER --REFUSED TO OPEN THE "STAR" CASE --FEARING THAT THE IDENTIFIED ELECTRICAL & ENGINE PROBLEM COULD CAUSE A RECALL AND SAFETY RECALL. ON 2-18-2019 I RECEIVED A CALL FROM US CUSTOMER CARE AT FIAT CHRYSLER AUTOMOTIVE, AND TOLD THAT BECAUSE OF THE AREA MANAGEMENT REFUSAL TO OPEN A "STAR" MY CASE WITH THEM HAS BEEN CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180491February 16, 2019
SEAT BELTS
FRONT DRIVER AND PASSENGER SEAT BELT SPOOL MALFUNCTIONS AND DOES NOT RETRACT SEAT BELT, LEAVING TOO MUCH SLACK TO RESTRAIN DRIVER OR PASSENGER IN THE EVENT OF AN ACCIDENT. DEALER CHARGES $533.10 FOR PARTS AND LABOR FOR SEAT BELT REPLACEMENT. SEAT BELT IS NOT COVERED UNDER WARRANTY OR BY RECALL (THERE SHOULD BE A RECALL FOR THIS). LIKE AN AIRBAG, THIS SHOULD BE COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180227February 15, 2019
ELECTRICAL SYSTEM
I REPORTED TO MY DEALER APPROXIMATELY 6 MONTHS AFTER PURCHASE IN 2014 THAT AT RANDOM TIMES WHILE IN MOTION ALL SAFETY LIGHTS WOULD ILLUMINATE, THE RADIO WOULD GO OFF AND THERE WOULD BE A DING NOISE WHEN THIS HAPPENED. I EVEN TOOK IT IN ON TWO DIFFERENT OCCASIONS AND HAVE CALLED THE DEALERSHIP TO INQUIRE IF THERE WERE ANY RECALLS ASSOCIATED WITH THIS SINCE IT HAPPENS WHILE IN MOTION. THEY HAVE TEST DROVE IT BUT NEVER COULD GET IT TO DO WHAT I DESCRIBED. THE LAST TIME IT HAPPENED WAS IN DECEMBER 2018. IT JUST HAPPENS RANDOMLY, BUT IS VERY SCARY AND SEEMS DANGEROUS SINCE ALL THE SAFETY LIGHTS ILLUMINATE, RPM GAUGE DROPS ETC PUTTING IT IN NEUTRAL AND BACK TO DRIVE IT SEEMS TO CORRECT ITSELF, BUT IT IS STILL VERY CONCERNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176316February 11, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHRYSLER, DODGE, JEEP AND RAM OF INVERNESS (2077 FL-44, INVERNESS, FL 34453, (352) 341-7398) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176114February 10, 2019
ENGINE
LEAKING OIL DUE TO OIL COOLER FAILURE. THIS IS A KNOWN ISSUE ON THE 3.6L PENSTAR ENGINES AND CHRYSLER DODGE JEEP DOES NOTHING TO REPAIR IT. I HAVE LOOKED UP PLENTY OF THREADS AND VIDEOS ON THIS AND THIS IS NOT A EASY OR CHEAP REPAIR. THE RESULT IS OIL LEAKING FROM THE BACK OF THE OF THE INTAKE MANIFOLD AND DOWN THE BACK OF THE ENGINE AND TO THE GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175198February 8, 2019
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING MODERATE SPEED ON A RURAL RD (EST MILES 115K), ALL RED & YELLOW LIGHTS CAME ON, "NO BUS" LIGHT CAME ON WHICH IS NOT LISTED IN THE OPS MANUAL, WINDSHIELD WIPERS CAME ON, RPM GAUGE WENT TO ZERO, FUEL GAUGE WENT TO EMPTY, ENGINE LIGHT FLASHING AND ENGINE RUNNING ROUGH TO POSSIBLE STALL. WITHIN A PERIOD OF TIME 10 MIN OR SO EVERYTHING CAME BACK TO NORMAL AND JEEP RAN OK. THIS HAS HAPPEN TO MY WIFE WHO IS A RURAL MAIL CARRIER ON MANY OCCASIONS. IN FACT IN 1 WEEK IT HAPPENED EVERY DAY AND IT HAS HAPPENED MANY TIMES OVER A LONG PERIOD. JEEP SERVICE FOLKS DON'T KNOW WHAT IS CAUSING THE PROBLEM AS THE CODES DO NOT PIN POINT THE PROBLEM. THEY "THINK" POSSIBILITY IT COULD BE PWR FUSE BOX, MAIN COMPUTER OR FWD INSTRUMENT PANEL EA AT A COST OF OVER $1000 TO REPLACE. SERVICE FOLKS WANT T JEEP BROUGHT TO THEM WITH LIGHTS ON, GAUGES ZERO, ENGINE LIGHT FLASHING BUT IT'S AN INTERMITTENT PROBLEM AND THEY ARE 30 MILES OR MORE AWAY DEPENDING WHERE THE PROBLEM HAPPENS. SERVICE FOLKS HAVE HAD THE JEEP FOR A TOTAL OF 3 DAYS IN JAN & FEB AND DROVE IT OVER 150 MILE AND THE PROBLEM NEVER APPEARED. IN FEB 2015 WHILE DRIVING (24,171 MILES) THE ENGINE LIGHT CAME "ON" AND JEEP STALLED IN THE MIDDLE OF THE ROAD. IT WAS RESTARTED AND DRIVEN SO JEEP WAS THEN TAKEN TO DEALER AND THEY FOUND THAT A FAULT CODE SAID "WIRING DOES NOT HAVE ENOUGH SLACK BETWEEN SENSOR & WIRING CAUSING POOR CONNECTION". REPLACED CAM SENSOR & WIRING. FAULT CLEARED. HAVE PHOTOS OF DASH WITH "ALL LIGHTS AND GAUGES SHOWING ZERO AND NO BUS LIGHT ON AND WIPERS GOING BACK AND FORTH. I'LL SEND IF YOU NEED THEM BUT IT ALL LIGHTS AND GAUGES WHICH ARE DEPICTED IN THE OPS MANUAL. THIS POSSIBLE ENGINE STALLING WHILE DRIVING AND POSSIBLE ELECTRICAL FIRE IS A SAFETY ISSUE. THIS PROBLEM HAS OCCURRED OVER MANY MONTHS THROUGHOUT 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174313February 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHEN THE VEHICLE WAS STARTED, THERE WAS A LARGE PUDDLE OF OIL UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE OIL WAS LEAKING FROM THE OIL COOLER FILTER HOUSING ONTO THE EXHAUST FAN. CHAMPION CHRYSLER JEEP DODGE RAM (4505 WEST 96TH STREET, INDIANAPOLIS, IN 46268, (317) 872-6200) DIAGNOSED THAT THE OIL COOLER FILTER HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172344January 27, 2019
POWER TRAIN
NOTICED LARGE DROPLETS OF OIL UNDER JEEP. UPON INSPECTION, WITHOUT REMOVAL OF ANY COMPONENTS, LOOKED AS THOUGH OIL WAS POOLING AND DRIPPING AND HAD BEEN SPRAYING BACK TOWARDS TRANSMISSION. ISSUE A RECALL. DOES IT TAKE A SERIOUS INJURY OR DEATH BEFORE SOMEONE REALIZES THIS IS A MAJOR ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171043January 20, 2019
ENGINE
DRIVE THE JEEP APPROXIMATELY 10 MILES ON 1/18/19. PARKED IT IN MY DRIVE WAY FOR THE NIGHT. AIR TEMP GOT TO BETWEEN 15 AND 20 DEGREES THAT NIGHT. AT APPROXIMATELY 10:30 AM I STARTED THE JEEP TO ALLOW IT TO WARM UP BEFORE DRIVING 3 MILES TO TOWN. AT ABOUT MILE 2 I NOTICED A BURNING OIL SMELL. I PULLED OFF THE ROAD AND SAW MOTOR OIL COVERING MY TRANSMISSION AND EXHAUST. I CHECKED THE OIL AND IT WAS ABOUT 1/2 A QUART LOW. I DROVE THE JEEP HOME AT THAT POINT AND PARKED IT. CALLED THE DEALERSHIP AND SCHEDULED AN APPOINTMENT. I WAS TOLD IT WAS A CRACK IN THE OIL COOLER HOUSING ASSEMBLY. SERVICE TECH EXPLAINED IT WAS A COMMON ISSUE WITH THIS YEAR MODEL AND THAT JEEP WAS AWARE OF IT. WHEN I ASKED ABOUT PRICING AND RECALLS THE TECH SAID IT WASN'T A RECALLED PART AND THE TOTAL REPAIR COST WOULD BE AROUND $1000.00. CONFUSED I CALLED AROUND TO OTHER JEEP OWNERS AS WELL AS OTHER AUTHORIZED JEEP REPAIR SHOPS AND WAS TOLD THIS. IT IS A VERY COMMON PROBLEM BUT NOT COVERED UNDER ANY RECALL. THIS PROBLEM IS ALL TO COMMON FOR THERE NOT TO BE A RECALL. THE DANGER LIES IN THE FACT THAT HAD SOMEONE LESS KNOWLEDGEABLE BEEN DRIVING, FIRE COULD HAVE ERUPTED FROM THE LARGE AMOUNT OF OIL ON THE EXHAUST, ENGINE FAILURE DUE TO A SUDDEN LOSS OF OIL, AND NOT TO MENTION THE OIL THAT IS NOW RUNNING ONTO THE ROADWAY. AND THE ENVIRONMENTAL ISSUES AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170481January 17, 2019
AIR BAGS
TAKARA RECALL, BUT NO PARTS AVAILABLE TO FIX, AND DEALERS HAVE NO WAY TO ORDER THE NEW PART, FIX UNKNOWN TO THEM TO DATE. MAJOR SAFETY ISSUE, CAN CAUSE DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170303January 16, 2019
ENGINE, VEHICLE SPEED CONTROL
UPON STARTUP, IN PARK AND STATIONARY, ENGINE REVS TO 4000-5000 RPM, TURN IGNITION TO OFF AND RESTART, ENGINE REVS TO 4000-5000 RPM, TURN IGNITION TO OFF, WAIT 30 SECONDS RESTART EVERYTHING SEEMS FINE. BOUGHT NEW IN 2014, HAS HAPPENED SEVERAL TIMES OVER THE LAST 5 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169864January 14, 2019
ENGINE
FREEZING COLD (TEENS) TEMPS OUTSIDE, STARTED VEHICLE, HUGE OIL PUDDLE UNDER AFTER 10 MINUTES RUNNING TO WARM UP. TOOK SNAKE CAMERA, FOUND OIL RUNNING OUT REAR AND DOWN TRANNY BELL HOUSING. FOUND ENGINE OIL COOLER TO BE THE PROBLEM WHICH IS PLASTIC!!!!!!. THIS IS A FIRE HAZARD TO SAY THE LEAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163947December 29, 2018
ELECTRICAL SYSTEM, ENGINE
CHECK ENGINE LIGHT. MECHANIC TOLD ME IT WOULD COST ABOUT ONE THOUSAND DOLLARS FOR THE REPAIR OF THE OIL SENSOR SWITCH LOCATED INSIDE THE ENGINE. THE VEHICLE HAS ABOUT 31K MILES AND I'M THE ORIGINAL OWNER. PLEASE LMK IF THIS IS A COMMON PROBLEM. [XXX]. MY NAME IS [XXX] VEHICLE IS RARELY USED. AT THE TIME I NOTICED THE ENGINE LIGHT IT HAD BEEN SITTING FOR ABOUT A WEEK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163537December 26, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2014 WRANGLER HAS KNOWN FAULTY OIL PRESSURE SENDING UNIT SENSOR AS THERE WAS A TSB ON JULY 15, 2014 STATING SUCH. TSB # 18-034-14 REV. A AND RRT 14-046. 1,000 MILES SHORT OF THE 3 YR, 36K MILE WARRANTY, BUT 6 MONTHS PAST THE 3 YEAR AND JEEP WANTS $411 TO FIX THEIR KNOWN PROBLEM. JEEP STATES SINCE IT IS A SENSOR, IT NOT COVERED BY THE LONGER POWERTRAIN WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161019December 12, 2018
POWER TRAIN
OIL FILTER HOUSING STARTED LEAKING WITH NO WARNING OR EVENTS OCCURRING IN THE AREA. FAST RESEARCH STATES THIS IS A COMMONLY KNOW ISSUE THAT JEEP IS AWARE OF BUT AVOIDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156449December 5, 2018
ENGINE
TAKARA RECALL THE OIL COOLER HOUSING IS LEAKING WHICH IS CAUSING OIL TO RUN DOWN AND SPRAY ALL OVER UNDERNEATH THE ENGINE AND TRANS, CAUSING SMOME. I'M SEEING HUNDREDS OF POST ABOUT THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155881December 4, 2018
ENGINE
OIL FILTER COOLER ADAPTER LEAKING AND DUE TO THE PLACEMENT OF THE UNIT INTAKE MANIFOLD MUST BE REMOVED. OIL LEAKING AND COVERING UNDERCARRIAGE AND EXHAUST, APPEARS TO BE A CHRONIC AND WELL DOCUMENTED PROBLEM WITH THE 3.6 PENSTAR ENGINE. AFTER A LITTLE RESEARCH THE UNIT APPEARS TO BE A WELL KNOWN ISSUE. TIME FOR CHRYSLER TO STEP UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154916November 30, 2018
ENGINE, POWER TRAIN
THE OIL FILTER HOUSING ON THE V6 3.6L PENSTAR FAILED, ALLOWING OIL TO LEAK DIRECTLY ONTO THE INTAKE MANIFOLD WHILE THE VEHICLE IS RUNNING. FROM THERE THE OIL DRAINED DOWN THE BACK OF THE ENGINE, DOWN THE TRANSMISSION AND ONTO THE EXHAUST SYSTEM. FROM PERSONAL EXPERIENCE I KNOW THIS TO BE A FIRE HAZARD. BASED ON MY OWN RESEARCH THIS FAILURE IS A KNOWN PROBLEM WITH THIS YEAR MODEL AND RESULTED IN THE MANUFACTURER MAKING CHANGES ON LATER MODELS. HOWEVER, THIS DOES ADDRESS THE THOUSANDS OF VEHICLES STILL ON THE ROAD. PART NUMBER SEEMS TO BE 68105583AA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155229November 30, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO IVERSON MAX JEEP (101 2ND ST, HURON, SD) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154674November 29, 2018
ENGINE, POWER TRAIN
OIL FILTER/ COOLER CRACKED AND LEAKING OIL. JEEP STATES I WAS 16DAYS OUTSIDE THE POWERTRAIN WARRANTY AND WILL NOT HELP COVER COSTS TO REPAIR WELL KNOWN ISSUE FOR 3.6L PENTASTAR ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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