Jeep Wrangler Complaints (2014)

658 consumer complaints on file.

#11230170July 8, 2019
SUSPENSION
IN SEPTEMBER OF 2017 I PURCHASED A CERTIFIED PRE-OWNED VEHICLE FROM AUTONATION JEEP DODGE CHRYSTLER IN KATY TEXAS. WITH THIS PURCHASE THERE WAS WRITTEN NOTICE OF IT BEING CERTIFIED WITH A COMPLETE INSPECTION DONE. THIS INSPECTION NOTES AND CERTIFIES THAT THE VEHICLE WAS SAFE, USABLE, AND WITH NO DEFECTS. THIS DOCUMENT SPECIFICALLY NOTED SEVERAL ITEMS THAT ARE INCLUDED IN THE SUSPENSION OF THE JEEP. ALL NOTED AS CERTIFIED. AFTER POSSESSION OF THE VEHICLE AN EVENT OCCURRED WHERE THE JEEP LOST CONTROL, PUTTING MY LIFE AND FAMILY'S LIFE AT RISK AS WE WERE THROWN INTO ANOTHER LANE OF TRAFFIC. WE HAD NO UNDERSTANDING OF WHAT MAY HAVE CAUSED THIS ISSUE AS WE UNDERSTOOD THAT THIS JEEP WAS CERTIFIED, BOTH WRITTEN AND ORALLY. I THEN TOOK THE JEEP TO A JEEP DEALERSHIP TO SEE WHAT CAUSED THE JEEP TO LOSE CONTROL. THE DEALERSHIP THEN FOUND THAT THE SHOCKS WERE NOT FASTENED PROPERLY BECAUSE OF MODIFICATIONS DONE BY EITHER AUTONATION JEEP DODGE CHRYSTLER IN KATY TEXAS OR A 3RD PARTY. NONE OF THIS WAS DISCLOSED IN THE WRITTEN OR ORAL CERTIFICATION OF THE VEHICLE. DODGE CHRYSTLER IN KATY TEXAS DENIED LIABILITY AND REFUSED TO ACKNOWLEDGE THE FALSE WRITTEN AND ORAL CERTIFICATION OF THE VEHICLE. MY OPINION IS THAT THE JEEP IS UNSAFE TO DRIVE AND MAY NEVER BE SAFE TO DRIVE IN THE FUTURE. AUTONATION JEEP DODGE CHRYSTLER IN KATY TEXAS SHOULD HAVE BEEN AWARE OF THESE MODIFICATIONS AND SAFETY ISSUES DURING THEIR INSPECTION OF THE VEHICLE. THIS INSPECTION WHICH WAS PASSED, SHOWN WRITTEN AND TOLD VERBALLY PUTS MY FAMILY AT RISK TO PROFIT ON A VEHICLE PURCHASE. IN DOING SO WE WERE FALSELY REPRESENTED IN THIS SITUATION FROM THE AUTONATION JEEP DODGE CHRYSTLER IN KATY TEXAS TEAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229201July 3, 2019
AIR BAGS
TAKATA RECALL WE GOT THE NOTICED ABOUT THE RECALL. HOW IT COULD BE LIFE THREATENING. WHAT I DON'T UNDERSTAND IS HOW A RECALL CAN BE PUT OUT LIKE THAT AND THE PARTS ARE NOT AVAILABLE. WE TOOK OUR JEEP TO THE LOCAL DEALERSHIP WAS TOLD PART HAD TO BE ORDERED. LITTLE OVER A MONTH AND THE PART STILL WASN'T IN. NEEDLESS TO SAY OUR JEEP WAS IN A WRECK. NOW MY HUSBAND HAS NIGHTMARES BECAUSE WE WERE HEADING FOR A MEDIAN WALL STRAIGHT ON. SOME HOW HE GOT THE WHEEL TURNED JUST ENOUGH SO WE HIT THE CORNER OF THE BUMPER. THANK GOD THE AIR BAGS DIDN'T DEPLOY AS I COULD HAVE BEEN BADLY HURT OR DIED. I DON'T UNDERSTAND WHY GETTING PARTS TAKES SO LONG. SOMEONE NEEDS TO BE HELD ACCOUNTABLE WHEN IT IS THE MATTER OF LIFE AND DEATH. I HAVE BEEN IN TOUCH WITH JEEP AND THEY WANTED TO KNOW WHERE OUR JEEP WAS SO THEY COULD LOOK AT IT. WHY DOES THAT MATTER?! IT DOESN'T CHANGE THE FACT THAT IT TAKES SO LONG TO GET PARTS. PLEASE UNDERSTAND THIS IS MY WHOLE REASON IN WRITING YOU. CONSUMERS SHOULD NOT HAVE TO WAIT FOR PARTS ESPECIALLY WHEN THAT PART IS IN A VEHICLE. THE DATE BELOW IS THE DATE OF OUR ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11229371July 3, 2019
ENGINE
3.6 TICKING NOISE SOUNDS LIKE LIFTERS OR ROCKERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221978June 23, 2019
ENGINE
ENGINE STARTED TICKING SOUNDS LIKE A VALVE OR LIFTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221151June 19, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
JEEP HAS A KNOWN EPIC FAILURE IS DESIGN FLAW IN ITS 2014 WRANGLER WHEN IT SWITCHED FROM A METAL OIL FILTER COOLER HOUSING TO A PLASTIC OIL FILTER COOLER HOUSING. HUNDREDS OF CASES OF THE PART BREAKING/LEAKING OIL ALL OVER LOWER ENGINE AND EXHAUST WHICH IS A FIRE HAZARD. MY PART LEAKED OIL OVER AN UNKNOWN AMOUNT OF TIME BECAUSE I LIVE WITH A GRAVEL DRIVEWAY.....NOW DEALER SHOWS ME "METAL" LIKE GLOW TO OIL WHICH COULD BE ENGINE FAILURE.....HUNDREDS OF CASES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219465June 12, 2019
ENGINE
MOPAR OIL COOLER HOUSING, WHICH HOUSES A COOLER AND OIL FILTER, SITS ON THE ENGINE AND HAS CRACKED, CAUSING OIL TO LEAK OUT OF IT. OIL LEAKS DOWN THE ENGINE AND ONTO THE TRANSMISSION HOUSING. THIS IS A FIRE HAZARD AND A COMMON ISSUE WITH 2014'S, WHICH CAN BE FOUND VIA A QUICK AND SIMPLE GOOGLE SEARCH. CAR WAS STATIONARY WHEN I DISCOVERED THE LEAK. CAR DEALERSHIP VERIFIED THE ISSUE AND SUPPLIED ME WITH AN ESTIMATE, STATING THIS IS A WELL KNOWN ISSUE. ABOUT 3 HOUR REPAIR AND COULD COST 700-1100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210557May 29, 2019
ENGINE
MOPAR OIL COOLER HOUSING, WHICH HOUSES A COOLER AND OIL FILTER, SITS ON THE ENGINE AND HAS CRACKED, CAUSING OIL TO LEAK OUT OF IT. OIL LEAKS DOWN THE ENGINE AND ONTO THE TRANSMISSION HOUSING. THIS IS A FIRE HAZARD AND A COMMON ISSUE WITH 2014'S, WHICH CAN BE FOUND VIA A QUICK AND SIMPLE GOOGLE SEARCH. CAR WAS STATIONARY WHEN I DISCOVERED THE LEAK. CAR DEALERSHIP VERIFIED THE ISSUE AND SUPPLIED ME WITH AN ESTIMATE, STATING THIS IS A WELL KNOWN ISSUE. ABOUT 3 HOUR REPAIR AND COULD COST 700-1100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208248May 17, 2019
UNKNOWN OR OTHER
I WAS DRIVING MY JEEP AT NIGHT IN A RESIDENTIAL NEIGHBORHOOD. I LOOKED DOWN AND THERE WAS A SHARP TURN IN THE ROAD. BY THE TIME I REALIZED IT, IT WAS TOO LATE AND I HIT THE GUARD RAIL. THE FIRE STARTED RIGHT IN FRONT OF MY WINDSHIELD. I WAS ABLE TO GET OUT BUT WITHIN MINUTES MY ENTIRE JEEP THAT WAS LESS THAT A YEAR OLD AT THE TIME WAS COMPLETELY CONSUMED IN FLAMES. THE FRONT END WAS STILL IN TACT SO THE DAMAGE IN MY OPINION WAS NOT NEARLY ENOUGH TO RESULT IN TOTAL LOSS.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11208029May 16, 2019
AIR BAGS
I HAVE CONTACTED A LOCAL DEALER AS WELL AS JEEP DIRECTLY AND HAVE BEEN TOLD THAT THE PART TO REPAIR MY VEHICLE IS NOT AVAILABLE. THIS HAS BEEN ON GOING FOR THREE MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206324May 8, 2019
ENGINE
I HAVE TAKEN MY WRANGLER IN FOR THE 2ND TIME NOW WITH A BLACK SLUDGE IN THE OVERFLOW AND RADIATOR. THE LAST DEALERSHIP REPLACED THE RADIATOR, TRANS COOLER, ALL HOSES AND AND FLUSHED. NOW ONE YEAR LATER I AM HAVING THE SAME ISSUE AND THE VEHICLE ONLY HAS 50,000 MILES. THE DEALERSHIP IS NOW TELLING ME THEY HAVE NO IDEA WHAT THE ISSUE IS, AND IS WANTING TO CHARGE ME FOR A FLUSH. THIS COOLANT IS RATED TO 150,000 MILES I SHOULD NOT NEED A FLUSH. I BELIEVE I MAY BE APART OF AN ONGOING ISSUE WITH SAND IN THE HEATER CORE AS THEY WANT TO REPLACE THIS BUT SAYING IT MAY NOT BE COVERED UNDER MY WARRANTY. THERE IS ALWAYS AN ODOR OF ANTI-FREEZE WITH THIS VEHICLE. I HAVE NOTICED WHEN AROUND OTHER WRANGLER JK'S I SMELL THE ANTIFREEZE WITH THEM TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205436May 3, 2019
ELECTRICAL SYSTEM
LEFT HAND SIDE TOGGLE ( THAT SWITCHES TURN SIGNALS ON AND OFF) CAUSES LCD DISPLAY TO GLITCH OUT WHEN THE HEAD LIGHT CONTROL IS TURNED ALL THE WAY UP. FRIED MY LCD, REPLACEMENT $6000, NOW I NEED TO REPLACE HE TOGGLE , $375. ONLY GLITCHES ON ONE PARTICULAR SETTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205289May 2, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2014 JEEP WRANGLER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT FELL ASLEEP BEHIND THE WHEEL AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A TOW LOT WHERE THE INSURANCE COMPANY INFORMED THE CONTACT THAT THE VEHICLE WAS TOTALED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000. *DT *TR*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11204947May 1, 2019
UNKNOWN OR OTHER
I WAS DRIVING DOWN THE HIGHWAY. IT WAS WINDY PER USUAL IN MIDWEST. I MET A SEMI AND BOTH RUBBER HOOD LATCHES SNAPPED. THE HOOD WAS FLUTTERING WILDLY HELD IN PLACE ONLY BY THE SAFETY HOOD CATCH. I MADE IT TO THE SIDE OF THE ROAD, FOUND A JEEP DEALER ABOUT 30 MILES AWAY AND MADE IT THERE VIA NASTY DIRT ROADS FOR AN UNPLANNED EMERGENCY STOP TO GET IT TO REPLACED SO I COULD CONTINUE MY 6 HOUR JOURNEY. MY JEEP HAS NOT BEEN SUBJECTED TO UNUSUAL CONDITIONS, AND, IN FACT, HAS HAD A SHELTERED, HEATED GARAGE STALL AT LEAST HALF OF IT'S LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205028May 1, 2019
ENGINE
FIRST FEW YEARS HAD 2 MAJOR OIL LEAKS WHERE THEY TOOK APART CAR TO REPAIR. I BROUGHT CAR IN FOR OIL CHANGE ASKING THEM TO CHECK OIL THAT IS LEAKING FROM BOTTOM. WAS TOLD NOTHING WAS LEAKING. WEEKS LATER MY ENGINE WENT OUT WHILE DRIVING 2 CYLINDERS $4000 REPAIR. TWO MONTHS OUT OF WARRANTY. NOW MY JEEP IS LEAKING OIL AGAIN AND I'M SURE IF I TRUST THE JEEP DEALER AT THIS POINT. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205080May 1, 2019
AIR BAGS
I HAD A RECALL ON PASSENGER AIRBAG AND HAD IT REPAIRED AT DEALERSHIP. SINCE THE REPAIR, MY AIRBAG LIGHT COMES ON AND THEY SAY I NEED A CLOCKSPRING REPLACED. THIS DID NOT HAPPEN UNTIL THEY REPLACED THE PASSENGER SIDE AIR BAG. NOW THEY ARE SAYING I WILL HAVE TO PAY OVER $800 TO REPLACE THE CLOCKSPRING. I ONLY HAVE 62,000 MILES ON THE JEEP AND IT SHOULDN'T NEED THIS. IT SEEMS TO ME THAT SOMETHING HAPPENED WHEN WHEN THEY DID THE RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203238April 23, 2019
ENGINE
ON 4/17/19, I WAS DRIVING MY 2014 JEEP WRANGLER JK STOPPED AT A STOP LIGHT (WITH MY WINDOW DOWN) WHEN I DETECTED THE ODOR OF BURNING OIL. I THOUGHT IT WAS FROM SOMEONE ELSE'S CAR. ON 4/21/19, I DETECTED THE ODOR AGAIN, AND WHEN I GOT HOME I OBSERVED OIL LEAKING AND ALL OVER THE UNDERSIDE OF MY VEHICLE. IT ALSO APPEARED TO BE DRIPPING ON MY HOT EXHAUST WHICH IS A FIRE HAZARD. I TOOK THE VEHICLE TO MY MECHANIC AND HE SAID IT'S DUE A CRACKED PLASTIC OIL COOLER HOUSING, IT'S GOING TO SET ME BACK A LOT OF MONEY, AND THE ISSUE MAY HAPPEN AGAIN. I'M LUCKY THAT THE OIL DID NOT CATCH ON FIRE. I'VE DONE RESEARCH ONLINE AND SEE THAT NUMEROUS 2014 JEEP WRANGLERS HAVE THIS OIL LEAKAGE DUE TO DESIGN FLAW UTILIZING PLASTIC PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196964April 17, 2019
ENGINE, POWER TRAIN
OIL FILTER/COOLER HOUSING LEAK. THIS IS A COMMON PROBLEM WITH 2014/15 PENSTAR ENGINES. HAPPENING AROUND 50,000 MILES OR 5/6 OIL CHANGE. LEAK CAUSES OIL TO POOL ON TOP OF ENGINE AND RUNNING DOWN ONTO THE EXHAUST AND TRANSMISSION PAN. CAN LEAK AS MUCH AS .5 QUARTS OF OIL IN A SHORT MATTER OF TIME. THIS IS A $600 FIX AT A DEALER. RESEARCH SHOWS IT IS VERY COMMON. SOMETHING THIS COMMON SHOULD NOT BE PUT ON THE OWNERS EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196704April 16, 2019
AIR BAGS, STEERING
THE CLOCKSPRING NEEDS TO BE REPLACED IN MY CAR. THIS IS A FIVE YEAR OLD CAR. THIS SHOULD NOT BE AN ISSUE. THIS SEEMS LIKE A SAFETY ISSUE AND A DEFECT AS PREVIOUS MODELS HAVE BEEN RECALLED FOR THIS ISSUE. HORN DOESN'T WORK. CRUISE CONTROL DOESN'T WORK. BUTTONS DO NOT WORK. IT'S MY UNDERSTANDING THIS CAN CAUSE THE AIR BAG TO NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194230April 5, 2019
STEERING, SUSPENSION, WHEELS
WHILE DRIVING AT APPROXIMATELY 50 MPH THE JEEP FRONT END AND STEERING STARTED TO VIOLENTLY STAKE AND WOBBLE AND DID NOT STOP UNTIL THE JEEP CAME TO FULL STOP. THIS HAPPENED AGAIN A FEW MILES DOWN THE ROAD AFTER ENCOUNTERING A SMALL BUMP IN THE ROAD. AGAIN THIS VIOLENT WOBBLE DID NOT STOP UNTIL THE JEEP CAME TO A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193309April 2, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SAM LEMAN CHRYSLER JEEP DODGE OF PEORIA (1801 W PIONEER PKWY, PEORIA, IL 61615, (309) 692-1801) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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