Jeep Wrangler Complaints (2016)

462 consumer complaints on file.

#11206213May 8, 2019
UNKNOWN OR OTHER
I WAS DRIVING HOME, SAW SMOKE AND A FLAME COMING FROM UNDER THE HOOD AFTER TURNING ONTO THE RURAL ROAD I LIVE ON. THE VEHICLE WAS IN MOTION WHEN THIS WAS NOTICED. I PULLED OVER AND GOT MY CHILDREN OUT OF THE CAR. AS SOON AS THE CHILDREN WERE SAFELY OUT OF THE VEHICLE, I NOTICED THAT ALL DOORS HAD LOCKED. SHORTLY AFTER GETTING MY CHILDREN OUT AND THE DOORS LOCKING, THE VEHICLE WAS ENGULFED IN FLAMES. FIRE DEPARTMENT WAS NOTIFIED AND ON SCENE SOON AFTER AND A POLICE REPORT WAS ALSO FILED. UNSURE AS TO REASONING OF WHY THE VEHICLE STARTED FIRE. HAVE NEVER HAD ANY ISSUES OR ENGINE WARNING LIGHTS DISPLAY DURING OWNERSHIP. BOUGHT THIS VEHICLE NEW. NO MODIFICATIONS OR ADD-ONS OR OTHER SERVICE WORK BESIDES THE REGULAR MAINTENANCE OF THE VEHICLE. 2016 JEEP WRANGLER UNLIMITED SAHARA. ROUGHLY 65,000 - 70,000 MILES ON THE VEHICLE AT THE TIME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11206105May 7, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DODGE, JEEP, CHRYSLER OF NEW YORK (678 11TH AVENUE, NEW YORK, NY 10019, (212) 594-2340) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205845May 6, 2019
ENGINE, POWER TRAIN
ENGINE MIS FIRE ALSO VEHICLE WAS SOLD AS NEW TO ME AND HAD OVER 200 MILES ON IT PARTS WERE MISSING FROM ROOF ENGINE MIS FIRE CYTINDER 2 FACTORY SAYS NOT WARRANTED HOW EVER I HAVE BEEN TOILD BY DEALER WAS WARRANTED AS THE HEADS ARE MADE BY TWO DIFFERENT COMPANIES SAID REPAIR IS BACK LOGGED AND WILL TAKE AT LASE 3 WEEKS TO REPLIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205601May 3, 2019
UNKNOWN OR OTHER
I WAS DRIVING HOME, SAW SMOKE AND A FLAME COMING FROM UNDER THE HOOD AFTER TURNING ONTO THE RURAL ROAD I LIVE ON. THE VEHICLE WAS IN MOTION WHEN THIS WAS NOTICED. I PULLED OVER AND GOT MY CHILDREN OUT OF THE CAR AS QUICKLY AS POSSIBLE. AS SOON AS THE CHILDREN WERE SAFELY OUT OF THE VEHICLE, I NOTICED THAT ALL DOORS HAD LOCKED. SHORTLY AFTER GETTING MY CHILDREN OUT, THE VEHICLE WAS ENGULFED IN FLAMES. FIRE DEPARTMENT WAS NOTIFIED AND ON SCENE SOON AFTER AND A POLICE REPORT WAS ALSO FILED. UNSURE AS TO REASONING OF WHY THE VEHICLE STARTED FIRE. HAVE NEVER HAD ANY ISSUES OR ENGINE WARNING LIGHTS DISPLAY DURING OWNERSHIP. BOUGHT THIS VEHICLE NEW. NO MODIFICATIONS OR ADD-ONS OR OTHER SERVICE WORK BESIDES THE REGULAR MAINTENANCE OF THE VEHICLE. 2016 JEEP WRANGLER UNLIMITED SAHARA. ROUGHLY 65,000 - 70,000 MILES ON THE VEHICLE AT THE TIME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11205603May 3, 2019
UNKNOWN OR OTHER
I WAS DRIVING HOME, SAW SMOKE AND A FLAME COMING FROM UNDER THE HOOD AFTER TURNING ONTO THE RURAL ROAD I LIVE ON. THE VEHICLE WAS IN MOTION WHEN THIS WAS NOTICED. I PULLED OVER AND GOT MY CHILDREN OUT OF THE CAR. AS SOON AS THE CHILDREN WERE SAFELY OUT OF THE VEHICLE, I NOTICED THAT ALL DOORS HAD LOCKED. SHORTLY AFTER GETTING MY CHILDREN OUT, THE VEHICLE WAS ENGULFED IN FLAMES. FIRE DEPARTMENT WAS NOTIFIED AND ON SCENE SOON AFTER AND A POLICE REPORT WAS ALSO FILED. UNSURE AS TO REASONING OF WHY THE VEHICLE STARTED FIRE. HAVE NEVER HAD ANY ISSUES OR ENGINE WARNING LIGHTS DISPLAY DURING OWNERSHIP. BOUGHT THIS VEHICLE NEW. NO MODIFICATIONS OR ADD-ONS OR OTHER SERVICE WORK BESIDES THE REGULAR MAINTENANCE OF THE VEHICLE. 2016 JEEP WRANGLER UNLIMITED SAHARA. ROUGHLY 65,000 - 70,000 MILES ON THE VEHICLE AT THE TIME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11205295May 2, 2019
SERVICE BRAKES
WHILE MAKING A LEFT TURN AT A T-INTERSECTION, FROM A FULL STOP, ACROSS ON-COMING TRAFFIC PASSING LEFT TO RIGHT ON A TWO-LANE ROAD, I PRESSED THE ACCELERATOR. JEEP BEGAN ROLLING FORWARD INTO THE INTERSECTION WHEN ANTI-LOCK BRAKES INITIATED WITHOUT ANY DEPRESSION OF BRAKE PEDAL, SLOWING ACCELERATION TO AN IDLE COAST. I DEPRESSED ACCELERATOR TO FLOOR, BUT THE ENGINE DID NOT RESPOND AND CONTINUED TO COAST THROUGH THE INTERSECTION. WE COULD FEEL THE ABS WEAKLY GRABBING AND LETTING GO, AND THERE WAS A GRINDING NOISE COMING FROM THE FRONT WHEELS. THE CAUTION TONE SOUNDED AND THE JEEP DISPLAYED AN ABS CAUTION LIGHT AND TRACTION CONTROL CAUTION LIGHT. WE COASTED ACROSS THE INTERSECTION AND PULLED OVER TO THE SIDE OF THE ROAD, VERY NARROWLY AVOIDING A SIDE-IMPACT COLLISION WITH ON-COMING TRAFFIC FROM OUR LEFT AND A REAR-IMPACT COLLISION WITH TRAFFIC COMING FROM OUR REAR. OBDII SCANNER SHOWS REAR ABS SPEED SENSOR BAD. INTERNET SEARCH SHOWS MANY SAME OR SIMILAR INCIDENTS WITH JEEPS AT APPROXIMATELY 40,000-50,000 MILES. JEEP HAS APPROXIMATELY 43,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203809April 25, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
MY VEHICLE HAS BEEN IN THE DEALERSHIP APPROX. FOUR TIMES, BECAUSE THE SERVICE ENGINE LIGHT COMES ON, FOLLOWED BY THE TRACTION CONTROL LIGHT. THEY SAID THAT THE CABLE CONNECTION GETS LOOSE AND THEY SOLDERED IT. THIS STARTED ABOUT 20000 MILES AND IS NOW AT 57778 MILES. THIS LAST TIME ON 4-24-2019 THEY SAID THAT IT HAS STORED CODES FOR THE CAM SENSORS ON BOTH BANKS AND TORQUE REQUEST DENIED SIGNAL AND TORQUE MANAGEMENT SIGNAL PERFORMANCE. P2638, C121C, P0344, P0369. THEY SAID THAT IT HAS PCM UPDATE AND THAT THEY PERFORMED THE PCM UPDATE AGAIN AND CLEARED CODES TO SEE IF THEY WOULD COME BACK. VEHICLE DRIVEN 30 MILES AND AND ONE LARGE BUMP IN THE ROAD AND THE LIGHTS TURNED ON AGAIN. THIS HAPPENS WHILE GOING DOWN DIRT ROADS. THEY ALSO TOLD ME THE FIRST TIME THAT IT WAS TAKEN IN THAT THE CABLE IS TO SHORT AND CAUSES STRESS AND STRETCHES, CAUSING IT TO COME LOOSE. THIS TIME THEY SAID IF THE LIGHTS CAME BACK ON THAT THEY WOULD HAVE TO HAVE THE VEHICLE BACK TO DO MORE EXTENSIVE TESTS AND POSSIBLE REPLACE THE SENSORS AT MY EXPENSE. THIS SEEMS TO BE A REOCCURRING PROBLEM THAT ALWAYS COMES BACK. THEY ALSO STATED THAT THIS IS A PROBLEM ON ALL WRANGLERS. THIS SEEMS TO BE A MANUFACTURES DEFECT AND NEEDS TO RECALLED AND FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195545April 11, 2019
WHEELS
DRIVING A 2016 JEEP WRANGLER WITH THE ORIGINAL GOODYEAR WRANGLER TIRES P255/75R17 AT 45 DEGREES F FOR LESS THAN 5MIN AT 35MPH ON A RESIDENTIAL STREET, SLOWED TO BELOW 5MPH TO MAKE A GRADUAL RIGHT TURN THEN STOPPED AT AN INTERSECTION. AFTER STOPPING AT A LIGHT, THE LEFT REAR TIRE SIDEWALL EXPLODED FOR UNKNOWN REASON. TIRE COMPLETELY DEFLATED IN LESS THAN 15SEC. THE TIRE DID NOT CONTACT A CURB AND WAS NOT PUNCTURED BY A FOREIGN OBJECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195596April 11, 2019
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT THE RADIATOR WAS LEAKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORT COLLINS DODGE CHRYSLER JEEP (3835 S COLLEGE AVE, FORT COLLINS, CO 80525, (970) 372-0621) WHERE IT WAS DIAGNOSED THAT A NEW RADIATOR NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 36,600. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194650April 8, 2019
POWER TRAIN
I HAVE AN FRONT AND REAR ENGINE LEAKING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192851April 1, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
EVERY TIME IT RAINS MYSTERIOUSLY WATER GETS IN THROUGH PASSENGER SIDE AND FLOODS FLOOR, USUALLY IT IS JUST PASSENGER SIDE FRONT BUT THERE HAVE BEEN A COUPLE TIMES ON DRIVER SIDE - OTHER SITES TALK ABOUT OTHER JEEP WRANGLER DRIVERS HAVING THIS SAME PROBLEM- I WENT TO AUTO PARTS AND SPOKE TO THEM AND THEY SAID THERE ARE THOUSANDS OF COMPLAINTS ON LINE AND I AM WONDERING WHY THIS IS HAPPENING- I HAVE HAD TO TAKE UP MY CARPET BECAUSE IT KEPT GETTING WET- AND THE PLUGS ARE IN THE FLOOR - I HAVE TO TAKE THEM OUT TO GET WATER OUT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192804March 31, 2019
AIR BAGS
TAKARA RECALL AIRBAG LIGHT HAS CAME ON. DEALER STATES THERE IS NO RECALL FOR MY RHD. 71K MILES ON IT. AND OUT OF WARRANTY. DEALER STATES IT WILL COST AROUND $700 TO FIX. LIGHT CAME ON WHILE DRIVING ON GRAVEL ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187019March 15, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DODGE CHRYSLER JEEP OF WINTER HAVEN (299 CYPRESS GARDENS BLVD, WINTER HAVEN, FL 33880, (888) 612-3182) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186710March 14, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. POMOCO CHRYSLER JEEP DODGE RAM OF NEWPORT NEWS (12629 JEFFERSON AVE, NEWPORT NEWS, VA 23602, (757) 369-3565) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186617March 13, 2019
POWER TRAIN
WHEN STARTING FROM A STOP THE TRANSMISSION POPS OUT OF 1ST GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184048March 4, 2019
VISIBILITY/WIPER
AS I WAS STOPPED AT A STOP LIGHT, FOR NO REASON AT ALL THE REAR WINDOW EXPLODED AND SHATTERED IN PIECES. DEALERSIP WHERE I PURCHASED THE JEEP WOULD NOT HELP NOR WOULD JEEP CUSTOMER SERVICE AT 800-847-9753 AS A MATTER OF FACT THEY WERE DEFENSIVE AND RUDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183268February 28, 2019
AIR BAGS
DURING A ROLLOVER CRASH WHICH INITIATED AT 40 MILES PER HOUR, THE FRONTAL AIRBAGS FAILED TO DEPLOY. THE VECHICLE ROLLED AND AN ADEQUATE AMOUNT OF FORCE TO DEPLOY THE AIR BAGS SHOULD HAVE BEEN TRIGGERED. AS A RESULT THE OOCCUPANTS EXPERIENCE EXTENSIVE INJURIES CONSISTENT WITH SUDDEN DECELERATION.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11181527February 21, 2019
ENGINE
ENGINE STALLS WHEN PUT IN FORWARD OR REVERSE ONE OR TWO TIMES IN THE MORNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174172February 21, 2019
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE
2016 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO ALTERNATOR LEAKING. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181069February 19, 2019
STEERING, SUSPENSION
I FIRST EXPERIENCED THE "DEATH WOBBLE" WITHIN A YEAR OR SO OF PURCHASING MY NEW 2016 JEEP WRANGLER...VERY SCARY (SEEMS TO HAPPEN ON A ROUGH SPOTS IN THE ROAD, TRAVELING AT 45 MPH OR HIGHER).THE FRONT END WAS SHAKING SO BADLY THAT I THOUGHT I HAD A FLAT TIRE, OR THAT A WHEEL HAD FALLEN OFF. IT HAS NOW HAPPENED AT LEAST 8 TIMES, AND I NO LONGER DRIVE ON ANY INTERSTATE HIGHWAY. I TOOK IT IN TO THE JEEP DEALER TO HAVE THIS CHECKED OUT ON JUNE 27, 2017 WITH 31,237 MILES ON THE VEHICLE. THEY SAID THAT EVERYTHING LOOKED FINE. ALSO HAD THE TIRES ROTATED AND BALANCED TO SEE IF THAT WAS PART OF THE PROBLEM, BUT JUST WHEN YOU THINK THAT ALL IS OK, IT HAPPENS AGAIN. YOU ARE NEVER SURE WHEN TO EXPECT IT, AND IT IS UNNERVING. THE JEEP DEALER CLAIMED TO HAVE NOT HEARD OF THE "DEATH WOBBLE". I THINK JEEP IS HIDING THE FACT THAT THERE IS A SERIOUS PROBLEM. YOU CAN'T IMAGINE WHAT IT IS LIKE UNTIL IT HAPPENS TO YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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