Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11528833June 26, 2023
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
All the lights on the Jeep came on. Locked up nearly had a wreck. Had to be towed. Now dealership is saying its the motor. Everything shut down. This is not the first time the jeep has shut all the way down. This is very dangerous. We had replaced the starter, and battery and spark plugs and box. The jeep worked for a day then the second starter burned up .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528357June 22, 2023
ELECTRICAL SYSTEM, POWER TRAIN, SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 35 MPH, the check engine warning light illuminated. The contact was able to drive to the residence, where she parked and turned off the vehicle. The contact stated upon restarting the vehicle, the vehicle operated as needed. The dealer was notified of the failure and advised the contact to take the vehicle to their location for a diagnostic test. The contact stated that upon starting the vehicle and attempting to shift into drive(D), the gear shifter seized. The vehicle responded as needed after several attempts. The vehicle was taken to the dealer; however, the failure could not be duplicated. The dealer received remote assistance from Jeep engineers. Additionally, the contact stated while driving at an undisclosed speed, the messages "4WD Disabled", "Parking System Disabled", "Park" and other unknown messages were displayed. The traction control warning light, the check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, who cleared the codes, but could not duplicate the failure. The contact stated while driving 30-35 MPH, the windshield wipers engaged independently, the fuel gauge fluctuated up and down. Additionally, several unknown warning lights were illuminated. The vehicle lost power steering functionality. The brake pedal was depressed, but the vehicle hesitated to respond. The contact was able to pull into a parking lot. The vehicle was towed to the residence of the contact's daughter. The contact stated upon restarting the vehicle, the TPMS and other unknown warning lights were illuminated. The vehicle was then towed to the dealer to be diagnosed. The vehicle was not yet diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 88,000. The contact stated the vehicle couldn't be diagnosed and out of pocket for rental and repairs for the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527372June 16, 2023
POWER TRAIN
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at 45 MPH, she smelled a burning odor inside the cabin of the vehicle and the vehicle experienced abnormal clutch engagement while shifting gear. The vehicle was taken to the dealer, who related the failure to NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was repaired at the contact's expense. The manufacturer was notified of the failure and a case was opened. The contact stated that the reimbursement claim was denied. The contact was informed that because the permanent remedy was not yet to be developed, the vehicle was possibly repaired with a defective part. The failure mileage was 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527294June 15, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving along at highway speed. lost power steering. All lights lit on dash. center LCD screen was giving warnings that all systems had failed. Anti lock brakes, gear selector, can bus systems, audio and GPS systems. Fortunately i was driving on a straight highway. I've looked into this issue. Its called the Christmas tree event. As all problem lights on dash light up. It looks like the fix is replacing 2 CANBUS ports behind glove box.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526077June 8, 2023
ELECTRICAL SYSTEM, POWER TRAIN
My JEEP STOPPED IN THE MIDDLE OF THE ROAD, would not charge AND WOULD NOT CHANGE GEAR from park. I have less than 52,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526101June 8, 2023
POWER TRAIN
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 35 MPH up a highway ramp, the vehicle started to lose motive power. The contact stated that he was manually shifting the vehicle from second gear to third gear. The contact was able to shift the vehicle into fourth gear. The contact stated that he had heard an abnormal grinding sound after releasing the clutch pedal. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer who was unable to schedule a diagnostic test. The contact retrieved the vehicle from the dealer and stated that the failure had become a recurring failure. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and determined that the clutch pressure plate needed to be replaced. The mechanic advised the contact that there was a recall for the year, make and model for the pressure plate. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact attempted to seek reimbursement but was advised by the manufacturer that reimbursement was pending a remedy being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 49,000. VIN tool confirms parts not available. The contact took the vehicle to a local repair shop and it had to be repaired or incur charges. The repair shop will not repair the vehicle with a better quality transmission due to manual transmissions are no longer in demand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525786June 7, 2023
VISIBILITY/WIPER
Both the Right and Left sun visors broke within a few weeks. The plastic retainer breaks allowing the sun visor to dangle in the driver’s field of vision. The visor now dangles by 12 volt visor feed lamp that could cause short. Factory price to repair - $80 for both parts. There are so many of these broken that there after market “hack” repair brackets sold on ebay and other sites to hold up the visor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525619June 6, 2023
POWER TRAIN
The contact owns a 2018 Jeep Wrangler. The contact received notification of the NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact was advised not to drive the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was provided a case number. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525360June 5, 2023
UNKNOWN OR OTHER
When I hit a bump of any size my Jeep starts shaking uncontrollably. The first time it happened I had a panic attack because I had no idea what was going on and feared for my life. I pulled to the right side of the road and came to a complete stop for it to stop shaking. Everyone’s safety around me could me at risk including mine since sometimes I don’t know when it’ll happen and I can’t take my hand off the steering wheel to try and see to move over to the right side of the road. It happens very often. First time was I believe in March 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525153June 3, 2023
UNKNOWN OR OTHER
Paint is bubbling causing rust-
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525154June 3, 2023
STEERING
I get the "death wobble" if I hit even a small bump on a smooth highway at speeds above 50 mph. The dealer says this is normal and nothing to worry about, which is crazy. The vehicle has just over 40,000 miles and has been maintained in full compliance with the manufacturer's warranty. The dealer said they could try replacing the steering damper but that it wasn't likely that it would fix the issue, again saying it's a normal condition with this vehicle. The wobble is extremely dangerous in the rain or any kind of slick road, pretty in heavy traffic. These vehicles need to be recalled so this can be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524978June 2, 2023
ELECTRICAL SYSTEM
All the warning lights turn on tachometer stops working and sometimes it looses power steering. I was driving about 45mph when all the warning lights turned on and I lost power steering. I had to pull over luckily it was when going straight. Very scary took to dealer they said they could not replicate picked up car 3days later happened again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524959June 1, 2023
STEERING, SUSPENSION
Vehicle shakes violently on Highway at about 65mph. Has happened multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524231May 28, 2023
SUSPENSION
Driving at 60 mph on I-35 North Highway in Kansas City. Hit a bridge seam and the front end began to shake violently. I had to slow down to get the vibration to stop. I definitely experienced the Jeep death wobble in the front suspension.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523829May 25, 2023
ENGINE
The contact owns a 2018 Jeep Wrangler. The contact stated after parking and turning off the vehicle, she saw smoke exiting from the hood. The contact stated she removed her two infants from the vehicle before locating the fire extinguisher she had available in the vehicle. The contact stated the fire extinguisher was broken but was able to extinguish the fire with a fire extinguisher that was provided by a school bus driver that was in the area. The fire department did arrive at the location after the fire was extinguished and filed a fire report. The contact was not aware if the police deputy at the scene filed a police report. The contact stated she burned her right middle finder while extinguishing the fire but did not seek medical attention for her injury. The vehicle was not drivable. The contact towed to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,800.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11523694May 24, 2023
POWER TRAIN
The contact owns a 2018 Jeep Wrangler. The contact stated that when the gear shifter was shifted, the clutch failed to perform as intended. The contact stated that the gear shifter was stuck. The contact received notification of NHTSA Campaign Numbers: 21V028000 (Power Train). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was approximately 81,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523469May 23, 2023
POWER TRAIN
The clutch on my jeep is acting up and there is a recall for it. But Jeep states they have no fix and are not able to tell me when they will come up with one. I feel they should just let aftermarket companies replace their defective clutches since they aren't really worried about the few folks with clutch issues. So currently I am driving a ticking timebomb. Once my transmission gets hot from the clutch it will cause a fire which Jeep is all aware of. This is a major safety issue. Imagine a car catching fire while driving on the highway. That would cause a massive pile up for sure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523267May 22, 2023
STEERING, SUSPENSION
excessive play/slop in steering and death wobble at highway speeds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522441May 17, 2023
POWER TRAIN
Service Axle Locker System Keeps coming on and going off. Sometimes 4 times a min. Sometimes hours. Does not store or show any codes in the system when checked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522377May 16, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
My wife was driving her Jeep to work this morning and a warning message came on the info screen stating the vehicle was shutting down soon and to safely pull over. She only had a two minute warning which was not enough time to pull over to a safe place without risking injury from being hit from another vehicle. The Jeep ended up and powered down within the two minutes of receiving the warning which caused loss of engine power, no power steering and no power brakes. This seems to be a pretty dangerous combination. It literally left her in the roadway. We had the batteries checked and they are ok. The vehicle did start back but the warning light came on again so it is parked until we can get it towed to the dealership. Researching it online it seems to be a common issue with the 2018 JLU. She currently has 117,000 miles on the Jeep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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