Jeep Wrangler Complaints (2019)

747 consumer complaints on file.

#11464155May 11, 2022
STEERING
When driving on a highway at speeds above 50 mph, i hit a bump in the road and my front end started to shake violently and also caused my steering wheel to bounce around. As i slowed down the bouncing reduced but it did not stop completely until i came to a complete stop off to the side of the road. There is a customer satisfaction notice out for a steering damper that i am having scheduled, but this seems like it should be a safety issue and a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462103April 25, 2022
STEERING
“Death wobble” or uncontrolled front steering vibration and violent shaking. Steering gear box was replaced at 12,000 miles. Replacement gear box seemed to be ok for about 15,000miles. At about 17000 miles(29,000 total vehicle miles) the vehicle experienced a violent shaking when on a freeway and going over a bridge overpass bump at about 75-80mph. The shaking would not stop until braking occurred nearly causing a rear end collision from car behind. Dealer has not been able to recreate the wobble in part because they will not drive over 70mph(the local freeway speed limit). The steering gear box “fix” for this problem was clearly not a robust corrective measure if death wobble reappears at 15000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460473April 12, 2022
STEERING
Very loose feeling steering wheel when driving at speeds over 50mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458283March 25, 2022
STEERING, SUSPENSION
Experienced the death wobble. Front tires began to oscillate violently causing loss of steering control on a highway. Went on for ~20 seconds, almost ran off the road and would have crashed. No indications prior to event, smooth highway speed driving right up to extreme violent shaking. Fighting with the wheel to steer to stay on the road was ineffective. The only thing that saved us was it suddenly stopped on its own. Before this event there were several short, less severe instances of wobbling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456594March 14, 2022
STEERING
Vehicle has been leading to the right since I bought the vehicle. It is now very worse, and has cause a near miss collision with right side object. There is now severe drifting to the right, the original dealer has denied the issue since day one. Now it has been confirmed by another dealer that the steering gear box needs to be replaced by the new steel product steering gear box.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456482March 13, 2022
SUSPENSION
Experienced “death wobble” at 60mph. Vehicle has 22k miles and steering components checked out to be good. This is very unsafe and scary. Steering wheel started shaking violently and had to slow way down, almost to complete stop, to regain control. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456391March 12, 2022
SERVICE BRAKES
When pressing on the breaks , the brakes required moderate amount of force to push in order for the vehicle to come to a complete stop or to yield, there is a loud hissing , leaking sound that is also heard from under the hood. This noise does not seem to go away even after taking it back to dealership to get it diagnosed, the brakes remain a little hard to press on as well. The dealership said it was a vacuum booster brake that was wearing out so they switched it but the noise remains the same and so does the forge to push down on the brakes . This is a dangerous factor to be dealing with as the brakes are something that is used constant in a vehicle to idle your car or to stop. According to the dealership this complaint is very common amongs other Jeep owners about the brake not functioning 100%, there are no warning signs or lights that ever popped up as well . Please help fix this can cause death if brakes fail at some point while I own the Jeep .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455009March 3, 2022
ELECTRICAL SYSTEM
The 48v battery doesn't charge properly, stop/start doesn't function as intended. When the car broke down the high voltage cable that connects the MGU and the 48v battery required repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455090March 3, 2022
STEERING
When driving at a speed of 60 or higher the Steering wheel of the jeep begins to shake or shimmy. When driving on the highway I have to slow down well below the speed limit to get the shaking to stop. I’ve taken it to a independent Jeep repair shop and they have confirmed the steering wheel shakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454479February 28, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving and exceeding 57 MPH, the vehicle started shaking. There was no warning light illuminated. The contact continued driving to work with no additional issues. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453982February 25, 2022
SUSPENSION, STEERING
While driving on the highway out of the blue my jeep starts to shake and vibrate. It happens without warning a makes it hard to control steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454140February 25, 2022
VISIBILITY/WIPER
The far driver and passenger sides of the windshield do not defrost in sub freezing weather. The windshield defrost duct vents are not adequate to force hot air to either side of the center vent. This results in windshield and wiper icing over in temperatures below ~20° F causing drastically reduced visibility 12 or more inches from each side of the windshield. The problem has been mush discussed on the JL Wrangler Forum at this thread: https://www.jlwranglerforums.com/forum/threads/question-regarding-the-windsheld-defrost.15276/ Also described in this video: https://www.youtube.com/watch?v=PlKtxsKZnI4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453198February 21, 2022
SUSPENSION, POWER TRAIN, STEERING
When on the highway going over 55 MPH and hitting a bump the steering wheel and entire vehicle begins to move rapidly and violently from side to side. This causes your vehicle to feel like it's losing control. The only way to stop this from continuing is to slow the vehicle down significantly. This presents a significant danger of losing control because of the shaking or being hit from behind on the highway due to slowing down significantly. The dealer has attempted to repair this defect twice within the last 2 months by replacing the steering damper and it is still occurring. No warning messages are illuminated when this occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452940February 19, 2022
VISIBILITY/WIPER
The front windshield defrost doesn’t work as it should. The windshield will ice up on the driver side and passenger side and create major visibility issues. The blower only seems to blow heat to the center of the windshield and not the sides
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452942February 19, 2022
STEERING, SUSPENSION
My Jeep wanders tremendously, at times it’s hard to keep it on the road. And sometimes it will veer to the left or right unexpectedly. I’ve almost hit two incoming cars because of this. This problem needs to be fixed on this model vehicle immediately or someone is going to get hurt or killed. Sometimes if you hit a bump the steering will vibrate tremendously until you come to a stop. There’s no way to control the vehicle when this happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452957February 19, 2022
ENGINE
Vehicle only had 21421 miles on it. We were having issues with the Jeep reveling at highest RPM when turned on. This happened a handful of times and then it began to seem like it was not going to stay started and was going to stall. We took it into dealer for oil change and reported the issue said they couldn’t find anything. Issue persisted took it back and they ran diagnostic said they couldn’t find anything. Still had the issue occurring so took it back and they said it needed a new starter so they replaced that. Then issue got worse and was stalling out and shaking. Took it back again and they are now replacing the engine. This was really shocking. This is the 4th Jeep wrangler I’ve owned in my life and so have NEVER had major issues with any of them before only normal wear and tear type repairs and upkeep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452038February 15, 2022
VISIBILITY/WIPER
I noticed during colder time the windshield was not defrosting the edges of the windshield. I took it to the dealer to have them check my defroster, They claim it is working as intended. So I just let the windshield defrost more before driving. But during recent snow storm, I noticed the defroster only defrosted the center of the windshield while driving and with constant snow the build up on the edges was making the edges not clear causing blind spots. This is very dangerous as view is obstructed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449654January 31, 2022
SEATS
Drivers seat became stuck folded forward making the vehicle undrivable. Needed to have the vehicle towed to the dealership for repair. Luckily this failure happened when we were in a safe location with cell coverage. The problem occured without warning after folding the driver's seat forward to access the rear seat. This is similar to Jeep's TSB 23-020-19 - "Front Seat Will Not Unfold and Lock Into Position / June 20, 2019". However the dealer tells me that the problem is not the same as the TSB and the seat frame needs to be replaced. This is the second time we have experienced this failure. The previous time I was able to return the seat to the normal position after much difficulty. In that case I was able to drive the vehicle to the dealer for repair. That instance was apparently what is described in the TSB. Based on the owners forums this is a very common problem. It is obviously a major safety issue as it can occur without warning and strand the occupants.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448799January 25, 2022
STEERING, ELECTRICAL SYSTEM
Vehicle engine light came on and then gave me a service shifter alarm error. With the error I lost power steering traveling thru the mountains on the interstate in the snow. The dash lights started flickering followed by numerous fault codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447857January 18, 2022
SUSPENSION
The contact owns a 2019 Jeep Wrangler. The contact stated that upon entering the highway at 60 MPH, his vehicle hit a few bumps in the road and the vehicle experienced the "death wobble". The contact stated that he had experienced the failure while between two semi-trucks as he firmly held onto the steering wheel. The contact also stated that he lost control of the vehicle and that his vision had been obstructed due to the violent shaking moving his glasses off his face. As the vehicle began to slow down, the shaking stopped, and the contact pulled over. The contact then carefully drove the vehicle home without incident. The contact had taken the vehicle to a dealer who initially denied that they had never heard of such a failure. The contact left the vehicle in the dealer's possession for a week; the dealer then notified the contact of a service bulletin which was related to the failure. A software update was performed on the vehicle and returned to the contact. Despite the repair, the contact stopped driving the vehicle because of fear that the failure might occur again. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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